Novotel Lugano Paradiso

Novotel Lugano Paradiso 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,087 reviews

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Description

Hotel extras

  • Just a short walk from Lake Lugano and Monte San Salvatore

  • Hot deals for families

  • Heated outdoor swimming pool, open May to the end of September, Poolbar and fitness center.

  • Fully-equipped meeting rooms

  • Complimentary high-speed internet (WiFi)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Lugano Paradiso

Viale San Salvatore 11
6900 PARADISO
Switzerland

  • Migros - Geretta:  2 + 1 Migros - Geretta

  • By plane

    MILANO MALPENSA At 76km / 47 miles

  • By boat

    GIRO AL LAGO At 0km / 0 miles

  • By train

    LUGANO At 2km / 1 miles

GPS:45.991389, 8.945278

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,087 reviews

TripAdvisor Rating  4.0/5  841 reviews

Very well appointed Hotel

Customer review rating 5.0/5

John R. Couples - Confirmed reviews ALL

All good, very pleasant clean room and excellent hotel service

Nice hotel but forgot a personal item in the room and the staff disposed it :(

Customer review rating 3.0/5

Anja Business - Confirmed reviews ALL

Great hotel with nice and clean rooms and good breakfast. Unfortunately I forgot a personal letter in an envelope in the room. On the envelope was my name and in it was a letter for me and a gift card worth CHF 70. I came back on the same day to come and get it but the cleaning staff must have thrown it away or taken it and the people at the reception said I should try and call again the day after. Unfortunately no one ever handed it in. I think for a hotel in this price range I would expect a different behavior with forgotten items by guests.

Another good short stay

Customer review rating 4.5/5

Robert Friends - Confirmed reviews ALL

Wasn't able to check in early while a companion who is lower level than me on the loyalty scheme was. Not brilliant, but I guess i was unlucky.

Well located, close to public transport

Customer review rating 4.5/5

Kurt Couples - Confirmed reviews ALL

Very friendly staff

Excellent Location - Charging policy needs to change

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

I have stayed at this location several times - I find no fault, with the exception of their policy to charge your credit card or charge card on a daily basis for services rendered - provided to you. I explained this is very costly if you have a foreign card with exchange rate, and processing fees to each transaction this is very costly to guests. I suggested to reverting to a pre authorise mode as traditionally performed. In addition if they were to make charge available on TV screen on a daily basis, this might help with a faster checking out. Excellent breakfast, and most of all excellent evening service provided by the oldest member of staff of the bar team. He is excellent beyond words and has been with this hotel for several years. The new chef understands how to cook fish.

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