JO&JOE Vienna

Customer review rating (ALL Rating) 4.4/5 543 reviews

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Description

Hotel extras

  • They create unforgettable memories and unbreakable bonds

  • The Rooftop-terrace is open to all!

  • The bar, the heart of a JO&JOE experience: concert venue, live DJ.

  • Sleeping place for all (shared and private rooms)

  • Central location.

Our accommodation(s)

Hotel location

JO&JOE Vienna

Europaplatz 1 6
1150 WIEN
Austria

GPS:48.195803485082145, 16.33787509223131

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  543 reviews

Customer review rating 2.0/5

Pepe Solo - Confirmed reviews ALL

Firstly, my neighbor on the top bunk farted, burped, and did everything possible to make it impossible to sleep. Secondly, I topped up my Jo&Joe card, and it turned out that it had to be returned when leaving the hostel, which is an extremely strange policy considering that I would have liked to return, but now I have no desire to do so. Third, you can't pay for the storage lockers with the hostel card, which is strange and inconvenient. On the plus side, there was a karaoke party and a rooftop with a panoramic view of the city.

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Surprisingly nice for a hostel. The mattress was quite hard and the building sounds (AC + something else) were quite loud.

Hey Zdenek Thank you very much for leaving us a review. Makes us really happy to know you had a good time and enjoyed the place. We hope to welcome you back sometime in the future! Best regards Jonatha - JO&JOE Vienna team

Customer review rating 5.0/5

Alexander Business - Confirmed reviews ALL

Thank you!

Hey Alexander Thank you very much for this amazing rate. Makes us really happy to know you had a good time and enjoyed the place. We hope to welcome you back sometime in the future! Best regards Jonatha - JO&JOE Vienna team

Customer review rating 5.0/5

Esteban Solo - Confirmed reviews ALL

One of the best hostels i have ever been too. staff members were very nice and helpful. the bedrooms and the shower were super nice and comfy. I do feel a bit of fomo with the bottom beds having their own curtin which let them to have more privacy and block lighting

Dear Esteban, We really appreciate this amazing review, it makes us very happy to know you had such a great time staying with us, specially enjoying our friendly staff and comfortable facilities! We hope to see you again soon! Best regards, Hugo and your JO& JOE Vienna Team

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Overall, my stay was acceptable. The room was clean, which I appreciated. One positive aspect worth mentioning was the friendliness and helpfulness of the lady at reception, who was consistently kind and welcoming. However, the colour scheme in the single rooms is quite oppressive: the dark green walls combined with the black ceiling create a very gloomy atmosphere and made the space feel rather suffocating. A major concern is that the toilet room does not contain a sink. This is, in my view, unacceptable from a hygiene perspective, particularly in the shared facilities, where guests are forced to touch door handles without being able to wash their hands first. My biggest drawback was the noise level. The ventilation system was extremely loud even when switched off, comparable to constant aircraft background noise. This significantly affected my sleep and was so disruptive that I had to purchase earplugs the following day in order to rest properly. Finally, I was disappointed by how food allergies were handled. The hostel had been informed in advance about my severe food allergies, yet at breakfast, I struggled to obtain any clear information about ingredients. Even staff were unable to provide ingredient lists, and I was told that no packaging was available to check the contents of the bread. This lack of information felt careless and concerning.

Dear Viola, Thank you for your detailed feedback. We are glad to hear our reception team made you feel welcome and that you found your room clean. However, we sincerely apologize for the issues you encountered. Regarding your food allergy concerns, this is taken very seriously, and we will be reviewing our breakfast protocols with our kitchen team immediately to ensure ingredient transparency is always available. We also appreciate your comments on the ventilation noise and the room's decor; we are constantly looking for ways to improve our guest comfort and will investigate the noise levels you described. Regarding the sink layout, we understand your concerns and will share this with our design team. We hope to have the chance to provide you with a much improved experience in the future. All the best, Ilaria

Other web-users rate our hotel

  • 1,437 reviews 9.3/10 Location
  • 1,728 reviews 6.8/10 Room
  • 1,159 reviews 8.5/10 Service
  • 26 reviews 7.9/10 WiFi
  • 773 reviews 7.6/10 Cleanliness
  • 753 reviews 8.3/10 Amenities
  • 230 reviews 6.9/10 Breakfast
  • 143 reviews 8.8/10 Bar

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