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ibis budget Hamburg City Ost 1 star

Customer review rating 4.3/5 3,318 reviews

ALLSAFE approved hotel

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ibis budget Hamburg City Ost
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+ 5 Services

Hotel extras

  • "An ALLSAFE-certified hotel"

  • Free WIFI throughout the hotel, including your room

  • Free parking at the hotel, public parking garage for a fee

  • Conveniently located for the A1 and A24

  • Restaurants, shops and sports facilities in direct vicinity, metro 350m

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air Conditioning
  • Boutiques/shopping
Catering
  • Breakfast Paying
  • Snack & beverage machine Paying
Leisure and activities
  • Well-being Paying
  • Tennis (nearby) Paying
  • Other sports activities Paying

Hotel location

ibis budget Hamburg City Ost

Wandsbeker Zollstrasse 25-29
22041 hamburg
germany

Tel: +494020947520

Fax: (+49)4020947525

Check-in from 14h00

Check out up to 12h00

  • WANDSBEK MARKT 1 :  162,213,23,260 WANDSBEK MARKT

  • WANDSBEK MARKT 2 :  162,213,23,260 WANDSBEK MARKT

  • WANDSBEK MARKT 3 :  261,262,263,35 WANDSBEK MARKT

  • WANDSBEK MARKT 4 :  39,600,608,618 WANDSBEK MARKT

  • WANDSBEK MARKT 5 :  8700 E6 WANDSBEK MARKT

  • WENDEMUTHSTRAßE :  8,9,262,608 WENDEMUTHSTRAßE

  • WANDSBEK MARKT :  U1 WANDSBECK MARKT

  • By plane

    HAMBURG At 9km / 5.59 miles

  • By plane

    HAMBURG At 9km / 5.59 miles

  • By car

    HH-HORN At 2.3km / 1.43 miles

  • By car

    JENFELD At 4.7km / 2.92 miles

  • By train

    HAMBURG HBF At 5.3km / 3.29 miles

GPS :53.57531, 10.074966

Our accommodation(s)

Our guest reviews for
ibis budget Hamburg City Ost

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,318 reviews

tripadvisor

TripAdvisor Rating 3.5/5

526 reviews

Well located

Customer review rating 5.0/5

Kennedy Solo - 29/06/2021 Confirmed reviews ALL

This's my second stay at this property and both stay were very good with helpful staff's. Helena front desk host was great and eager to assist as much much as she could, very well done Helena and hopefully to be back again soon.

diligent staff

Customer review rating 5.0/5

Hans Couples - 27/06/2021 Confirmed reviews ALL

We were received by kind and knowledgeable staff. The breakfast buffet was great and gave much value for money.

just perfect

Customer review rating 5.0/5

N. Business - 23/03/2021 Confirmed reviews ALL

very comfortable and easy

Dear NAYEL F., thank you very much for your good rating. Hope to see you again. Sincerely, Felix Hofmann

Great for families

Customer review rating 3.5/5

R F. Families - 24/08/2020 Confirmed reviews ALL

Room with 4 beds is great for families! Room ia functional, ours was pretty dirty though (quite bit of sand and dust on the floor).

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, J.Livaja

Good stay

Customer review rating 4.5/5

Pdv Families - 19/08/2020 Confirmed reviews ALL

Convenient check in. Perfect room for a family sleeping over during a long car trip home.

Customer review rating 4.0/5

Anonymous Couples - 30/07/2020 Confirmed reviews ALL

well prepared for the corona virus circumstances, friendly and helpful staff

Dear JOACHIM L., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helena Hofmann

Good for a Weekend

Customer review rating 2.5/5

M H. Solo - 29/07/2020 Confirmed reviews ALL

Bed was fine, and the room was clean and quiet. There is no storage for your belongings, no drawers, no closet. Five hangers and a couple of small shelves only, so be prepared to live out of your suitcase. Minimal storage by the sink. Ugly view onto an industrial tin roof and awful smell from the steakhouse below in the evening (not the hotels fault). I was a single person and was going to stay 4 weeks, but I would not recommend staying more than a weekend, or staying with a family because of the storage. The other issue was that, for some bizarre reason, your account is charged AT THE BEGINNING of your stay. I wanted to pay cash when I left, but was told that was not possible because "the account has already been charged". Also, be aware that if you book the breakfast buffet during Corona times, you get a boxed breakfast instead.

Dear MICAELA H., Thank you for taking the time to tell us about your experience at the ibis budget Hamburg City Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In all Ibis budgets it is our concept since more than 25 years allover the world that you have to pay at least the next night or more in advance, because we have cheap prices and with this concept it is not necessary to have an accounting system that writes invoices afterwards and monitors the payment. Our computer is giving the key code for the room only after the payment. We welcome many guests who stay since a long time in our hotel. The smell you should have asked us is not coming from the steakhouse it is coming only 1/2 days a month from the yeast factory next door. You need yeast for pizza, beer and cosmetics and if you know it you can live with it very well. I hope I have been able to answer your questions. With best regards Helena Hofmann Manager

great no frills place to stay

TripAdvisor rating 5.0/5

slowymd Business - 15/03/2020 TripAdvisor review

always clean, always quiet; service staff is helpful and knowledgeable. Price always quite reasonable, tho varies by season. It is, as noted, no frills but everything works, including the WiFi. Location is about 10-15 minutes from mid-town by metro with a station about 3 blocks away. Breakfasts are extra and have no hot food (other than coffee/tea). Like the rest of the place the breakfast is no frills but well done.

Basic

Customer review rating 3.0/5

N. Solo - 21/02/2020 Confirmed reviews ALL

Below average satisfaction, very bad mattress, bathroom disappointing,

Dear NICOLE G., Thank you for taking the time to tell us about your experience at the ibis budget Hamburg City Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Helena Hofmann

Very comfortable hotel in a good location

Customer review rating 4.5/5

Michael Friends - 13/01/2020 Confirmed reviews ALL

Room was basic but had all the essentials. The bed was very comfortable. Staff were friendly and helpful.

Customer review rating 1.0/5

Anonymous Solo - 02/12/2019 Confirmed reviews ALL

I saw the staff using my perfum when I entered in the room... So incoviente this situation

Neighbourhood/Hotel

Customer review rating 4.5/5

Reinier Families - 26/11/2019 Confirmed reviews ALL

Very quiet neighborhood and lots of shops. Hotel check in was smooth. Friendly employees

Slightly expensive for a low budget but fine

Customer review rating 3.5/5

Anonymous Couples - 06/11/2019 Confirmed reviews ALL

Location is fine, it also had a good noise isolation. WiFi wasn't working during the entire stay, you should fix that (2nd floor)

My experience at ibis budget hotel, Hamburg city ost

TripAdvisor rating 4.0/5

GoPlaces07382948626 Couples - 12/06/2019 TripAdvisor review

For a budget hotel, I give ibis budget a "very good" rating. The hotel staff are very courteous and are always willing to help. The breakfast buffet is one of the best I ever experienced. Checking in and out of the hotel is very smooth and seamless.

Affordable accommodation 10 min from the city center

TripAdvisor rating 5.0/5

annam7474 Business - 07/09/2018 TripAdvisor review

Excellent hotel with everything basic you need when you're away from home. Clean room. 10 minute walking distance from the subway station Wandsbeker Markt to the hotel, from which it's only 10 minutes to Hamburg Hauptbahnhof.

Not luxurious, but ok

TripAdvisor rating 3.0/5

Rasmus Højbjerg J Family - 01/05/2018 TripAdvisor review

We stayed for two nights this time and have been at this hotel three times before. The rooms and the breakfast are similiar to other Ibis Budget hotels. The rooms were clean, and the beds ok. However, the internet connection was not functioning when we were at the hotel which was a disappointment to our kids.

Excellent service

TripAdvisor rating 5.0/5

Zara22222220000 Family - 25/05/2017 TripAdvisor review

Super clean room, helpful staff and great for staying in the city without expecting a resort. I always check in at ibis hamburg. Value for money. Small rooms but it does the job. It's for getting in and out of the city and having a place to sleep a night.

Horrible beds and room layout.

TripAdvisor rating 3.0/5

fskafte Friends getaway - 15/02/2017 TripAdvisor review

Beds are very hard. Only a bit softer than sleeping on the Floor. Shower , sink, and toilet are 3 separat parts in the room. There is not much privacy when You step out off The shower Wet and nude, especial not if You Are sharing The room. Rooms are clean.

Great staff

TripAdvisor rating 5.0/5

Per H Couples - 07/12/2016 TripAdvisor review

Wandsbek - has got all you need ! Close to shops, Quaree (mall) with lots of restaurantes ! Wonderful part of Hamburg ! Close to Metro (15 min to city) Great shopping 200m from hotel, Easy parking at hotel. Not the best Internet, but for easy surfing maybe enough ? Always a place in the pub closeby....

our stay in Ibis budget Hotel Hamburg City Ost

TripAdvisor rating 5.0/5

995rimap Business - 21/11/2016 TripAdvisor review

We had booked 2 rooms for 2 nights in this hotels and were very happy with this choice. Though we did not request our rooms to be on the same floor, we received the rooms next to each other. It was clean and neat, the breakfast buffet was the best of what we had experienced in other Ibis budget hotels. It is really nice that the personnel in reception speak good English, which is a great help for foreign travelers. The location of the hotel is very good, not too far from the centre, so -I really recommend this hotel for Your stay in Hamburg.

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