ibis budget Lyon Gerland 2 stars

Customer review rating (ALL Rating) 3.8/5 1,351 reviews

Hotel extras

  • Certified ALLSAFE Bureau Veritas for a safe stay

  • 24/7 reception desk

  • Near A6, A7 and A43 motorways

  • New air conditioning for the rooms.

  • 500 metres from Matmut Stadium

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

ibis budget Lyon Gerland

1 Boul. Jules Carteret, Avenue Tony Garnier
69007 LYON
France

GPS:45.726093, 4.840979

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,351 reviews

TripAdvisor Rating  3.0/5  890 reviews

Estancia agradable

Customer review rating 5.0/5

Marc Business - Confirmed reviews ALL

Excelente

Dear MARCIO D., We very much appreciate your comments regarding your stay at the ibis budget Lyon Gerland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction Ibis budget Lyon Gerland

Dissatisfied absolutely

Customer review rating 2.0/5

J. Couples - Confirmed reviews ALL

We’ve had a late checkout . At 12:00 midday the housekeeper brutally open the door shouting was checkout time. She even does not knock the door! It was a young blonde lady with glasses. When I told that we had late checkout she insisted to show her the invoice . I was in my underwear in my room…. She didn’t even wish to check it at the reception!!! I was working for 15 years as a room’s operation manager and as a head of different department in hotels, it’s unacceptable that way treating guests. At least before open a door there is a strict requirement for thé personal to knock a door…. We are your regular guests and we are asking for à correct treat from a hotel personal, even if it is a budget hotel. Thank you for your understanding.

Dear REVAZI J., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Gerland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, SAVOYE Olivier Directeur Ibis budget Lyon Gerland

We slept really well

Customer review rating 5.0/5

Christel Families - Confirmed reviews ALL

Our room was clean, the shower was always hot and we slept really well

Dear Christel J., We very much appreciate your comments regarding your stay at the ibis budget Lyon Gerland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SAVOYE Olivier Directeur Ibis budget Lyon Gerland

Difficult to find

Customer review rating 3.5/5

John Couples - Confirmed reviews ALL

Ideal to split a journey to South of France, but satnav didn't list it. Roads around were small and restricted. Staff welcoming and room clean and quiet. Breakfast was ok

Dear JOHN L., We very much appreciate your comments regarding your stay at the ibis budget Lyon Gerland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SAVOYE Olivier Directeur Ibis budget Lyon Gerland

Taking the budget literally

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Checkin was difficult. Room was fair Shower was a cabin that ppl put in their house during construction.

Dear TIMOTHEUS S., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Gerland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, SAVOYE Olivier Directeur Ibis budget Lyon Gerland

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Other web-users rate our hotel

  • 789 reviews 6.2/10 Location
  • 1,445 reviews 4.3/10 Room
  • 885 reviews 8.4/10 Service
  • 18 reviews 7.9/10 WiFi
  • 959 reviews 3/10 Comfort
  • 583 reviews 4.4/10 Cleanliness
  • 375 reviews 7.9/10 Breakfast
  • 171 reviews 2.6/10 Amenities

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