Novotel Nantes Carquefou Hotel 4 stars

This hotel was clean and comfortable for a one night's stay. The buffet breakfast was good. The only downside is that it is not in the centre and there is little public transport to it. There are a couple of chain restaurants within a couple of hundred metres if it's restaurant does not provide what you want.

Whilst convenient for our trip (St Malo to Leon) the hotel appears 'tired' with broken electric gates to the inner car park (which have not been cleared in 12 months), weeds around the swimming pool and untidy gardens. If not a deep sleeper the noise from Macdonalds can be annoying. The staff are excellent and very helpful so the appearance seems like a management problem.

We liked the Novotel in Carquefou just outside of Nantes. It was very quiet although close to major roads. The Staff were very helpful & kind. The room was very clean and well appointed. The only slight criticism was the breakfast and the way it was administered.

We were travelling around France on a day day tour and stayed at Novotel Nantes as one of our stops. The hotel was good and the breakfast was excellent, the rooms were clean and tidy. The weather was hot and very pleasant to see some sunshine.

We stayed in this hotel last year when everything seemed new, clean and modern. This year it was quite noticeable that the hotel was in need of some repairs. The sofa bed had a broken slat that meant we had to remove the mattress and put it directly on the floor. The housekeeping left the room clean but the light bulb in the toilet was broken, there were no tissues in the bathroom and the quantity of tea, coffee and particularly portions of milk was the worst I've seen in any hotel. Finally, the striped carpet going down the stairs is very dangerous, it's difficult to see the edge of each step as it all merges into one. I fell last year, badly spraining my ankle. I thought it was my fault at the time but having been back I can see how I misjudged the steps. The positives were the staff were friendly, the breakfast is good and it is a quiet hotel so a good nights sleep can be had. The parking is secured by a high gate and fence at night, so we felt happy to leave our bikes attached to the car. Without these positives I'd rate this hotel Poor for the negatives mention above. We'll be back in two weeks on our return trip, so we'll get a second chance to judge everything.