Novotel Hamburg City Alster 4 stars

Customer review rating (ALL Rating) 4.6/5 3,198 reviews

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Novotel Hamburg City Alster - Image 1
Novotel Hamburg City Alster - Image 2
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Novotel Hamburg City Alster - Image 4
Luebecker Strasse 3, 22087 HAMBURG, Germany

Description

Hotel extras

  • 9-minute direct subway connection to the old town

  • NEWLY renovated, spacious, comfortable rooms with air conditioning and cable TV

  • Two children can stay in their parents' room free of charge

  • Welcome to Novo2 - an innovative combination of bar lounge & eatery

  • Fitness studio with sauna and steam bath, Early Bird breakfast from 4:30 a.m.

Our accommodation(s)

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Hotel location

Novotel Hamburg City Alster

Luebecker Strasse 3
22087 HAMBURG
Germany

GPS:53.558731, 10.024762

Telephone
Fax +49 40 39190190

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO²

Modern furnishings and bright colors make the NOVO² restaurant a perfect place to spend hours of enjoyment. From 6:30 a.m. to 10:00 p.m., we serve delicious fresh dishes as well as light snacks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,198 reviews

TripAdvisor Rating  4.1/5  1,461 reviews

Customer review rating 4.0/5

Rune T. Families - Confirmed reviews ALL

We had a good stay, nice staff, and central placement. Parking is expensive, we used APCOA located near, 30€, hotel was 70€

Dear Rune T., Thank you for your kind feedback regarding your stay with us. We appreciate your compliments on our staff and central location. In relation to the parking fees, Hamburg is indeed a beautiful city but also known for its high parking costs. Our rates are competitive for the area. best regards Nadine Hoffmann T&C Managerin

Customer review rating 5.0/5

Markus W. Business - Confirmed reviews ALL

As a frequent customer, its a nice touch to get a greeting by name. In general very friendly hotelstaff. Novotel(especially the Hamburg Alster one) sticks out of the Accor brand.

Dear Markus W., Thank you for your kind words and for being a loyal guest. We are delighted to hear that you feel welcomed and appreciated by our staff. Your positive feedback motivates us to continue providing exceptional service at Novotel Hamburg City Alster. best regards Nadine Hoffmann T&C Managerin

Customer review rating 4.0/5

Jeanne D. Families - Confirmed reviews ALL

fine

Dear Jeanne D., Thank you for your feedback. We appreciate your positive remarks and are pleased to hear that you had a fine experience during your stay with us. Your satisfaction is important to us, and we hope to welcome you back in the future. Best regards, Your Novotel Hamburg City Alster Team

Customer review rating 4.5/5

Hakan D. Families - Confirmed reviews ALL

The hotel is just near the subway station and connected to the city with 2 train lines. The staff was friendly and the facilities were comfortable.

Dear Hakan D., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated our convenient location and comfortable facilities, as well as the friendliness of our staff. Your satisfaction is our priority, and we hope to welcome you back soon. best regards Nadine Hoffmann T&C Managerin

Customer review rating 4.5/5

George M. Solo - Confirmed reviews ALL

The experience was typically great, which is why this hotel has become my venue of choice whenever I'm in Hamburg.

Dear George M., Thank you for your kind words regarding your experience at Novotel Hamburg City Alster. We are delighted to hear that you have chosen us as your preferred venue in Hamburg. Your continued patronage is greatly appreciated, and we look forward to welcoming you back soon. best regards Nadine Hoffmann T&C Managerin

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Other web-users rate our hotel

  • 1,460 reviews 9/10 Location
  • 1,825 reviews 7.7/10 Room
  • 1,655 reviews 9.1/10 Service
  • 18 reviews 7.5/10 WiFi
  • 1,440 reviews 8.8/10 Breakfast
  • 891 reviews 8.5/10 Cleanliness
  • 207 reviews 5.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.