Novotel Nantes Carquefou 4 stars

Customer review rating (ALL Rating) 4.3/5 835 reviews

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4 Allee des sapins, PA Antarès Belle Etoile, 44470 CARQUEFOU, France

Description

Hotel extras

  • Pets welcome

  • Stade de la Beaujoire and exhibition center 10minutes away

  • 9 meeting rooms for your conferences and seminars

  • Bar and restaurant with terrace

  • Spacious, comfortable rooms with free WiFi

Our accommodation(s)

Hotel location

Novotel Nantes Carquefou

4 Allee des sapins, PA Antarès Belle Etoile
44470 CARQUEFOU
France

GPS:47.283785, -1.455375

Telephone
Fax +33 2 28 09 44 54

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA BRASSERIE DE CARQUEFOU

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  835 reviews

TripAdvisor Rating  4.0/5  610 reviews

not so warm welcome and room needs a refresh

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I have stayed so many times in Accor hotels and I must say this might be one of the least satisfying. Very old, tired room. The carpet looked so worn out. No welcome water. The staff also barely smiled.

Dear PIA MARIE L., Thank you for taking the time to tell us about your experience at the Novotel Nantes Carquefou. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, L'équipe Réception

Good hotel

Customer review rating 4.0/5

Adrien Business - Confirmed reviews ALL

Nice staff Convenient place Clean room Small TV, bathroom not maintained enough

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Nantes Carquefou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe Réception

Overnight stop off

Customer review rating 3.5/5

Ronnie M. Couples - Confirmed reviews ALL

Room comfortable, evening meal good, pity I still haven't had my deposit returned despite paying my full bill , as presented.

Dear RONALD M., We very much appreciate your comments regarding your stay at the Novotel Nantes Carquefou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe Réception

GOOD SERVICE AND NICE GARDEN

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

very positive experience, quick welcome, nice and welcoming garden, also appreciated the available space in the garden: our small dog was able to spend some time without disturbing the other guests

Dear Maura M., We very much appreciate your comments regarding your stay at the Novotel Nantes Carquefou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe Réception

Good stay

Customer review rating 4.0/5

Julie Families - Confirmed reviews ALL

Lovely as usual only complaint, only 2 cups in room for 3 people and cold what should have hot breakfast, power cut and staff not interested at all

Dear Mrs M., Thank you for your feedback. We are sorry to what happened during the breakfast and we will improve in order to don't have this kind of incident in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe Réception

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Other web-users rate our hotel

  • 57 reviews 8/10 Location
  • 264 reviews 5.1/10 Room
  • 302 reviews 8.9/10 Service
  • 93 reviews 7.2/10 Breakfast
  • 86 reviews 6/10 Cleanliness
  • 84 reviews 3.9/10 Vibe
  • 56 reviews 8.9/10 Pool
  • 55 reviews 3.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.