Name: ibis Hamburg Alsterring
Address: HAMBURG, 22089, GERMANY
Telephone: (+49)40/658020

ibis Hamburg Alsterring 2 stars

Customer review rating (ALL Rating) 4.5/5 810 reviews

ALLSAFE approved hotel

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Description

ibis Hamburg Alsterring

Vibrant economy hotel, open to everyone

We have intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label stands for our new, enhanced cleanliness protocols & standards & ensures that they are adhered to in this hotel.

Hotel Manager

The Hanseatic brick-style ibis Hotel Hamburg Alsterring is located in Wandsbek, a peaceful district of Hamburg. The Wandsbeker Chaussee U-Bahn (underground) and S-Bahn (city rail) station is just a few steps from the hotel, allowing you to reach the main train station, the landing bridges and many interesting sites in Hamburg in just a few minutes. The S-Bahn also takes you directly to the airport. The hotel has 150 air-conditioned, non-smoking rooms, free WIFI and a public garage.

Just 15 mins on U-Bahn to the exhibition center and the harbor; 8 mins from main train station.

Hotel extras

150 modern soundproofed and air-conditioned rooms
Free WIFI throughout the hotel
The innovative Sweet Bed by ibis provides increased sleeping comfort
Breakfast is served from 4am to 12pm
Direct access to the airport via S-Bahn

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Hamburg Alsterring

Pappelallee 61
22089 HAMBURG
Germany

Telephone +49 40 658020

+49 40 65802333

TRAM S1: TRAM S1 WANDSBEKERCHAUSS
U1: U1 WANDSBEKER Chaussee
TRAM 1: S1 WANDSBEKERCHAUSS

By plane
HAMBURG FUHLSBUETTEL At 11km / 6 miles
By car
HORN (A24) At 1km / 0 miles
By car
JENFELD (A24) At 3km / 1 miles
By car
MOORFLEET (A1) At 6km / 3 miles
By train
HAUPTBAHNHOF At 5km / 3 miles
By train
WANDSBEKER CHAUSSEE At 0km / 0 miles

GPS:53.568848, 10.061288

Hotel services

Check-in from 15h00 - Check out up to 12h00

In summary

On site

Car park
Wheelchair accessible hotel
Well-being
Wi-Fi
Breakfast
Bar
Meeting rooms

BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Our accommodation(s)

ibis Hamburg Alsterring offers 150 soundproofed rooms with air conditioning, innovative high-tech beds for ultimate sleeping comfort, free WIFI and TV including a variety of Sky channels.

Standard Room with one double bed

Max. number of persons: 3
Area: From 16 m² / 172 sq ft

Bathroom products

Standard Room with Twin Beds

Max. number of persons: 3
Area: From 16 m² / 172 sq ft

Bathroom products

Room with double bed (63 x 79 in [160 x 200 cm]), new sleep-easy concept and a sofa bed

Max. number of persons: 4
Area: From 20 m² / 215 sq ft

Room with double bed (63x79 in/160x200cm), new sleep-easy concept and crib (31x67 in/80x170cm)

Max. number of persons: 3
Area: From 16 m² / 172 sq ft

Room with single bed (31x79 inches [80x200 cm]), new sleep-easy concept Non contractual photo

Accessible room

Max. number of persons: 1
Area: From 18 m² / 193 sq ft

Our guest reviews

Good location, small minimal room

E Couples - 5/3/2022 Confirmed reviews ALL

The room was clean and enough for a weekend trip. The location was good as it is located near public transport and lots of restaurants. No fridge - which would have been useful. Unfortunately housekeeping was entering our room even with the „So Not Disturb“ sign on because they had the information room was a „Check-Out“. They did not knock and called out „housekeeping“. It was not and it could have been a very unpleasant situation if I hadn’t realized it on time or and called loud „NO“. The front desk apologised for the error but this big inconvenience and interference of privacy was not acknowledged. Personally this is a no go.

Dear EVA E., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antje Borgmann Managerin

Good Stay

Ian B. Couples - 5/3/2022 Confirmed reviews ALL

Clean, very nice staff, central.

Dear IAN B., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antje Borgmann & Team

Well located and very clean hotel

Raka Families - 4/24/2022 Confirmed reviews ALL

The hotel is very well located. Subways are nearby and you also have the StadtRAD station where you can borrow the city bicycles that we used during our stay. The staff was very kind, breakfast was fine. I recommend and will probably come back to this hotel if I’m back to Hamburg. Thank you all!

Dear RACHIDA E., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antje Borgmann & Team

Good location

P Business - 4/23/2022 Confirmed reviews ALL

Breakfast problem. Unable to serve customers on time. Super long queues.

Dear PIOTR K., Thank you for taking the time to tell us about your experience at the ibis Hamburg Alsterring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Antje Borgmann and Team

Good hotel

Evgeny Solo - 4/19/2022 Confirmed reviews ALL

Helpful and friendly personal, clean public area and room. Located not far from U-Bahn an S-Bahn. There is a parking lot(underground garage) with narrow entrance(for someone may be uncomfortable).

Hospitality attitude it’s best

David Business - 3/31/2022 Confirmed reviews ALL

Super friendly, super accommodating,. This is how you want to be treated as a guest. THANKS

Depressing

Peter C. Solo - 3/8/2022 Confirmed reviews ALL

If the Law changes in the land/hotel then a email to inform the client is the least I should expect. The breakfast is now to limp, example, bacon and choice. Time to rethink and update.

Dear PETER C., Thank you for taking the time to tell us about your experience at the ibis Hamburg Alsterring. I am sorry that your experience did not meet your expectations. The breakfastprice in our house is only 12€. And we have a big offer of everythink! The Covid forms are 2 years ago in every european countrys a diffrent, and our side give a big informance. But we look that we can give more. PLS take always your own infos, if you are travelling, before you start your yourney. All 2 day could they different. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Antje Borgmann General Manager and my Team

Good locatiom

Les L. Families - 2/20/2022 Confirmed reviews ALL

The Ibis hotel is ideal for our stays to visit our son and his family who live a short distance from the hotel. The staff are very friendly and welcoming on arrival and throughout our stay.

good stay

Maggie Families - 2/15/2022 Confirmed reviews ALL

Very friendly

Prima

J. Business - 1/15/2022 Confirmed reviews ALL

Prima

Dear JUULTJE J., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antje Borgmann & Team

Andrés Families - 1/6/2022 Confirmed reviews ALL

Alles war super

Good Stay

Anonymous Business - 11/21/2021 Confirmed reviews ALL

Everything fine. On my last day I went for breakfast on a peak time, so instead of waiting I went back to the room to finish packing and came back 1 hour later for having breakfast calmly.

Enjoyable Stay

Stephen R. Couples - 11/16/2021 Confirmed reviews ALL

Well located, just a short train or tube journey into the city. The christmas market just a short walk away from the hotel was a highlight. Hotel was clean and staff were friendly. Thank you.

good stay, close to the company

Juultje Business - 11/11/2021 Confirmed reviews ALL

good stay, close to the company

It’s nice and close to metro and trains , and I could walk around easily

Osama Y. Solo - 11/9/2021 Confirmed reviews ALL

Hotel is nice and clean , close to everything I needed , Meteo and train as well

Dear OSAMA Y., We very much appreciate your comments regarding your stay at the ibis Hamburg Alsterring. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. and once again, a contemplative Advent season! Sincerely, Antje Borgmann & Team

Excellent Forever!

Anil C Business - 10/27/2019 TripAdvisor review

Best centrally located Hotel with Great tailor made Hospitality with a good team work! i am visiting this hotel from last three years & it's always pleasure for being the guest. Wish them to keep the spirit alive!

very good location in a non turistic area

daniela s Families - 9/12/2019 TripAdvisor review

excellent staff, very good breakfast, standard Ibis room, small bathroom with large shower cabin and very good water pressure, quick check in-and-out, covered outside place for smoking, with table and chairs, quick access to airport and City center by S1 and U1, short walk to S bahn station

Short break in Hamburg

Richard S Friends getaway - 9/4/2019 TripAdvisor review

Hotel was convenient as only a short walk from the local station. Staff very pleasant and rooms were pleasant - air conditioning was most welcome. Could sit and relax downstairs in the evening. Only negatives were breakfast area was a little small and choice at breakfast was limited.

Weekend in Hamburg

teufelchen333 Couples - 6/19/2019 TripAdvisor review

Nice hotel, clean and in a great position (U- and S-Bahn less than 5 minutes walk and in the city center then in 15 minutes). It is easy to find parking space nearby. The staff is very friendly and professional, the room clean and comfortable (a bit small, but enough for few days). Breakfast is good. Highly recommended.

near the S Bahn

davidcookson2016 Solo travel - 3/11/2019 TripAdvisor review

The hotel was ideally situated a short walk from the S-Bahn station as I was travelling by train to Hamburg and the hotel sent me details via e-mail how to reach the hotel It took about 8 to 10 minutes I did not have time for breakfast as I travellng onwards to Westerland

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