ibis Winterthur City 2 stars

Customer review rating (ALL Rating) 4.3/5 609 reviews

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Description

Hotel extras

  • Complimentary WiFi throughout the hotel

  • Close to downtown

  • Easy freeway access

  • Bus stop close to the hotel

  • Shopping facilities nearby

Our accommodation(s)

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Hotel location

ibis Winterthur City

Bruehlbergstrasse 7
8400 WINTERTHUR
Switzerland

GPS:47.495864, 8.711944

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  609 reviews

Customer review rating 4.5/5

Christel O. Couples - Confirmed reviews ALL

Everything was very good,as usual :)

Customer review rating 1.5/5

Patrick O. Solo - Confirmed reviews ALL

Two things annoyed me immensely. The doors in this hotel close with a bang. On a public holiday morning, 14.05.26. The first bang woke me at about 6.30 am. From then on, it was more or less a cascade of banging doors. But the worst is yet to come. I arrived at breakfast at 8:50 a.m. There was a teaspoon of scrambled eggs, no croisants, except for chocolate ones, and no bread except for the tail end of a rustic baguette. I mentioned this to the receptionist and got no reaction or explanation. At 09.20, someone arrived with the scrambled eggs. I mentioned that there was no bread. OK OK ! was the answer, and the Baguetts, white and rustic, arrived at 9.35. I am an All Accor customer ( silver) and often use the Ibis chain, I know what to expect even in Budget but this was really my worst stay anywhere. Ibis budget Winterthur..... no thanks!

Dear Mr. O’Leary, Thank you for taking the time to share your review. We are truly sorry to hear that some aspects of your stay did not meet your expectations. We regret the disturbance caused by the doors and understand how disruptive this must have been to your rest. We also apologize for the shortcomings with the breakfast service and the delayed response from our team. Your feedback regarding the recognition of your Silver status is also valuable to us, and we take note of your concerns about the overall service experience. Nonetheless, we are glad that you found the cleanliness standards satisfactory during your visit. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Shohrat Öztürk, Front office Manager

Customer review rating 2.0/5

Amanda W. Couples - Confirmed reviews ALL

Place is okay, expensive for what you're getting. Small room.

Dear Ms. W., Thank you for taking the time to share your feedback. We appreciate your loyalty as a Classic member of our ALL Accor program and are glad to know you would recommend it to others. Your continued trust in our brand is truly valued. However, we sincerely apologize that your experience fell short in some areas. We acknowledge your perspective on the value of your stay and regret that your accommodation did not meet your expectations. Our rooms are designed with practicality in mind to offer efficient use of space without compromising on comfort. We take all feedback seriously and will review your comments to enhance our guests’ experiences. We hope to see you again in the future. Kind regards, Shohrat Öztürk, Front office Manager

Customer review rating 5.0/5

Slaven G. Business - Confirmed reviews ALL

Nice hotel, clean rooms, good breakfast, good location. I would stay again.

Dear Mr. G., It’s a real reward to receive such a great review. We are thrilled to hear about your excellent experience at ibis Winterthur City. Our team is delighted that our sparkling rooms and satisfying breakfast options contributed to your pleasant stay. It’s great to know our central location provided the convenience you needed for your business trip, and we’re honored you’d choose us again. It would be a pleasure to welcome you back on a future occasion. Best wishes, Shohrat Öztürk, Front office Manager

Customer review rating 4.5/5

Stephanie N. Friends - Confirmed reviews ALL

Comfortable room and beds. Only one complaint: the bathroom light switch (outside the bathroom) shines so bright when off and illuminates the room. We had to leave the bathroom light on. :(

Dear Ms. N., Thank you for the time taken to share your experience of staying with us. We are delighted that your experience at ibis Winterthur City met your expectations. It is wonderful that you found comfort in your room and enjoyed our signature Sweet Beds. Still, we regret any inconvenience caused by the bathroom design. Your feedback helps us refine guest comfort, and we’ll explore ways to balance functionality with sustainability. Finally, we appreciate your loyalty as a Classic member and your high recommendation score. Your trust motivates us to maintain our standards. We hope to have the pleasure of seeing you again in the future. Kind regards, Shohrat Öztürk, Front office Manager

Other web-users rate our hotel

  • 179 reviews 8.5/10 Location
  • 311 reviews 5.2/10 Room
  • 225 reviews 8.1/10 Service
  • 185 reviews 4/10 Comfort
  • 137 reviews 5.2/10 Cleanliness
  • 103 reviews 5.7/10 Breakfast
  • 65 reviews 3.9/10 Value
  • 30 reviews 3.6/10 Amenities

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