Grand Mercure Singapore Roxy 4 stars

Customer review rating (ALL Rating) 4.5/5 5,085 reviews

Best price
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Grand Mercure Singapore Roxy - Image 1
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50 East Coast Road, Roxy Square, Marine Parade Rd, 428769 SINGAPORE, Singapore

Description

Hotel extras

  • 1 min to Marine Parade MRT Station with direct service to Gardens by the Bay, Orchard and more

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Outdoor swimming pool

  • Award-winning F&B outlets

  • Complimentary Wifi and well-equipped Gym

Our accommodation(s)

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Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 SINGAPORE
Singapore

GPS:1.303559, 103.904625

Telephone
Fax +65 6344 8010

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,085 reviews

TripAdvisor Rating  4.1/5  5,766 reviews

Customer review rating 3.0/5

Li F. L. F. Couples - Confirmed reviews ALL

Overall experience is good. However, the shower water pressure in that particular room could be better. It was weaker than usual (compared to other rooms we have stayed before).

Dear Ms F., Thank you for sharing your feedback regarding your recent stay with us. I am pleased to hear that your overall experience was positive. I appreciate your comments about the shower water pressure and will ensure that this is looked into, as we strive for consistent quality across all our facilities. Best regards, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 5.0/5

Jennifer C. F. C. Friends - Confirmed reviews ALL

Staff are friendly and helpful. As my flight was in the evening, staff let me use gym for shower before going to airport.

Dear Ms C., Thank you for your positive feedback. We are delighted to hear that you enjoyed our convenient location and that our team was able to assist you with your needs. Your satisfaction is our priority, and we hope to welcome you back soon. Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.0/5

Willy T. Families - Confirmed reviews ALL

excellent service

Dear Mr T., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our excellent service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.5/5

Mark W. T. Business - Confirmed reviews ALL

Great as per normal

Dear Mr T., Thank you for your positive feedback regarding our location and your overall experience. We are delighted to know that you continue to enjoy your stays at Grand Mercure Singapore Roxy. We look forward to welcoming you back soon. Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.5/5

Setyo A. W. Business - Confirmed reviews ALL

Good food, good room. Also a hospitality from the employee. Send my greetings to Lily, that always make up my room and showed the professionalism. Lily, personally apology to me due to my t-shirt wet because of drip of water. O ya, I was in 1303.

Dear Mr Setyo A. W., Thank you for sharing your positive experience with us. We are delighted to hear that you appreciated our convenient location, quality food, and the professionalism of our staff. Your kind words regarding Lily's dedication to ensuring your comfort will be shared with her. We apologize for any inconvenience you encountered during your stay and appreciate your understanding. We hope to welcome you back for another enjoyable visit in the future. Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

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Other web-users rate our hotel

  • 1,957 reviews 9.6/10 Location
  • 2,138 reviews 7.3/10 Room
  • 2,324 reviews 9/10 Service
  • 52 reviews 7/10 WiFi
  • 925 reviews 8/10 Comfort
  • 859 reviews 7.5/10 Cleanliness
  • 577 reviews 5.8/10 Vibe
  • 564 reviews 8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.