Mercure Tours Centre Gare Hotel 4 stars

Customer review rating (ALL Rating) 3.7/5 358 reviews

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Description

Hotel extras

  • Air-conditioned hotel

  • A 10-minute walk from the city center

  • Car park and private underground garage

  • 5 minutes' walk from the station and the convention centre

  • Family and connecting rooms

Our accommodation(s)

Hotel location

Mercure Tours Centre Gare Hotel

29 Rue Edouard Vaillant
37000 TOURS
France

GPS:47.386896, 0.697998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE CLOS LUCE

Our Clos Lucé bar welcomes you at the Mercure Tours Centre Gare et Congrès. It is perfectly suited for your business meetings, relaxation, or for sampling regional wines and products. You will appreciate the cozy club room ambiance in our lounges.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  358 reviews

Customer review rating 5.0/5

Jerome D. Friends - Confirmed reviews ALL

Super

Customer review rating 4.0/5

Bob I. Couples - Confirmed reviews ALL

A lovely hotel with helpful staff. The weather was extremely hot during our visit. The hotel was further from the railway station than I had appreciated, making it an exhausting walk with cases in the heat. Despite the website saying that the aircon was not working we were assured it was. Unfortunately for us it did work, but due to the extreme heat was overloaded and struggled despite being on 24/7 Breakfast was plentiful and varied Overall, would I stay again? Yes, but not in the middle of an extreme weather event

Customer review rating 2.5/5

Gloria L. Couples - Confirmed reviews ALL

Usually enjoy staying at this hotel but I was unable to have a good night’s sleep this time because of the fan in the room replacing the broken climatisation. Hopefully this will be repaired before our next stay in July.

Customer review rating 1.5/5

Concetta Z. Couples - Confirmed reviews ALL

I booked the hotel for 3 nights. On arrival there is a notice at the reception that the airco is out of order. The stay was horrible. Temperatures outside were at 34 degrees, the room was on the top floor under the roof. An outage can happen, but I should have been informed by email before arrival with an offer to cancel the booking ( I have a All Accor silver membership, I book accor hotels frequently, it happened in the past when for example the swimming pool was closed for works)). Nothing of this. I was at least expecting a gesture of courtesy such as offering the breakfast. I paid for a service that I did not receive. In a supposedly 4 stars hotel.

Customer review rating 2.0/5

Otniel A. K. S. Couples - Confirmed reviews ALL

The location is close to the train station and the room layout is very good, but everything became terrible because the air conditioning in the room and the entire building was broken. For 5 days, I slept without AC even though the temperature outside was very hot, 28°C."

Other web-users rate our hotel

  • 175 reviews 7/10 Location
  • 333 reviews 5.3/10 Room
  • 205 reviews 7.9/10 Service
  • 211 reviews 5.1/10 Comfort
  • 139 reviews 5.5/10 Breakfast
  • 100 reviews 5.3/10 Cleanliness
  • 96 reviews 1.9/10 Vibe
  • 60 reviews 2/10 Amenities

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