Grand Mercure Singapore Roxy 4 stars

Customer review rating (ALL Rating) 4.5/5 5,131 reviews

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Description

Hotel extras

  • 1 min to Marine Parade MRT Station with direct service to Gardens by the Bay, Orchard and more

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Outdoor swimming pool

  • Award-winning F&B outlets

  • Complimentary Wifi and well-equipped Gym

Our accommodation(s)

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Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 SINGAPORE
Singapore

GPS:1.303559, 103.904625

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,131 reviews

TripAdvisor Rating  4.1/5  5,767 reviews

Customer review rating 4.0/5

Sadayuki O. Business - Confirmed reviews ALL

over all good. I thought thought it would be nice if hand towels were provided in the room.

Dear Mr Sadayuki O., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 4.5/5

Knut A. L. K. Families - Confirmed reviews ALL

Very accommodating staff and late check out

Dear Mr K., Thank you for your kind words regarding our service and staff. We are delighted to hear that you found our team accommodating and enjoyed the late check-out option. Your feedback is greatly appreciated. Best Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 5.0/5

Ziggy Z. Families - Confirmed reviews ALL

Location was very convenient, with MRT at doorstep. Service was commendable, there was a complimentary cake as we were celebrating a birthday. My daughter dropped her wallet with her student card inside, we didnt even realized we lost it. The staff kept it for us. Kudos!

Dear Ms Ziggy Z., We very much appreciate your wonderful review regarding your stay at the Grand Mercure Singapore Roxy. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 4.0/5

Zhong N. Z. Business - Confirmed reviews ALL

Very convenient location; clean and cozy inner environment.

Dear Mr Z., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our convenient location and found our environment clean and cozy. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.0/5

Carson B. K. Business - Confirmed reviews ALL

Just overnight, but neat and tidy.

Dear Mr Carson B. K., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated our convenient location and found the accommodations neat and tidy. We look forward to welcoming you back for a longer visit in the future. Best regards, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

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Other web-users rate our hotel

  • 1,981 reviews 9.7/10 Location
  • 2,146 reviews 7.3/10 Room
  • 2,327 reviews 9/10 Service
  • 49 reviews 7.3/10 WiFi
  • 931 reviews 8.1/10 Comfort
  • 866 reviews 7.3/10 Cleanliness
  • 594 reviews 5.9/10 Vibe
  • 562 reviews 8.1/10 Breakfast

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