ibis Winterthur City Hotel 2 stars

Customer review rating 4.2/5 2,000 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Winterthur City
See on a map
+ 16 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Complimentary WiFi throughout the hotel

  • Close to downtown

  • ALLSAFE certified hotel

  • Bus stop close to the hotel

  • Shopping facilities nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private enclosed outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutique Gourmande
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Snack & beverage machinePaying
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis Winterthur City

Brühlbergstrasse 7
8400
winterthur
switzerland

Tel: +41522645700

Fax: (+41)52/2645711

Check-in from 12h00

Check out up to 12h00

  • BY BUS :  1 LOKI

  • By plane

    BALE MULHOUSE At 102km / 63.39 miles

  • By plane

    ZURICH At 18km / 11.19 miles

  • By car

    WINTERTHUR TOSS At 1km / 0.62 miles

  • By train

    WINTERTHUR At 0.8km / 0.5 miles

  • By train

    WINTERTHUR HAUPTBAHNHOF At 2km / 1.24 miles

GPS :47.495864, 8.711944

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed (63x79 in. [160x200 cm]), new sleep-easy concept

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Room with twin beds (35x79 inches [90x200 cm]), new sleep-easy concept

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Room with double bed (63X79 in.) + single bed (31x75 in.), new sleep-easy concept

  • Max. number of persons: 3
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Room with 1 double bed (63x79 in. [150x200 cm]) and wheelchair access

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

BAR

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 41

  • Maximum capacity: 24 people

Find out more

Our guest reviews for
ibis Winterthur City

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,000 reviews

tripadvisor

TripAdvisor Rating 3.5/5

392 reviews

Customer review rating 4.2/5

Anonymous Solo - 12/09/2020 Confirmed reviews ALL

I asked a quite room to prepare for my exam. but the room is closed to the Lift where some restoration works went on. The worker is kind enough to completed his work in short time. But what I do not like is the reception that did not care at all to my request. Apart from it, they stay is fine.

Great staff always smiling and friendly

Customer review rating 4.2/5

Giulia B. Families - 31/08/2020 Confirmed reviews ALL

Upon arrival we were met by a friendly female member of staff, ( I apologize for not remembering her name) who informed us of an upgrade of hotel , which we were happy about . The lift was out of action during our stay, and she walked up 4 flights of stairs in the sweltering heat, to show us how to get from one hotel to the other!! Thank you so much for that, our suitcases were really heavy!! The room was a little basic by Ibis standard, hard to ascertain whether air conditioning was working or not, using our logic nothing seemed to to produce cold air, our room was facing a resdiential building with balconies, and so a curtain for a little privacy would have been apprciated. !! The area surrounding the hotel is nice and lively in the evening, my teenage daughters liked that we could go for a walk , and dine in walking distance. Thanks again to the wonderrful staff !

well located, with parking and not far from the center of the town

Customer review rating 4.2/5

Enrico Couples - 26/08/2020 Confirmed reviews ALL

good staying

Dear Enrico We are happy to hear you had a positive experience at Ibis Winterthur City! We value your input and hope to visit us again very soon Best regards Shohrat Reception

Good stay!

Customer review rating 4.2/5

Anonymous Couples - 15/08/2020 Confirmed reviews ALL

The room was clean and pleasant. We liked the well maintained bathroom and shower. The breakfast was very good. We also received the Spelt flour bread, the rolls, and the lactose free milk we ordered ahead of time. We would stay at an ibis hotel again. The only thing that caught us of guard was the 16 Euro charge for parking. Also, it might be helpful reminding people somewhere, maybe on line, about the parking fee and to bring an adapter. Again, it was a good stay.!

Dear guest We are thrilled to have you as part of the ALL family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Best regards Shohrat Reception

Tiny room, uncomfortable beds, location okay but not great.

Customer review rating 4.2/5

Guido Families - 03/08/2020 Confirmed reviews ALL

Booked a 3 person room with 1 double + 1 single bed in the ibis Winterthur City (note: this was not the cheaper "ibis budget" variant!). The ibis website nicely announces this room with a "new sleep-easy concept". The size of the room is a no-go; super tiny; hardly usable with 3 people! The single bed is very uncomfortable, basically a foldable spare bed with two rigid and unsuspended bars in the middle, definitely no "sleep-easy". Location is not that great either, next to a McDrive in a somewhat deserted area. Staff was not very cooperative either. Would not recommend it to a friend.

Dear Guido , Thank you for taking the time to tell us about your experience at the ibis Winterthur City. I am sorry to hear that you were a bit disappointed with the size of our rooms. I fully understand your disappointment if you were expecting a large room. Unfortunately we can't change the size of the rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Myriam Schmid - General Manager

Meet and exceed expectations

Customer review rating 4.2/5

Anonymous Couples - 10/03/2020 Confirmed reviews ALL

Fast efficient and friendly

Dear guest We are thrilled to have you as part of the ALL family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon Best regards Shohrat Reception

Nice hotel, but member mails?

TripAdvisor rating 3.5/5

ChrisseOi 23/02/2020 TripAdvisor review

As many times before we stayed at ibis Winterthur and everything was as good as it use to be. The only thing that disappointed me was that I got an e-mail on October 18th from Accor hotels telling me (in person) that if I book now I get 30 % off + free breakfasts. I did that (pushed the button) but was not able to find any such deal and did not get the discount nor the free breakfasts. I tried to explain this first by mail and then when visiting the hotel, but nothing could be done, no one could explain what happened. I feel cheated on this.

Dear Guest, Thank you for taking the time to review our hotel. It is a bit difficult to explain what could have happened during the reservation process on the website. As you said you didn't find this offer for our hotel, maybe the action didn't' concerned our hotel. May you can send a copy of that email to my attention and your booking references so I can check if I find an explanation for this? Please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. I hope you haven't lost the trust you've shown in our organization and you will give us an opportunity to serve you better in the future. Best regards, Myriam Schmid - General Manager

Good price / value / location

Customer review rating 4.2/5

Rita Families - 18/02/2020 Confirmed reviews ALL

The hotel is conveniently located near public transportation that brings you into the city. It was clean and efficiently furnished for a good price, with a satisfying breakfast.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stephanie Pinto

Just what we needed

Customer review rating 4.2/5

Dirk Families - 03/02/2020 Confirmed reviews ALL

As an intermediate hotel on our voyage. Comfortable beds for sleeping and early good breakfast.

Dear Dirk Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Stephanie Pinto

Eveything perfect asusual

TripAdvisor rating 3.5/5

francescovasconi Business - 26/01/2020 TripAdvisor review

Everything perfect during my staying there, as usual when I'm going there for business trip. Employee are taking care of you feeling comfortable and "at home" and trying to satisfy every extra request in a very short time.

Everything super

Customer review rating 4.2/5

Francesco Business - 24/01/2020 Confirmed reviews ALL

Everything was simply perfect.

Dear Francesco I am very pleased that you enjoyed your stay with us and hope to have you back as a guest soon as possible. Nice weekend Your Danijela

staff very kind, room and service acceptable.

Customer review rating 4.2/5

Sisw Business - 20/01/2020 Confirmed reviews ALL

the room was lacking of plugs for travelers from abroad, and plugs in the bathroom. Also, the carpet and in general the room was not 100%. However, the staff at the reception and in the restaurant was very friendly.

Dear SISW Thank you very much for staying with us and for sharing your opinion,we are happy to hear that you enjoyed your stay with us and hope to see you again very soon. Sincerely, Shohrat Reception

Very good

Customer review rating 4.2/5

David C. Business - 10/12/2019 Confirmed reviews ALL

Quiet room, good breakfast, fast check ou

Dear David C Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shohrat Reception

Pleasant modern hotel

Customer review rating 4.2/5

Tom S. Solo - 11/11/2019 Confirmed reviews ALL

The hotel is quite modern and stylish compared with the usual Ibis standard. Nice bar and good location too.

Dear Tom S thank you very much for taking time to write to us about your stay with us we are really happy that you had a wonderful stay and looking forward to welcome you back in the future Best regards Shohrat Reception

The customáry high standard one expects.

Customer review rating 4.2/5

William R. Friends - 30/09/2019 Confirmed reviews ALL

Staff were extremely helpful at the check-in as I had booked 3 rooms for 4 pax. All of us slept well and enjoyed a nourishing breakfast before we sadly had to depart for home.

Dear Mr. R. thank you so much for the nice review, it is great to know you had a pleasant stay with us.we are looking forward to welcome you back Best regards Shohrat Reception

Winterthur

Customer review rating 4.2/5

Ahmed Couples - 23/09/2019 Confirmed reviews ALL

Clean, good breakfast. Excellent service by staff specially Sharaf

Dear Ahmed Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shohrat Reception

A Swiss holiday involving a 5 night stay

TripAdvisor rating 3.5/5

UNDERBRIDGE Friends getaway - 16/09/2019 TripAdvisor review

Access to local transport VERY GOOD. Access to Motorway network very good On site parking very good English speaking T V Channels available EXCELLENT Reception staff EXCELLENT Breakfast was what we have come to expect from the Ibis chain. It is still a pity tea / coffee facility is not available in the rooms.

Dear Underbridge Thank you very much for the great review and for staying with us and for sharing your opinion,we are happy to hear that you enjoyed your stay with us As your opinion is very valuable and help us to improve our service and quality. We hope to welcome you back very soon! Best regards Shohrat

No longer the Ibis we knew from a few years ago.

Customer review rating 4.2/5

Anonymous Couples - 07/08/2019 Confirmed reviews ALL

We will not be returning to the Ibis Winterthur. We liked having the restaurant. It made a huge difference. The whole atmosphere on the first floor was changed. We also noticed that the carpeting on our hall floor was not clean. Small things make a difference.

Dear guest, Thank you for sharing your impressions after your stay at ibis Winterthur City. We are sorry that our renovated rooms didn't fit your expectations anymore. I would like to apologize for the fact that the carpet wasn't clean during your stay. Our housekeeping team took the appropriate measure. Again, I sincerely apologize for the inconvenience caused. I hope you haven't lost the trust you've shown in our organization and you will give us an opportunity to serve you better in the future. Best regards, Myriam Schmid - General Manager

Small, hot room, but clean

Customer review rating 4.2/5

Jasmina Business - 31/07/2019 Confirmed reviews ALL

Room way too small and too hot for the offered price. Everything was clean, and the breakfast was also good.

Dear Jasmina Thank for taking time to write to us about your stay at Ibis Winterthur stay I am really sorry you were not fully satisfy with your stay with us. You also noted that you had problems with the AC. I am sorry to hear that this has influenced your stay with us. In case of technical problems, please do not hesitate to contact our reception staff to resolve any problems. We appreciate your comment which helps us to improve our services and quality And hope to give us the chance to serve you better in the future Best regards Shohrat Reception

Fine

Customer review rating 4.2/5

Anonymous Families - 28/07/2019 Confirmed reviews ALL

The lock to our room was not in order, but it was organized so we got another room instead, and a suitable compensation... so everything worked out fine...

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Shohrat Reception

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in winterthur