Novotel Lugano Paradiso 4.5 stars

Name: Novotel Lugano Paradiso | ALL. - ALL
Address: Viale San Salvatore 11, PARADISO, 6900, CH
Telephone: +41919850909
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 784 reviews

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Viale San Salvatore 11, 6900 PARADISO, Switzerland

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Novotel Lugano Paradiso

Hotel that makes every moment matter

The 4-star Superior Hotel Novotel Lugano Paradiso knows how to rejuvenate its guests with elegant furnishings, soundproof rooms, a heated outdoor pool (in warm weather only). In this hotel, technology and comfort go hand in hand: those staying for business will find four perfectly set up conference rooms; those traveling with family will discover the pleasure of a child-friendly facility.

Mediterranean cuisine and "dolce far niente" at the Novotel Lugano-Paradiso. Welcome to Paradiso, a few steps from Lake Lugano.

The Novotel Lugano Paradiso will welcome you at just 200 meters from Lake Lugano and a 15-minute walk from the city center. Get inspired by Lugano!

Welcome to Novotel Lugano! We are delighted to have you as our guests and we will do our best to make your stay pleasant and memorable. We hope you enjoy special moments during your stay.

Fabio Zuliani, Hotel Management

Hotel extras

Within walking distance of Lake Lugano and Monte San Salvatore
Special offers for families
Heated outdoor pool, open from May until the end of September, Poolbar and fitness.
Fully equipped meeting rooms
"Greek Key" ecological certification

Our accommodation(s)

Room

Superior room: no smoking, with double bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)

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Room

Executive Room with 1 double bed and 1 single sofa bed

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)

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Room

Superior room (non-smoking) with double bed and sofa bed

4 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)

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Room

Superior Room with twin beds

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Twin bed(s)

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Room

Superior Room with a double bed for guests with reduced mobility

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

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Room

Two connected rooms, no smoking, with queensize bed and sofa bed.

5 pers. max
50 m² / 538 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)

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Room

Executive Ticino Room: no smoking, double bed and sofa bed in local style.

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)
Views: Pool side

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Suite

Suite with 1 king-size bed and sofa bed

4 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Superior Room with a double bed for guests with reduced mobility

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

Hotel location

Novotel Lugano Paradiso

Viale San Salvatore 11
6900 PARADISO
Switzerland

GPS:45.991389, 8.945278

+41 91 985 09 09

+41 91 985 09 29

Railway station
Ferries
Airport

GIRO AL LAGO

Ferries

Access: 200 m / 0.12 mi 2 min walk

LUGANO

Railway station

Access: 2 km / 1.24 mi 30 min walk / 10 min drive

MILANO MALPENSA

Airport

Access: 76 km / 47.22 mi 1 hrs drive

ARTE MODERNA

Art and Culture

Access: 800 m / 0.5 mi 5 min walk

MUSEO D'ARTE

Museums

Access: 1 km / 0.62 mi 15 min walk / 4 min drive

S. MARIA D. ANGELI

Historic monument

Access: 1 km / 0.62 mi 15 min walk / 2 min drive

LAC

Art and Culture

Access: 1 km / 0.62 mi 15 min walk / 2 min drive

CASINO DI LUGANO

Casino

Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive

PARCO CIANI

Botanical gardens

Access: 1.6 km / 0.99 mi 15 min walk / 5 min drive

MUSEO H. HESSE

Museums

Access: 4.5 km / 2.8 mi 15 min drive

MUSEO DELLE CULTURE

Museums

Access: 5 km / 3.11 mi 10 min drive

SWISS MINIATURE

Amusement park

Access: 6 km / 3.73 mi 10 min drive

PARCO SAN GRATO

Botanical gardens

Access: 7.4 km / 4.6 mi 15 min drive

GOLF CLUB LUGANO

Golf course

Access: 7.4 km / 4.6 mi 15 min drive

PARCO SCHERRER MORCOTE

Botanical gardens

Access: 10 km / 6.21 mi 15 min drive

MONZA

Racetrack

Access: 86 km / 53.44 mi 1 hrs 10 min drive

Mountain

Access: 100 m / 100 mi 2 min walk

LAGO DI LUGANO

Lake

Access: 200 m / 0.12 mi 2 min walk

Mountain

Access: 3.3 km / 2.051 mi 11 min drive

Park

VIA NASSA

Shopping district

Access: 1 km / 0.62 mi 10 min walk / 2 min drive

VIA NASSA

Shopping centre/mall

Access: 1 km / 0.62 mi 15 min walk / 2 min drive

CENTRO DI LUGANO

Shopping district

Access: 1.2 km / 0.75 mi 10 min walk / 5 min drive

CENTRO LUGANO SUD

Shopping centre/mall

Access: 3 km / 1.86 mi 5 min drive

FOX TOWN MENDRISIO

Shopping centre/mall

Access: 15 km / 9.32 mi 20 min drive

FOX TOWN

Shopping district

Access: 17 km / 10.56 mi 17 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

OLEA RESTAURANT, BAR AND EVENTS

POOL BAR

During the summer months, our open-air Poolbar offers regional snacks and wines, ice creams and refreshing drinks.

3 breakfasts

To start your day with vigor, the Novotel offers a wide selection of fresh, wholesome products for breakfast.

Pool

Currently unavailable

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 176 m² / 1894.446 sq ft
Maximum seats capacity: 110
Maximum capacity for banquets: 70

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 784 reviews

Daniel P. Families - 8/10/2026 Confirmed reviews ALL

Dear Daniel P., Thank you for your kind words regarding your recent stay at Novotel Lugano Paradiso. We are delighted to hear that you enjoyed our convenient location, parking facilities, and breakfast offerings. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Novotel Lugano Paradiso

Anonymous Families - 8/5/2026 Confirmed reviews ALL

Anonymous Families - 8/3/2026 Confirmed reviews ALL

The location of the Hotel is great, it is only a few minutes from the lake, the train station and Bus stop. The room was very clean, two large beds (1 double and a sofa bed for the kids), had a bath tube and a small fridge. On the corridor was a water station (still and sparkling water) to refill the water bottles. The AC was very good, silent and not windy. The pool was perfect to cool down from the heat and there were even fruit skewers served. The breakfast was great too and the lobby very nice and welcoming . There was a kids playroom available too.

Victoria T. Families - 8/2/2026 Confirmed reviews ALL

Dear Victoria T., Thank you for your kind words regarding our location, staff, and breakfast offerings. We are delighted to hear that our family room met your expectations for cleanliness and comfort. Your feedback is greatly appreciated and motivates us to maintain our high standards. Best regards, Novotel Lugano Paradiso

Meshal A. Families - 8/1/2026 Confirmed reviews ALL

Very good hotel with a/c most employees are friendly but one comment about swimming pool , they allow man with 3 month old boy swim although he was using diaper and when I complained, one rude employee told me that this is considered clean for him and told me if don’t agree I can take my children out of the pool. So I don’t advise to use the swimming pool. Another thing breakfast was good but it is crowded Last thing they don’t supply towels at night

Dear Meshal A., Thank you for sharing your feedback regarding your recent stay at Novotel Lugano Paradiso. We appreciate your kind words about the comfort of your stay and the majority of our staff's friendliness. For the discomfort of you experienced at the swimming pool please note Our team is trained to ensure a safe and pleasant environment for all guests, Swim diapers are safe and hygienic also we have a automatic control system for the water quality. Your request for towels we haven even a stock of them at the front desk to serve your needs also in the night. Thank you for your insights, and we hope to welcome you back in the future. Best regards, Novotel Lugano Paradiso

Web-users rating

Other web-users rate our hotel

295 reviews 9.4/10 Location
352 reviews 8/10 Room
376 reviews 8.7/10 Service
9 reviews 6.2/10 WiFi
267 reviews 8.7/10 Breakfast
163 reviews 9.4/10 Cleanliness
88 reviews 8.8/10 Pool
85 reviews 4.3/10 Value

58 reviews 9.4/10 Location
74 reviews 8.3/10 Room
90 reviews 8.6/10 Service
60 reviews 8.5/10 Breakfast
35 reviews 9.5/10 Cleanliness
26 reviews 9/10 Pool
15 reviews 4.4/10 Value

31 reviews 9.5/10 Location
37 reviews 7.8/10 Room
49 reviews 8.8/10 Service
28 reviews 8.9/10 Breakfast
17 reviews 9.4/10 Cleanliness
7 reviews 3.7/10 Value

23 reviews 9.2/10 Location
33 reviews 7.5/10 Room
31 reviews 9/10 Service
20 reviews 8.7/10 Breakfast
11 reviews 9.5/10 Cleanliness
6 reviews 4.5/10 Value

8 reviews 9.3/10 Location
11 reviews 7.6/10 Room
12 reviews 9/10 Service
8 reviews 9.1/10 Cleanliness
7 reviews 8.9/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

At Novotel Lugano Paradiso, we offer several room categories to suit your needs:

Superior room with double bed
Executive Room with 1 double bed and 1 single sofa bed
Superior room with double bed and sofa bed
Superior Room with twin beds
Superior Room with a double bed for guests with reduced mobility
Two connected rooms with queensize bed and sofa bed
Executive Ticino Room with double bed and sofa bed
Suite with 1 king-size bed and sofa bed

What services and amenities are available?

Novotel Lugano Paradiso offers a range of amenities including free Wi-Fi, air conditioning, and a TV in every room. Guests can enjoy our heated outdoor pool, Fitness center, and Olea Restaurant, Bar and Events. Additional services include:

Private indoor parking for an additional fee
Buffet breakfast for an additional fee
Wheelchair accessibility and meeting rooms
Pets allowed for an additional fee

What dining options are available?

What are the check-in and check-out times?

At Novotel Lugano Paradiso, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Lugano Paradiso regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.