ibis budget Hamburg City Ost 1 star

Name: ibis budget Hamburg City Ost
Address: HAMBURG, 22041, GERMANY
Telephone: (+49)4020947520
Rating: 4.3

Customer review rating 4.3/5 3,151 reviews

ALLSAFE approved hotel

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+ 13 Services

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ibis budget Hamburg City Ost

Smart choice economy hotel, open to everyday adventurers

Dear guests, we guarantee you high cleanliness & hygiene standards not only since Corona - these are enhanced & extended to give you a completely good & safe feeling. We look forward to your visit!

Hotel Manager

The ibis budget Hamburg City Ost is just 3.1 miles (5 km) from the main train station and 328 yards (300 m) from Wandsbek Markt subway station. The hotel is also accessible from the nearby B75 or A24 highways. The hotel has 148 rooms, each accommodating 2 adults and 1 child under the age of 12. We offer free WIFI access and serve a delicious buffet breakfast every morning. Free public parking is available at the hotel during the day (parking disc required Mon-Fri, 8 AM to 6 PM)

Hotel extras

Free wi-fi throughout the hotel, including your room
Unlimited breakfast buffet for only EUR 7.50/person
Free parking at the hotel, public parking garage for a fee
Conveniently located for the A1 and A24
Restaurants, shops and sports facilities in direct vicinity, metro 350m

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your roomFree WIFI access in rooms and public areas.
Parking
- Private indoor parking
- Public outdoor parking(Nearby)
- Public indoor parking (Paying)
- Bus/coach parking area(Nearby)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel
Air Conditioning
Boutiques/shopping
- Boutique Gourmande
- Gift shop/newspaper shop (Paying)(Nearby)
- Hairdressing salon (Paying)(Nearby)

BreakfastPaying
Snack & beverage machinePaying

Well-beingPaying
- Sauna (Paying)(Nearby)
- Solarium (Paying)(Nearby)
Tennis (Nearby)Paying
Other sports activitiesPaying
- Badminton (Paying)(Nearby)
- Bowling (Paying)(Nearby)
- Darts (Paying)(Nearby)
- Squash court (Paying)(Nearby)

Hotel location

ibis budget Hamburg City Ost

Wandsbeker Zollstrasse 25-29
22041
hamburg
germany

Tel: +494020947520

Fax: (+49)4020947525

Check-in from 14h00

Check out up to 12h00

WANDSBEK MARKT 1 : 162,213,23,260 WANDSBEK MARKT
WANDSBEK MARKT 2 : 162,213,23,260 WANDSBEK MARKT
WANDSBEK MARKT 3 : 261,262,263,35 WANDSBEK MARKT
WANDSBEK MARKT 4 : 39,600,608,618 WANDSBEK MARKT
WANDSBEK MARKT 5 : 8700 E6 WANDSBEK MARKT
WENDEMUTHSTRAßE : 8,9,262,608 WENDEMUTHSTRAßE
WANDSBEK MARKT : U1 WANDSBECK MARKT

By plane
HAMBURG At 9km / 5.59 miles
By plane
HAMBURG At 9km / 5.59 miles
By car
HH-HORN At 2.3km / 1.43 miles
By car
JENFELD At 4.7km / 2.92 miles
By train
HAMBURG HBF At 5.3km / 3.29 miles

GPS :53.57531, 10.074966

Our accommodation(s)

Standard Room with one double bed and one bunk bed

Max. number of persons: 3
Area: From 14 m² / 151 sq ft

Wireless internet in your room

Twin Room with twin beds

Max. number of persons: 2
Area: From 14 m² / 151 sq ft

Standard Room with one double bed

Max. number of persons: 2
Area: From 14 m² / 151 sq ft

Family Rooms for 4 people

Max. number of persons: 4
Area: From 19 m² / 205 sq ft

Standard Room for guests with reduced mobility with one double bed

Accessible room

Max. number of persons: 2
Area: From 20 m² / 215 sq ft

Rooms

Great for families

R F. Families - 24/08/2020 Confirmed reviews ALL

Room with 4 beds is great for families! Room ia functional, ours was pretty dirty though (quite bit of sand and dust on the floor).

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, J.Livaja

Good stay

Pdv Families - 19/08/2020 Confirmed reviews ALL

Convenient check in. Perfect room for a family sleeping over during a long car trip home.

Anonymous Couples - 30/07/2020 Confirmed reviews ALL

well prepared for the corona virus circumstances, friendly and helpful staff

Dear JOACHIM L., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helena Hofmann

Good for a Weekend

M H. Solo - 29/07/2020 Confirmed reviews ALL

Bed was fine, and the room was clean and quiet. There is no storage for your belongings, no drawers, no closet. Five hangers and a couple of small shelves only, so be prepared to live out of your suitcase. Minimal storage by the sink. Ugly view onto an industrial tin roof and awful smell from the steakhouse below in the evening (not the hotels fault). I was a single person and was going to stay 4 weeks, but I would not recommend staying more than a weekend, or staying with a family because of the storage. The other issue was that, for some bizarre reason, your account is charged AT THE BEGINNING of your stay. I wanted to pay cash when I left, but was told that was not possible because "the account has already been charged". Also, be aware that if you book the breakfast buffet during Corona times, you get a boxed breakfast instead.

Dear MICAELA H., Thank you for taking the time to tell us about your experience at the ibis budget Hamburg City Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In all Ibis budgets it is our concept since more than 25 years allover the world that you have to pay at least the next night or more in advance, because we have cheap prices and with this concept it is not necessary to have an accounting system that writes invoices afterwards and monitors the payment. Our computer is giving the key code for the room only after the payment. We welcome many guests who stay since a long time in our hotel. The smell you should have asked us is not coming from the steakhouse it is coming only 1/2 days a month from the yeast factory next door. You need yeast for pizza, beer and cosmetics and if you know it you can live with it very well. I hope I have been able to answer your questions. With best regards Helena Hofmann Manager

great no frills place to stay

slowymd Business - 15/03/2020 TripAdvisor review

always clean, always quiet; service staff is helpful and knowledgeable. Price always quite reasonable, tho varies by season. It is, as noted, no frills but everything works, including the WiFi. Location is about 10-15 minutes from mid-town by metro with a station about 3 blocks away. Breakfasts are extra and have no hot food (other than coffee/tea). Like the rest of the place the breakfast is no frills but well done.

Basic

N. Solo - 21/02/2020 Confirmed reviews ALL

Below average satisfaction, very bad mattress, bathroom disappointing,

Dear NICOLE G., Thank you for taking the time to tell us about your experience at the ibis budget Hamburg City Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Helena Hofmann

Very comfortable hotel in a good location

Michael Friends - 13/01/2020 Confirmed reviews ALL

Room was basic but had all the essentials. The bed was very comfortable. Staff were friendly and helpful.

Anonymous Solo - 02/12/2019 Confirmed reviews ALL

I saw the staff using my perfum when I entered in the room... So incoviente this situation

Neighbourhood/Hotel

Reinier Families - 26/11/2019 Confirmed reviews ALL

Very quiet neighborhood and lots of shops. Hotel check in was smooth. Friendly employees

Slightly expensive for a low budget but fine

Anonymous Couples - 06/11/2019 Confirmed reviews ALL

Location is fine, it also had a good noise isolation. WiFi wasn't working during the entire stay, you should fix that (2nd floor)

according to expectations.

Anonymous Business - 31/10/2019 Confirmed reviews ALL

It was according to expectations.

Dear FLORIAN S., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helena Hofmann

Anonymous Families - 29/10/2019 Confirmed reviews ALL

Fine hotel at a good Price

Dear ANETTE M., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helena Hofmann

Budget fine

Rene Families - 26/10/2019 Confirmed reviews ALL

God price for a 3 days family-stay in Hamborg. Great with free parking. A bit away from the city center, but with the Subway within 400 meters, that was ok... But what you save in parking, you spent on the train/subway. It was a fine breakfast - a bit budget, but good for price.

Dear RENE J., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helena

clean room and friendly staff

Anonymous Solo - 13/10/2019 Confirmed reviews ALL

clean room and friendly staff

Dear ANDREAS C., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helena Hofmann

Perfect for us

Michael N. Families - 12/10/2019 Confirmed reviews ALL

Nice, clean. Very nice personel in reception

Dear MICHAEL N., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helena Hofmann

The room is clean, breakfast delicious, location good.

Joni L. Friends - 07/10/2019 Confirmed reviews ALL

The service of staff is good and helpful. Hotel location is good. The room is clean and tidy, but the toilet is a bit small, the shower place no place to put towel and cleaning clothes for changing after the bath. Not enough space for placing belongings.

Clean and functional with a nice breakfast

Den Families - 24/09/2019 Confirmed reviews ALL

The check-in was simple and the staff very warm and helpful. The room was a family room with a single bunk over the double bed. It was sparsely furnished and decorated but functional and met our needs. Our only complaint would be that cigarette smoke was smelt constantly in the hallway, lift and foyer yet the only smoking we saw was outside.

Dear DENNIS B., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel is 100% non smoking hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helena Hofmann

Nazar Families - 24/09/2019 Confirmed reviews ALL

The receptionist (on 14th of September) was extremely kind and helpful. The only disappointing thing: we left the card with the request to clean on Monday 16th but it was ignored :(

Dear NAZAR B., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helena Hofmann

David B. Business - 15/09/2019 Confirmed reviews ALL

Staff pleasant and helpful

Both the staff and the room were excellent

Ian H. Couples - 12/09/2019 Confirmed reviews ALL

We were very impressed with the care taken by the desk staff who spoke perfect English. They went beyond the call of duty in sorting out any problems we had. The room was satisfactory, and the breakfast was also fresh and nutritious.

Our most recent 20 reviews

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