Mercure Hotel Koeln City Friesenstrasse 4 stars

Customer review rating (ALL Rating) 4.0/5 567 reviews

Mercure Hotel Koeln City Friesenstrasse - Image 1
Mercure Hotel Koeln City Friesenstrasse - Image 2
Mercure Hotel Koeln City Friesenstrasse - Image 3
Mercure Hotel Koeln City Friesenstrasse - Image 4

Description

Hotel extras

  • 24/7 underground parking garage at the hotel.

  • Free minibar in all rooms (nb. of drinks depending on room category).

  • Located in the city centre of Cologne, close to pubs, restaurants, brewhouses, nightclubs...

  • Easy and close access to public transport; covered paid-parking available.

  • 4 modernly furnished, air-conditioned meeting rooms.

Our accommodation(s)

Hotel location

Mercure Hotel Koeln City Friesenstrasse

Friesenstr. 44-48
50670 KOELN
Germany

GPS:50.940799, 6.942844

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELFERRAT

The stylish lighting and wooden decor give our elferRat restaurant that special something. We serve both regional and international dishes and also have a beautiful terrace. The restaurant is open from 6:30am to 10:30pm and can seat 74 people.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  567 reviews

TripAdvisor Rating  4.0/5  973 reviews

Relaxed and Comfortable Stay

Customer review rating 4.5/5

Lynn S. Couples - Confirmed reviews ALL

Our stay was excellent, thank you. From check in to check out we were comfortable and found the staff extremely helpful, particularly Sam on reception. We have stayed many times before and will most certainly return again.

Nice stay

Customer review rating 3.5/5

Ben Business - Confirmed reviews ALL

Location was very good, easy to walk anywhere and get public transport too. It sounds silly but the elevator was very slow. It took me longer than 10 minutes in total to get from the 4th floor to the lobby with my suitcases. This was due to the very slow lift time and everyone having to check out at a similar time so the lift was also full each time it came down to the 4th floor, so I had to wait again. The lobby had a strong smell of cigarettes as did many of the floors, but it was not such an issue. I would come back as it is a reasonable price in a good location.

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Impossible to sleep before 3 o'clock in the morning due to the loud noise and music in the street. Application not updated (the price of the parking is indicated at 24 Euros on the application but I had to pay 26 Euros on the spot). Excellent breakfast

Good location

Customer review rating 4.0/5

Lindsay N. Families - Confirmed reviews ALL

Nice hotel and good breakfast, only a 10 minute walk from main station.

Worst Mercure we’ve ever stayed in.

Customer review rating 0.5/5

Kp Couples - Confirmed reviews ALL

Arrived no toilet paper in bathroom, staff don’t speak any English. Bar shut over the 5 night stay. Room not cleaned had to keep asking, then cleaned on the 4th day. Hotel rooms extremely run down. Overall poor service and quality of hotel.

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Other web-users rate our hotel

  • 593 reviews 8.7/10 Location
  • 735 reviews 4.7/10 Room
  • 530 reviews 7.9/10 Service
  • 24 reviews 6.2/10 WiFi
  • 367 reviews 3.9/10 Comfort
  • 353 reviews 8.8/10 Breakfast
  • 303 reviews 4.7/10 Cleanliness
  • 265 reviews 1.9/10 Vibe

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