ibis Lugano Paradiso 3 stars

Customer review rating (ALL Rating) 4.5/5 638 reviews

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Description

Hotel extras

  • Just a few steps from Lake Lugano!

  • Ticino Ticket included in the Price!

  • Great deals for everyone!

  • Green Key Certificate

  • Just 200 meters from Lake Lugano and a 15-minute walk from the city center.

Our accommodation(s)

Hotel location

ibis Lugano Paradiso

Via Geretta 10a
6900 PARADISO
Switzerland

GPS:45.991259, 8.945558

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Non contractual photo

Relax in the bar: go along to the ibis bar at any time of the day and take time out to relax.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  638 reviews

Customer review rating 5.0/5

Martin G. Friends - Confirmed reviews ALL

All good :)

Dear Martin G., Thank you for your positive feedback. We are delighted to hear that you had an enjoyable experience at our hotel. Your satisfaction is our priority, and we hope to welcome you back soon for another pleasant stay. Best regards, Front Office Team

Customer review rating 5.0/5

David M. Solo - Confirmed reviews ALL

Great value

Dear Mr. M., Thank you very much for your kind words regarding the helpfulness of our staff and the value of your stay. We are truly pleased to learn that our team was able to assist you with your train reservations and help make your visit smoother and more enjoyable. Your feedback is greatly appreciated and serves as a wonderful encouragement for our entire team. We sincerely hope to have the pleasure of welcoming you again in the near future and to make your next stay just as pleasant. Best regards, Ibis Lugano Paradiso

Customer review rating 4.5/5

Chi T. J. T. Families - Confirmed reviews ALL

I booked 2 rooms and got assigned to 2 rooms right next to each other so that was good. The cleaning was very efficient and fast during breakfast tie which was also very good as well.

Dear Chi T. J. T., Thank you for your kind words regarding our location and room assignment. We are pleased to hear that you found our cleaning services efficient during breakfast. Your feedback is valuable and motivates us to maintain high standards. Best regards, Front Office Team

Customer review rating 2.5/5

Tasneem J. Business - Confirmed reviews ALL

All good except night manager who was so horrible and nasty. Most unhelpful

Dear Tasneem J., Thank you for your feedback regarding your recent stay. We are pleased to hear you appreciated our location. However, we regret that your interaction with our night manager did not meet your expectations. Your concerns will be reviewed to enhance our service quality in the future. Goodbye, and best regards, Fabio Zuliani - General Manager

Customer review rating 5.0/5

Michael A. Families - Confirmed reviews ALL

Staff very helpful, breakfasts were excellent and the bed was very comfortable.

Dear Michael A., Thank you for your positive feedback. We are delighted to hear that our staff met your expectations and that you enjoyed our breakfast and comfortable accommodations. Your satisfaction is our priority, and we hope to welcome you back soon. Front Office Team

Other web-users rate our hotel

  • 348 reviews 9.3/10 Location
  • 387 reviews 6.3/10 Room
  • 284 reviews 8.8/10 Service
  • 20 reviews 6.4/10 WiFi
  • 225 reviews 8.7/10 Breakfast
  • 145 reviews 8.4/10 Cleanliness
  • 130 reviews 4.9/10 Value
  • 5 reviews 10/10 Pool

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