ibis Winterthur City 2 stars

Customer review rating (ALL Rating) 4.3/5 609 reviews

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Brühlbergstrasse 7, 8400 WINTERTHUR, Switzerland

Description

Hotel extras

  • Complimentary WiFi throughout the hotel

  • Close to downtown

  • Easy freeway access

  • Bus stop close to the hotel

  • Shopping facilities nearby

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Winterthur City

Brühlbergstrasse 7
8400 WINTERTHUR
Switzerland

GPS:47.495864, 8.711944

Telephone
Fax +41 52 264 57 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  609 reviews

TripAdvisor Rating  3.7/5  410 reviews

Customer review rating 4.5/5

Gaby S. Couples - Confirmed reviews ALL

Sehr geehrte Frau S., vielen Dank für Ihre ausführliche Bewertung Ihres Aufenthalts. Wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt bei uns im ibis Winterthur City hatten. Besonders erfreulich ist es zu hören, dass Sie sich von unserem Team bestens betreut fühlten und Ihr Zimmer allen Erwartungen entsprach. Die positiven Bewertungen für Sauberkeit, Check-in und Check-out zeigen uns, dass wir unsere hohen Servicestandards erfüllen konnten. Wir bedauern, dass die Kommunikation bezüglich Ihrer Buchungsbestätigung nicht optimal verlief. Unser Team steht Ihnen jederzeit zur Verfügung, um solche Anliegen umgehend zu klären. Wir hoffen, dass Sie die zentrale Lage unseres Hotels und die Nähe zur Winterthurer Altstadt sowie zum Technorama genießen konnten. Wir würden uns sehr freuen, Sie wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Sigurd Gilbert, Front Office Heartist

Customer review rating 3.0/5

Christopher R. Business - Confirmed reviews ALL

Dear Mr. R., Thank you for taking the time to share your detailed feedback about your stay with us. We appreciate your satisfaction with the reservation process, and we are delighted that you found our team members attentive during your stay. Your positive assessment of the check-out experience means a lot to us. We sincerely regret that some aspects of your stay did not meet your expectations. Our maintenance team has addressed the temporary elevator situation, and we understand the inconvenience this caused upon arrival. We also acknowledge your comments about the air circulation system and reception waiting period. Nonetheless, we are pleased that you found our establishment to be an economical choice and appreciated our convenient position for business travel. The value we offer our guests remains one of our key priorities. We hope to have the opportunity to serve you again during your next business trip to Winterthur. Best regards, Sigurd Gilbert, Front Office Heartist

Customer review rating 1.0/5

Mati S. Business - Confirmed reviews ALL

Dear Mr. S., Thank you for sharing feedback about your recent stay. We are sorry that your stay did not fully meet your expectations. Our hotel maintains strict non-smoking policies, and we deeply regret the lapse in room preparation. Additionally, we have escalated the drainage concern to our maintenance team for immediate attention. Concerning the refund we have already exchange e-mails and you have received the refund. We are truly sorry that we fell short of providing you with the experience you deserved. We hope to have the opportunity to welcome you back for a more seamless experience. Best regards, Shohrat Öztürk, Front office Manager

Customer review rating 3.0/5

Tom H. Business - Confirmed reviews ALL

Dear Mr. H., Thank you for taking the time to share your experience with us. We appreciate your recognition of our team members’ welcoming attitude. Your comments about the accommodations meeting your requirements and the breakfast selection being sufficient are much valued. However, we sincerely regret that some aspects of your stay did not meet your expectations. Our staff strives to provide seamless check-in services for all guests, including our valued Club members. The WiFi connection speed has been noted, and our team remains available around the clock to assist with any connectivity concerns. Nonetheless, we are pleased that you found our establishment to offer good value for money, which remains one of our key priorities. We look forward to welcoming you back for a more seamless experience. Best regards, Sigurd Gilbert, Front Office Heartist

Customer review rating 4.5/5

Bruno M. Friends - Confirmed reviews ALL

Cher Monsieur M., Nous vous remercions d’avoir partagé votre expérience avec nous Nous sommes ravis que votre séjour à l’ibis Winterthur City vous ait donné entière satisfaction. Votre appréciation de nos services nous fait chaud au cœur. L’accueil chaleureux de notre équipe, la qualité du petit-déjeuner et le confort de votre chambre ont contribué à rendre votre expérience mémorable. La proximité de la gare et l’excellent rapport qualité-prix de notre établissement sont des atouts que nous sommes heureux de vous avoir fait découvrir. La fiabilité de notre connexion WiFi et la propreté irréprochable de nos espaces ont également participé à votre confort Au plaisir de vous accueillir à nouveau dans notre établissement, Sigurd Gilbert, Front Office Heartist

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Other web-users rate our hotel

  • 163 reviews 8.6/10 Location
  • 331 reviews 5.1/10 Room
  • 235 reviews 7.8/10 Service
  • 193 reviews 3.7/10 Comfort
  • 131 reviews 5.4/10 Cleanliness
  • 108 reviews 6.2/10 Breakfast
  • 35 reviews 2.9/10 Amenities
  • 30 reviews 4.9/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.