JO&JOE Vienna

Customer review rating (ALL Rating) 4.4/5 496 reviews

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Description

Hotel extras

  • They create unforgettable memories and unbreakable bonds

  • The Rooftop-terrace is open to all!

  • The bar, the heart of a JO&JOE experience: concert venue, live DJ.

  • Sleeping place for all (shared and private rooms)

  • Central location.

Our accommodation(s)

Hotel location

JO&JOE Vienna

Europaplatz 1 6
1150 WIEN
Austria

GPS:48.195803485082145, 16.33787509223131

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  496 reviews

Customer review rating 0.5/5

Anonymous Friends - Confirmed reviews ALL

terrible service when dealing with a potential bed bug infestation, would not recommend

Hi Sharanya. We’re sorry to hear that this was the impression of your experience. We take any report of a potential pest issue extremely seriously and follow a strict, well-established protocol whenever a concern is raised. This protocol includes a thorough inspection by trained staff to determine whether there is an actual issue. In the rare event that an infestation is confirmed, we immediately carry out professional decontamination procedures, including treating guests’ belongings and relocating them to a new room when appropriate. In this particular case, no evidence supporting the claim was found during our investigation. We always strive to handle concerns responsibly while maintaining policies that also prevent misuse of such claims. For this reason, we rely on verified findings and professional assessments before taking action, ensuring fairness and transparency for both our guests and our property. We do appreciate the opportunity to clarify our procedures. Best regards Jonatha - JO&JOE Vienna Team

Customer review rating 3.0/5

Anna Solo - Confirmed reviews ALL

First of all, the location of the hostel is amazing, I can see why it is so popular. However, I have encountered some issues that can really affect comfort. In the bedroom and the bathroom there is no chair, little table to put clothes/stuff on. When i took a shower i had to put my clothes on the toilet lid. The mattress cover kept sliding, making sleeping less comfortable. The hairdryer barely functioned, it started smelling bad and smoke came out of it. Checkout is too early, all other places I have tried have a 11am standard checkout time.

Dear Anna. Thank you for your kind words about our location — we’re happy to hear you enjoyed it. We also appreciate you taking the time to share your feedback. Your comments regarding room amenities, bedding, and the hairdryer have been passed on to our team, as guest comfort is very important to us. We understand your point about checkout time and appreciate your perspective. Thank you again for your valuable feedback, which helps us continue to improve our guests’ experience. Best regards Jonatha - JO&JOE Vienna Team

Customer review rating 4.0/5

Rose Solo - Confirmed reviews ALL

It was quite a good place with beautiful views specially rooftop and great connectivity but a little problem with shared room as promised in pictures on website the bed have covers as well but it was not there and breakfast was too expensive and with so less options which can be rethink Overall a good stay :)

Hey Rose! Thank you very much for your kind review. Makes us really happy to know you had a good time with us and enjoyed the place. We wish you safe travels and hope to welcome you back sometime in the future :) Best regards Jonatha - JO&JOE Vienna

Customer review rating 5.0/5

Unang Solo - Confirmed reviews ALL

I had a comfortable and pleasant stay in Vienna.

Hey Unang. Thank you very much for your kind review. Makes us really happy to know you had a good time with us and enjoyed the place. We wish you safe travels and hope to welcome you back sometime in the future :) Best regards Jonatha - JO&JOE Vienna

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

Their system locked down and they required customers to put deposit of 20 euros because they wanted to give us their master key. It felt uncomfortable and unprofessional that customer side had to take care of the burden while the system lock down was their issue. They even told me if I didn't want to put the deposit, they wouldn't let me use the room I had reserved.

Dear Sachiyo, Thank you for sharing your experience. We’re truly sorry for the inconvenience caused by the temporary system issue. The deposit was requested solely as a security measure when providing a master key, and we understand how uncomfortable this situation may have felt. We apologize for the way this was communicated and for the frustration it caused. Your feedback is important to us, and we’ll work on improving both our procedures and communication in situations like this. Best wishes, Olivia and the JO&JOE

Other web-users rate our hotel

  • 1,449 reviews 9.3/10 Location
  • 1,728 reviews 6.9/10 Room
  • 1,155 reviews 8.5/10 Service
  • 25 reviews 7.9/10 WiFi
  • 790 reviews 7.2/10 Cleanliness
  • 765 reviews 8.4/10 Amenities
  • 222 reviews 7/10 Breakfast
  • 146 reviews 8.5/10 Bar

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