ibis Nantes Saint Herblain 3 stars

Customer review rating (ALL Rating) 4.2/5 686 reviews

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ibis Nantes Saint Herblain - Image 1
ibis Nantes Saint Herblain - Image 2
ibis Nantes Saint Herblain - Image 3
ibis Nantes Saint Herblain - Image 4
345 Boulevard Marcel Paul, ZAC ATLANTIS, 44800 SAINT HERBLAIN, France

Description

Hotel extras

  • Lily's Garden Bar and Restaurant, open 7 days a week

  • Family rooms

  • Garden areas, free outdoor games, 3 terraces

  • Free, closed and secure car park

  • A 15-minute walk from the Zénith and Atlantis.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with twin beds

Photo out of - Standard Room with twin beds

The practical twin room at ibis Nantes Saint-Herblain has 2 separate beds, a desk, flat-screen TV and private bathroom. Ideal for friends and colleagues, it offers modern comfort for a pleasant stay.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room

Tv Facilities

  • DTT TV package
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

The family room at ibis Nantes Saint-Herblain is spacious, with a large bed and a sofa bed for 2 people. It features a private balcony, a flat-screen TV and a modern bathroom, ideal for families.

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 20 m² / 215 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

The communicating rooms at ibis Nantes Saint-Herblain are ideal for stays with family or friends. They have 2 independent bathrooms, 2 TVs and all the comforts you need for a pleasant stay.

Max. number of persons
4
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Nantes Saint Herblain

345 Boulevard Marcel Paul, ZAC ATLANTIS
44800 SAINT HERBLAIN
France

GPS:47.224247, -1.638598

Telephone
Fax +33 2 40 92 04 71

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 79 rooms
  • 3 rooms for people with reduced mobility
  • 6 family rooms
  • 14 connecting rooms
  • 79 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish

Reduced mobility Facilities

100% Non Smoking Property

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge
  • Express Additional charge
  • Children

Family

Services for children

  • Children''s library
  • Board games available
  • Foosball
  • Tourist guide for families
  • On site
  • Enclosed outdoor parking
  • Private
  • Parking opened 24/7

Services & equipment

  • Intercom

Security

  • Well-lit parking
  • Controled access parking

Accessibility

  • Accessible parking

LILY S GARDEN

Photo out of - LILY S GARDEN

An old-style bistro. Generous portions, an authentic, warm ambiance... In a good place for getting together.

Cooking style
Regional
Chef name
Nathalie MARZIN
Capacity
70
Accessibility
Accessible service
345 Boulevard Marcel Paul, ZAC ATLANTIS, 44800 Saint Herblain, France
Telephone +33 2 40 92 04 50
Menu PDF
Find out more and book
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday Closed
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Holiday voucher
  • Contactless

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

An old-style bistro. Generous portions, an authentic, warm ambiance... In a good place for getting together.

Book

Enjoy a selection of international drinks and beers at the bar or in your room. You can also order a snack or bite to eat 24 hours a day, 7 days a week, to enjoy in the bar or in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  686 reviews

Customer review rating 5.0/5

Geraldine W. Families - Confirmed reviews ALL

Hello, Thank you very much for your kind review. We are delighted to hear that you had a pleasant stay with us and enjoyed our quiet location and convenient access to transport. Your compliments about our team mean a lot, and we will be especially pleased to share your kind words with the staff member who assisted you with your bag. We look forward to welcoming you back to Ibis Saint-Herblain on your next visit. Best regards, PERREN Lucie - Directrice

Customer review rating 5.0/5

Nicole S. Solo - Confirmed reviews ALL

Hello Mrs S., Thank you very much for this wonderful feedback! We are delighted to hear that you appreciated the warm welcome, helpfulness, and availability of our team. We are also pleased that you enjoyed our breakfast selection and variety. It is a real pleasure to know that you had such a great stay with us. We look forward to welcoming you again very soon! Best regards, PERREN Lucie - Manager

Customer review rating 4.5/5

Tove B. O. S. Business - Confirmed reviews ALL

Bonjour Madame, Un grand merci pour votre retour. C'est un réel plaisir de constater que l'ensemble de notre hôtel vous a apporté entière satisfaction, notamment grâce à la propreté ainsi qu'à notre personnel qui s'efforce de vous offrir une qualité de prestation à la hauteur de nos standards. A très bientôt ! Bien cordialement. PERREN Lucie - Directrice

Customer review rating 2.0/5

Keith W. Couples - Confirmed reviews ALL

Hello, Thank you for taking the time to share your experience. We are sincerely sorry to hear that your stay did not meet your expectations, particularly regarding the welcome and the breakfast service. What you describe does not reflect the standards of quality and attentiveness we strive to provide to our guests. Your feedback has been shared with the relevant teams to remind them of the importance of availability, courtesy, and careful monitoring of the quality of the products served. We are, however, pleased to read that you appreciated the professionalism and kindness of our housekeeping team, as well as the warm welcome from our afternoon reception staff. We will be sure to pass on your compliments to them. Regarding the surrounding environment, we fully understand that this may have caused some discomfort. Although this situation is beyond our control, we sincerely regret any inconvenience it may have caused. Thank you again for your comments, which help us to improve, and we hope to have the opportunity to welcome you again in order to provide you with a much more positive experience. Best regards, Maxime LE BELLEGO - Directeur

Customer review rating 5.0/5

Charles H. Solo - Confirmed reviews ALL

Hello, Thank you very much for your kind words! We’re delighted that you enjoyed the ambiance of our hotel and that our team made your stay enjoyable. We hope to welcome you again soon! Best regards, Noëmie - Assistant manager

Hello, Thank you very much for your kind review. We are delighted to hear that you had a pleasant stay with us and enjoyed our quiet location and convenient access to transport. Your compliments about our team mean a lot, and we will be especially pleased to share your kind words with the staff member who assisted you with your bag. We look forward to welcoming you back to Ibis Saint-Herblain on your next visit. Best regards, PERREN Lucie - Directrice

Customer review rating 5.0/5

Nicole S. Solo - Confirmed reviews ALL

Le personnel a ete tres accueillant, serviable et disponible. Le petit dejeuner abondant et varie. Mon sejour a ete super. The staff was very welcoming, helpful, and available. The breakfast was abundant and varied. My stay was great

Hello Mrs S., Thank you very much for this wonderful feedback! We are delighted to hear that you appreciated the warm welcome, helpfulness, and availability of our team. We are also pleased that you enjoyed our breakfast selection and variety. It is a real pleasure to know that you had such a great stay with us. We look forward to welcoming you again very soon! Best regards, PERREN Lucie - Manager

Customer review rating 4.5/5

Tove B. O. S. Business - Confirmed reviews ALL

Clean and comfortable

Bonjour Madame, Un grand merci pour votre retour. C'est un réel plaisir de constater que l'ensemble de notre hôtel vous a apporté entière satisfaction, notamment grâce à la propreté ainsi qu'à notre personnel qui s'efforce de vous offrir une qualité de prestation à la hauteur de nos standards. A très bientôt ! Bien cordialement. PERREN Lucie - Directrice

Customer review rating 2.0/5

Keith W. Couples - Confirmed reviews ALL

Front of house Staff were not very good, Breakfast experience was BAD! No eggs, so asked for some and the staff member came and checked that I really was correct. She reluctantly said she would get some and when they were placed in the warmer I went to get some and they were stone cold and watery. When we checked out the staff member on duty stood at the central table, arm oustretched so I had to walk across the room to give her the key. Guests were at best ignored. Housekeeping team were brilliant - they said good morning! One person on afternoon reception always said hello and wished us a good day. There was no language issue as we live in France and speak French!! It was also rather uncomfortable with the traveller encampment next door (which out room overlooked) hammering repairs to their caravans and breaking into the empty buildings - this was obviously out of the hotel's control

Hello, Thank you for taking the time to share your experience. We are sincerely sorry to hear that your stay did not meet your expectations, particularly regarding the welcome and the breakfast service. What you describe does not reflect the standards of quality and attentiveness we strive to provide to our guests. Your feedback has been shared with the relevant teams to remind them of the importance of availability, courtesy, and careful monitoring of the quality of the products served. We are, however, pleased to read that you appreciated the professionalism and kindness of our housekeeping team, as well as the warm welcome from our afternoon reception staff. We will be sure to pass on your compliments to them. Regarding the surrounding environment, we fully understand that this may have caused some discomfort. Although this situation is beyond our control, we sincerely regret any inconvenience it may have caused. Thank you again for your comments, which help us to improve, and we hope to have the opportunity to welcome you again in order to provide you with a much more positive experience. Best regards, Maxime LE BELLEGO - Directeur

Customer review rating 5.0/5

Charles H. Solo - Confirmed reviews ALL

The hotel was great. Room basic but clean and for one night more than acceptable. The ambiance in the lobby, bar, lounge and dining areas was excellent and most importantly the staff were superb

Hello, Thank you very much for your kind words! We’re delighted that you enjoyed the ambiance of our hotel and that our team made your stay enjoyable. We hope to welcome you again soon! Best regards, Noëmie - Assistant manager

Customer review rating 5.0/5

Mickael B. Business - Confirmed reviews ALL

Excellent repas et chambre confortable

Bonjour, Merci pour votre retour positif ! Nous sommes heureux que le repas et le confort de votre chambre aient contribué à un agréable séjour. Nous serons ravis de vous accueillir à nouveau. Noëmie - Adjointe de direction

Customer review rating 5.0/5

Alexis A. Business - Confirmed reviews ALL

Transfert de nantes gare sud

Bonjour, Un grand merci pour votre retour. Nous sommes ravis d’apprendre que vous avez été accueilli avec professionnalisme et que vous avez trouvé la propreté impeccable. Votre satisfaction est une réelle motivation pour toute notre équipe. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement. Cordialement, Nathalie Marzin-Directrice

Customer review rating 5.0/5

David J. Couples - Confirmed reviews ALL

Very restful comfortable beds great staff we had a lovely meal in the restaurant

Dear Guest, Thank you so much for your kind feedback. We are delighted to hear that you enjoyed our convenient location, the comfort of our beds, and the warm hospitality of our team. It’s wonderful to know you also had a pleasant dining experience in our restaurant. We look forward to welcoming you back for another enjoyable stay. Best regards Nathalie Marzin - Manager

Customer review rating 1.5/5

Mary H. Families - Confirmed reviews ALL

Breakfast was really disappointing-all tables dirty - no food re stocked -had to ask for orange juice, water as empty then no serviettes, then no plates -was really bad could not just sit down and have nice family breakfast together

Dear Ms H., Thank you for taking the time to share your feedback. We're sincerely sorry to hear about your disappointing experience at breakfast. This is certainly not the standard of service we aim to provide, and we understand how frustrating it must have been for you and your family. Please rest assured that your comments have been shared with the relevant team to ensure immediate improvements are made. We truly value your input and hope to have the opportunity to welcome you again and provide a much better experience. Kind regards, Noëmie - Assistant manager

Customer review rating 4.5/5

David J. Couples - Confirmed reviews ALL

3 nights . Staff v helpful re my wife’s illness. All good. 1200 check in and out also useful

Dear DAVID J., We very much appreciate your comments regarding your stay at the ibis Nantes Saint-Herblain. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noëmie - Assistant manager

Customer review rating 5.0/5

Richard M. Business - Confirmed reviews ALL

Équipe formidable

Cher Client, Un grand merci pour votre retour enthousiaste. Nous sommes ravis que notre équipe ait contribué à rendre votre séjour agréable. Votre satisfaction est notre plus belle récompense. Au plaisir de vous accueillir à nouveau très bientôt ! Cordialement, Nathalie Marzin-Directrice

Customer review rating 4.0/5

Nicolas M. Business - Confirmed reviews ALL

Cet hôtel est conforme à ce que l'on attend d’un Ibis. Les chambres sont propres et bien isolées, même si elles paraissent un peu défraîchies. Le petit-déjeuner est classique pour la chaîne, à une exception près : une fontaine à caramel au beurre salé, plutôt inattendue ! On ne voit pas ça tous les jours. Le hall est très cosy. Le parking est sécurisé, avec un portail. Le quartier, en revanche, n’a rien de charmant : on y trouve plusieurs bâtiments désaffectés ou occupés de manière douteuse. Cela dit, cela n’a posé aucun problème lors de notre séjour. En résumé, cet Ibis remplit son rôle pour une halte.

Cher Client, Nous vous remercions d’avoir pris le temps de partager votre retour d’expérience. Nous sommes ravis de lire que vous avez apprécié la propreté et l’isolation de nos chambres, ainsi que l’ambiance cosy de notre hall et la sécurité de notre parking. Nous prenons bien note de votre remarque concernant l’aspect un peu défraîchi de nos chambres. Sachez que des rénovations sont prévues dès la fin de l’été afin de leur redonner un nouvel éclat et renforcer encore le confort de nos hôtes. Nous sommes également heureux que vous ayez apprécié notre petit-déjeuner et notamment notre fontaine à caramel au beurre salé – une petite touche locale qui surprend souvent agréablement. Au plaisir de vous accueillir à nouveau lors d’un prochain passage, Cordialement, Nathalie Marzin-Directrice

Customer review rating 0.5/5

Daniel R. Friends - Confirmed reviews ALL

Une précision : la bonne volonté du jeune garçon qui était à l'accueil, au bar et a pris les commandes au restaurant n'est absolument pas mise en cause. Apparemment, il manquait du personnel, ce jeune homme n'avait aucune formation et devait se débrouiller seul à l'accueil, au bar et au restaurant ou son chef a seulement fait une apparition. Heureusement pour nous, nous avons ensuite passé 3 nuits à l'Ibis Granville port de plaisance où nous avons retrouvé un service correspondant à ce que l'on peut attendre d'un IBIS.

Cher Client, Nous vous remercions d’avoir pris le temps de partager votre expérience. Nous tenons tout d’abord à souligner que le jeune collaborateur mentionné n’était pas seul : il fait partie de notre équipe depuis deux mois et bénéficie d’un accompagnement progressif dans ses missions. Durant votre séjour, il était effectivement présent sur plusieurs postes, mais toujours avec le soutien de ses collègues en arrière-plan, y compris de son responsable de salle, bien que moins visible à ce moment-là. Nous sommes désolés si cette organisation a pu donner l’impression d’un manque de formation ou de personnel. Sachez que nous mettons tout en œuvre pour assurer un service de qualité, même en période d’activité intense. Nous espérons avoir l’occasion de vous accueillir de nouveau afin de vous offrir une expérience plus conforme à vos attentes. Cordialement, Nathalie Marzin-Directrice

Customer review rating 4.0/5

Christelle T. Families - Confirmed reviews ALL

Jolies chambres. Accueil professionnel et sourires.

Chère Cliente, Nous vous remercions pour votre aimable retour. Nous sommes ravis que vous ayez apprécié le confort de nos chambres ainsi que la qualité de l’accueil réservé par notre équipe. Votre satisfaction est notre plus belle récompense et nous espérons avoir le plaisir de vous recevoir à nouveau. Cordialement, Nathalie Marzin - Directrice

Customer review rating 4.5/5

M'balou G. K. L. S. /. Couples - Confirmed reviews ALL

C’est calme et génial

Cher Client, Un grand merci pour votre aimable commentaire. Nous sommes ravis d’apprendre que vous avez apprécié l’accueil ainsi que le calme de notre établissement. Votre satisfaction est notre plus belle récompense. Au plaisir de vous accueillir à nouveau, Cordialement Nathalie Marzin - Directrice

Customer review rating 5.0/5

Sophie G. Families - Confirmed reviews ALL

Très bon accueil, personnel très agréable

Chère Cliente, Un grand merci pour votre retour. Nous sommes ravis que vous ayez apprécié notre accueil ainsi que la gentillesse de notre personnel. Vos compliments sont notre plus belle récompense Nous espérons vous recevoir à nouveau très bientôt pour une nouvelle expérience tout aussi agréable, Cordialement Nathalie Marzin-Directrice

Other web-users rate our hotel

  • 147 reviews 7.7/10 Location
  • 428 reviews 6/10 Room
  • 442 reviews 8/10 Service
  • 6 reviews 7.2/10 WiFi
  • 180 reviews 6.5/10 Cleanliness
  • 179 reviews 8.2/10 Breakfast

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