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ibis Hamburg Alsterring Hotel 2 stars

Customer review rating 4.5/5 3,741 reviews

ALLSAFE approved hotel

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ibis Hamburg Alsterring
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Hotel extras

  • 150 modern soundproofed and air-conditioned rooms

  • Free WIFI throughout the hotel

  • The innovative Sweet Bed by ibis provides increased sleeping comfort

  • Breakfast is served from 4am to 12pm

  • Direct access to the airport via S-Bahn

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Breakfast Paying
  • 1 Bar(s)
Leisure and activities
  • Fitness centre (nearby)
  • Clay tennis court (nearby)
Business services
  • 1 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Hamburg Alsterring

Pappelallee 61
22089 hamburg

Tel: +4940658020

Fax: (+49)40/65802333

Check-in from 15h00

Check out up to 12h00


  • U1 :  U1 WANDSBEKER Chaussee


  • By plane

    HAMBURG FUHLSBUETTEL At 11km / 6.84 miles

  • By car

    HORN (A24) At 1.5km / 0.93 miles

  • By car

    JENFELD (A24) At 3km / 1.86 miles

  • By car

    MOORFLEET (A1) At 6km / 3.73 miles

  • By train

    HAUPTBAHNHOF At 5km / 3.11 miles

GPS :53.568848, 10.061288

Our accommodation(s)

The ibis Hamburg Alsterring has 150 soundproofed rooms with a high level of comfort. Room amenities include air conditioning, innovative high-tech beds for the ultimate in comfort, free WIFI and a TV with a wide range of Sky channels.

Our restaurants and bars


Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 65

  • Maximum capacity: 34 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
ibis Hamburg Alsterring

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,741 reviews


TripAdvisor Rating 4.0/5

774 reviews

Customer review rating 4.5/5

Lothar R. Business - 30/10/2020 Confirmed reviews ALL

alles okay

Excellent location, few minutes walk to Sbahn station.

Customer review rating 5.0/5

Stephen M. Friends - 22/03/2020 Confirmed reviews ALL

Very good, staff excellent.

was ok not great

Customer review rating 3.0/5

Ac Friends - 27/02/2020 Confirmed reviews ALL

staff at reception was careless, almost unfriendly when checking in room looked mediocre, cold, bit careless, neglected, no was cloths for face, no water cooker/kettle

Dear ANDREA M., Thank you for taking the time to tell us about your experience at the ibis Hamburg Alsterring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. ' 418 ist the biggest Upgrading . Ibis with 2 stars has not diffrend categories. PLS looked for Novotel our partner for more facilities. In Germany we have in our higher Standards coffemaker, by Ibis we offer you 24 hours service. So ask every time for drinks or snacks. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Antje Borgmann & Team

Alles i.o.

Customer review rating 4.5/5

F. Business - 18/02/2020 Confirmed reviews ALL

Alles in.o.

Comfortable and quiet hotel for short stay in Hamburg, good breakfast, friendly staff, convenient parking

Customer review rating 4.5/5

Luis R. A. Solo - 20/01/2020 Confirmed reviews ALL

Very satisfied

An excellent hotel

Customer review rating 4.5/5

Anonymous Business - 16/01/2020 Confirmed reviews ALL

I had 2 perfect nights in Hamburg. The staff was very friendly and helpful, the room was very clean and had a comfortable bed. I enjoyed the breakfast buffet with a lot of choice. Absolutely coming back next time in Hamburg

Very basic but clean

Customer review rating 4.0/5

Anonymous Couples - 02/01/2020 Confirmed reviews ALL

Disappointed no kettle and drink making facilities provided in the room

Good hotel to stay in quiet part of Hamburg

Customer review rating 4.5/5

Е. Business - 17/12/2019 Confirmed reviews ALL

The Hotel is IBIS standart, I became a room without any delay. Hotel is near an S and U-Line stations, only 5 minutes to walk. Quiet room, lobby bar and breakfast. Free fast internet connection.


Customer review rating 4.0/5

R. G. Couples - 13/12/2019 Confirmed reviews ALL

Kindly and peacefull

Dear RONALD PETER G., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mery Chrismas! Antje Borgmann & Team

Excellent hotel, up to the usual high IBIS standards

Customer review rating 4.5/5

Dave Friends - 27/11/2019 Confirmed reviews ALL

Everything was excellent from check-in to check out, great staff, good quiet rooms, good facilities and an excellent breakfast. Hotel access was good, deliberately chose a hotel slightly away from the centre, and all transport worked well.

Dear DAVID P., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, and a great Chrismas time Antje Borgmann& Team

Excellent Forever!

TripAdvisor rating 4.0/5

Anil C Business - 27/10/2019 TripAdvisor review

Best centrally located Hotel with Great tailor made Hospitality with a good team work! i am visiting this hotel from last three years & it's always pleasure for being the guest. Wish them to keep the spirit alive!

very good location in a non turistic area

TripAdvisor rating 4.0/5

daniela s Family - 12/09/2019 TripAdvisor review

excellent staff, very good breakfast, standard Ibis room, small bathroom with large shower cabin and very good water pressure, quick check in-and-out, covered outside place for smoking, with table and chairs, quick access to airport and City center by S1 and U1, short walk to S bahn station

Short break in Hamburg

TripAdvisor rating 4.0/5

Richard S Friends getaway - 04/09/2019 TripAdvisor review

Hotel was convenient as only a short walk from the local station. Staff very pleasant and rooms were pleasant - air conditioning was most welcome. Could sit and relax downstairs in the evening. Only negatives were breakfast area was a little small and choice at breakfast was limited.

Weekend in Hamburg

TripAdvisor rating 4.0/5

teufelchen333 Couples - 19/06/2019 TripAdvisor review

Nice hotel, clean and in a great position (U- and S-Bahn less than 5 minutes walk and in the city center then in 15 minutes). It is easy to find parking space nearby. The staff is very friendly and professional, the room clean and comfortable (a bit small, but enough for few days). Breakfast is good. Highly recommended.

near the S Bahn

TripAdvisor rating 5.0/5

davidcookson2016 Solo travel - 11/03/2019 TripAdvisor review

The hotel was ideally situated a short walk from the S-Bahn station as I was travelling by train to Hamburg and the hotel sent me details via e-mail how to reach the hotel It took about 8 to 10 minutes I did not have time for breakfast as I travellng onwards to Westerland

Short stay at the Ibis Hamburg Alsterring

TripAdvisor rating 4.0/5

kenreynolds3311 Solo travel - 27/12/2018 TripAdvisor review

This was a short stay to visit Christmas Markets in the area. The hotel is ideal for public transport being a couple of minutes walk from the U-bahn and S-bahn stations. The main railway station is about 10 minutes away using the S-Bahn. The rooms were clean and quiet. There were plenty of shops and restaurants / takeaways in the local area.

Good hotel with good location

TripAdvisor rating 4.0/5

jvj649 Business - 10/09/2018 TripAdvisor review

Like this hotel as it is positioned near to train station to city center. Good parking at ok price. Ok restaurants nearby in walking distance. Quiet even though it is close to train station. Ok breakfast with good service.

Friendly Staff at the Ibis Hamburg Alsterring

TripAdvisor rating 4.0/5

634sabineb Family - 30/08/2018 TripAdvisor review

We are frequent customers of your Hotel,Your staff recognise us and give us a warm welcome each time we visit.Because we receive this kind of service we do not hesitate to re-book.Your breakfast has vastly improved.

No Help from receptionist

TripAdvisor rating 3.0/5

samaz2018 Business - 02/05/2018 TripAdvisor review

I asked for Ironing board and machine, instead of sending me the same to my room she told me that they are at reception, you can come take it. I am not used to such type of service. The lady at the reception desk was rude.

Good location BUT bad structure and no air circulation in the room.

TripAdvisor rating 1.0/5

Humble_Expat Family - 22/04/2018 TripAdvisor review

There is no air ventilator in the room. i must open the window and could not sleep because the street noise. I stay at Marriott in Washington DC, the air ventilation always work for you. At the Ibis they cut off the ststem so the controller does not work. The slope hanger in the shower room is awful in loose and fall down all the time.

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