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Just a short walk from Lake Lugano and Monte San Salvatore
Hot deals for families
Heated outdoor swimming pool, open May to the end of September, Poolbar and fitness center.
Fully-equipped meeting rooms
Complimentary high-speed internet (WiFi)
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
Viale San Salvatore 11
Contact email :
Check-in from 14h00
Check out up to 12h00
Migros - Geretta : 2 + 1 Migros - Geretta
LUGANO AGNO At 6km / 3.73 miles
MILANO MALPENSA At 76km / 47.22 miles
GIRO AL LAGO At 0.2km / 0.12 miles
LUGANO At 2km / 1.24 miles
GPS :45.991389, 8.945278
Number of meeting rooms: 4
Maximum size: 176 m²
Maximum capacity: 130 people
Maximum banquet capacity: 80 people
100% genuine reviews from our guestsFind out more
Good location, great value for money
Andreas M. Friends - 18/09/2020 Confirmed reviews ALL
Everything fine..... except the fact that I still haven’t got my Accor points credited
Room for improvement
Reto C 17/09/2020 TripAdvisor review
We have been in this hotel for a repeated time. The staff was very friendly and motivated as usual in that hotel. It's always a pleasure to be there. The breakfast was also very good, there was a big Variety of exquisite dishes. For one time we also had dinner there, what was also excellent. For that time, unfortunately there were some really strange guests. Some were with their dogs in the hotel. Incredible, but true. During the night we wake up because some dogs were barking. This noise came definetely from inside the hotel. We also have seen a lady with two dirty dogs Walking into the lobby and the elevator. There they jolted. This lady also didn't care about the current distance rules because of COVID-19. This is totally unsanitary and the hotel shouldn't allow such people with dogs. There was anyway a big noise almost each night. Obviously some people celebrated a party with loud music. It's incomprehensible why nobody from the hotel staff stopped this noise. Further, similar situation in the pool area. We like the pool very much. Though there is limited space there with not many seats. For that time, very often there were people hanging round in the pool area, who neither swim, nor enjoy the sun, just occupied the seats, made selfies for a long time. In addition there was a Family, that didn't care about rules and let their Little girl, only wearing nappy, into the pool! That happened at least two times. Needless to say, that other guests suddenly left the pool afterwards. Something like that is inacceptable and the hotel staff should intervene in such situations.
Family friendly, comfortable, excellent staff
Diego A. Families - 14/09/2020 Confirmed reviews ALL
We are happy overall, the staff was very kind and helpful. The rooms are spacious and well equipped. Special thanks to Qimere, who went the extra mile to make the stay of our three-year-old enjoyable.
Well-located and comfortable
Nick Couples - 14/09/2020 Confirmed reviews ALL
All measures in place and clean, comfortable room. Friendly and very helpful staff. My only feedback is that couples do not always enjoy being surrounded by families with toddlers at breakfast!
Well located, excellent staff
Shukhrat Families - 22/08/2020 Confirmed reviews ALL
The staff (starting from reception and with the catering staff) were super friendly and helpful. The location is good and there is a swimming pool, which was ok. The breakfast was also good with a tasty cappuccino. Staff at the restaurant was very helpful and nice! The room was ok, but it would be good to have some glasses for toothbrushes and i would expect bathrobes in a 4 star hotel. I am just comparing with other Novotel hotels and other 4 star hotels i have stayed in different parts of the world. The kettle area was a bit dusty though.
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