Novotel Nantes Carquefou 4 stars

Customer review rating (ALL Rating) 4.3/5 1,135 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Pets welcome

  • Stade de la Beaujoire and exhibition center 10minutes away

  • 9 meeting rooms for your conferences and seminars

  • Bar and restaurant with terrace

  • Spacious, comfortable rooms with free WiFi

Our accommodation(s)

Hotel location

Novotel Nantes Carquefou

4 Allee des sapins, PA Antarès Belle Etoile
44470 CARQUEFOU
France

GPS:47.283785, -1.455375

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LA BRASSERIE DE CARQUEFOU

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,135 reviews

TripAdvisor Rating  4.0/5  603 reviews

Good stay

Customer review rating 4.0/5

David O. Couples - Confirmed reviews ALL

Calm and restful

Dear DAVID O., We very much appreciate your comments regarding your stay at the Novotel Nantes Carquefou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe Réception

A comfortable and pleasant stay.

Customer review rating 4.5/5

Stephen M. Families - Confirmed reviews ALL

Good experience. Lovely meal in restaurant.

Well located as per our needs

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

This was our second stay in this hotel. Hotel and swimming pool were quite empty, so we could enjoy the place freely. The bedroom was clean. Breakfast was good with fresh food and fruit juices.

An average costly stay

TripAdvisor rating 3.0/5

N'att a Families - TripAdvisor review

This is our second time staying in this hotel. We purposely returned to this place as it has a swimming pool which was ideal to cool down for our boys after a 10-hour journey. Unfortunately, the pool was closed, and our boys didn't get to enjoy the facility. I had booked a double and a twin, but on arrival, the receptionist was surprised and asked if we would be happy with 2 doubles. My boys didn't want to share a bed (16 & 17years old), so a sofa bed was opened for them not to share bed. Bit disappointing when you pay over 120euro (excluding tax) for a room. Also the carpets in the rooms badly need to be changed. The dinner (though pricey for a stopover hotel in an industrial zone) was delicious, and our waitress Patricia was wonderful. She went above and beyond without us asking anything. The whole staff was actually really nice. Breakfast was tasty. We arrived at 9am. (30 mins before closing). I was disappointed with the hot chocolate which was water and chocolate powder from a machine and there was a few things already gone and not replenished: fresh milk, sausages, scrambled eggs, bacon and fresh fruits. This is not acceptable for a €17 breakfast. Overall, it was a handy but pricey stopover

Madam, Sir, Thank you for taking the time to write to us following your stay at Novotel Nantes Carquefou. We are sorry that the service did not meet your expectations, and we ask you to accept our most sincere apologies. Novotel hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. We have taken note of all of your comments. Rest assured that the necessary measures will be taken accordingly. Looking forward to welcoming you again soon, we ask you to believe, Madam, Sir, in the expression of our best feelings. The Reception team

Everything well, service and room

Customer review rating 4.5/5

Arnault E. Families - Confirmed reviews ALL

Environment well, particularly swimming pool, restauration and the garden

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, L'équipe Réception

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Other web-users rate our hotel

  • 72 reviews 9/10 Location
  • 373 reviews 5.3/10 Room
  • 434 reviews 9.3/10 Service
  • 6 reviews 3.8/10 WiFi
  • 144 reviews 8.6/10 Breakfast
  • 122 reviews 5.4/10 Cleanliness
  • 92 reviews 3.8/10 Vibe
  • 79 reviews 4.6/10 Amenities

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