ibis Wien Mariahilf 3 stars

Customer review rating (ALL Rating) 4.4/5 347 reviews

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Description

Hotel extras

  • BIG BUS stop right in front of the hotel - enjoy audio-guided city tour

  • Fantastic view of the city of Vienna from the tallest building in the area

  • Restaurant and bar with Viennese specialties and international dishes

  • Free WIFI access throughout the hotel as well as a web corner with printing facilities

Our accommodation(s)

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Hotel location

ibis Wien Mariahilf

Mariahilfer Gürtel 22-24
1060 VIENNA
Austria

GPS:48.193335, 16.339331

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

The right choice to feel great .A convivial buffet featuring traditional cuisine. Simply a pleasure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  347 reviews

TripAdvisor Rating  4.0/5  2,695 reviews

Certificate of excellence 2024

Good location and great breakfast

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

The rooms are shabby and need a face-lift. Pillows too soft and our "mattress/futon" kept moving about as not secured to bed. Carpet is dirty and unpleasant to walk on, maybe provide slippers? On the plus side, great location, easy to reach from airport and close to walking street. Breakfast fantastic especially the espresso coffee machine where guest could make their own coffee! Waffle machine was a great touch too. Lots of variety. Staff were friendly all around from reception to breakfast to Housekeeping.

Dear ibis Guest! Thank you for taking the time to share your feedback. We are glad that the advantages outweigh the disadvantages and will forward your comments to the department involved. Your acknowledgement of the location, the breakfast and our staff is very much appreciated. It is our hope to welcome you back to our hotel very soon! Sincerely, Thomas Kögl Direktor ibis Wien Mariahilf

Customer review rating 2.0/5

Maja Couples - Confirmed reviews ALL

Parking ticket was not working twice so we had to call someone from reception even though we payed in advance. We had problems getting in and out of garage. Part of your staff speaks only german or refuse to speak english which is unacceptable for hotel in a turistic city. Desk in our room (803) was full of dust, that obviously wasn't cleaned for months.

Dear ibis Guest! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Thomas Kögl General Manager ibis Wien Mariahilf

excellent location, very good stay, delicious food

Customer review rating 4.5/5

Anela I. Business - Confirmed reviews ALL

great experience

Dear Anela I.! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and made good memories. Your acknowledgement of the location and the food is greatly appreciated. We hope to see you again very soon. Sincerely, Thomas Kögl General Manager ibis Wien Mariahilf

Excellent

TripAdvisor rating 5.0/5

Graham0406 TripAdvisor review

Highly recommended this hotel. We were there for 3 nights pre Euros. Staff are very friendly. Food us really good. Tram stop outside. Airport bus a few hundred meters down the road. Main shopping street also a few hundred meters down the road taking you into the main city. Loved the hotel. Special mention to the barmaid/ waitress. Wish I had got her name. So pleasant/ attentive and poured fantastic Brandies. Highly recommend.

Dear Graham0406! We very much appreciate your comments regarding your stay at the ibis Wien Mariahilf. Your acknowlegement of our team, the food and the location is greatly valued. I will share your feedback with our team who will be encouraged by your excellent experience. Thank you again for the great review and your recommendation. We hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Kögl General Manager ibis Wien Mariahilf

Well located

Customer review rating 4.0/5

В. Business - Confirmed reviews ALL

The staff was polite. The hotel was clean and the room met my expectations.

Dear ibis Guest! Thank you for the great review of our hotel! We are glad that you enjoyed your stay appreciating our staff, the location and the cleanliness. We are pleased that we could meet your expectations and hope to see you again very soon. Sincerely, Thomas Kögl General Manager ibis Wien Mariahilf

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Other web-users rate our hotel

  • 1,361 reviews 9.4/10 Location
  • 1,424 reviews 5.5/10 Room
  • 1,142 reviews 9/10 Service
  • 27 reviews 7.1/10 WiFi
  • 1,125 reviews 8.5/10 Breakfast
  • 712 reviews 3.6/10 Comfort
  • 507 reviews 7.3/10 Cleanliness
  • 318 reviews 7.6/10 Food

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