Novotel Hamburg City Alster 4 stars

Customer review rating (ALL Rating) 4.6/5 3,265 reviews

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Luebecker Strasse 3, 22087 HAMBURG, Germany

Description

Hotel extras

  • A direct U-Bahn connection takes you to the old town in just nine minutes

  • NEWLY renovated spacious rooms with air conditioning and cable TV

  • Two children can stay in their parents' room free of charge

  • Novo2 welcomes you - the innovative combination of lounge bar & eatery

  • Fitness studio, sauna and steam bath, Early Bird breakfast from 4.30 a.m.

Our accommodation(s)

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Hotel location

Novotel Hamburg City Alster

Luebecker Strasse 3
22087 HAMBURG
Germany

GPS:53.558731, 10.024762

Telephone
Fax +49 40 39190190

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2 RESTAURANT

The stylish decor and the light colors of the Novo2 restaurant make it the perfect place to while away the hours. Delicious seasonal dishes and light snacks are served from 6.30am to 9.30pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,265 reviews

TripAdvisor Rating  4.1/5  1,453 reviews

Customer review rating 5.0/5

Maryam K. Families - Confirmed reviews ALL

Very clean, highstandards (smartTV, products from Ritual), komfortable for kids (play area, playstation), nice lobby.

Dear Maryam K., Thank you for your positive feedback regarding our location, cleanliness, and family-friendly amenities. We are delighted to hear that you enjoyed your stay and found our facilities to your satisfaction. We look forward to welcoming you back in the future. best regards Nadine Hoffmann Talent & Culture Manager

Customer review rating 5.0/5

Christina R. Families - Confirmed reviews ALL

Alles bestens, Personal sehr freundlich und hilfsbereit

Liebe Christina R., herzlichen Dank für Ihre tolle Rückmeldung! Es freut uns sehr, dass Sie mit der Lage unseres Hauses und dem Service unseres Teams rundum zufrieden waren. Ihr Lob zur Freundlichkeit und Hilfsbereitschaft geben wir mit Freude weiter – das motiviert uns sehr. Wir hoffen, Sie bald wieder bei uns im Novotel Hamburg City Alster begrüßen zu dürfen! Ihr Novotel Hamburg City Alster Team

Customer review rating 5.0/5

Tanja F. Families - Confirmed reviews ALL

Sehr nette Mitarbeiter; sehr leckeres Frühstück; hochwertiges Shampoo, Duschgel und Handseife; sehr saubere Zimmer; U-Bahn direkt vor der Tür

Sehr geehrte Frau F., vielen herzlichen Dank für Ihre tolle Rückmeldung! Wir freuen uns sehr, dass Sie sich bei uns rundum wohlgefühlt haben – besonders unser Team, das Frühstück und die Sauberkeit unseres Hauses hervorzuheben, bedeutet uns viel. Auch über Ihr Lob zu den hochwertigen Pflegeprodukten freuen wir uns sehr – wir sind stolz darauf, unseren Gästen mit Rituals eine besondere Qualität und ein kleines Extra an Wohlgefühl zu bieten. Bis hoffentlich ganz bald wieder bei uns im Novotel Hamburg City Alster – Ihr Novotel Hamburg City Alster Team

Customer review rating 4.5/5

Ingo P. Couples - Confirmed reviews ALL

Sehr freundliche Mitarbeiter an der Rezeption und im Service. Sehr gutes Frühstück.

Sehr geehrter Herr P., herzlichen Dank für Ihre positive Rückmeldung. Es freut uns sehr, dass Ihnen unser Hotel, die Anbindung an den ÖPNV sowie unser Frühstück und das Service-Team gefallen haben. Mit herzlichen Grüßen Nadine Hoffmann Talent & Culture Manager

Customer review rating 3.5/5

Marjolein K. Families - Confirmed reviews ALL

Mooie kamer, maar erg warm. Slaapbank en vloerbedekking vlekkerig. Verder wel netjes voor 4 personen klaar gemaakt.

Dear Marjolein K., Thank you for your feedback regarding your stay. We are glad to hear you enjoyed your room setup. However, we apologize for the temperature and cleanliness issues you encountered. Your comments are important to us as we strive to improve our services. best regards Nadine Hoffmann Talent & Culture Manager

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Other web-users rate our hotel

  • 1,476 reviews 9.1/10 Location
  • 1,843 reviews 8/10 Room
  • 1,706 reviews 9.1/10 Service
  • 21 reviews 7.4/10 WiFi
  • 1,486 reviews 8.9/10 Breakfast
  • 909 reviews 8.8/10 Cleanliness
  • 190 reviews 5.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.