ibis Winterthur City 2 stars

Customer review rating (ALL Rating) 4.3/5 631 reviews

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Brühlbergstrasse 7, 8400 WINTERTHUR, Switzerland

Description

Hotel extras

  • Complimentary WiFi throughout the hotel

  • Close to downtown

  • Easy freeway access

  • Bus stop close to the hotel

  • Shopping facilities nearby

Our accommodation(s)

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Hotel location

ibis Winterthur City

Brühlbergstrasse 7
8400 WINTERTHUR
Switzerland

GPS:47.495864, 8.711944

Telephone
Fax +41 52 264 57 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  631 reviews

TripAdvisor Rating  3.5/5  409 reviews

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

We had a good stay. Hotel is within walking distance from the train station and the staff were amazing.

Dear Ms. C., Thank you for the time taken to share your experience of staying with us. We are delighted that you enjoyed your stay, the convenience of our location, and found our staff to be amazing. Our hotel’s proximity to the train station is indeed one of the features that our guests find most beneficial, and we are glad it contributed positively to your visit. The team here takes great pride in delivering exceptional service, and your kind words are a wonderful affirmation of their efforts. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Sigurd Gilbert, Front Office Heartist

Well located

Customer review rating 4.0/5

Eric F. Friends - Confirmed reviews ALL

The Reception was great, the cleanliness was good and the breakfast was good.

Dear Mr F., Thank you for sharing your experience with us. We are delighted that you appreciated the warm welcome at our reception, the overall cleanliness of ibis Winterthur City, and the quality of our breakfast offerings. Your acknowledgement of these aspects of your stay is incredibly rewarding for our team. However, we understand that certain aspects did not fully meet your expectations. While our televisions provide a variety of cable channels, we note your preference for smart TVs and appreciate your suggestion. Regarding the ease of access, we strive to ensure that our guests find their way around the hotel with ease and regret any inconvenience you may have experienced. Additionally, we acknowledge your desire for a wider selection of fruits at breakfast and will consider this feedback in our continuous efforts to enhance our service offerings. Nonetheless, the hotel's location is convenient for both business and leisure travelers, with quick connections to the highway, the city center, and the Technorama, as well as a bus line directly in front of the hotel for easy access to local attractions. We hope we will have the opportunity to see you again in the future. Best regards, Sigurd Gilbert, Front Office Heartist

Customer review rating 2.5/5

Patricia S. Families - Confirmed reviews ALL

Like the bilingual staff Price high for room and amenities Room size small Toiletries insufficient Need to add tooth paste and wash cloths to room Pillows uncomfortable and not enough- need 4 for each bed Carpets dirty with old stains

Dear Ms. S., Thank you for sharing your experience with us. We are pleased that you appreciated our bilingual staff, as we strive to provide a welcoming environment for all our guests. However, we regret that your stay did not meet your expectations. We are truly sorry to hear about the issue with your reservation and the discomfort you experienced regarding the sleeping arrangements. We recognize that our pillows may not have met your preferences, and we will certainly take your feedback into consideration. Moreover, we apologize for the insufficient toiletries provided in your room, as we aim to offer a comfortable and convenient experience for all our guests. Additionally, we sincerely regret that the cleanliness of your accommodations fell short, and we appreciate you bringing this matter to our attention. We understand how important a clean and fresh environment is for our guests, and we will address this with our team to enhance our standards. We hope that you will allow us the opportunity to welcome you back in future. Best regards,

Perfectly located rather close to my company, modern and clean room, quiet, friendly staff, perfect ambience.

Customer review rating 5.0/5

Peter M. E. Business - Confirmed reviews ALL

The Ibis Winterthur City is my preferred hotel in downtown Winterthur. Easy booking, quick check-in, express check-out, nice and clean rooms .

Dear Mr E., Thank you very much for this kind review. It's rewarding to hear that your stay with us was enjoyable. We are delighted that you appreciated the contemporary design of our accommodations, our high standards of cleanliness, and the peaceful atmosphere. Our team takes pride in providing exceptional service, and it’s great that you found the ambience to be perfect. Additionally, we are pleased that the convenience of our booking process and the efficiency of our check-in and check-out services met your expectations. We look forward to seeing you again soon. Best regards, Sigurd Gilbert, Front Office Heartist

Good staying

Customer review rating 5.0/5

Francesco V. Business - Confirmed reviews ALL

I'm coming to this hotel every 2-3 months for business reasons, staying here is always a pleasure!

Dear Mr V., Thank you very much for this kind review. We are always thrilled to hear when our guests enjoy their stays with us. We are delighted that you appreciated the simplicity and efficiency of our services, ensuring a smooth and pleasant experience. It is our aim to provide a comfortable and hassle-free stay for all our guests, especially those like yourself who visit us regularly for business. We look forward to seeing you again soon. Best regards, Myriam Schmid, General Manager

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Other web-users rate our hotel

  • 166 reviews 9/10 Location
  • 356 reviews 5.2/10 Room
  • 248 reviews 8/10 Service
  • 199 reviews 3.6/10 Comfort
  • 146 reviews 5.8/10 Cleanliness
  • 121 reviews 5.8/10 Breakfast
  • 71 reviews 4.8/10 Value
  • 31 reviews 4.4/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.