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Just a short walk from Lake Lugano and Monte San Salvatore
Hot deals for families
Heated outdoor swimming pool, open May to the end of September, Poolbar and fitness center.
Fully-equipped meeting rooms
Complimentary high-speed internet (WiFi)
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
Number of meeting rooms: 4
Maximum size: 176 m²
Maximum capacity: 130 people
Maximum banquet capacity: 80 people
100% genuine reviews from our guestsFind out more
Positive surprise - excellent stay
gourmetflo 03/03/2021 TripAdvisor review
I stayed for a short "workation" - working from the hotel with a very fast Internet connection, good light and ample power plugs and a USB power connect in the right place at the table to then enjoy the good location 5' from lake promende, bus stops (direct bus to city, to SBB rail station and to Funicolare Monte Bre, Funicolare San Salvatore is right next to hotel). Hotel is 7 years old, but very well maintained - everything looks and feels quite new. Mattresses excellent, Pillows unfortunately of rather poor quality, very good blind-out curtains and excellent noise insulation (incl. the usually outstanding Accor-type of doors that really keep noise from corridors completely out). Breakfast was good, with really friendly and fast staff - we had to book "slots" for breakfast to avoid overcrowding, but I woke up early and came a bit early: no issue, was greeted with a smile and the breakfast team was truly speeding to serve everyone fast depite a busy morning. And while obviously the restaurant was closed, the hotel did offer limited room service (did not try), but also pointed out two good local food delivery companies and happily accepted deliveries. Parking is easy, hotel garage is 20 CHF per 24 hours, with direct access to reception / rooms Very good stay, being upgraded my room even had a limited lake view. I will be back when in Lugano, thank you to the team for a very pleasant stay.
Relaxed stay with the expected Hotel Standards
Petros Families - 01/03/2021 Confirmed reviews ALL
Happy staying at the Hotel with our family. It was quite and relaxed despite the fact that of the corona situation. With the exception of the breakfast the hotel was serving all 2 hotels (Novotel, Ibis and not sure for Ibis budget) that felt crowed at some point I have nothing negative. Staff was very helpful with quick check -in and out, nice rooms that felt warm and new and of course at a nice location. For sure I would stay again once back in Lugano.
Fam. A. Z. Families - 28/02/2021 Confirmed reviews ALL
Reason to choose this hotel was recession like family friendly. I didn’t get how this was marked in this way. At the hotel is one corner, there children could play, type size 3x3m. There is no other place for the children. Reception Is one common reception for the Novotel, IBIS and IBIS budget. It is having 2x elevators, only one of them is having possibility to reach a garage. Often waiting time is to long, vary common to wait 5min during check in/checkout time. Rooms To be honest to not see any different between all three options. in case you planned to stay at this hotel, I would select the cheapest one. We har a room in part belonging Novotel for 2x adults and 2x children, had extremely limited free space. Rooms are clean. Dinner 2x persons which are on the reception are even serving the restaurant. Food is coming as positioned and will be warmed up on request. In case of needed something additional you will be disappointed. No parmesan cheese, no extra tomato sos etc..
Very good hotel
Heni Families - 24/02/2021 Confirmed reviews ALL
Very positive experience. Located 5 min walk to the lake and about half hour walk to the city centre. With the free Ticino Card which hotel provided we didn't have to walk anywhere unless we wanted. The bus stop is almost right outside the hotel. Breakfast buffet offered everything we needed. Staff is very friendly and helpful. The only negative is the that there is no proper wall between the shower and the room. There is a switch in the shower which covers the window with some sort of a film to provide the privacy in the shower. If you want to go to the bathroom at night and you want to switch on the bathroom light, the whole room will lit up as well. Despite the weird shower window situation, I would definitely book this hotel again.
Well located nice hotel in Paradiso Lugano.
Ari Families - 23/02/2021 Confirmed reviews ALL
Latest of our several stays in this very nice hotel with friendly service, despite of the COVID restrictions.
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