ibis Hamburg Alsterring 2 stars

Customer review rating (ALL Rating) 4.5/5 1,582 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 150 modern soundproofed and air-conditioned rooms

  • Free WIFI throughout the hotel

  • The innovative Sweet Bed by ibis provides increased sleeping comfort

  • Breakfast is served from 4am to 12pm

  • Direct access to the airport via S-Bahn

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis Hamburg Alsterring

Pappelallee 61
22089 HAMBURG
Germany

GPS:53.568848, 10.061288

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,582 reviews

TripAdvisor Rating  4.0/5  791 reviews

Excellent location

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

This hotel is very well situated if you need access to the U1/S1 lines which is why I booked it. The rooms were comfortable for the price range.

Customer review rating 4.5/5

Rich Solo - Confirmed reviews ALL

You know what you are getting with Ibis, and Hamburg Alsterring did not disappoint. Great staff, clean rooms and great service. I'd be more than happy to book here again the next time I am in Hamburg.

Dear RICHARD L., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antje Borgmann & Team

Good stay

Customer review rating 5.0/5

Mj Couples - Confirmed reviews ALL

Clean and comfortable, good location and affordable

Dear MICHAEL H., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antje Borgmann & Team

Reliable hotel

Customer review rating 3.5/5

Dubgirl10 Business - Confirmed reviews ALL

Nice staff, handy location, good public transport links to Hamburg city centre. Good breakfast. Alas the bed was so annoyingly squeaky, and not the most comfortable. The really squeaky and lumpy/bumpy bed was the only negatives

Perfect service, extremely small family room

Customer review rating 4.0/5

Marc Families - Confirmed reviews ALL

We had an overall pleasant stay, however, the room is for a family of three by far to small - this is not acceptable at all. The facility’s were very clean and the staff (especially the reception) were very kind and service oriented. Thank you for that.

Dear MARC D., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have normaly no familiy rooms. This is not our product., and cleary explaind in the reservation tool. Familiy style is our product Novotel! But we do what we can ,when your are in an Ibis! Thanks a lot for understanding. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antje Borgmann and Team

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Other web-users rate our hotel

  • 745 reviews 8.9/10 Location
  • 1,066 reviews 6.5/10 Room
  • 1,099 reviews 9.5/10 Service
  • 30 reviews 7.4/10 WiFi
  • 892 reviews 9.2/10 Breakfast
  • 522 reviews 8/10 Cleanliness
  • 202 reviews 5.7/10 Value
  • 149 reviews 7.8/10 Food

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