hotelF1 Nantes Ouest Saint-Herblain

Customer review rating (ALL Rating) 2.3/5 665 reviews

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Description

Our accommodation(s)

Hotel location

hotelF1 Nantes Ouest Saint-Herblain

4 rue des Piliers de la Chauvini, ZI Atlantis
44805 SAINT HERBLAIN
France

GPS:47.230163, -1.63441

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  2.3/5  665 reviews

TripAdvisor Rating  1.9/5  84 reviews

Lamentable

TripAdvisor rating 1.0/5

Myriam L TripAdvisor review

L'hôtel a annulé ma réservation car changement de statut de L'hôtel. Aucun remboursement malgré plusieurs relances. Ils ne répondent pas aux appels ni aux mails!

INPARDONNABLE

TripAdvisor rating 1.0/5

Emmanuel C TripAdvisor review

INPARDONNABLE réservez depuis mars 2025 pour une nuit pour cause de proximité du Zénith de Nantes ,on devait aller voir un concert à pied .... Le jour J on arrive et un individu africain nous revoit devant la porte en nous indiquant que l'hôtel n'existe plus (!) ,, bon suis pas un Bisounours je lui fait remarquer qu'il y a toujours l'enseigne et quelques voitures sur le parking , il finit par dire que l'hôtel est réservé aux migrants ... Je proteste de ne pas avoir été prévenu , il nous dit de voir sur le site ACCOR pour nous faire rembourser (!) j'espère que cela sera bien effectué ..... Bref nous avons pris un autre hôtel beaucoup plus cher mais presque soulagé car en voyant les avis du F1 , on aurait jamais dû réserver !! Saleté, odeur de cigarette et surtout punaise de lit !!! Mesdames messieurs il faut fuir tous les hôtels à bas prix qui sont squattés tout l'hiver par des migrants qui rendent les lieux insalubres !!!

Customer review rating 4.5/5

Gavin O. Solo - Confirmed reviews ALL

all good, great staff on reception, clean room, easy safe parking, good location, nice breakfast which was even better as no extra charge as on promotion, hotelF1 usual good standards

Dear Customer, Thank you very much for your positive feedback. We’re delighted to hear that you enjoyed your stay with us — especially our friendly reception team, clean rooms, parking, and good location. It’s wonderful that you also appreciated the breakfast promotion! We truly value your kind words about our usual hotelF1 standards and hope to welcome you back again soon for another pleasant stay. Kind regards, Newton MONNAY,Receptionist.

Customer review rating 1.0/5

Chahaiya P. Solo - Confirmed reviews ALL

I stayed for one night and I did not feel safe. Guests are generally single men in their pyjamas roaming around the hotel, it's unclear whether some of them live there permanently and as a woman travelling alone i felt quite intimidated. My door's code did not work so to go to the shared bathroom you have to put something on the floor to avoid the door from closing and risk theft or be lucky to find staff to open up to you. The room seemed clean but there were stains all over the walls and the shared bathrooms were so dirty there was a crust of dirt and hairs and pee everywhere. People keep their doors kind of open and definitley smoke in the rooms. Only good thing is that it's cheap but not even sure its worth what they charge.

Dear CHAHAIYA P., Thank you for taking the time to tell us about your experience at the hotelF1 Nantes Ouest Saint-Herblain. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 0.5/5

Doug R. Solo - Confirmed reviews ALL

I actually paud for this disgusting hotel. There was a wrecked car in the car park, shabby, unclean. Filthy smelly shared shower and stained, unclean carpets everywhere. My honest opinion as a regular traveller is that this place should be shut down!

Dear DOUG R., Thank you for taking the time to tell us about your experience at the hotelF1 Nantes Ouest Saint-Herblain. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 83 reviews 6.4/10 Location
  • 548 reviews 2.4/10 Room
  • 253 reviews 6.9/10 Service
  • 11 reviews 0/10 WiFi
  • 371 reviews 1.6/10 Cleanliness
  • 296 reviews 1.7/10 Comfort
  • 83 reviews 1.2/10 Amenities
  • 50 reviews 3.7/10 Breakfast

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