ibis budget Nantes Sainte Luce 2 stars

Found the room and hotel far better than expected. A credit to the staff. Checked in on line and saved time

everything was included: car park, good rate for room.

Excellent! Friendly welcome, clean room. Great temperature. Good breakfast.

It was difficult to find the hotel after a drive from Cherbourg arriving late at night and tired. Managed to understand how to get into the compound and then the hotel and was very grateful to have a comfortable and spacious room.

Hotel fine but St Luce goes to bed on a sunday night, leaving just one restaurant open.

the hotel is very simple and far away from the city i paid 80e for a taxi from airport to the hotel very far from the city allthow I paid for 5 breakfast meal in the morning I was ask to pay for my 2 children more mony

Served its purpose.

The address has a double so we ended up 4 km away. And the hotel sign is only visible when you have passed the entrance. And the entrance at the rear is easily confused with other buildings because it is not lit. So we went around the houses to get in. But, once we were in, all was as you would expect and the staff were great.

Excellent service. Staff friendly and helpful, including with where to go for eating, transport etc.

The bathroom smelt of drains. The extractor was not working. The sink plug did not work. The outside wall was wet in the room. There was some kind of rot on the wall by the bath. No complaint against people: the room was as clean as possible considering it was physically shoddy and in need of building maintenance. Not worth complaining at the time for one night after a long tiring journey.

We had a lovely night there , very quiet.breakfast was more than enough and the receptionist so kind to us.i do recommend this hotel.

it's a good experience, it is calm, no problem !

The hotel was clean and relaxing. Only critique I have is that there were limited choices for breakfast. Other than that we have enjoyed our stay here.

The worst night away I have had to experience. Travelling with my family including 3 young children who could not sleep due to no air conditioning and experiencing excessive temperatures in a very small room designed for 5. This was exasperated In trying to buy chilled water late at night from the lobby machine which took my money and did not give me the item. The whole reason for using this hotel was good price and air conditioning. We found out only when we arrived. At no point prior to arriving were we informed that it wasn't working and we're offered no alternative, this frankly is unacceptable. The following morning I explained my dissatisfaction to which I received a replacement bottle of water for the money I lost in the machine and limited apology. It appears they could do no more. I have now cancelled my return booking in 8 days time for the same hotel as I cannot bear another such night and is not fair to put my family through this again (although I was told it would be repaired but I am prepared to take that risk). I travel extensively and a regular Accor group user, I am less inclined to use this chain of hotels in future due to such a poor experience.

Doors missing hinges for soft close. Every door slams shuts at all hours, meaning a bad nights sleep. Also air con wasn’t working.