JO&JOE Vienna

Customer review rating (ALL Rating) 4.4/5 640 reviews

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Description

Hotel extras

  • They create unforgettable memories and unbreakable bonds

  • The Rooftop-terrace is open to all!

  • The bar, the heart of a JO&JOE experience: concert venue, live DJ.

  • Sleeping place for all (shared and private rooms)

  • Central location.

Our accommodation(s)

Hotel location

JO&JOE Vienna

Europaplatz 1 6
1150 WIEN
Austria

GPS:48.195803485082145, 16.33787509223131

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  640 reviews

Customer review rating 0.5/5

M Solo - Confirmed reviews ALL

Booked one day too early and then wanted to change. They had a lot of different excuses why it is not possible: mentioned it before check in. ( had to wait 45 min till someone was at the reception). Girls sad not possible. I paid double the price per night than the other people in my room. Every night/ day there was an event with insane loud music you could hear in the room. Before I used to have rooms with nice views and very silent that’s why I went back. I send a mail ti explain and I was asked to come to the reception . Just to tell me the same as they have said in the mail. They made an “offer” with 10% off the price and a free towel( this is a standard offer if you book directly with them). And I was told that it is. It possible to change because I checked in already. I was a customer who always chose for this hostel even though it got dirtier, louder and unfriendly over the years. Not coming back for sure.

Hi Marie, thanks for taking the time to share your feedback. We’re really sorry your stay didn’t meet the expectations you had from your previous visits with us. We understand how frustrating the booking situation and the noise from events must have been, especially since you were hoping for a more comfortable and quiet stay. We also apologize for the wait at reception and for the way the communication came across during your visit. That’s definitely not the experience we want our guests to have. We truly appreciate that you stayed with us multiple times over the years, which makes it even more disappointing to hear that this visit left you feeling this way. Your comments have been shared with the team so we can improve both the guest experience and communication moving forward. Wishing you all the best in your future travels. Kenya JO&JOE Vienna

Customer review rating 5.0/5

Tatiana S. Solo - Confirmed reviews ALL

Amazing place, nice views, clean spaces, comfortable beds

Dear Tatiana. Thank you very much for taking time to leave us such a nice feedback. Makes us really happy to know you enjoyed the place and had a good time staying with us. We hope to welcome you back sometime soon! Best regards Jonatha - JO&JOE Vienna Team

Customer review rating 0.5/5

Oliver B. Friends - Confirmed reviews ALL

This was one of the worst hostels I’ve been to, bad location, super expensive, my blind was missing on my bunk and I was across from the bright thermostat which couldn’t be dimmed. The hostel service was awful and cleaning come in at 10am on the dot to clean. Wakes u up without any knocking or warning.

Dear Oliver. Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. Your comments regarding the room setup, service, and housekeeping have been noted and shared with the team for review and improvement. We appreciate you taking the time to share your experience. Best regards Jonatha - JO&JOE Vienna Team

Customer review rating 1.0/5

Anonymous Solo - Confirmed reviews ALL

I was disappointed this time. I stayed at J&J before but this time I was placed in a room where the beds had no curtains and my head was directly next to the door. People in the room were having their lights on until 3 in the night and the first people started packing their stuff and making noise already again at 5am. The room door cannot be closed quietly because of the handle and the drawers below the beds can only be opened right next to the people sleeping in the lower bunks. The loud aircon had to be running the whole night, otherwise it would be too hot and humid in the room because the windows could not be opened. It seems like a person who has never stayed in a hostel has designed this room. It makes it even worse that I paid extra money to get a lower bunk bed.

Customer review rating 5.0/5

Lisa Solo - Confirmed reviews ALL

I’ve stayed here many times because it in convenient, safe , clean and I like the vibe. I did like it better when there were privacy shades on the lower bunks though.

Hey Lisa! Thank you very much for this lovely review. We hope we get to welcome you many more times!! Safe travels. Best regards Jonatha - JO&JOE Vienna Team

Other web-users rate our hotel

  • 1,403 reviews 9.3/10 Location
  • 1,700 reviews 7/10 Room
  • 1,161 reviews 8.6/10 Service
  • 24 reviews 8.1/10 WiFi
  • 763 reviews 7.9/10 Cleanliness
  • 748 reviews 8.3/10 Amenities
  • 229 reviews 7.2/10 Breakfast
  • 129 reviews 8.5/10 Bar

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