Novotel Monte Carlo 3 stars

Customer review rating (ALL Rating) 4.5/5 2,815 reviews

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Description

Hotel extras

  • Hotel in Monaco with the Green Key label

  • Outdoor swimming pool with pool bar

  • Azzurra Kitchen, Mediterranean restaurant with seasonal products

  • Meeting and reception rooms for your events

  • A 3-minute walk from Monaco train station

Our accommodation(s)

Book this hotel
Room 1

Comfy single beds, mini fridge and 55" TV with Chromecast. This Riviera-inspired room is your haven in Monaco. Enjoy practical storage in the dressing room and the cozy bathroom with large shower!

  • Views:

    City View

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel
  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View

This comfortable room with a Mediterranean feel welcomes families. It has a double bed and a sofa bed for children. Use the WIFI to plan your outings before heading to the outdoor pool to unwind.

  • Views:

    City View or Mountain view

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Safe large enough to accommodate a laptop

Enjoy your stay in the cozy comfort of this room for three, with balcony overlooking the city. After a swim in the pool or a relaxing session in the hammam, savor our scented products in the shower.

  • Views:

    City View

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Single sofa bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Safe large enough to accommodate a laptop

Enjoy your espresso while admiring the garden, then settle into the double bed to read or watch a program on Chromecast. On the sofa bed, your child is already dreaming of her next adventures in Monaco.

  • Views:

    Garden View

Max. number of persons
3
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Safe large enough to accommodate a laptop

Room with a view of the pool or garden, cozy beds for the whole family, hot drinks for a calm break, a pool for relaxation or fun, and breakfast in your room. Our hotel in Monaco caters to all your needs.

  • Views:

    Garden View or Pool side

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Double sofa bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Safe large enough to accommodate a laptop

In this Riviera-style room, slip into your bathrobe and slippers and pour an espresso or fragrant tea before settling down on the balcony to admire the view of the city, port or garden. With free minibar!

  • Views:

    Garden View or Harbour view or Ocean/Sea view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Safe large enough to accommodate a laptop

Suite

Junior Suite Riviera, terrace, sea view-King-sized bed and sofa

A unique experience in the 35 m² Junior Suite, renovated a la Riviera with a living room, sleeping area, shower and bathtub, 2 55" TVs & integrated Chromecast, slippers & bathrobes available, minibar and Nespresso machine offered.

  • Views:

    Garden View or Harbour view or Ocean/Sea view or Pool side or Sea side

  • Most of the accommodation:

    Terrace

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

Double sofa bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel
  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Novotel Monte Carlo

16 Bld Princesse Charlotte
98000 MONACO
Monaco

GPS:43.739239, 7.421961

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 218 rooms
  • 6 rooms for people with reduced mobility
  • 26 connecting rooms
  • 11 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

Reduced mobility Facilities

Laundry / Valet Services

  • Pressing Additional charge

Entertainment

  • Pool Table

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Express Additional charge
  • Buffet Additional charge
  • Room service Additional charge

Business

14 Meeting rooms

Business Center

  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Green area
  • Children''s TV Channels

Well-being

Pool: Open 9am to 7pm

  • Outside
  • On site

Novotel Monte-Carlo

  • On site
  • Hammam
  • Sauna room
  • Massage

Sports and leisure

Gym

  • Nearby

Football

  • Nearby

Boat excursions

  • Nearby

Athletics stadium

  • Nearby

Golf

  • Nearby
  • Golf course 18 holes

Scuba diving

  • Nearby

Gym

  • On site

Gymnastics course

  • Nearby

Snorkelling/Scuba diving center

  • Nearby

Private beach

  • Nearby

Sailing

  • Nearby

Tennis

  • Nearby
  • On site
  • Indoor parking
  • Public
  • 100 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.08 m / 6.88 ft
  • Parking pricing: 29.00 € 29 EUR Per day

  • Parking for a week

Services & equipment

  • Stairs
  • Valet parking
  • Electric car recharging units 3,7 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

AZZURRA KITCHEN

Enjoy the subtle complexities of Mediterranean cuisine with elegant dishes that showcase fresh local produce. Whether its indoors or on the terrace, enjoy the fusion of simplicity and creativity.

Cooking style
Mediterranean
Chef name
Fred RAMOS
Capacity
120
Accessibility
Accessible service
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Reservation recommended
  • Terrace
  • Thematic parties and animation
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Enjoy the subtle complexities of Mediterranean cuisine with elegant dishes that showcase fresh local produce. Whether its indoors or on the terrace, enjoy the fusion of simplicity and creativity.

Book

Enjoy delicious mocktails, creative cocktails, refreshing drinks or gourmet snacks, then get together for a game of billiards. Every moment is a chance to unwind at our bright and friendly bar in Monaco.

Early bird or late riser? Enjoy a huge variety of fresh, organic and healthy breakfast options from 6:30 to 10 am. In your room, at the buffet or to take away, this gourmet breakfast satisfies all tastes.

A haven of serenity in a lush garden, relax around our pool in Monaco. Swim, cool off after a walk, enjoy a cocktail by the water or dive into a book, settled on a deckchair in the shade of a parasol.

Maintain your daily routine or explore new exercises on our Technogym machines. In this gym in Monaco, enjoy a space designed to offer you moments of performance and well-being.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,815 reviews

Customer review rating 4.5/5

Lajos K. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Imran S. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Anthony C. Solo - Confirmed reviews ALL

Thank you for your kind words regarding your recent stay at Novotel Monte Carlo. We are delighted to hear that you enjoyed our chic hotel, exceptional location, and the extraordinary view from your balcony. It is wonderful to know that our staff made a positive impact during your visit. We look forward to welcoming you back in the future for another memorable experience. Best regards, Novotel Monte Carlo

Customer review rating 4.5/5

Aurelie S. Solo - Confirmed reviews ALL

Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you appreciated our location, staff, and value. It is always our aim to provide a memorable experience for our guests. Best regards, Novotel Monte Carlo

Customer review rating 3.5/5

Nicola N. Families - Confirmed reviews ALL

Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to learn that you enjoyed our prime location, the private balcony, and the amenities we offer, as well as the friendliness of our staff. However, we sincerely regret that your experience was marred by certain inconveniences. The issue with the lift service is noted, and we understand how this can be frustrating, especially on higher floors. We also appreciate your comments regarding the bathroom size and the performance of the shower; these aspects are important to us, and we will review them further. Your observations about the in-room amenities, particularly regarding the cleanliness of the glasses and the provision of coffee supplies, are invaluable. We strive to provide a fully accommodating experience for all guests, especially in suites designed for multiple occupants. We value your insights and will use them constructively to enhance our guests' experiences in the future. Thank you once again for your feedback. Best regards, Novotel Monte Carlo

Customer review rating 3.5/5

Imran S. Business - Confirmed reviews ALL

It was not the best of experiences. The room was not clean, there were sticky liquid marks outside the toilet when we walked into our room. We asked for them to be cleaned and they were. The Hotel AC was also not working. We complained, a technician came to check but never came back. Then upon checking we were told that the hotel is switched to Winter mode and the AC were off. However, the rooms were hot and needed air-conditioning. Opening windows is not an option for everyone. Anyways, someone was kind enough to bring us a fan.

Customer review rating 5.0/5

Anthony C. Solo - Confirmed reviews ALL

The staff was very friendly and helpful throughout my stay. The hotel is chic and in a great location for walking to both the warf or the casino and shopping. The room was smaller but clean and comfortable. And the view from my private balcony was extraordinary!

Thank you for your kind words regarding your recent stay at Novotel Monte Carlo. We are delighted to hear that you enjoyed our chic hotel, exceptional location, and the extraordinary view from your balcony. It is wonderful to know that our staff made a positive impact during your visit. We look forward to welcoming you back in the future for another memorable experience. Best regards, Novotel Monte Carlo

Customer review rating 4.5/5

Aurelie S. Solo - Confirmed reviews ALL

I needed a good value for hotel for a last minute trip in Monaco And Novotel was really a good pick 👍

Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you appreciated our location, staff, and value. It is always our aim to provide a memorable experience for our guests. Best regards, Novotel Monte Carlo

Customer review rating 3.5/5

Nicola N. Families - Confirmed reviews ALL

Positives-Location of hotel, nice bar, water refill stations on each floor, staff friendly and helpful, our room balcony was private , spacious and fantastic view. Plenty of toiletries and mini bar and living area space. Negatives-only one lift working during our stay-not ideal when you are on the 11th floor, bathroom too small to move around in and shower very poor-rainfall head no power and other shower head could not be raised any higher (no good for my 6ft+ husband and son). Glasses in room were never changed and left dirty, coffee stirrers never replaced so had none towards end of the stay, only 2 milks provided each day, and just enough coffee pods and cups for 2 people each day when there were 3 adults in the room. If you are paying for a suite which sleeps 4 people would expect to be given full facilities for the amount of people in the room. No door to separate the bedroom and lounge.

Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to learn that you enjoyed our prime location, the private balcony, and the amenities we offer, as well as the friendliness of our staff. However, we sincerely regret that your experience was marred by certain inconveniences. The issue with the lift service is noted, and we understand how this can be frustrating, especially on higher floors. We also appreciate your comments regarding the bathroom size and the performance of the shower; these aspects are important to us, and we will review them further. Your observations about the in-room amenities, particularly regarding the cleanliness of the glasses and the provision of coffee supplies, are invaluable. We strive to provide a fully accommodating experience for all guests, especially in suites designed for multiple occupants. We value your insights and will use them constructively to enhance our guests' experiences in the future. Thank you once again for your feedback. Best regards, Novotel Monte Carlo

Customer review rating 4.0/5

Rajivkumar S. Business - Confirmed reviews ALL

An overall pleasant experience. Well located with clean amenities.

Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our hotel comfortable and well-located, and that you enjoyed the breakfast menu and restaurant seating. Your satisfaction is greatly appreciated. Goodbye, Novotel Monte Carlo

Customer review rating 4.5/5

Hock L. R. N. Couples - Confirmed reviews ALL

Great

Thank you for your positive feedback. We are delighted to hear that you had an excellent experience at Novotel Monte Carlo. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Novotel Monte Carlo

Customer review rating 4.5/5

Levi N. P. Business - Confirmed reviews ALL

The services provided were incredible and ordering for caps from the hotel was handled smoothly by the staff

Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our services exceptional and that our staff facilitated your requests efficiently. Your kind words motivate us to continue delivering outstanding experiences. Best regards, Novotel Monte Carlo

Customer review rating 5.0/5

Tambet T. Business - Confirmed reviews ALL

Good location, quiet clean room, great breakfast.

Thank you for your kind words regarding your stay at Novotel Monte Carlo. We are delighted to hear that you enjoyed our location, the cleanliness of your room, and our breakfast offerings. We look forward to welcoming you back for another pleasant experience. Best regards, Novotel Monte Carlo

Customer review rating 5.0/5

Lily H. Friends - Confirmed reviews ALL

Had a perfect experience. Great location, clean and the staff were all amazing. Very friendly, helpful and always went above and beyond.

Nous vous remercions sincèrement pour vos commentaires élogieux. Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement, la propreté de l'établissement ainsi que le service attentionné de notre équipe. Votre satisfaction est notre priorité. Cordialement, Novotel Monte Carlo

Customer review rating 1.0/5

Jennifer V. B. Business - Confirmed reviews ALL

The room is not even at a level of an Ibis, but prices are like a 5 star hotel. Pillows very unconfortable, no mini-bar, no body lotion, very low water pressure in the shower, hairdryer useless, very loud staff in the corridor and banging on the walls. There was even blood on the couch.

Dear Ms. v. B., Thank you for taking the time to share your feedback following your stay at Novotel Monte Carlo. We are sincerely sorry to learn that your experience did not meet your expectations. We are particularly concerned by the issues you described regarding the cleanliness of the sofa, the room facilities, the shower pressure and the noise caused by our staff. Please accept our sincere apologies for these shortcomings. We are truly sorry to receive such a low rating, as guest satisfaction is extremely important to us and we always strive to provide a comfortable and pleasant stay. Please be assured that all your comments will be shared with the relevant departments so that the necessary improvements can be considered and implemented to enhance the quality of our facilities and services. We genuinely regret that we did not meet your expectations on this occasion and hope that you might give us another opportunity in the future to provide you with a much better experience. Kind regards, The Novotel Monte Carlo Team

Customer review rating 3.5/5

Benjamin C. C. A. C. Business - Confirmed reviews ALL

Good hotel, friendly staff, good breakfast, rooms are not really soundproof and you hear a little bit what is happening in the other rooms

Thank you for your feedback. We appreciate your compliments regarding our staff and breakfast. However, I regret that the sound insulation in your room did not meet your expectations. Your comments will be taken into account as we continuously strive to enhance our guest experience. Best regards, Novotel Monte Carlo

Customer review rating 4.5/5

Sadeesh R. Couples - Confirmed reviews ALL

excellent, trouble free

Thank you for your kind words regarding your recent stay with us. We are delighted to hear that your experience was excellent and trouble-free. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel Monte Carlo

Customer review rating 5.0/5

Kathleen M. Solo - Confirmed reviews ALL

I had a wonderful stay at the Novotel Monte Carlo. It is very convenient to everything. The staff was great and very helpful. Room was nice.

Thank you for your kind words regarding your recent stay. We are delighted to hear that you appreciated our location, helpful staff, and comfortable room. Your feedback is invaluable to us, and we hope to welcome you back soon for another enjoyable experience. Best regards, Novotel Monte Carlo

Customer review rating 3.5/5

Alan S. Couples - Confirmed reviews ALL

Not as good as usual,,, we arrived and had already had confirming emails from Marouan that we would have room 923,,we have stayed in 923 and 1023 and both are excellent rooms... I think it was Isabelle who confirmed this when we arrived and as we were early we were asked to come back later which we did as room was getting cleaned.. When we arrived back for some reason our room had been changed to a family suite 1121 We went to our room and for some reason the sofa bed was all made up for someone and it is so basic and needs a full refurbishment.. The bathroom also for a family room is a joke as it is tiny I went back down to reception as not happy with this, and eventually managed to get 1023 for 5 nights, but we had to stay in 1121 for 2 nights.. During the week on some days,, the fridge was not restocked by maids,,, taking 1 dirty glass but not the other sitting next to it,,, no floor towel left for shower / bath. on a couple of occasions Overall,, it was just not as good as previous stays,, which have been for 4 nights,, where as we stayed for 7 nights this year.

Dear Guest, Thank you for choosing to stay with us for the third time and for taking the time to share your feedback. First of all, please accept our sincere apologies for not being able to provide you with the room that had been confirmed by Marouan. While we would like to clarify that our reservations guarantee a room category rather than a specific room number, we fully acknowledge that in this case we made a mistake by providing and confirming a particular room number that unfortunately turned out to be occupied. We completely understand your disappointment and sincerely regret the inconvenience this caused. We are equally sorry for the other shortcomings you experienced during your stay, particularly regarding the housekeeping service, minibar replenishment and bathroom amenities. Please rest assured that all your comments will be shared with the relevant departments so that the necessary improvements can be made. We truly value your loyalty and are sorry that this visit did not meet the standards you have come to expect from us. We sincerely hope to have the opportunity to welcome you back and provide you with a much better experience on your next visit. Kind regards, The Hotel Management Team

Customer review rating 4.5/5

Timothe N. Business - Confirmed reviews ALL

Was a lovely time

Thank you for your kind words regarding our convenient location, friendly staff, and check-in process. We are delighted to hear that you had a lovely stay with us and appreciate your positive feedback. Best regards, Novotel Monte Carlo

Customer review rating 5.0/5

Kit Y. C. Solo - Confirmed reviews ALL

It is my first time to stay in Monaco with Novotel, the experience is fantastic, Staff are helpful and the environment is comfortable. This is for my birthday celebration and Novotel give me a memorable memories.

Thank you for sharing your wonderful experience at Novotel Monte Carlo. We are delighted to hear that our staff contributed to making your birthday celebration memorable and that you found our environment comfortable. We look forward to welcoming you back in the future. Best regards, Novotel Monte Carlo

Customer review rating 3.5/5

Thibaut E. Business - Confirmed reviews ALL

Difficult to take a shower because the water pressure is very weak

Dear Guest, Thank you for sharing your feedback with us. We are pleased to hear that everything else was satisfactory, but we sincerely apologize for the inconvenience caused by the weak water pressure in your shower. Please be assured that your comment has been forwarded to our technical team, and the room has been checked to ensure that the issue is addressed. We would also appreciate the opportunity to improve your experience further. Is there anything else we could do to make your next stay more enjoyable and earn a higher score on your next visit? We hope to have the pleasure of welcoming you back to Novotel and providing you with an even better experience. Kind regards, The Novotel Team

Customer review rating 4.5/5

Farhad G. Business - Confirmed reviews ALL

excellent

Thank you for your positive feedback. We are delighted to hear that you found your experience at Novotel Monte Carlo excellent. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel Monte Carlo

Customer review rating 5.0/5

Lourdes B. Solo - Confirmed reviews ALL

I’ve spent two wonderful days and get to know Monaco completely. The staff were so nice and looked after me in every aspect. Amazing stay.

Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and that our staff provided you with attentive service. It is always our goal to ensure a memorable experience for our guests. Best regards, Novotel Monte Carlo

Other web-users rate our hotel

  • 1,096 reviews 9.4/10 Location
  • 1,251 reviews 6.7/10 Room
  • 1,613 reviews 8.8/10 Service
  • 15 reviews 6.4/10 WiFi
  • 608 reviews 8.5/10 Breakfast
  • 558 reviews 5.5/10 Comfort
  • 493 reviews 7.4/10 Cleanliness
  • 339 reviews 7.4/10 Food

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