Mercure Jaragua do Sul Hotel 4 stars

Customer review rating 4.3/5 5,153 reviews

ALLSAFE approved hotel

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Mercure Jaragua do Sul Hotel
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+ 19 Services

Hotel extras

  • Hotel with pool in Jaraguá do Sul

  • The hotel has 3 event rooms, with capacity for up to 120 people

  • No charge for children aged 12 or under staying with their parents

  • We are a pet friendly hotel. Charges apply.

  • 60-minute drive to the BR 280 highway

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Jaragua do Sul Hotel

Presidente Epitacio Pessoa 239
89251-100 Centro
Santa Catarina (SC)
89251100 jaragua do sul
brazil

Tel: +554733725800

Fax: (+55)47/33725801

Check-in from 12h00

Check out up to 12h00

  • By plane

    AFONSO PENA INTL AIRPORT At 200km / 124.29 miles

  • By plane

    JOINVILLE AIRPORT At 55km / 34.18 miles - Shuttle paying

  • By helicopter

    HELIPONTO MALWE MALHAS At 8km / 4.97 miles

  • By car

    BR 280 At 40km / 24.86 miles

GPS :-26.48012, -49.081903

Hotel services

HOTEL MERCURE JARAGUÁ DO SUL Non contractual photo

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • One Restaurant
  • No Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • No Meeting room
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 79 rooms
    • One room for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 5 floors
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
  • Iron
    • Iron at reception
Access to property
  • Shuttle
    • JOI Additional charge
    • JOINVILLE AIRPORT Additional charge
  • Estassan
    • On site
    • Private
    • Valet parking
Well-being
  • DEsconhecido
    • Outside
    • On site
  • desconhecido
    • On site
    • Sauna room

Our accommodation(s)

For special occasions choose the Presidential Suite, Executive Suite and Romantic Suite. For your business or leisure trips, choose a luxury apartment with all the comforts you deserve: cable TV, Internet, minibar, air conditioning and terrace. The Mercure Jaraguá provides specially adapted rooms for people with reduced mobility and people with allergies.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 62

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
Mercure Jaragua do Sul Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,153 reviews

TripAdvisor Rating 4.0/5

347 reviews

Well located

Customer review rating 4.5/5

Anonymous Business - 08/10/2021 Confirmed reviews ALL

Nice room

Exmo Senhor S., Agradecemos os seus comentários no seguimento da sua estada no Mercure Jaragua do Sul Hotel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Evandro Luiz Floriani Gerente geral Mercure Jaraguá do sul sc

Well Located

Customer review rating 5.0/5

Anonymous Business - 01/08/2021 Confirmed reviews ALL

Excellent care of all employees

Dear Robson Da Silva M., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evandro Luiz Floriani Gerente geral Mercure Jaraguá do Sul

Worst Mercure Hotel in Brazil

TripAdvisor rating 1.0/5

rafaelmg2004 Business - 23/07/2021 TripAdvisor review

Very old hotel and room! the carpet was old and stinky, quality of pillows horrible, bathroom in bad conditions, lack of shampoo, soap etc, breakfast not good either. I stayed in the "best" and most expensive room of the hotel...

Bem localizado

Customer review rating 4.0/5

Anonymous Business - 20/06/2021 Confirmed reviews ALL

O hotel atende as expectativas.

Exmo Senhor A., Agradecemos os seus comentários no seguimento da sua estada no Mercure Jaraguá do Sul Hotel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Evandro Luiz Floriani Gerente geral Mercure Jaraguá do Sul-sc

poor service and not room organization

Customer review rating 2.0/5

Anonymous Business - 18/12/2020 Confirmed reviews ALL

I was hospitalized for 4 days and only 1 had room tidiness, the attendance of the staff was also below expectations

Dear Rodrigo Terron De S., Thank you for taking the time to tell us about your experience at the Mercure Jaragua do Sul Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evandro Luiz Floriani General Manager Mercure Jaraguá do sul sc

Boa estadia

Customer review rating 4.0/5

Leandro Business - 05/11/2020 Confirmed reviews ALL

Dentro do esperado

Exmo Senhor F., Agradecemos os seus comentários no seguimento da sua estada no Mercure Jaragua do Sul Hotel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Evandro Luiz Floriani Gerente geral Mercure JHaraguá do nsul sc

Great customer service, clean hotel and tasty breakfasts.

Customer review rating 4.0/5

Anonymous Business - 06/03/2020 Confirmed reviews ALL

Spend three weeks at the hotel, the staff was already friendly and helpful. The language barrier was easily dealt with and I was always able to get the answers I needed.

Dear Rebeca Erin Little B., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evandro Luiz Floriani Gerente geral Mercure Jaraguá do Sul-SC
Customer review rating 4.0/5

Anonymous Business - 27/02/2020 Confirmed reviews ALL

Didn't like too much the meal. I asked for a salmon carpaccio...there was no lemon or salt.

Dear Diego Genari Rodrigues De O., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evandro Luiz Floriani Gerente geral Mercure Jaraguá do Sul-sc

clean and quiet rooms

Customer review rating 4.0/5

Blair S. Business - 20/02/2020 Confirmed reviews ALL

friendly staff

Dear Barry Blair S., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evandro Luiz Floriani Gerente geral Mercure Jaraguá do Sul-SC
Customer review rating 4.5/5

James Business - 18/02/2020 Confirmed reviews ALL

Business trip - good location and great service and breakfast. Thanks for your hospitality

Dear James Edward U., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evandro Luiz Floriani Gerente geral Mercure Jaraguá do Sul-SC

Well located. Convient to downtown area.

Customer review rating 5.0/5

Cynthia B. Business - 18/02/2020 Confirmed reviews ALL

Long term stay. The staff was friendly and helpful. This made the stay very pleasant.

Dear Cynthia B., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evandro Luiz Floriani Gerente geral Mercure Jaraguá do Sul-SC

Our stay was satisfactory but some improvements would be nice.

Customer review rating 4.0/5

Jacqueline P. Business - 17/02/2020 Confirmed reviews ALL

The staff were very gracious. The room was clean and nice. I missed a full size bed. Our only option was twin size beds. Due to the length of the stay, it would have been nice to have a microwave and coffee maker in the room. I understand this is a luxury but with a lengthy stay it would be nice. Overall, I would come back and stay again.

Exma Senhora P., Agradecemos os seus comentários no seguimento da sua estada no Mercure Jaragua do Sul Hotel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente. Evandro Luiz Floriani Gerente geral Mercure Jaraguá do Sul-SC

Very good stay

Customer review rating 4.5/5

Richard R. Business - 10/02/2020 Confirmed reviews ALL

I stayed at the Mercure - Jaragua do sul for 3 weeks, and I have stayed there during several Januarys in recent years. I have always experienced comfortable accomodations, and cordial interactions with the staff.

Dear Richard Allen R., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Atenciosamente. Evandro Luiz Floriani Gerente geral Mercure Jaraguá do Sul-SC

Good clean accommodation and nice helpful staff.

Customer review rating 5.0/5

Gordon H. Business - 04/02/2020 Confirmed reviews ALL

Completely satisfactory!

Dear Gordon H., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evandro Luiz Floriani Gerente geral Mercure Jaraguá do Sul-SC

wonderful hotel with wonderful staff

Customer review rating 5.0/5

Richard Y. Business - 03/02/2020 Confirmed reviews ALL

In every way, my stay at your hotel was outstanding. Thank you so much!

Dear Richard Webster Y., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atenciosamente. Evandro Luiz Floriani Gerente geral Mercure Jaraguá do Sul-SC

Great.

Customer review rating 5.0/5

Anonymous Business - 03/02/2020 Confirmed reviews ALL

Wonderful service, friendly staff, like the room upgrades.

Dear John Jefrey M., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atenciosamente. Evandro Luiz Floriani Gerente geral Mercure Jaraguá do Sul-SC

Great Hospitality and Confortable

TripAdvisor rating 4.0/5

12kleberg Business - 05/05/2017 TripAdvisor review

Very good service, comfortable beds and good availability of place for work and meeting. Improve the internet system and speedy. Unfortunatelly the beer offer and quantity was poor, and due to necssity there aren´t enough drink for all.

Amazing

TripAdvisor rating 4.0/5

deciolg Family - 13/02/2016 TripAdvisor review

Good hotel, honest price, good servisse. In the heart of downtown Jaraguá do Sul, very close to the city´s shopping center and other facilities. The address is very easy to find, and we quick access other cities from there.

Agradeço por avaliar nosso hotel. Att. Evandro Luiz Floriani, gerente geral

Excellent stay, convenient location, nice rooms

TripAdvisor rating 5.0/5

rogszter Family - 21/01/2015 TripAdvisor review

We stayed there as an alternative to Pomerode during a "Festa Pomerana" weekend. It is a 40-minute nice commute to the party. Loved the pool to cool off during these hot summer days. Room air conditioning was also great even with temperatures of 35 degrees or more outside.

Thank you to publish good comments about our hotel.

Great option in Jaraguá do Sul

TripAdvisor rating 5.0/5

Tony O Family - 03/01/2015 TripAdvisor review

It was the second time we stayed at this hotel, and it still a great option. Quiet, confortable and a great value. Only missed the option of double-rooms, as we were travelling with two young girls that had to stay in a different room.

Dear Mr. Tony, thanks to publish your comments about our hotel. Sorry, but we don´t have single and double room at the same floor. But all the room have an extra bed.

Our most recent 20 reviews

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