Mercure Neu-Isenburg 4 stars

Customer review rating (ALL Rating) 4.4/5 748 reviews

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Description

Hotel extras

  • Central location, good transport links A5, A3, A661. Isenburg center with approx. 130 shops

  • Parking garage with 200 spaces, 8 with electric vehicle charging stations

  • 7 conference rooms for up to 150 guests

  • Bar & Bistro "Flieger-Bar"

  • 143 modern rooms with comfortable beds, TV and WIFI

Our accommodation(s)

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Hotel location

Mercure Neu-Isenburg

Frankfurter Str. 190
63263 NEU ISENBURG
Germany

GPS:50.047754, 8.695288

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FLIEGER-BAR

Tomato juice and other drinks are available in Flieger-Bar in the heart of our lobby, the Departure Lounge. Cockpit and galley in one. Guests and locals meet there. Its like a holiday and is beautiful.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  748 reviews

Customer review rating 5.0/5

Charlotte F. Business - Confirmed reviews ALL

It was a warm welcome in the reception and a comfortable room with a very thoughtful set-up. For just a couple of days stay I really appreciate that bedlinen and towels can be used for the entire stay. The complementary water and snacks was an added bonus.

Dear Charlotte, thank you very much for your wonderful review and kind words. We are delighted to hear that you felt warmly welcomed and enjoyed the comfort and thoughtful amenities in your room. It is especially nice to know that you appreciated our sustainable approach regarding bed linen and towels, as well as the complimentary water and snacks. We would be very happy to welcome you back again soon! Beste Grüße Captain Lars & Crew Mercure Hotel Neu-Isenburg

Customer review rating 4.5/5

Peter H. Business - Confirmed reviews ALL

Tolle Hotel

Lieber Peter, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Captain Lars & Crew Mercure Hotel THE Neu-Isenburg

Customer review rating 3.0/5

Leon P. Business - Confirmed reviews ALL

Location is OK, facilities are too limited. - No dinner options - limited cleaning services - airco/ventilation is not colling much and very noisy

Hello Leon, thank you very much for your feedback and for taking the time to review your stay with us. We are pleased that you liked our location. At the same time, we regret that some aspects did not fully meet your expectations and would like to clarify them briefly: We deliberately do not offer a traditional dinner service in our hotel. Instead, we serve freshly prepared pizza and tarte flambée at our bar. In addition, you will find a wide variety of restaurants within a radius of approximately 200 meters that are perfect for dinner. Our room cleaning service is no longer provided automatically on a daily basis, but instead upon request. This is part of our sustainability concept, aimed at conserving resources and operating in a more environmentally friendly way. Of course, we are happy to provide cleaning at any time upon request. Regarding the air conditioning, we are currently in a transitional period. The system can either provide heating or cooling. As the nights are still relatively cool at the moment, we have opted to keep the system in heating mode. Best Captain Lars & Crew Mercure Hotel Neu-Isenburg

Customer review rating 4.0/5

Raymonde M. M. W. Couples - Confirmed reviews ALL

nettes personal

Lieber Raymonde, Vielen Dank für Ihre gute Bewertung! Wir freuen uns riesig, dass Sie so zufrieden mit uns sind. Es ist unser Ziel, jedem Gast ein außergewöhnliches Erlebnis zu bieten, und Ihre Worte bestätigen uns darin, jeden Tag unser Bestes zu geben. Sollten Sie noch einmal bei uns vorbeischauen, lassen Sie es uns wissen – wir freuen uns schon jetzt darauf, Sie wieder willkommen zu heißen! Herzliche Grüße und nochmals vielen Dank für Ihre Unterstützung! Beste Grüße Captain Lars & Crew Mercure Hotel Neu-Isenburg

Customer review rating 4.0/5

Frank A. L. S. Business - Confirmed reviews ALL

close to the office and Frankfurt airport

Lieber Frank, vielen Dank für Ihr positives Feedback! Wir wissen Ihre gute Bewertung zu schätzen und freuen uns sehr, dass Sie eine tolle Erfahrung mit uns gemacht haben. Wir bemühen uns, den besten Gästeservice zu bieten und es freut uns zu lesen, dass uns das gelungen ist. Nochmals vielen Dank! Wenn Sie mal wieder in Neu-Isenburg sind, freuen wir uns, Sie wieder bei uns an Board zu haben! Beste Grüße Captain Lars & Crew Mercure Hotel Neu-Isenburg

Other web-users rate our hotel

  • 258 reviews 8.8/10 Location
  • 464 reviews 7/10 Room
  • 409 reviews 8.9/10 Service
  • 8 reviews 3.9/10 WiFi
  • 223 reviews 7.4/10 Breakfast
  • 197 reviews 5.8/10 Comfort
  • 185 reviews 8.1/10 Cleanliness
  • 143 reviews 4.1/10 Value

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