Mercure Itajaí Navegantes 4 stars

Customer review rating (ALL Rating) 4.4/5 1,390 reviews

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Description

Hotel extras

  • Localizado a 5km do Terminal Rodoviário de Itajai e do Aeroporto Internacional de Navegantes.

  • O 5 e 3 minutos de carro do Porto de Itajaí e o Centro da cidade, respectivamente.

  • Acesso fácil a outros pontos turísticos da cidade, como o Beto Carreiro World

  • Localização privilegiada no centro da cidade e próximo a grandes empresas portuárias

  • Em frente ao porto, com uma vista incrível

Our accommodation(s)

Hotel location

Mercure Itajaí Navegantes

Rua DR. PEDRO FERREIRA, 363
88301030 ITAJAÍ
Brazil

GPS:-26.90263, -48.659

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,390 reviews

TripAdvisor Rating  4.2/5  199 reviews

Customer review rating 5.0/5

Luiz R. G. V. Couples - Confirmed reviews ALL

Nice hotel

Customer review rating 4.5/5

Darren R. Friends - Confirmed reviews ALL

Very modern hotel with lovely rooms, nice bar area, great breakfast, SUPER lovely staff !

Thank you very much for your kind feedback! We are delighted to hear that you enjoyed our modern facilities, lovely rooms, bar area, breakfast, and especially the friendliness of our team. Your recognition truly motivates us, and we look forward to welcoming you again very soon. Bruna Morais, Subgerente | Mercure Itajaí Navegantes

Customer review rating 5.0/5

Priscila M. C. Business - Confirmed reviews ALL

Adorei a estadia

Agradecemos muito por sua excelente avaliação! Ficamos extremamente felizes em saber que sua experiência foi positiva desde a reserva até o check-out. É muito gratificante saber que você adorou a estadia. Esperamos recebê-la novamente em breve! Bruna Morais, Subgerente | Mercure Itajaí Navegantes

Customer review rating 5.0/5

Lucy C. J. Business - Confirmed reviews ALL

The hotel location is very convenient. The breakfast staff is excellent: friendly, efficient, and helpful. The only recommendation is that the check in process is unusually long. It is much better now but still longer than usual ( compared with Marriott). Nevertheless, still very nice.

Thank you very much for sharing your feedback with us. We are pleased to know that you found our location convenient and that our breakfast team provided excellent, friendly, and efficient service. We appreciate your comments regarding the check-in process. We continuously work on improving our procedures, and your feedback is very valuable to help us make this experience even more efficient. We are glad to know that, overall, you had a very nice stay, and we truly hope to welcome you back again soon. Bruna Morais, Subgerente | Mercure Itajaí Navegantes

Customer review rating 1.0/5

Ully S. Business - Confirmed reviews ALL

People lazy in the hotel , no one avaliabe to help

Thank you for sharing your feedback with us. We are truly sorry to learn that your experience did not meet your expectations. The situations you described regarding the reception, bar service, and room service do not reflect the standards of service we strive to provide. Please be assured that your comments have been shared with the hotel management for review and corrective actions, including team training and service improvements. We sincerely apologize for the inconvenience caused and appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you again in the future and provide a significantly improved experience. Bruna Morais, Subgerente | Mercure Itajaí Navegantes

In partnership with TripAdvisor

Other web-users rate our hotel

  • 315 reviews 9.3/10 Location
  • 772 reviews 8.3/10 Room
  • 1,316 reviews 8.3/10 Service
  • 23 reviews 6.9/10 WiFi
  • 629 reviews 9/10 Breakfast
  • 359 reviews 7.8/10 Cleanliness
  • 308 reviews 8.8/10 Amenities
  • 264 reviews 7.9/10 Comfort

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