ibis Winterthur City Hotel 2 stars

Customer review rating 4.2/5 1,897 reviews
ibis Winterthur City
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+ 17 Services
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Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • 88 modern guest rooms

  • Free WIFI throughout the hotel

  • Close to the city center

  • Seminar room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private enclosed outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Winterthur City

Brühlbergstrasse 7
8400
winterthur
switzerland

Tel: +41522645700

Fax: (+41)52/2645711

Contact email

Check-in from 12h00

Check out up to 12h00

  • BY BUS :  1 LOKI

  • By plane

    BALE MULHOUSE At 102km / 63.39 miles

  • By plane

    ZURICH At 18km / 11.19 miles

  • By car

    WINTERTHUR TOSS At 1km / 0.62 miles

  • By train

    WINTERTHUR At 0.8km / 0.5 miles

  • By train

    WINTERTHUR HAUPTBAHNHOF At 2km / 1.24 miles

GPS :47.495864, 8.711944

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed (63x79 in. [160x200 cm]), new sleep-easy concept

  • Max. number of persons: 2
  • Area: From 16
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Room with twin beds (35x79 inches [90x200 cm]), new sleep-easy concept

  • Max. number of persons: 2
  • Area: From 16
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Room with double bed (63X79 in.) + single bed (31x75 in.), new sleep-easy concept

  • Max. number of persons: 3
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
Accessible room

Room with 1 double bed (63x79 in. [150x200 cm]) and wheelchair access

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 41

  • Maximum capacity: 24 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
ibis Winterthur City

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,897 reviews

tripadvisor

TripAdvisor Rating 3.5/5

387 reviews

Meet and exceed expectations

Customer review rating 4.2/5

Anonymous Couples - 10/03/2020 Confirmed reviews ALL

Fast efficient and friendly

Dear guest We are thrilled to have you as part of the ALL family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon Best regards Shohrat Reception

Nice hotel, but member mails?

TripAdvisor rating 3.5/5

ChrisseOi 23/02/2020 TripAdvisor review

As many times before we stayed at ibis Winterthur and everything was as good as it use to be. The only thing that disappointed me was that I got an e-mail on October 18th from Accor hotels telling me (in person) that if I book now I get 30 % off + free breakfasts. I did that (pushed the button) but was not able to find any such deal and did not get the discount nor the free breakfasts. I tried to explain this first by mail and then when visiting the hotel, but nothing could be done, no one could explain what happened. I feel cheated on this.

Dear Guest, Thank you for taking the time to review our hotel. It is a bit difficult to explain what could have happened during the reservation process on the website. As you said you didn't find this offer for our hotel, maybe the action didn't' concerned our hotel. May you can send a copy of that email to my attention and your booking references so I can check if I find an explanation for this? Please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. I hope you haven't lost the trust you've shown in our organization and you will give us an opportunity to serve you better in the future. Best regards, Myriam Schmid - General Manager

Good price / value / location

Customer review rating 4.2/5

Rita Families - 18/02/2020 Confirmed reviews ALL

The hotel is conveniently located near public transportation that brings you into the city. It was clean and efficiently furnished for a good price, with a satisfying breakfast.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stephanie Pinto

Just what we needed

Customer review rating 4.2/5

Dirk Families - 03/02/2020 Confirmed reviews ALL

As an intermediate hotel on our voyage. Comfortable beds for sleeping and early good breakfast.

Dear Dirk Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Stephanie Pinto

Eveything perfect asusual

TripAdvisor rating 3.5/5

francescovasconi Business - 26/01/2020 TripAdvisor review

Everything perfect during my staying there, as usual when I'm going there for business trip. Employee are taking care of you feeling comfortable and "at home" and trying to satisfy every extra request in a very short time.

Everything super

Customer review rating 4.2/5

Francesco Business - 24/01/2020 Confirmed reviews ALL

Everything was simply perfect.

Dear Francesco I am very pleased that you enjoyed your stay with us and hope to have you back as a guest soon as possible. Nice weekend Your Danijela

staff very kind, room and service acceptable.

Customer review rating 4.2/5

Sisw Business - 20/01/2020 Confirmed reviews ALL

the room was lacking of plugs for travelers from abroad, and plugs in the bathroom. Also, the carpet and in general the room was not 100%. However, the staff at the reception and in the restaurant was very friendly.

Dear SISW Thank you very much for staying with us and for sharing your opinion,we are happy to hear that you enjoyed your stay with us and hope to see you again very soon. Sincerely, Shohrat Reception

Very good

Customer review rating 4.2/5

David C. Business - 10/12/2019 Confirmed reviews ALL

Quiet room, good breakfast, fast check ou

Dear David C Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shohrat Reception

Pleasant modern hotel

Customer review rating 4.2/5

Tom S. Solo - 11/11/2019 Confirmed reviews ALL

The hotel is quite modern and stylish compared with the usual Ibis standard. Nice bar and good location too.

Dear Tom S thank you very much for taking time to write to us about your stay with us we are really happy that you had a wonderful stay and looking forward to welcome you back in the future Best regards Shohrat Reception

The customáry high standard one expects.

Customer review rating 4.2/5

William R. Friends - 30/09/2019 Confirmed reviews ALL

Staff were extremely helpful at the check-in as I had booked 3 rooms for 4 pax. All of us slept well and enjoyed a nourishing breakfast before we sadly had to depart for home.

Dear Mr. R. thank you so much for the nice review, it is great to know you had a pleasant stay with us.we are looking forward to welcome you back Best regards Shohrat Reception

Winterthur

Customer review rating 4.2/5

Ahmed Couples - 23/09/2019 Confirmed reviews ALL

Clean, good breakfast. Excellent service by staff specially Sharaf

Dear Ahmed Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shohrat Reception

A Swiss holiday involving a 5 night stay

TripAdvisor rating 3.5/5

UNDERBRIDGE Friends getaway - 16/09/2019 TripAdvisor review

Access to local transport VERY GOOD. Access to Motorway network very good On site parking very good English speaking T V Channels available EXCELLENT Reception staff EXCELLENT Breakfast was what we have come to expect from the Ibis chain. It is still a pity tea / coffee facility is not available in the rooms.

Dear Underbridge Thank you very much for the great review and for staying with us and for sharing your opinion,we are happy to hear that you enjoyed your stay with us As your opinion is very valuable and help us to improve our service and quality. We hope to welcome you back very soon! Best regards Shohrat

No longer the Ibis we knew from a few years ago.

Customer review rating 4.2/5

Anonymous Couples - 07/08/2019 Confirmed reviews ALL

We will not be returning to the Ibis Winterthur. We liked having the restaurant. It made a huge difference. The whole atmosphere on the first floor was changed. We also noticed that the carpeting on our hall floor was not clean. Small things make a difference.

Dear guest, Thank you for sharing your impressions after your stay at ibis Winterthur City. We are sorry that our renovated rooms didn't fit your expectations anymore. I would like to apologize for the fact that the carpet wasn't clean during your stay. Our housekeeping team took the appropriate measure. Again, I sincerely apologize for the inconvenience caused. I hope you haven't lost the trust you've shown in our organization and you will give us an opportunity to serve you better in the future. Best regards, Myriam Schmid - General Manager

Small, hot room, but clean

Customer review rating 4.2/5

Jasmina Business - 31/07/2019 Confirmed reviews ALL

Room way too small and too hot for the offered price. Everything was clean, and the breakfast was also good.

Dear Jasmina Thank for taking time to write to us about your stay at Ibis Winterthur stay I am really sorry you were not fully satisfy with your stay with us. You also noted that you had problems with the AC. I am sorry to hear that this has influenced your stay with us. In case of technical problems, please do not hesitate to contact our reception staff to resolve any problems. We appreciate your comment which helps us to improve our services and quality And hope to give us the chance to serve you better in the future Best regards Shohrat Reception

Fine

Customer review rating 4.2/5

Anonymous Families - 28/07/2019 Confirmed reviews ALL

The lock to our room was not in order, but it was organized so we got another room instead, and a suitable compensation... so everything worked out fine...

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Shohrat Reception

Not good experience, won't recommend to fellow travellers.

Customer review rating 4.2/5

Abhishek Families - 08/07/2019 Confirmed reviews ALL

The staff in general are too arrogant to respond to any queries,i have stayed in many IBIS hotels across Europe and Asia but have never been this dissatisfied. I complained for cooling problem(it was quite hot day) but Thomas from front desk said that he will get this done next day,i had to sleep with window open due to suffocating environment. The shampoo was not filled regularly and dustbin was only kept in bathroom,no dustbin in room. Please change your management and train your employees better.

Dear Mr.Abhishek Thank you for taking the time to share your feedback. While I wish you had a better experience, i am sorry to know that your stay did not meet your expectations We hope to welcome you soon. Best regards Shohrat Reception
Customer review rating 4.2/5

P. Solo - 08/07/2019 Confirmed reviews ALL

no A/C Working and Room cleaning no good

Dear Mr. P. Thank you for taking the time to write to us about your stay at Ibis Winterthur City Please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Shohrat Reception

Not bad

Customer review rating 4.2/5

Abdulmohsen Business - 29/06/2019 Confirmed reviews ALL

Not bad , it's ok

Dear Mr. Abdulmohsen Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shohrat Reception

Well run hotel

Customer review rating 4.2/5

Ec Couples - 20/06/2019 Confirmed reviews ALL

The room is clean and well prepared.

Dear EC Thank you very much for staying with us and for sharing your opinion,we are happy to hear that you enjoyed your stay with us As your opinion is very valuable and help us to improve our service and quality. We hope to welcome you back very soon! Best regards Shohrat Reception

Over night stay

Customer review rating 4.2/5

Daryl C. Couples - 14/06/2019 Confirmed reviews ALL

Night stay was spur of the moment and we found the staff and the facilities were good. The Ibis was a short bus ride to the station. The staff were extremely helpful and welcoming. The room was clean and gave us a good nights sleep, the facilities were good.

Dear Mr.c. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shohrat Reception
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