ibis Wien Mariahilf 3 stars

Customer review rating (ALL Rating) 4.3/5 1,268 reviews

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Description

Hotel extras

  • BIG BUS-Haltestelle direkt vor dem Hotel genießen Sie eine audio-geführte Stadtrundfahrt.

  • Enjoy a central location next to Mariahilferstrasse and Westbahnhof.

  • Breathtaking views of Vienna from the tallest building in the area

  • Restaurant & Bar with Viennese specialties and international delicacies

  • We have a large parking garage.

Our accommodation(s)

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Hotel location

ibis Wien Mariahilf

Mariahilfer Gürtel 22-24
1060 VIENNA
Austria

GPS:48.193335, 16.339331

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Günter Restaurant, Bar & More

Good times are guaranteed at Günter's, as the atmosphere never gets boring and every visit seems timeless. "Just one drink" suddenly turns into three, and one dinner can quickly turn into a legendary night. Karaoke and other fun activities await you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,268 reviews

Customer review rating 5.0/5

Melanie P. Families - Confirmed reviews ALL

Super

Customer review rating 3.0/5

Solomiia K. Friends - Confirmed reviews ALL

Breakfast is very poor. Housekeeping do not respect the boundaries and barge into the room. The staff on reception are helpful but not very enthusiastic. The room is nice and clean. Nice view. Good location. Overall ok experience.

Dear guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and the cleanliness of your room. However, we apologize for the disturbance caused by housekeeping and your breakfast experience. Your insights are valued as we strive to enhance our services. We would be happy to welcome you again. Best regards from Vienna Your Team ibis Wien Mariahilf

Customer review rating 3.5/5

Cristina E. B. Couples - Confirmed reviews ALL

The hotel is located close to Mariahilferstrasse, metro station, Westbahnhof, breakfast very generous and offers many options. The reception staff very helpful with various questions/requests. The room was quite cold because the wind outside came into the room, the windows did not close perfectly. The noise produced by the wind was very loud and you could not sleep well. The hotel needs renovation, everything seems quite old and some things need to be changed. There are 3 elevators, but sometimes they do not work and you have to go up/down the stairs. I stayed for 3 nights and the room was not cleaned at all during these days. In conclusion, the price of 200 eur/night/double room is way too high!

Dear guest, thank you for taking the time to share your experience at ibis Wien Mariahilf. We appreciate your positive remarks regarding our location, breakfast offerings, and the helpfulness of our reception staff. I regret to hear that the temperature in your room was uncomfortable due to the sound and draft from the windows. We strive to maintain our facilities, and your feedback regarding the need for renovations has been duly noted. Regarding the elevator issues, we are continuously working to ensure all amenities function properly for our guests' convenience. We are sorry regarding the lack of cleaning during your stay. As far as room service is concerned, our hotel participates in the Good for Kids program, which supports the Mécénat Chirurgie Cardiaque association. In this context, cleaning is offered on request, in order to reduce water and energy consumption, and each room not cleaned contributes to a donation for the association. This information is indicated at the reception at check-in and displayed in the room (on the bed), in the bathroom and in the lifts. Despite this, we are sorry if it was not clear or if it caused you discomfort: our team is available 24 hours a day and we are happy to clean, change towels as well as restock products as soon as a customer wants it. We value your comments and will use them to enhance our guest experience in the future. Thank you once again for your feedback. Best regards from Vienna Your Team ibis Wien Mariahilf

Customer review rating 5.0/5

Adem K. Families - Confirmed reviews ALL

Nice location! Close to tram and subway stations. Very kind staff. Especially David

Dear guest, thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and our staff helpful. Your positive feedback motivates us to continue providing excellent service. Best regards from Vienna Your Team ibis Wien Mariahilf

Customer review rating 3.5/5

Iulia V. Families - Confirmed reviews ALL

The cleanless wasn’t satisfactory. Very good and rich breakfast. Perfect location.

Dear guest, Thank you for your feedback. We appreciate your comments regarding our location and breakfast offerings. However, we regret to learn that cleanliness did not meet your expectations. Your insights are valuable as we strive to enhance our guests' experiences. Best regards from Vienna Your Team ibis Wien Mariahilf

Other web-users rate our hotel

  • 1,734 reviews 9.3/10 Location
  • 2,010 reviews 5.6/10 Room
  • 1,457 reviews 8.7/10 Service
  • 25 reviews 7.6/10 WiFi
  • 1,155 reviews 7.8/10 Breakfast
  • 1,014 reviews 3.8/10 Comfort
  • 781 reviews 6.7/10 Cleanliness
  • 114 reviews 8.9/10 Bar

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