ibis Leeds Centre Marlborough Street 2 stars

Customer review rating (ALL Rating) 4.4/5 726 reviews

ibis Leeds Centre Marlborough Street - Image 1
ibis Leeds Centre Marlborough Street - Image 2
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Description

Hotel extras

  • Close proximity to popular Leeds Trinity shopping centre

  • Central location, with plenty of nearby transport links

  • Hotel amenities include free Wi-Fi

  • Fogg's Restaurant serves a choice of international cuisine

  • Nearby landmarks include Leeds Town Hall & Leeds City Museum

Our accommodation(s)

Book this hotel
Room 1

Functional and comfortable, perfect for working or relaxing, the ibis room has everything you need: 2 cosy beds, ensuite bathroom, hairdryer, tea/coffee facilities, a big desk, Internet and TV with all the best channels.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 12 m² / 129 sq ft
  • Bedding 2 x Twin bed(s)

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

  • Most of the accommodation:

    Corner Room

Max. number of persons
2
Area
From 12 m² / 129 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Towel rack
  • Universal shaving plug
  • Bathtub with grab bars and fixed seat

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 23'/58 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk

Hotel location

ibis Leeds Centre Marlborough Street

Marlborough Street 23
LS1 4PB LEEDS
United Kingdom

GPS:53.79861, -1.56052

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 168 rooms
  • 8 rooms for people with reduced mobility
  • 168 non-smoking rooms
  • 12 floors

Languages spoken at the hotel

  • Brazilian
  • German
  • English
  • Spanish
  • French
  • Polish
  • Portuguese
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage Additional charge

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

FOGGS

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Cooking style
International
Capacity
40
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  726 reviews

Customer review rating 1.0/5

Ginette G. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Jessica C. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Eleanor L. Business - Confirmed reviews ALL

Customer review rating 2.5/5

Amy S. Friends - Confirmed reviews ALL

Dear Amy S., Thank you for taking the time to share your feedback. We are pleased to hear that you found our staff and lobby lovely and welcoming. We are very sorry that the condition of the room left you disappointed. We apologise for the cleanliness issues you experienced, including the smell and the condition of the carpets and curtains. We also understand your concerns regarding the unusual bathroom layout and appreciate your comments about the overall value for money. Your feedback is important to us, and we will ensure these points are shared with the relevant team for consideration. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.0/5

Ankita S. Business - Confirmed reviews ALL

Dear Ankita S., Thank you for your lovely feedback and for rating your overall experience 80 out of 100. We are delighted to hear that you enjoyed the peaceful atmosphere and found your stay comfortable. It is wonderful to know that you appreciated the breakfast selection and found our team friendly, helpful and welcoming. We are also pleased that you recognised the care taken to keep our older property clean and well maintained. We truly appreciate your recommendation and would be delighted to welcome you back the next time you visit Leeds. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.0/5

Jessica C. Families - Confirmed reviews ALL

It's what you would expect from an ibis, standard and clean and a rapid and friendly check-in. The breakfast, however, did stand out; unlike most hotel buffets the food was well-cooked and fresh, one of the few places where the hotel bacon both looks and tastes appetising!

Customer review rating 3.5/5

Eleanor L. Business - Confirmed reviews ALL

Room was fine but too hot and the Aircon won't work if it's less than 16 degrees outside. I chose the hotel specifically because it advertised that it had air con and I knew the traffic noise would be too loud to have the window open. As a perimenopausal woman it's really important to be able to control the temperature of my environment so I can actually sleep. The receptionist kindly found me a fan, but it just circulated hot air around the room, so I slept very badly.

Customer review rating 2.5/5

Amy S. Friends - Confirmed reviews ALL

The staff and lobby of the hotel were lovely and welcoming but the room was grubby bathroom made no sense never stepped up into a bathroom before it was like a caravan bathroom. The beds were clean but the room had an off putting smell and the carpets and curtains didn’t look clean overall not worth the money.

Dear Amy S., Thank you for taking the time to share your feedback. We are pleased to hear that you found our staff and lobby lovely and welcoming. We are very sorry that the condition of the room left you disappointed. We apologise for the cleanliness issues you experienced, including the smell and the condition of the carpets and curtains. We also understand your concerns regarding the unusual bathroom layout and appreciate your comments about the overall value for money. Your feedback is important to us, and we will ensure these points are shared with the relevant team for consideration. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.0/5

Ankita S. Business - Confirmed reviews ALL

I had a very pleasant stay at ibis Leeds Centre. The hotel was quiet and peaceful, which made the stay really comfortable. The breakfast was good with a decent variety of options, and the staff were friendly, helpful, and welcoming. The building is an older property, but it is well maintained and clean. Overall, it was a comfortable stay with good service and a peaceful atmosphere. Would definitely consider staying here again when visiting Leeds.

Dear Ankita S., Thank you for your lovely feedback and for rating your overall experience 80 out of 100. We are delighted to hear that you enjoyed the peaceful atmosphere and found your stay comfortable. It is wonderful to know that you appreciated the breakfast selection and found our team friendly, helpful and welcoming. We are also pleased that you recognised the care taken to keep our older property clean and well maintained. We truly appreciate your recommendation and would be delighted to welcome you back the next time you visit Leeds. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 5.0/5

Sana N. Solo - Confirmed reviews ALL

Hygienic and very neat.

Dear Sana N., Thank you for your wonderful feedback and for rating your overall experience 100 out of 100. We are delighted that you described your stay as “Well managed” and found the hotel hygienic and very neat. Your kind words are greatly appreciated and are a lovely recognition of the care our team puts into maintaining a clean and welcoming environment. We look forward to welcoming you back again soon. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 3.5/5

Viveka C. Solo - Confirmed reviews ALL

Friendly staff, comfortable stay

Dear Viveka C., Thank you for your feedback and for rating your overall experience 70 out of 100. We are pleased to hear that you described your stay as a “Comfortable stay” and that you found our staff friendly. We truly appreciate your kind comments and hope to have the opportunity to welcome you back for an even more enjoyable stay next time. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.0/5

Siddharth S. Solo - Confirmed reviews ALL

pricing could be better, facilities can be better especially toiletries give a toothpaste, buffet was repetitive

Dear Siddharth S., Thank you for your feedback and for rating your overall experience 80 out of 100. We are pleased that you described your stay as a “good stay”. We appreciate your honest comments regarding pricing and the facilities, particularly your suggestion to provide toothpaste. We also note your feedback about the breakfast buffet becoming repetitive. These observations are valuable and will be shared with the relevant teams as we continue to improve the guest experience. We hope to have the pleasure of welcoming you back and making your next stay even more enjoyable. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.0/5

Louise S. Friends - Confirmed reviews ALL

Great breakfast, really comfy beds, lovely hotel but for us it was too far out from centre

Dear Louise S., Thank you for your lovely feedback and for rating your overall experience 80 out of 100. We are delighted that you enjoyed the “Great breakfast”, found the beds really comfortable, and thought the hotel was lovely. We are sorry that the location was further from the city centre than you had hoped. We appreciate that this can be an important factor when choosing a hotel, and we are pleased that you still had an enjoyable stay overall. We hope to have the pleasure of welcoming you back to Leeds in the future. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.5/5

Rod C. Solo - Confirmed reviews ALL

Very good but recommend soft pillows

Dear Rod C., Thank you for your feedback and for rating your overall experience 90 out of 100. We are delighted to hear that you found your stay “Very good”. We appreciate your suggestion regarding softer pillows and will certainly take your comments on board. We are pleased that you enjoyed your stay overall and hope to welcome you back again soon. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 2.0/5

Clare R. Families - Confirmed reviews ALL

Room was clean, but very tired. Plugs were in completely the wrong place, nowhere near beds, so could not charge phones overnight. No air conditioning meant that the room was incredibly hot, and we therefore did not get much sleep.

Dear Clare R., Thank you for taking the time to share your feedback and for rating your overall experience 40 out of 100. We are sorry to hear that your stay did not meet your expectations, despite finding the room clean. We understand how frustrating it must have been to find the room too warm and the power sockets inconveniently located, particularly when this affected your ability to charge your phones and get a good night's sleep. We also appreciate your comments about the room feeling tired. Your feedback is valuable, and we will share these points with the relevant team for consideration as we look at ways to improve the comfort of our rooms. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.0/5

Laura B. Business - Confirmed reviews ALL

Great location. Parking across the road. Great breakfast and clean, comfortable room

Dear Laura B., Thank you for taking the time to share your feedback and for rating your overall experience 80 out of 100. We are delighted to hear that you enjoyed our great location and found the nearby parking convenient. It is also wonderful to know that you enjoyed our breakfast and found your room clean and comfortable. We truly appreciate your kind comments and hope to have the pleasure of welcoming you back again soon. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.5/5

Christine C. Business - Confirmed reviews ALL

Never a good time for a traveller. Exhausted, smelly and ready for duvet and TV I finally found the IBIS (it’s not you, it’s me), directions are not my forte. Welcomed by lovely, thoughtful people, that made the comfy duvet and extra pillows even more special. Although the surroundings need a little love, I enjoyed both the cleanliness and simplicity of my stay. Will definitely stay again, may even find you first time next time round. 😀

Customer review rating 3.0/5

Carey B. Couples - Confirmed reviews ALL

We were visiting relatives in nearby Hanover Square so just needed a bed for a few nights. We received a lovely warm welcome when we arrived and I could check in online which was great as we were very delayed in our journey. Room was very basic and clean in general so expected for the price. Clean towels and toiletries - what we expected so that was all good, bed was ok and there were extra pillows which were welcome. Air cooling/heating didn't work sadly and as it's freshers week, we had a few early hours wake ups as we slept with the window open. Bathroom was ok, small but functional however the sink smelt appalling - and we put the plug in to stop the smell as every time you ran the tap or the shower, a very strong odour came up the pipes. However once the plug was in we had to use finger nails to prise it open as there was no way of releasing the plug. Tea/coffee we expected but the paper cups left for water were filthy, clearly been used already and hadn't been checked. I wasn't expecting more than basic but this was a pretty grim thing - if this hadn't been checked - what else? We told housekeeping when we left about the sink. Overall the hotel was welcoming and helpful, sending an email about parking before we arrived which we really appreciated so hopefully sharing this will ensure what is a perfectly standard budget hotel to just check the little things.

Dear Carey B., Thank you for taking the time to share such detailed feedback and for rating your overall experience 60 out of 100. We are pleased to hear that you found our location useful, received a warm welcome from our team, and appreciated the convenience of online check-in, particularly after your delayed journey. We are also glad that you found the room generally clean, with fresh towels, toiletries, and extra pillows, and that our pre-arrival parking information was helpful. We are very sorry, however, for the issues you experienced during your stay. In particular, we apologise for the unpleasant smell from the bathroom sink, the difficulty with the plug, the air conditioning/heating not working, and the unclean paper cups. These are not the standards we aim to provide, and we fully understand your concerns regarding the cleanliness of the cups. We appreciate you reporting the sink issue to our housekeeping team and for highlighting these other matters in such detail. Your comments have been noted and will be shared with our housekeeping and maintenance teams so that the relevant areas can be checked and addressed. We are grateful for your balanced feedback and hope to have the opportunity to welcome you back and provide a more comfortable and consistent experience. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.0/5

Anne T. Couples - Confirmed reviews ALL

Same as above

Dear Anne T., Thank you for taking the time to share your feedback and for rating your overall experience 80 out of 100. We are pleased to hear that you found our staff pleasant and welcoming. We are sorry, however, that you found the bed uncomfortable, as we understand how important a good night's sleep is to the overall guest experience. We appreciate you bringing this to our attention and will take your comments into consideration as we continue to improve our guest experience. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 3.5/5

Michael W. Families - Confirmed reviews ALL

I am satisfy with my stay. Staff were profofessional. we had peaceful rest.

Dear Michael W., Thank you for taking the time to share your feedback and for rating your overall experience 70 out of 100. We are pleased to hear that you had a comfortable stay with your family and enjoyed a peaceful rest. It is also lovely to know that you found our staff professional and that you were satisfied with your stay overall. We truly appreciate your kind comments and hope to have the pleasure of welcoming you and your family back again in the future. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.5/5

Charlotte S. Solo - Confirmed reviews ALL

Clean , rooms, helpful staff, great breakfast, parking across the road

Dear Charlotte S., Thank you for your lovely feedback and for rating your overall experience 90 out of 100. We are delighted to hear that you found your room clean and appreciated our helpful staff and great breakfast. We are also pleased that the convenient parking across the road added to your experience. Your kind comments are greatly appreciated, and we hope to have the pleasure of welcoming you back again soon. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 4.5/5

Lee S. Families - Confirmed reviews ALL

The rooms were clean with all amenities needed for a short stay. The staff were friendly and the food of a high standard.

Dear Lee S., Thank you for taking the time to share your lovely feedback and for rating your overall experience 90 out of 100. We are delighted to hear that you found your room clean and comfortable and that it had all the amenities you needed for your short stay. It is also wonderful to know that you found our staff friendly and enjoyed the high standard of our food. Your kind comments are greatly appreciated, and we hope to have the pleasure of welcoming you back again in the future. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 5.0/5

Grace R. Solo - Confirmed reviews ALL

Convenient location. Comfortable room. Great food & lovely staff.

Dear Grace R., Thank you for your wonderful feedback and for giving us a perfect score of 100 out of 100. We are delighted to hear that you enjoyed our convenient location, comfortable rooms, and great food. It is especially lovely to know that our team made a positive impression during your stay. Your kind words mean a great deal to us, and we hope to have the pleasure of welcoming you back again soon. Kind regards, Carla Amorim - Assistant General Manager.

Customer review rating 3.5/5

Peter B. Business - Confirmed reviews ALL

Ok

Dear Peter B., Thank you for taking the time to share your feedback and for rating your overall experience 70 out of 100. We appreciate your comments and are pleased to know that your stay was satisfactory overall. We hope to have the opportunity to welcome you back again and provide you with an even more enjoyable experience. Kind regards, Carla Amorim - Assistant General Manager.

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