ibis budget Hamburg City Ost 1 star

Customer review rating 4.3/5 3,067 reviews
ibis budget Hamburg City Ost
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+ 13 Services
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Room 1

Number of guests
Children's age

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How it works?

ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Free wi-fi throughout the hotel, including your room

  • Unlimited breakfast buffet for only EUR 7.50/person

  • Free parking at the hotel, public parking garage for a fee

  • Conveniently located for the A1 and A24

  • Restaurants, shops and sports facilities in direct vicinity, metro 350m

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • Boutiques/shopping
Catering
  • Breakfast
  • Snack & beverage machine
Leisure and activities
  • Well-being
  • Tennis (Nearby)
  • Other sports activities

Hotel location

ibis budget Hamburg City Ost

Wandsbeker Zollstrasse 25-29
22041
hamburg
germany

Tel: +494020947520

Fax: (+49)4020947525

Check-in from 14h00

Check out up to 12h00

  • WANDSBEK MARKT 1 :  162,213,23,260 WANDSBEK MARKT

  • WANDSBEK MARKT 2 :  162,213,23,260 WANDSBEK MARKT

  • WANDSBEK MARKT 3 :  261,262,263,35 WANDSBEK MARKT

  • WANDSBEK MARKT 4 :  39,600,608,618 WANDSBEK MARKT

  • WANDSBEK MARKT 5 :  8700 E6 WANDSBEK MARKT

  • WENDEMUTHSTRAßE :  8,9,262,608 WENDEMUTHSTRAßE

  • WANDSBEK MARKT :  U1 WANDSBECK MARKT

  • By plane

    HAMBURG At 9km / 5.59 miles

  • By plane

    HAMBURG At 9km / 5.59 miles

  • By car

    HH-HORN At 2.3km / 1.43 miles

  • By car

    JENFELD At 4.7km / 2.92 miles

  • By train

    HAMBURG HBF At 5.3km / 3.29 miles

GPS :53.57531, 10.074966

Our accommodations

Standard Room with one double bed and one bunk bed

  • Max. number of persons: 3
  • Area: From 14
  • Wireless internet in your room

Twin Room with twin beds

  • Max. number of persons: 2
  • Area: From 14

Standard Room with one double bed

  • Max. number of persons: 2
  • Area: From 14

Family Rooms for 4 people

  • Max. number of persons: 4
  • Area: From 19
Accessible room

Standard Room for guests with reduced mobility with one double bed

  • Max. number of persons: 2
  • Area: From 20

Our guest reviews for
ibis budget Hamburg City Ost

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,067 reviews

tripadvisor

TripAdvisor Rating 3.5/5

522 reviews

great no frills place to stay

TripAdvisor rating 3.5/5

slowymd Business - 15/03/2020 TripAdvisor review

always clean, always quiet; service staff is helpful and knowledgeable. Price always quite reasonable, tho varies by season. It is, as noted, no frills but everything works, including the WiFi. Location is about 10-15 minutes from mid-town by metro with a station about 3 blocks away. Breakfasts are extra and have no hot food (other than coffee/tea). Like the rest of the place the breakfast is no frills but well done.

Basic

Customer review rating 4.3/5

N. Solo - 21/02/2020 Confirmed reviews ALL

Below average satisfaction, very bad mattress, bathroom disappointing,

Dear NICOLE G., Thank you for taking the time to tell us about your experience at the ibis budget Hamburg City Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Helena Hofmann

Very comfortable hotel in a good location

Customer review rating 4.3/5

Michael Friends - 13/01/2020 Confirmed reviews ALL

Room was basic but had all the essentials. The bed was very comfortable. Staff were friendly and helpful.

Customer review rating 4.3/5

Anonymous Solo - 02/12/2019 Confirmed reviews ALL

I saw the staff using my perfum when I entered in the room... So incoviente this situation

Neighbourhood/Hotel

Customer review rating 4.3/5

Reinier Families - 26/11/2019 Confirmed reviews ALL

Very quiet neighborhood and lots of shops. Hotel check in was smooth. Friendly employees

Slightly expensive for a low budget but fine

Customer review rating 4.3/5

Anonymous Couples - 06/11/2019 Confirmed reviews ALL

Location is fine, it also had a good noise isolation. WiFi wasn't working during the entire stay, you should fix that (2nd floor)

according to expectations.

Customer review rating 4.3/5

Anonymous Business - 31/10/2019 Confirmed reviews ALL

It was according to expectations.

Dear FLORIAN S., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helena Hofmann
Customer review rating 4.3/5

Anonymous Families - 29/10/2019 Confirmed reviews ALL

Fine hotel at a good Price

Dear ANETTE M., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helena Hofmann

Budget fine

Customer review rating 4.3/5

Rene Families - 26/10/2019 Confirmed reviews ALL

God price for a 3 days family-stay in Hamborg. Great with free parking. A bit away from the city center, but with the Subway within 400 meters, that was ok... But what you save in parking, you spent on the train/subway. It was a fine breakfast - a bit budget, but good for price.

Dear RENE J., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helena

clean room and friendly staff

Customer review rating 4.3/5

Anonymous Solo - 13/10/2019 Confirmed reviews ALL

clean room and friendly staff

Dear ANDREAS C., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helena Hofmann

Perfect for us

Customer review rating 4.3/5

Michael N. Families - 12/10/2019 Confirmed reviews ALL

Nice, clean. Very nice personel in reception

Dear MICHAEL N., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helena Hofmann

The room is clean, breakfast delicious, location good.

Customer review rating 4.3/5

Joni L. Friends - 07/10/2019 Confirmed reviews ALL

The service of staff is good and helpful. Hotel location is good. The room is clean and tidy, but the toilet is a bit small, the shower place no place to put towel and cleaning clothes for changing after the bath. Not enough space for placing belongings.

Clean and functional with a nice breakfast

Customer review rating 4.3/5

Den Families - 24/09/2019 Confirmed reviews ALL

The check-in was simple and the staff very warm and helpful. The room was a family room with a single bunk over the double bed. It was sparsely furnished and decorated but functional and met our needs. Our only complaint would be that cigarette smoke was smelt constantly in the hallway, lift and foyer yet the only smoking we saw was outside.

Dear DENNIS B., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel is 100% non smoking hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helena Hofmann
Customer review rating 4.3/5

Nazar Families - 24/09/2019 Confirmed reviews ALL

The receptionist (on 14th of September) was extremely kind and helpful. The only disappointing thing: we left the card with the request to clean on Monday 16th but it was ignored :(

Dear NAZAR B., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helena Hofmann
Customer review rating 4.3/5

David B. Business - 15/09/2019 Confirmed reviews ALL

Staff pleasant and helpful

Both the staff and the room were excellent

Customer review rating 4.3/5

Ian H. Couples - 12/09/2019 Confirmed reviews ALL

We were very impressed with the care taken by the desk staff who spoke perfect English. They went beyond the call of duty in sorting out any problems we had. The room was satisfactory, and the breakfast was also fresh and nutritious.

Functional sleepover

Customer review rating 4.3/5

Gerrit W. Couples - 02/09/2019 Confirmed reviews ALL

We broke up a long drive with a one-night stay at this hotel. Parking and checking in was easy, the staff was very helpful. The room was very basic and appeared not to have been used recently prior to our arrival. The location of the hotel wasn't as handy as we thought to go out in Hamburg for the evening - we had to walk quite a bit to find a suitable bar/eatery and none of the available places were lively or particularly engaging. We opted against breakfast and left early next morning. No complaints but no fond memories of a nice evening, either

Great place, esp for the price

Customer review rating 4.3/5

Steve Business - 21/08/2019 Confirmed reviews ALL

Clean, quiet, great staff. Location perfect for my purposes-- somewhat far from downtown if that's where one's attention lies. I took off a point because breakfasts are good but quite basic-- i.e., nothing warm. But even that is convenient, moderately priced, and clean/quiet.

Dear STEVEN L., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helena Hofmann

Who can comprehend your booking status?

Customer review rating 4.3/5

Dan Couples - 20/08/2019 Confirmed reviews ALL

At first everything seemed just fine. When arriving at 9pm at the counter, the concierge was upset about us arriving late, then informed us, that the booking had not been finalized online and that our room had been given to someone else. Luckily one other room was vacant and could be booked by us. He told us, it had been an issue with the online check-in, he could see that the check-in had been started but not finalized. That was not what we had experienced. We even made telephone contact two days earlier to ask about special accomodations for breakfast (which we got, thank you gluten free!) and when will arrive at the hotel. Thats for that.

Dear DENNIS H., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helena Hofmann

Outstanding!

Customer review rating 4.3/5

Rochelle R. Business - 18/08/2019 Confirmed reviews ALL

Extremely accommodating, efficient and friendly with a high level of customer service year over year. This was probably our 5th year there and it always feels now like I’m coming “home!” Thank you Christian, Helena and Francie!

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