Mercure Hotel Koeln City Friesenstrasse 4 stars

Customer review rating (ALL Rating) 4.0/5 588 reviews

Best price
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Mercure Hotel Koeln City Friesenstrasse - Image 1
Mercure Hotel Koeln City Friesenstrasse - Image 2
Mercure Hotel Koeln City Friesenstrasse - Image 3
Mercure Hotel Koeln City Friesenstrasse - Image 4
Friesenstr. 44-48, 50670 KOELN, Germany

Description

Hotel extras

  • 24/7 underground parking garage at the hotel.

  • Free minibar in all rooms (nb. of drinks depending on room category).

  • Located in the city centre of Cologne, close to pubs, restaurants, brewhouses, nightclubs...

  • Easy and close access to public transport; covered paid-parking available.

Our accommodation(s)

Hotel location

Mercure Hotel Koeln City Friesenstrasse

Friesenstr. 44-48
50670 KOELN
Germany

GPS:50.940799, 6.942844

Telephone
Fax +49 221 1614100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELFERRAT

The stylish lighting and wooden decor give our elferRat restaurant that special something. We serve both regional and international dishes and also have a beautiful terrace. The restaurant is open from 6:30am to 10:30pm and can seat 74 people.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  588 reviews

TripAdvisor Rating  3.8/5  993 reviews

Customer review rating 4.0/5

James P. Couples - Confirmed reviews ALL

We returned again for a good stay in this hotel. It is a little tired but was more than adequate for the price. It was unfortunate that we had no acknowledgement to an email requesting a room at the back but the street outside was not too noisy this year. As always the lighting is rather dim in the bedroom. The bath was too high for an 80 year old to safely use the over-bath shower. Breakfast was excellent and the staff were most helpful. The Wi-Fi was very hit and miss.

Customer review rating 4.5/5

George O. Friends - Confirmed reviews ALL

Warm welcome, good breakfast, very clean room, lemon flavored water available in the lobby.

Customer review rating 0.5/5

Narayanan G. Couples - Confirmed reviews ALL

I was taying in Room 402 in the hotel (Mercure Friesenstraße). The room's AC did not work. There was a broken glass on the table which was dangerous owing to which I hada cut in my finger. The bath tub's drain did not work properly. The house keeping was not done even after multiple requests. The breakfast service was definitely not the best. The taff treated other guests much better than they treated me and my spouse. I complained to their front desk, I was shooed away by the staff who said it is not their hotel, they don't own it and so I should not talk to them. I tried calling the front desk manager and the hotel director several times on their cell phone number, as suggested by their own staff to get some help, a solution and a fix, they were unreachable. I am an Accor Gold member. I stay across Accor properties in different countries, this is the worst experience I have had. I have recordings of the broken glass, the malfunctioning drain and the dirty room with me.

Customer review rating 4.0/5

Fan H. Solo - Confirmed reviews ALL

Comfortable stay

Customer review rating 1.0/5

Jean-pascal C. Business - Confirmed reviews ALL

Some key words to describe my stay: Elevator out of service, noisy, cigarette smell everywhere: Corridor, rooms, even the employees are going out for a smoke and let the door open bringing the smell inside. Basic room, no amenities, 1 bottle of water for the whole stay...

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Other web-users rate our hotel

  • 607 reviews 8.9/10 Location
  • 810 reviews 4.3/10 Room
  • 576 reviews 7.9/10 Service
  • 40 reviews 3/10 WiFi
  • 405 reviews 8.9/10 Breakfast
  • 399 reviews 3.9/10 Comfort
  • 333 reviews 4.3/10 Cleanliness
  • 276 reviews 2.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.