ibis budget Marne la Vallée Val d'Europe 2 stars

Customer review rating (ALL Rating) 3.9/5 893 reviews

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6, rue de la Gare, 77144 MONTEVRAIN, France

Description

Hotel extras

  • GREEN KEY certification

  • Near RER A

  • TGV station 5 minutes away

  • Bar and restaurant

  • Private parking

Our accommodation(s)

Hotel location

ibis budget Marne la Vallée Val d'Europe

6, rue de la Gare
77144 MONTEVRAIN
France

GPS:48.854191, 2.769579

Telephone
Fax +33 1 60 36 20 09

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  893 reviews

TripAdvisor Rating  3.7/5  1,324 reviews

Customer review rating 3.5/5

Danielle F. Solo - Confirmed reviews ALL

I’ve stayed here a few times and this was a last minute booking. It’s cheap and cheerful, clean and comfy. No general issues and amazing location for train to DLP and Paris. Good shower power Only stayed one night but was in DLP until 2am so the wake up at 8.30 by the cleaner was a little rude! Seeing as I was checking out at 10am. The room was very cold even tho I turned the heating on full. And people walking past sounded like they were in the room But the price is very reasonable

Dear guest, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and appreciated the cleanliness and comfort of your room. However, we apologize for the disturbance caused by the early cleaning service, particularly after your late night at Disneyland. We strive to balance our housekeeping schedule with guest comfort and appreciate your understanding in this matter. Regarding the temperature in your room, we regret that you experienced discomfort; our team is always available to assist with any heating concerns during your stay. Your comments about noise have been duly noted as we continuously seek ways to enhance our guests' experience. Thank you again for your input. Best regards, ibis budget Marne-la-Vallée Val d'Europe

Customer review rating 0.5/5

Matilde C. Friends - Confirmed reviews ALL

Our experience at this hotel had everything to go wrong — and it somehow managed to exceed even the worst expectations. On the very first night, when we arrived tired at our room, we were met with one of the beds left unmade. We had to make it ourselves, which is completely unacceptable in any hotel. Shortly after, when we tried to brush our teeth, the sink flooded and soaked everything around it. And if we thought that was the worst part, we were mistaken: when we tried to take a shower, the shower also flooded the entire area, making it impossible to use. To complete this nightmare, we heard machine noises throughout the whole night, preventing us from getting any rest. The next day, after complaining, we were moved to another room — but the problems didn’t stop. When we arrived, we once again found the bed unmade, and we had to prepare it ourselves yet again. On top of that, the bathroom light didn’t work, and even though we were on a different floor, the constant nighttime noise not only continued but got even louder. We requested a hairdryer on both days of our stay and were never provided with one. In the middle of winter, with negative temperatures outside, it became absolutely impossible to take a single shower during our stay. We find everything that happened at this hotel completely unacceptable, especially considering the price we paid. This experience was, without any exaggeration, deplorable.

Thank you for taking the time to share your experience. We are sincerely sorry for the numerous issues you encountered during your stay. What you described is far from the level of comfort and service we aim to provide, and we fully understand your frustration. We deeply regret that these problems were not resolved immediately and that they negatively impacted your entire stay. Please rest assured that your feedback has been urgently communicated to our team. This is not the experience we want for our guests, and we sincerely apologize for the inconvenience caused. We hope you will allow us the opportunity to restore your confidence in our services during a future stay, under much better conditions.

Customer review rating 3.5/5

Amy R. Families - Confirmed reviews ALL

Excellent location to train station / DLP. Rooms very basic which is a given with the price. Did not like toilet / shower configuration. Booked room with double & bunk - bunk was not made up.

Dear guest, Thank you for your feedback regarding your recent stay. We are pleased that you appreciated our location. However, we regret that the bunk bed was not prepared and that the bathroom configuration did not meet your expectations. Your comments will be noted for future improvements. Goodbye and best regards, ibis budget Marne-la-Vallée Val d'Europe

Customer review rating 4.0/5

Ulvi O. B. Families - Confirmed reviews ALL

There was a hole on the door of bathroom where you can see inside.

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry to hear about the issue you encountered with the bathroom door. This is clearly not the standard we aim to uphold, and we fully understand how uncomfortable this must have been. Please rest assured that we have already informed our maintenance team, and the problem will be fixed immediately to prevent it from happening again. We truly appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a flawless stay. Kind regards, The Ibis team.

Customer review rating 5.0/5

Andre B. Couples - Confirmed reviews ALL

More than a great bed, was the staff, the receptionist that was on out check in and on our check out Gave us the best recomendation for dinner, Gave us the best recomendation for get cheap tickets for RER and metro, and made out Stay being wonderfull. Defenitly we Will be back and This hotel Will be out first choise ❤️

Dear guest, Thank you for your kind words regarding your recent stay at ibis budget Marne-la-Vallée Val d'Europe. We are delighted to hear that our staff made a positive impact on your experience, from check-in to check-out, and that their recommendations contributed to your enjoyment. It is always our goal to provide exceptional service and helpful advice to enhance our guests' visits. We look forward to welcoming you back in the future and appreciate your loyalty. Best regards, ibis budget Marne-la-Vallée Val d'Europe

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Other web-users rate our hotel

  • 940 reviews 9.5/10 Location
  • 973 reviews 4.8/10 Room
  • 625 reviews 7.4/10 Service
  • 7 reviews 6/10 WiFi
  • 609 reviews 3.7/10 Comfort
  • 380 reviews 6.4/10 Cleanliness
  • 314 reviews 7.3/10 Breakfast
  • 124 reviews 2.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.