Mercure Hotel Koeln City Friesenstrasse 4 stars

Customer review rating (ALL Rating) 4.0/5 623 reviews

Mercure Hotel Koeln City Friesenstrasse - Image 1
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Description

Hotel extras

  • 24/7 underground parking garage at the hotel.

  • Free minibar in all rooms (nb. of drinks depending on room category).

  • Located in the city centre of Cologne, close to pubs, restaurants, brewhouses, nightclubs...

  • Easy and close access to public transport; covered paid-parking available.

Our accommodation(s)

Hotel location

Mercure Hotel Koeln City Friesenstrasse

Friesenstr. 44-48
50670 KOELN
Germany

GPS:50.940799, 6.942844

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELFERRAT

The stylish lighting and wooden decor give our elferRat restaurant that special something. We serve both regional and international dishes and also have a beautiful terrace. The restaurant is open from 6:30am to 10:30pm and can seat 74 people.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  623 reviews

Customer review rating 1.0/5

Wikanda K. Business - Confirmed reviews ALL

They were not treated as platinum members at all. No room upgrade, no amenities, no welcome gift in the room, and no information was given about a welcome drink. It was the worst treatment they had ever received during an Accor stay. The location is good, but the room is too old.

Customer review rating 3.5/5

Nick W. Friends - Confirmed reviews ALL

Very friendly reception. Rooms clean and comfortable although coffee not restocked on second day

Customer review rating 3.5/5

Dirk T. Business - Confirmed reviews ALL

some outdated equipments

Customer review rating 2.5/5

Wen-ching T. Solo - Confirmed reviews ALL

All the facilities are very old, and some equipment in the bathroom is even broken. The body wash and hand soap weren't placed in the wall dispensers; the bottles were just left sitting on the sink. Overall, it doesn't feel up to standard for a hotel. However, the service staff were very friendly and welcoming. There is a huge difference compared to other **Mercure** hotels I've stayed at. I just traveled from Paris to Germany, and the **Mercure** hotel in Paris was excellent—both the facilities and the staff were highly professional. It’s hard to believe these two hotels are supposed to be of the same star rating/level, considering how drastically different they are.

Customer review rating 0.5/5

Benjamin N. Business - Confirmed reviews ALL

Awful. WiFi broken. Fridge broken. Cards kept failing to get into rooms

Other web-users rate our hotel

  • 555 reviews 8.9/10 Location
  • 771 reviews 4.2/10 Room
  • 552 reviews 8.6/10 Service
  • 45 reviews 3.9/10 WiFi
  • 386 reviews 8.8/10 Breakfast
  • 378 reviews 3.8/10 Comfort
  • 306 reviews 4.5/10 Cleanliness
  • 270 reviews 2.1/10 Vibe

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