Novotel Lugano Paradiso 4.5 stars

Customer review rating (ALL Rating) 4.6/5 696 reviews

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Novotel Lugano Paradiso - Image 1
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Viale San Salvatore 11, 6900 PARADISO, Switzerland

Description

Hotel extras

  • Just a short walk from Lake Lugano and Monte San Salvatore

  • Hot deals for families

  • Heated outdoor swimming pool, open May to the end of September, Poolbar and fitness center.

  • Fully-equipped meeting rooms

  • Complimentary high-speed internet (WiFi)

Our accommodation(s)

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Hotel location

Novotel Lugano Paradiso

Viale San Salvatore 11
6900 PARADISO
Switzerland

GPS:45.991389, 8.945278

Telephone
Fax +41 91 985 09 29

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OLEA RESTAURANT, BAR AND EVENTS

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  696 reviews

TripAdvisor Rating  4.2/5  884 reviews

Customer review rating 4.0/5

Brian O. Couples - Confirmed reviews ALL

Dear Brian O\'Keefe, Thank you for your kind words. We are delighted to hear that our staff and breakfast offerings contributed positively to your first experience in Lugano. We look forward to welcoming you again in the future. Best regards, Novotel Lugano Paradiso

Excellent Service Like Every Year

Customer review rating 5.0/5

Martin B. Solo - Confirmed reviews ALL

Dear Martin B., Thank you very much for your kind words and for choosing Novotel Lugano Paradiso for your annual cycling event. We are thrilled to hear that our dedicated staff has contributed to your restful experience and that you appreciated the convenience of bringing your bicycle to your room. Our location near the lake indeed offers a variety of dining options, and we are glad you found it advantageous. Your positive feedback motivates us to continue delivering excellent service to all our guests. We look forward to welcoming you back next year! Best regards, Novotel Lugano Paradiso

Good service

Customer review rating 4.0/5

Ping S. Families - Confirmed reviews ALL

Dear Ping S., Thank you for your kind words regarding our service and breakfast. We appreciate your feedback about the room size and understand your expectations for family accommodations. Your comments are valuable as we strive to enhance our guests\' experiences. Best regards, Novotel Lugano Paradiso

Great standard

Customer review rating 4.5/5

Marco O. Business - Confirmed reviews ALL

Sehr geehrter Herr O., Vielen Dank für Ihre freundlichen Worte über die konstant hohe Qualität und unseren ausgezeichneten Service. Es freut uns sehr, dass Sie bei jedem Besuch eine positive Erfahrung machen. Wir freuen uns auf Ihren nächsten Aufenthalt bei uns. Danke & bis bald Mit freundlichen Grüßen, Novotel Lugano Paradiso

Nice Novotel-Hotel , good location but they should respect the Accor-rules for Breakfast

Customer review rating 3.5/5

Stefan D. T. Business - Confirmed reviews ALL

Dear Stefan, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our location and found the rooms comfortable. We regret the inconvenience you experienced during check-in due to the shared reception with the Ibis hotels and understand how this may have affected your experience. Regarding your comments on breakfast, we strive to align our offerings with our guests\' expectations and appreciate your insight. Your feedback will be taken into consideration as we continually seek to improve our services. Thank you for your understanding, and we hope to welcome you back in the future. Best regards, Novotel Lugano Paradiso

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Other web-users rate our hotel

  • 334 reviews 9.1/10 Location
  • 428 reviews 7.1/10 Room
  • 437 reviews 8.3/10 Service
  • 8 reviews 5.6/10 WiFi
  • 359 reviews 8.4/10 Breakfast
  • 197 reviews 5.8/10 Comfort
  • 166 reviews 8.8/10 Cleanliness
  • 107 reviews 8.6/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.