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ibis Navegantes Itajai Hotel 3 stars

TripAdvisor rating 3.5/5 878 reviews
ibis Navegantes Itajai
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+ 14 Services
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Room 1

Number of guests
Children's age

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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lb (15 kg) is allowed.Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Business center with support staff
  • Copy/print service available

Hotel location

ibis Navegantes Itajai

R. Vereador Abrahao J F 587
Centro
88302101
itajai
brazil

Tel: +554732496800

Fax: (+55)47/32496801

Contact email

Check-in from 12h00

Check out up to 12h00

  • VIACAO CATARINENSE :   CURITIBA ITAJAI RODOVIARIA ITAJA

  • By plane

    AEROP DE NAVEGANTES At 7km / 4 miles

GPS :-26.914186, -48.657398

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with a double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 18m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with a double bed and an additional bed for a child aged up to 12

  • Max. number of persons: 3
  • Area: From 18m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Regional

Photo non contractuelle / Strictly non binding

Hearty regional dishes and classic Brazilian dishes cooked before your eyes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MENU EXPRESS

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Navegantes Itajai

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

4,127 reviews

tripadvisor

TripAdvisor Rating 3.5/5

878 reviews

below average

Customer review rating 4.1/5

Anonymous Business - 08/11/2019 Confirmed reviews ALL

Bathroom lights were failing personall is under trained

Ibis Itajaí/Navegantes

TripAdvisor rating 3.5/5

Marcus R Business - 13/10/2019 TripAdvisor review

Toilet too small. Good breakfast. Good price. Good location. Excellent cleanliness. Good service. Expensive glass of water. The room is small. The building is new. The dinner is good in the hotel. There is a Mc Donald in front of the hotel open until 5:00 a.m.

Experience

Customer review rating 4.1/5

Fernando Couples - 03/09/2019 Confirmed reviews ALL

The room is very small. The AC didn't work. At other hotels for that price I got a much larger room, a spacious bathroom, and breakfast included.

Dear Fernando Yuri F., Thank you for taking the time to tell us about your experience at the ibis Navegantes Itajai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karina Zappelini General manager h6… 47…
Customer review rating 4.1/5

Anonymous Business - 28/08/2019 Confirmed reviews ALL

Dentro das expectativas

Prezado Sr. Fernando, Agradecemos os seus comentários no seguimento da sua estada no ibis Navegantes Itajai. A sua satisfação é a melhor recompensa para os nossos colaboradores. Esperamos poder lhe receber novamente em breve. Sempre com novidades! Cordialmente, Karina Zappelini Gerente Geral Ibis Navegantes Itajaí

good as expected

Customer review rating 4.1/5

Anonymous Business - 22/07/2019 Confirmed reviews ALL

only negative is the WiFi connection, that was not working properly

Dear Pablo O., We very much appreciate your comments regarding your stay at the ibis Navegantes Itajai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerencia

Lousy.

Customer review rating 4.1/5

Giancarlo M. Business - 22/07/2019 Confirmed reviews ALL

Check in was a mess, room cold as Siberia.

Dear Giancarlo M., Thank you for taking the time to tell us about your experience at the ibis Navegantes Itajai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerencia

Well Done

Customer review rating 4.1/5

Luiz F. M. Business - 28/06/2019 Confirmed reviews ALL

Hotel had everything what I needed

Dear Luiz Fernando M., We very much appreciate your comments regarding your stay at the ibis Navegantes Itajai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karina Zappelini Gerente Geral h6… 47…

Mainly the restaurant was a disaster.

Customer review rating 4.1/5

Eloi T. B. Business - 27/05/2019 Confirmed reviews ALL

few products available, taking so long to be served. Check out took more than 10 min to be closed my account. People on desk were lost and seems like not well trained.

Dear Eloi Toller B., Thank you for taking the time to tell us about your experience at the ibis Navegantes Itajai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karina Zappelini Gerente Geral h6… 47…

Nice choice!

Customer review rating 4.1/5

S B. J. Families - 04/02/2019 Confirmed reviews ALL

Friendly staff, nice breakfast and quickly checkin/out

Dear Sergio B., We very much appreciate your comments regarding your stay at the ibis Navegantes Itajai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karina Zappelini Gerente Geral h6… 47…

Good

Customer review rating 4.1/5

Leonardo A. Solo - 28/01/2019 Confirmed reviews ALL

Great place near from restaurants and good beach’s.

Dear Leonardo A., We very much appreciate your comments regarding your stay at the ibis Navegantes Itajai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karina Zappelini Gerente Geral h6… 47…

Could be better

Customer review rating 4.1/5

R Families - 22/01/2019 Confirmed reviews ALL

I could not reach the hotel by phone during three entire days, it was always busy. The air conditioner needed maintenance, it was visually dirty. Breakfast too expensive.

Dear Ronaldo Carlos R., Thank you for taking the time to tell us about your experience at the ibis Navegantes Itajai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karina Zappelini Gerente Geral h6… 47…

Ibis Itajai

Customer review rating 4.1/5

Anonymous Business - 17/12/2018 Confirmed reviews ALL

Normal

Prezado Sr. Leandro, Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido às suas expectativas. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Estamos engajados na melhoria contínua de nossos serviços para sempre melhor lhe atender. Esperamos poder lhe receber novamente em breve. Atentamente, Karina Zappelini Gerente Geral h6… 47…

otimo!!!

Customer review rating 4.1/5

Cristiane Business - 13/12/2018 Confirmed reviews ALL

otima experiencia, aconchegante, limpissimo e tranquilo

Prezada Sra Cristiane, Agradecemos os seus comentários no seguimento da sua estada no ibis Navegantes Itajai. Com satisfação que compartilharemos com toda equipe de seus comentários. Estamos engajados na melhoria contínua de nossos serviços para melhor lhe atender sempre. Esperamos poder lhe receber novamente em breve. Cordialmente, Karina Zappelini Gerente Geral h6… 47…

Consistent Hospitality

Customer review rating 4.1/5

Tr Business - 26/11/2018 Confirmed reviews ALL

Stayed at this Ibis (Itajai) in March 2018, my first time there. Was pleased with the service and property. My second stay was November 2018. I experienced the same consistent hospitality. I like Ibis because I know what to expect. The rooms are simple, yet clean and comfortable. The staff always happy to assist. Keep doing what you're doing!

Dear Ted R., We very much appreciate your comments regarding your stay at the ibis Navegantes Itajai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karina Zappelini Gerente Geral h6… 47…

Points have not been credited in my account

Customer review rating 4.1/5

Anonymous Business - 09/11/2018 Confirmed reviews ALL

Points have not been credited in my account

Very good

Customer review rating 4.1/5

Mauricio Business - 07/11/2018 Confirmed reviews ALL

Clean, comfortable, good service.

Atendeu as expectativas.

Customer review rating 4.1/5

Michelle Business - 03/09/2018 Confirmed reviews ALL

Atendeu o esperado.

Quiet and confortable place.

Customer review rating 4.1/5

M. Families - 06/06/2018 Confirmed reviews ALL

A gentle reception with all employee nice and a good room. Remarkable breakfast.

Dear Marialda Bacelar M., We very much appreciate your comments regarding your stay at the ibis Navegantes Itajai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrina Sachet Gerente Geral h6… 47…

Stay was ok

Customer review rating 4.1/5

J. -. B. Business - 27/04/2018 Confirmed reviews ALL

The hotel is Ok. The bed smelled not fresh, the handle of the window was broken and the provided soap is not so nice. I find it all poor for what you pay

Dear Johannes Alphonsus Maria Van I., Thank you for taking the time to tell us about your experience at the ibis Navegantes Itajai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabrina Sachet Gerente Geral h6… 47…

Accor never disappoints

Customer review rating 4.1/5

Ted Business - 14/03/2018 Confirmed reviews ALL

From a pleasant and courteous greeting at check-in, to the same at my departure, I also encountered similar kind and professional service each morning by the restaurant personnel, and even by the parking attendants when retrieving my vehicle from the parking garage. A few months ago, I stayed at an Ibis in Hong Kong, and the attention/attendance I received in Itajai, Brazil, was a mirror reflection of there. Accor obviously has their customer service training honed to perfection. While I rated my stay a 9 out of 10, it would more accurately be a 9.9! I never give a rating of 10, because I wouldn't want any company to keep striving to improve (but truly, there is little Accor/Ibis needs to improve on). With an excellent value in pricing, while simple accomodations, the room always clean and modern, and a courteous staff, what's there not to like?!? Keep up the good work!

Dear Ted R., We very much appreciate your comments regarding your stay at the ibis Navegantes Itajai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrina Sachet Gerente Geral h6… 47…
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