ibis Wien Mariahilf 3 stars

Name: Günstiges Hotel Wien Mariahilf - ibis - Accor - ALL
Address: Mariahilfer Gürtel 22-24, VIENNA, 1060, Austria
Telephone: +43159998
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 140 reviews

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Mariahilfer Gürtel 22-24, 1060 VIENNA, Austria

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ibis Wien Mariahilf

Vibrant economy hotel, open to everyone

International flair and Viennese charm: the ibis Wien Mariahilf hotel is an excellent base for sightseeing (Big Bus and Blue Line tours), shopping, business and musicals. In a central location next to Westbahnhof train station and with many U-Bahn and tra m routes nearby, you can quickly reach all the key destinations of this city on the Danube. 6 conference rooms, including 3 on the 13th floor with magnificent views, offer the perfect setting for events. Relax in our 341 modern, air-conditioned rooms.

Cultural experience - Vienna's diversity, museum, theatre, Concert, musical. Ibis Wien Mariahilf, inexpensive, e-bike car park - Big Bus sightseeing - Breakfast - Waffle - Honey - Hotel Bar - Restaurant COVID-19 - safety - measures - safe stay - social distancing - disinfection. The safety of our guests is our top priority, whether meeting or room - all hygiene measures have been taken by us.

Only 5 min. walk to the Mariahilferstrasse - main shopping street in Vienna. 330 yards to the Raimundtheater.

We have intensified hygiene and prevention measures to ensure your safety. The ALLSAFE label stands for our enhanced cleanliness protocols and ensures that these standards are adhered to in our hotel.

Thomas Kögl, Hotel Manager

ALLSAFE approved hotel

Hotel extras

Charter of Commitments Covid-19
BIG BUS stop right in front of the hotel - enjoy audio-guided city tour
Fantastic view of the city of Vienna from the tallest building in the area
Restaurant and bar with Viennese specialties and international dishes
Free WIFI access throughout the hotel as well as a web corner with printing facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Room

Standard Room with 1 double bed

2 persons
17 m² / 182 sq ft

Bedding 1 x Double bed(s)
Views: City View

Room

Standard Room with 2 single beds

2 persons
17 m² / 182 sq ft

Bedding 1 x Twin bed(s)
Views: City View

Room

Room with 1 double bed and panoramic view

2 persons
17 m² / 182 sq ft

Bedding 1 x Double bed(s)
Views: Panorama view

Room

Standard Room with 1 double bed and 1 single bed

3 persons
21 m² / 226 sq ft

Bedding 1 x Double bed(s) and 1 x Single bed(s)
Views: City View

Room

My room by Franz Josef Rauch

2 persons

Bedding 1 x Double bed(s)

Room

Room with 2 single beds, new sleeping comfort concept

Non contractual photo

2 persons
17 m² / 182 sq ft

Bedding 1 x Twin bed(s) and 1 x Twin bed(s) and 1 x Twin bed(s) and 1 x Twin bed(s)
Accessible room

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Hotel location

ibis Wien Mariahilf

Mariahilfer Gürtel 22-24
1060 VIENNA
Austria

GPS:48.193335, 16.339331

+43 1 59998

+43 1 5979090

Railway station
Bus stop
Highway exit

WESTBAHNHOF

Railway station

Access: 200 m / 0.13 mi 5 min walk

GUMPENDORFERSTR. 57A

Bus stop

Access: 200 m / 0.13 mi 5 min walk

WESTBAHNHOF U3+U6

Railway station

Access: 200 m / 0.13 mi 5 min walk

GUMPENDORFER STRASSE U6

Railway station

Access: 200 m / 0.13 mi 5 min walk

SÜDBAHNHOF

Railway station

Access: 4 km / 2.5 mi 13 min drive

WESTAUTOBAHN

Highway exit

Access: 6 km / 3.75 mi 20 min drive

OSTAUTOBAHN

Highway exit

Access: 6 km / 3.75 mi 20 min drive

SÜDAUTOBAHN

Highway exit

Access: 7 km / 4.38 mi 25 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

IBIS KITCHEN

The right choice to feel great .A convivial buffet featuring traditional cuisine. Simply a pleasure.

Our guest reviews

I Liked the View from My Room

CITravelfan 9/10/2023 TripAdvisor review

The two things I liked about this hotel were: (1) I had a nice view from my room (2) the breakfast and dinner were good (It came with the Costsaver tour). Other than that, this was a typical Ibis room - very small with tired, worn carpets and raised shower stalls. Would I stay here again? Normally not, only if forced to, as in this being part of a tour.

Dear ibis guest, thank you for taking the time to rate our hotel. What a pleasure that you enjoyed the view from the room and having breakfast and dinner with us. We are sorry that ibis is not your preferred place to stay. With the upcoming renovation the rooms will be renewed and the carpets will disappear. Thank you for your visit (though forced) and your feedback. Wishing you all the best we send you kind regards from Vienna, Thomas Kögl General Manager ibis Wien Mariahilf

Complete disappointment

940anissaa 9/9/2023 TripAdvisor review

We actually booked a superior room, yet we were given a standard one. When we asked to move to a room conform to our booking we were given a worst one!! Receptionists are not honest as they promise to improve the situation and then leave everything as it is. Very poor room service. The towels weren’t changed nor the bathroom cleaned.!!

Dear ibis guest, thank you for taking the time to share your experience with us. We are very sorry and concerned that your stay did not meet your approval and that we failed to meet your expectations. Your comment will be passed on to the departments involved. Unfortunately we lack information regarding your booking but we will find out. Please accept our sincere apologies. Rest assured that the we will take the necessary steps to improve our service. Usually we do a better job. Thank you again for your feedback. Wishing you all the best we send you kind regards from Vienna, Thomas Kögl General Manager ibis Wien Mariahilf

Back at ibis Wien Mariahilf

ANGELO V 8/29/2023 TripAdvisor review

I was back in Vienna and at ibis Mariahilf. At my arrival I got a room on the hotel front (over Mariahilfer Gurtel): the street sees heavy traffic day and night, and the insulation from outside noise was almost non-existent, so it was hard to sleep. The following morning I complained at the reception desk, and they changed my room to one on the back: the rooms were exactly the same (comfortable bed, good air conditioning, good bathroom), but the room on the back was also very quiet and allowed a perfect sleep - so, thank you to the staff for changing my room! Breakfast was good with several choices available, and staff were very helpful.

Dear ibis guest, thank you for taking the time to share your experience with us. We are very sorry that you were bothered with the noise from the street during your first night. We cannot wait to start with renovation and exchange the windows. All the more we appreciate your acknowledgement of the comfortable bed, the good air conditioning, the varied breakfast and our helpful staff. Thank you for your visit and your overall good rating. Looking forward to welcoming you back we send you kind regards from Vienna, Thomas Kögl General Manager ibis Wien Mariahilf

Fantastic transport links

galavantingastronaut 7/20/2023 TripAdvisor review

Staff are very friendly and the reception area is welcoming but the rooms are very sparse and stark. Quite tired looking. The beds are so hard. The room was clean although housekeeping could've been more thorough - we frequently had glasses brought up to the room with us from breakfast or the bar, and they were never lifted during our stay. Location was a little out of the way but had excellent transport links so it was easy to get around. Breakfast had plenty of variety - continental breakfast, and the bar prices were reasonable.

Dear ibis guest, thank you for taking the time to share your experience with us. We are sorry that we could not meet all your expectations in terms of the bed or the furnishing of the room. In the near future we will start with renovation but the equipment will remain basic "ibis" style. Your comment regarding the dirty glasses in the room will be forwarded to the department involved. Your acknowledgement of the excellent transport links, the ample and varied breakfast and the cleanliness is very much valued. Our staff is beaming with delgiht reading your praise. Thank you again for the feedback which we highly appreciate. Looking forward to welcoming you back we send you kind regards from Vienna, Thomas Kögl General Manager ibis Wien Mariahilf

Not the best experience ever....

LeTeuton 7/19/2023 TripAdvisor review

Rude receptionist, rude barkeeper, spoilt the stay in this otherwise ok hotel. Was asked to sign a document, I said I need to get my glasses, receptionist said "come on just sign, you don't need your glasses !". As a frequent guest with Accor hotels, they offer a free welcome drink. I ordered a pint of beer. Barman said, "for freebies you only get small beers !" How small minded is that.... ? They should take a lesson from Ibis Vienna City, just round the corner, with very welcoming staff !

Dear ibis guest, thank you for taking the time to share your experience. We are very sorry that you felt treated in a rude way. Please accept our sincere apologies. We want our guests to enjoy their stay and to make good memories. Your feedback is therefore very important to us. Your comments will be discussed in the departments involved. We absolutely take a lesson as the size of the free drink is not specified on the voucher. Thank you again for your feedback. Hoping to get the chance to prove that we are as welcoming as our colleagues we send you best regards from Vienna, Thomas Kögl General Manager ibis Wien Mariahilf

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

1,092 reviews 9.5/10 Location
1,127 reviews 5.8/10 Room
887 reviews 8.9/10 Service
20 reviews 8.3/10 WiFi
911 reviews 8.5/10 Breakfast
584 reviews 4.3/10 Comfort
392 reviews 7.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.