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ibis Winterthur City Hotel 2 stars

Customer review rating 4.2/5 2,095 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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ibis Winterthur City
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+ 16 Services

Hotel extras

  • Complimentary WiFi throughout the hotel

  • Close to downtown

  • ALLSAFE certified hotel

  • Bus stop close to the hotel

  • Shopping facilities nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private enclosed outdoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Snack & beverage machine Paying
Business services
  • 1 Meeting room(s)
  • Copy/print service available

Hotel location

ibis Winterthur City

Brühlbergstrasse 7
8400 winterthur
switzerland

Tel: +41522645700

Fax: (+41)52/2645711

Check-in from 12h00

Check out up to 12h00

  • BY BUS :  1 LOKI

  • By plane

    BALE MULHOUSE At 102km / 63.39 miles

  • By plane

    ZURICH At 18km / 11.19 miles

  • By car

    WINTERTHUR TOSS At 1km / 0.62 miles

  • By train

    WINTERTHUR At 0.8km / 0.5 miles

  • By train

    WINTERTHUR HAUPTBAHNHOF At 2km / 1.24 miles

GPS :47.495864, 8.711944

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed (63x79 in. [160x200 cm]), new sleep-easy concept

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Room with twin beds (35x79 inches [90x200 cm]), new sleep-easy concept

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Room with double bed (63X79 in.) + single bed (31x75 in.), new sleep-easy concept

  • Max. number of persons: 3
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Room with 1 double bed (63x79 in. [150x200 cm]) and wheelchair access

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

BAR

The Bar: a friendly place to get together at any time of day.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Lunch

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 41

  • Maximum capacity: 24 people

Find out more

Our guest reviews for
ibis Winterthur City

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,095 reviews

tripadvisor

TripAdvisor Rating 3.5/5

395 reviews

Well located. Better to stay in Winterthur than in Zurich if traveling north.

Customer review rating 3.5/5

Le B. Solo - 04/04/2021 Confirmed reviews ALL

Although we are all experiencing negative impacts with Covid, the breakfast is way too expensuve for what is given to the customers. It should be decreases to 5 CHF. Otherwise the place is clean and meets Ibis standards.

Dear LE We would like to thank you very much for your visit as our guest. We are working on coping with the current situation as well as possible and that includes our old breakfast buffet again. Sincerely, Danijela

War alles bestens

Customer review rating 3.5/5

Anonymous Couples - 20/02/2021 Confirmed reviews ALL

Alles bestens

Lieber Gast Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen.Wir freuen uns, dass Sie einen wundervollen Aufenthalt bei uns im Ibis Winterthur City hatten. Wir hoffen, dass wir Sie bei nächster Gelegenheit wieder bei uns begrüssen dürfen. Mit freundlichen Grüssen Shohrat Rezeption

Satisfactory

Customer review rating 3.5/5

John Solo - 20/12/2020 Confirmed reviews ALL

The bed was excellent ans shower as well however the room had not been properly cleaned and the a/c thermostat had to be put to 25-30C before any heating was produced.

Dear John Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay, Unfortunately, it seems that we did not meet all your expectations, We are deeply sorry to hear that . Thank you for letting us know about it We respect your contribution and we will do our best to never disappoint our guests Make sure this is not our standard and we want our guests to have a great experience we would be honored to have you return to our hotel in the future. Kind regards Shohrat Reception

Good stay

Customer review rating 4.5/5

Anonymous Solo - 19/11/2020 Confirmed reviews ALL

Very clean. Helpful staff. Managed the COVID rules properly.

Dear Guest thank you for beeing our Guest and for your Feedback. there are special times and we are trying our best. I am very pleased that you felt comfortable. I hope you will visit us again Sincerely, Danijela

Quality diminishing, but still best price in area.

Customer review rating 3.0/5

Gbf Families - 02/11/2020 Confirmed reviews ALL

Evening staff inexperienced/ slow at check-in. Welcome drink was only offered to me, yet we were a family of 3 - that felt "cheap", not welcoming. Hotel rooms "tired". Breakfast buffet of limited variety and with mostly industrial products. Cold cuts, fruit salad, and birchermuësli bowls were individually-wrapped in kitchen for Covid19 hygiene, yet a senior staff member was seen wandering in lobby with mask under chin, which made us lose confidence in kitchen hygiene. Ample hand-disinfection stations.

Dear Guest I apologize on behalf of the team if you had the impression that you met a very unprofessional team. I can understand that you had the impression, due to the postponed mask or the slow check-in, that we are not taking today's situation seriously, but I can assure you that we are doing our best to ensure a safe stay for the guests. Sincerely, Danijela
Customer review rating 1.5/5

Anonymous Solo - 12/09/2020 Confirmed reviews ALL

I asked a quite room to prepare for my exam. but the room is closed to the Lift where some restoration works went on. The worker is kind enough to completed his work in short time. But what I do not like is the reception that did not care at all to my request. Apart from it, they stay is fine.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Winterthur City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies to the disagreement due to the reparations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Myriam Schmid - General Manager

Great staff always smiling and friendly

Customer review rating 3.5/5

Giulia B. Families - 31/08/2020 Confirmed reviews ALL

Upon arrival we were met by a friendly female member of staff, ( I apologize for not remembering her name) who informed us of an upgrade of hotel , which we were happy about . The lift was out of action during our stay, and she walked up 4 flights of stairs in the sweltering heat, to show us how to get from one hotel to the other!! Thank you so much for that, our suitcases were really heavy!! The room was a little basic by Ibis standard, hard to ascertain whether air conditioning was working or not, using our logic nothing seemed to to produce cold air, our room was facing a resdiential building with balconies, and so a curtain for a little privacy would have been apprciated. !! The area surrounding the hotel is nice and lively in the evening, my teenage daughters liked that we could go for a walk , and dine in walking distance. Thanks again to the wonderrful staff !

Dear Mrs.B. Thank you so much for taking the time to share your experience at Ibis Winterthur City. We take pride in knowing our guests are happy with their experience. Thank you again for the nice words. We look forward to serving you again very soon Best regards Shohrat Reception

well located, with parking and not far from the center of the town

Customer review rating 4.0/5

Enrico Couples - 26/08/2020 Confirmed reviews ALL

good staying

Dear Enrico We are happy to hear you had a positive experience at Ibis Winterthur City! We value your input and hope to visit us again very soon Best regards Shohrat Reception

Good stay!

Customer review rating 4.5/5

Anonymous Couples - 15/08/2020 Confirmed reviews ALL

The room was clean and pleasant. We liked the well maintained bathroom and shower. The breakfast was very good. We also received the Spelt flour bread, the rolls, and the lactose free milk we ordered ahead of time. We would stay at an ibis hotel again. The only thing that caught us of guard was the 16 Euro charge for parking. Also, it might be helpful reminding people somewhere, maybe on line, about the parking fee and to bring an adapter. Again, it was a good stay.!

Dear guest We are thrilled to have you as part of the ALL family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Best regards Shohrat Reception

Tiny room, uncomfortable beds, location okay but not great.

Customer review rating 0.5/5

Guido Families - 03/08/2020 Confirmed reviews ALL

Booked a 3 person room with 1 double + 1 single bed in the ibis Winterthur City (note: this was not the cheaper "ibis budget" variant!). The ibis website nicely announces this room with a "new sleep-easy concept". The size of the room is a no-go; super tiny; hardly usable with 3 people! The single bed is very uncomfortable, basically a foldable spare bed with two rigid and unsuspended bars in the middle, definitely no "sleep-easy". Location is not that great either, next to a McDrive in a somewhat deserted area. Staff was not very cooperative either. Would not recommend it to a friend.

Dear Guido , Thank you for taking the time to tell us about your experience at the ibis Winterthur City. I am sorry to hear that you were a bit disappointed with the size of our rooms. I fully understand your disappointment if you were expecting a large room. Unfortunately we can't change the size of the rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Myriam Schmid - General Manager

Meet and exceed expectations

Customer review rating 4.5/5

Anonymous Couples - 10/03/2020 Confirmed reviews ALL

Fast efficient and friendly

Dear guest We are thrilled to have you as part of the ALL family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon Best regards Shohrat Reception

Nice hotel, but member mails?

TripAdvisor rating 3.0/5

ChrisseOi 23/02/2020 TripAdvisor review

As many times before we stayed at ibis Winterthur and everything was as good as it use to be. The only thing that disappointed me was that I got an e-mail on October 18th from Accor hotels telling me (in person) that if I book now I get 30 % off + free breakfasts. I did that (pushed the button) but was not able to find any such deal and did not get the discount nor the free breakfasts. I tried to explain this first by mail and then when visiting the hotel, but nothing could be done, no one could explain what happened. I feel cheated on this.

Dear Guest, Thank you for taking the time to review our hotel. It is a bit difficult to explain what could have happened during the reservation process on the website. As you said you didn't find this offer for our hotel, maybe the action didn't' concerned our hotel. May you can send a copy of that email to my attention and your booking references so I can check if I find an explanation for this? Please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. I hope you haven't lost the trust you've shown in our organization and you will give us an opportunity to serve you better in the future. Best regards, Myriam Schmid - General Manager

Good price / value / location

Customer review rating 4.0/5

Rita Families - 18/02/2020 Confirmed reviews ALL

The hotel is conveniently located near public transportation that brings you into the city. It was clean and efficiently furnished for a good price, with a satisfying breakfast.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stephanie Pinto

Just what we needed

Customer review rating 4.5/5

Dirk Families - 03/02/2020 Confirmed reviews ALL

As an intermediate hotel on our voyage. Comfortable beds for sleeping and early good breakfast.

Dear Dirk Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Stephanie Pinto

Eveything perfect asusual

TripAdvisor rating 5.0/5

francescovasconi Business - 26/01/2020 TripAdvisor review

Everything perfect during my staying there, as usual when I'm going there for business trip. Employee are taking care of you feeling comfortable and "at home" and trying to satisfy every extra request in a very short time.

Everything super

Customer review rating 4.5/5

Francesco Business - 24/01/2020 Confirmed reviews ALL

Everything was simply perfect.

Dear Francesco I am very pleased that you enjoyed your stay with us and hope to have you back as a guest soon as possible. Nice weekend Your Danijela

staff very kind, room and service acceptable.

Customer review rating 3.5/5

Sisw Business - 20/01/2020 Confirmed reviews ALL

the room was lacking of plugs for travelers from abroad, and plugs in the bathroom. Also, the carpet and in general the room was not 100%. However, the staff at the reception and in the restaurant was very friendly.

Dear SISW Thank you very much for staying with us and for sharing your opinion,we are happy to hear that you enjoyed your stay with us and hope to see you again very soon. Sincerely, Shohrat Reception

A Swiss holiday involving a 5 night stay

TripAdvisor rating 5.0/5

UNDERBRIDGE Friends getaway - 16/09/2019 TripAdvisor review

Access to local transport VERY GOOD. Access to Motorway network very good On site parking very good English speaking T V Channels available EXCELLENT Reception staff EXCELLENT Breakfast was what we have come to expect from the Ibis chain. It is still a pity tea / coffee facility is not available in the rooms.

Dear Underbridge Thank you very much for the great review and for staying with us and for sharing your opinion,we are happy to hear that you enjoyed your stay with us As your opinion is very valuable and help us to improve our service and quality. We hope to welcome you back very soon! Best regards Shohrat

Pefect place to stay

TripAdvisor rating 5.0/5

787hermanz Friends getaway - 21/03/2019 TripAdvisor review

The hotel is conveniently located very near (3 busstops away) to the city centre of Winterthur. Equally very near to the main train station with very regular connections to -amongst other- Zürich and Zürich Airport. It has a parking facilities and the rooms are clean and functional. The staff is very friendly and helpful.

Dear 787hermanz Thank you very much for staying with us and for sharing your opinion,we are happy to hear that you enjoyed your stay with us As your opinion is very valuable and help us to improve our service and quality. We hope to welcome you back very soon! Best regards Shohrat Reception

Conveniently located, friendly staff

TripAdvisor rating 3.0/5

Bhattacharya2018 Business - 14/09/2018 TripAdvisor review

Within walking distance from the station, the hotel is conveniently located. The room was cozy and was cleaned everyday. One can have a sumptuous breakfast as the buffet includes warm rice (no warm side dishes though!) , fresh wafers and Bircher Muesli. The hotel has a bar serving other meals too but as I was out in the town everyday, I did not use that facility. The staff is very friendly and helpful. The only thing I missed is the facility to make tea or coffee and a mini bar in the room.

Dear guest, Thank you for making the ibis Winterthur your hotel of choice. I am pleased you found our hotel suitable to your needs. Your recommendation is very much appreciated. I do hope we will have the opportunity to welcome you back again. Best regards, Myriam Schmid - General Manager

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