ibis Lugano Paradiso 3 stars

Customer review rating (ALL Rating) 4.4/5 565 reviews

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Description

Hotel extras

  • Just a few steps from Lake Lugano!

  • Ticino Ticket included in the Price!

  • Great deals for everyone!

Our accommodation(s)

Hotel location

ibis Lugano Paradiso

Via Geretta 10a
6900 PARADISO
Switzerland

GPS:45.991259, 8.945558

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Non contractual photo

Relax in the bar: go along to the ibis bar at any time of the day and take time out to relax.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  565 reviews

TripAdvisor Rating  4.0/5  675 reviews

Good stay, pleasant staff, nice breakfast

Customer review rating 5.0/5

S H. Business - Confirmed reviews ALL

I had a nice experience staying at ibis paradiso lugano. Nice staff and breakfast, very close (less than 200 metres) to paradiso train station.

Dear S H., Thank you for your positive review! We are delighted to hear that you enjoyed your stay at ibis Lugano Paradiso. It's great to know that you found our staff pleasant and enjoyed the breakfast. We hope to welcome you back soon. Giorgia, ibis Budget team

Good stay, near local transport

Customer review rating 4.0/5

Nadjion Couples - Confirmed reviews ALL

Overall good stay, free coffee, tea and drinks. Staff attentive and basic buffet spread.

Dear Nadjion, thank you for sharing your positive feedback! We are delighted to hear that you enjoyed our convenient location near local transport, complimentary coffee, tea, and drinks, as well as our attentive staff. We look forward to welcoming you back soon. Warm regards, Paulina

Well located and friendly service but limited services

Customer review rating 3.5/5

Gilles Couples - Confirmed reviews ALL

We had a good time at the Ibis. It's conveniently located in Paradiso and a very short walk to the lake. The staff are friendly. However we were disappointed that we could not leave ou luggage at the hotel to pick it up later as they said they were full. That changed our plans for the rest of the day. As Platinum member I would have expected to be able to leave 3 rucksacks there but no, we were refused this service. This is the frst time ever that a hotel is unable to store my luggage for a few hours.

Dear Gilles, Thank you for sharing your feedback about your recent stay at Ibis Lugano Paradiso. We are glad to hear that you found our hotel well-located and appreciated the friendly service from our staff. We apologize for the inconvenience you experienced regarding the limitation on luggage storage. Please rest assured that we have taken note of your comments and will review our policies to see how we can better accommodate our valued guests in the future. Your feedback is truly valuable to us as we strive to provide the best possible experience for all our guests. We hope to welcome you back for an improved stay. Warm regards, Paulina

Location is not the best but can be tolerated

Customer review rating 2.5/5

Abdulfatah S. Families - Confirmed reviews ALL

Room furniture isn’t good at all which can be accepted at B&Bs or 2 star hotels ( bed & so called sofa ) Management is so mean on supply of towels . Poor breakfast buffet.

Dear Abdulfatah S., thank you for sharing your feedback. We apologize for the inconvenience you faced with the room furniture, towel supply, and breakfast buffet. Your comments are valuable for us to improve. Kind regards, Giorgia, Ibis Team

A great stay on our way to Tuscany

Customer review rating 4.0/5

Stephen Families - Confirmed reviews ALL

Nice hotel in a great position

Dear Stephen, thank you for choosing ibis Lugano Paradiso for your stay on the way to Tuscany. We are delighted to hear that you enjoyed our hotel and its convenient location. We look forward to welcoming you back soon. Warm regards, Ileana Front Office Manager

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Other web-users rate our hotel

  • 367 reviews 9.3/10 Location
  • 466 reviews 5.9/10 Room
  • 347 reviews 8.2/10 Service
  • 17 reviews 6.4/10 WiFi
  • 289 reviews 8.3/10 Breakfast
  • 181 reviews 8.3/10 Cleanliness
  • 127 reviews 4.4/10 Value
  • 68 reviews 5.8/10 Food

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