Novotel Nantes Carquefou Hotel 4 stars

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Comfortable modern executive room although the single sofa bed looked a bit basic when in the sofa position. On one day the tea / coffee items and complimentary minibar were not topped up when the room was serviced, although reception desk staff were quick to put this right when asked. I have been to this hotel many times before, and after years of not having a working gate for the parking, a new one has been installed. However it is shut very early (by 21:00 one night) and unlike in some places there is no keypad for returning guests to input an entry code so you have to buzz through to reception to be let back in. The main disappointment compared with previous years was that the evening menu in the restaurant has become more restricted, and there didn't appear to be the option to have lighter choices anymore, like an omelette or piece of smoked salmon, which always used to be good if you had had a main meal out during the day. Also the actual menu is now printed on much more flimsy pieces of paper than before.

Enjoyed the hotel. It s situation close to Autoroute south ideal. Covered Pool was in excellent shape and staff most attentive and helpful

We are used to the Novotel branch. But this time we had a less better experience. At first we were welcomed in a very nice abiance. The receptionist was very kind and professional. But once checked in we went to the bar to have a drink. As our room and breakfast was already paid for we chose not to put any bill's on the room and paid for every consummation at the bar and restaurant. After we were served the waitress gave us the bill and we paid instantly by card. After half an hour suddenly some other guy came over with the same bill.. ? he never served us and we had no business with him. Strange that you can get out twice the same bill out of your till ... And what about this waiter ? We never aked him anything. Plus he wanted to know how we paid. As if he didn't believe us ... Later on we chose to eat at the restaurant. My daughter took the wok dish. She said it wasn't tasting well so I changed my dish with heir's. And I assure you she was right. You should try it yourselves. This was the most bad wok I have tasted in my life. No spices at all , the vegetables without any taste nor the chicken . Than there was the showers... The sealing is so low that if you are over 1.80m you have to sit down to get under the showerhead... We give the rating a 6 because the breakfast was fantastic. If that wasn't the case I would give the hotel a 3 on 10 ...

This hotel was clean and comfortable for a one night's stay. The buffet breakfast was good. The only downside is that it is not in the centre and there is little public transport to it. There are a couple of chain restaurants within a couple of hundred metres if it's restaurant does not provide what you want.

Whilst convenient for our trip (St Malo to Leon) the hotel appears 'tired' with broken electric gates to the inner car park (which have not been cleared in 12 months), weeds around the swimming pool and untidy gardens. If not a deep sleeper the noise from Macdonalds can be annoying. The staff are excellent and very helpful so the appearance seems like a management problem.

We liked the Novotel in Carquefou just outside of Nantes. It was very quiet although close to major roads. The Staff were very helpful & kind. The room was very clean and well appointed. The only slight criticism was the breakfast and the way it was administered.

We were travelling around France on a day day tour and stayed at Novotel Nantes as one of our stops. The hotel was good and the breakfast was excellent, the rooms were clean and tidy. The weather was hot and very pleasant to see some sunshine.

We stayed in this hotel last year when everything seemed new, clean and modern. This year it was quite noticeable that the hotel was in need of some repairs. The sofa bed had a broken slat that meant we had to remove the mattress and put it directly on the floor. The housekeeping left the room clean but the light bulb in the toilet was broken, there were no tissues in the bathroom and the quantity of tea, coffee and particularly portions of milk was the worst I've seen in any hotel. Finally, the striped carpet going down the stairs is very dangerous, it's difficult to see the edge of each step as it all merges into one. I fell last year, badly spraining my ankle. I thought it was my fault at the time but having been back I can see how I misjudged the steps. The positives were the staff were friendly, the breakfast is good and it is a quiet hotel so a good nights sleep can be had. The parking is secured by a high gate and fence at night, so we felt happy to leave our bikes attached to the car. Without these positives I'd rate this hotel Poor for the negatives mention above. We'll be back in two weeks on our return trip, so we'll get a second chance to judge everything.

Confortable and quiet rooms. Good access to wifi. Nice swimming pool (during season) Diligent service. With smile. Could perfectly fit for couples. Check out may take 5-10 min if in rush period. Cosy bar area.

Great location as an interim stopover for onward travel or for exploring Nantes. Extremely welcoming staff, friendly and helpful. Plenty to do outside if sunny - table tennis, swimming pool and lots indoors if wet - free use of computer, kids corner, Xbox etc.