ibis Winterthur City 2 stars

Customer review rating (ALL Rating) 4.3/5 613 reviews

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Bruehlbergstrasse 7, 8400 WINTERTHUR, Switzerland

Description

Hotel extras

  • Complimentary WiFi throughout the hotel

  • Close to downtown

  • Easy freeway access

  • Bus stop close to the hotel

  • Shopping facilities nearby

Our accommodation(s)

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Hotel location

ibis Winterthur City

Bruehlbergstrasse 7
8400 WINTERTHUR
Switzerland

GPS:47.495864, 8.711944

Telephone
Fax +41 52 264 57 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  613 reviews

TripAdvisor Rating  3.7/5  411 reviews

Customer review rating 4.5/5

Christel O. Families - Confirmed reviews ALL

There was some problems with the booking (probably as I used my newer e-mail address). I wrote an email to the hotel and the booking was made and changed to my old account. Anyway at the hotel, I was a guest at standard level and did not get the welcome drinks. (Does not really matter). However everything was cleared up on the way we left and there is probably no problems next time.

Dear Ms. O., Thank you for taking the time to leave a review of your stay with us. We are delighted to hear about your positive experience at ibis Winterthur City. It’s wonderful to know our team could assist you during checkout. We always aim to provide attentive service that makes departures as smooth as arrivals. That said, we regret any initial confusion regarding your booking details. Our reception team is available around the clock to help guests with account-related matters. Finally, we’re thrilled you plan to visit us again. Our convenient location near Winterthur’s museums and Technorama remains ideal for exploring the city’s cultural offerings. We look forward to welcoming you back on a future occasion. Best regards, Shohrat Öztürk, Front office Manager

Customer review rating 3.5/5

Hans-joerg S. Families - Confirmed reviews ALL

As expected for an Ibis but room for improvement. Breakfast was excellent!

Dear Mr S., Thank you for sharing your experience with us. We appreciate your recognition of our team’s efforts to maintain our hospitality standards throughout your stay. That said, we sincerely regret any inconvenience experienced during your arrival and have reinforced our procedures to ensure smoother transitions between digital and in-person services. Regarding bathroom facilities, we’ve intensified our cleaning protocols to prevent recurrence. We hope you were able to appreciate our strategic location near Winterthur’s business district and cultural attractions during your family visit. We look forward to welcoming you back again for an improved experience. Kind regards, Shohrat Öztürk, Front office Manager

Customer review rating 5.0/5

Karl J. N. Business - Confirmed reviews ALL

Perfect stay, great employees, congratulation!

Dear Mr N., Thank you for such a positive review. It’s wonderful to hear about your positive experience at ibis Winterthur City. We’re delighted our team’s attentive service made your business stay comfortable, particularly noting your kind words about our Breakfast Service colleague. Your recognition of our staff’s efforts and continued loyalty as a Gold member truly motivates us to maintain our standards. We’re equally pleased you’d recommend both our hotel and ALL Accor programme to others, which we consider the highest compliment. It would be a pleasure to welcome you back on a future occasion. Best wishes, Shohrat Öztürk, Front office Manager

Customer review rating 5.0/5

Godfrey M. Couples - Confirmed reviews ALL

Top service

Dear Mr M., Thank you for taking the time to leave a review of your recent stay. We appreciate your feedback about your recent stay. Our team takes pride in delivering efficient service that meets guests’ expectations. Your recognition of our straightforward booking process aligns with our goal to make travel planning effortless for every visitor. We hope that we may have the pleasure of seeing you again in the future. Kindest regards, Shohrat Öztürk, Front office Manager

Customer review rating 4.5/5

Z. Z. Solo - Confirmed reviews ALL

Sehr gut das ganze team ist sehr freundlich und hilfsbereit. Bei der reinigung ist noch verbesserungs bedarf.

Sehr geehrter Herr Z., vielen Dank für Ihre ausführliche Bewertung Ihres Aufenthalts bei uns. Wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt im ibis Winterthur City hatten. Besonders erfreulich ist es zu hören, dass Sie sich bei uns willkommen gefühlt haben. Die freundliche Atmosphäre und der herzliche Service unserer Mitarbeiter liegen uns sehr am Herzen. Bezüglich der angesprochenen Verbesserungsmöglichkeiten möchten wir uns aufrichtig entschuldigen. Ihre Anregungen nehmen wir sehr ernst und werden diese intern besprechen. Zudem schätzen wir Ihre positive Bewertung des Preis-Leistungs-Verhältnisses und der reibungslosen Abläufe während Ihres Aufenthalts. Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Sigurd Gilbert, Front Office Heartist

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Other web-users rate our hotel

  • 176 reviews 8.9/10 Location
  • 313 reviews 5.3/10 Room
  • 222 reviews 8.4/10 Service
  • 180 reviews 4.1/10 Comfort
  • 128 reviews 4.5/10 Cleanliness
  • 100 reviews 6.2/10 Breakfast
  • 70 reviews 4.8/10 Value
  • 33 reviews 4.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.