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ibis budget Nantes Nord Saint Herblain 2 stars

Customer review rating 4.1/5 2,304 reviews
ibis budget Nantes Nord Saint Herblain
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Room 1

Number of guests
Children's age

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  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Direct tram to the city center 109 yards (100 m) away

  • Numerous restaurants and shops nearby

  • Family Rooms for 2 adults and 2 children

  • A dynamic team available from 6am to 9pm

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • NANTES ATLANTIQUEPaying
Catering
  • Breakfast
  • Cold snacks
  • Snack & beverage machine

Hotel location

ibis budget Nantes Nord Saint Herblain

Lot les lions
Avenue des lions
44800
saint herblain
france

Tel: +33892707547

Fax: (+33)2/28017436

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    NANTES ATLANTIQUE At 19km / 11 miles - Shuttle paying

  • By plane

    Nantes Atlantique At 0km / 0 miles

  • By train

    GARE At 7km / 4 miles

GPS :47.247703, -1.619877

Our accommodations

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Bathroom products

Family Room

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Business Desk

DOUBLE - Room with a large bed for 2 people

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Business Desk

TWIN - Room with twin beds.

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Business Desk

Our guest reviews for
ibis budget Nantes Nord Saint Herblain

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,304 reviews

tripadvisor

TripAdvisor Rating 4.0/5

315 reviews

Great

Customer review rating 4.1/5

Emanuel Couples - 23/01/2020 Confirmed reviews ALL

Good for the price

Basic but Adequate. Good for parking and close to edge of city.

Customer review rating 4.1/5

Brian U. Solo - 25/09/2019 Confirmed reviews ALL

No surprises, basic but acceptable for the modest price.

Dreadful hotel!

Customer review rating 4.1/5

Anonymous Families - 04/09/2019 Confirmed reviews ALL

Very disappointing experience of Ibis Budget Hotel, having had very positive experiences on the same trip at Bayeux and Bordeaux airport. Very rude staff member at reception- we arrived after 9.30pm and she refused to speak to me. I was forced to try and work the machine outside instead which kept crashing. Our family room absolutely stank of cigarette smoke. Clearly guests are smoking on the premises. There were even cigarette burn marks on the floor- room 201. I really didn’t want to stay in the room with my family but as there was no one to talk to we had no choice. Couldn’t wait to leave this place in the morning. This has put me off staying at Budget Ibis again. This particular hotel is a world away from Budget Ibis Bayeux which was welcoming, clean and comfortable.

good value as usual

Customer review rating 4.1/5

Anonymous Couples - 04/09/2019 Confirmed reviews ALL

used every yea for one night on way back to UK from south. Only problem was broken toilet seat. We arrived late evening so did not ask for repair but this hould have been spotted and repaird during the day.

Dreadful experience in the bathroom

Customer review rating 4.1/5

Anonymous Couples - 02/09/2019 Confirmed reviews ALL

We have stayed here several times. The hotel is kept very clean and the staff are always helpful. The negative part of the stay here is always the bathroom. I've never stayed in a hotel where the towels are so thin that it's hard to dry yourself. Also, you only get two towels and nothing for the floor. As the shower curtain is at least 3 inches too short. all the water from the shower went all over the bathroom floor no matter how hard you tried to avoid this. The first person to shower had to step from a wet shower floor to a wet bathroom floor. The second person was lucky as the first person's towel could be put on the floor, although with so much water it was sodden. Prior to staying here, we stayed at Premier Classe which is a cheaper budget hotel but has much better towels, much better showers and always supplied a towel for the floor. Why can't the IBIS Budget have better towels, fix shower curtains that reach the floor of the cubicle and offer a sheet for the bathroom floor. It provide a bad start to the day! In addition there was nowhere to hang clothes. At least the Premier Classe provides a spot with 6 hangers to hang up a few things. Fortunately we had the bunk bed above us to put things on.

Customer review rating 4.1/5

Vivienne Families - 15/08/2019 Confirmed reviews ALL

We arrived at the hotel quite late, approximately 22.30 and the hotel was in total darkness, with the car park gate locked. On our confirmation print out it gave instruction how to get into the hotel but not how to get into the car park. The car park asked for our room code, which we did not have at that time. Luckily another guest arrived at the same time and I was able to go to the main door to register to get our access codes to get into the car park.

Ras

Customer review rating 4.1/5

Anonymous Couples - 09/08/2019 Confirmed reviews ALL

Ras

Madame V.,, Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Nantes Nord Saint-Herblain. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. La réception

Excellente

Customer review rating 4.1/5

C. Families - 21/07/2019 Confirmed reviews ALL

Excellent

Madame/Monsieur C., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Nantes Nord Saint-Herblain. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs Gwénola
Customer review rating 4.1/5

Mal C. Friends - 01/07/2019 Confirmed reviews ALL

Ideally situated with tram sation approx 100m away so great to leave car and explore city by hopping off and on .Staff welcoming

Dear MAL c., We very much appreciate your comments regarding your stay at the ibis budget Nantes Nord Saint-Herblain. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris, Manager

Smelly

Customer review rating 4.1/5

Christine T. Families - 24/06/2019 Confirmed reviews ALL

The room was very basic, which we expected, however the smell of cigarette smoke was terrible, the air con was woeful & when I asked the Cleaning lady could she help, she shrugged her shoulders & walked away

Dear JOHN T., Thank you for taking the time to tell us about your experience at the ibis budget Nantes Nord Saint-Herblain. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of €____, which will be issued to your account within the next xx days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely,

Acceptable overnight stay.

Customer review rating 4.1/5

Pete S. Couples - 21/06/2019 Confirmed reviews ALL

The room was fine and the bed was comfortable. Breakfast was most enjoyable.

Very good staff excellent

Customer review rating 4.1/5

Sheila C. Couples - 07/06/2019 Confirmed reviews ALL

Very good

Dear SHEILA C., We very much appreciate your comments regarding your stay at the ibis budget Nantes Nord Saint-Herblain. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine

Hotel did what we needed it to

Customer review rating 4.1/5

Helen Families - 20/05/2019 Confirmed reviews ALL

Close to tram line which was useful. Secure parking with bikes on car.

It does exactly what it says on the tin.

Customer review rating 4.1/5

Cormac O. Solo - 22/04/2019 Confirmed reviews ALL

Big comfortable bed. Shower and toilet work, as does the TV. Secure car park. The location is ideal for my journey. The breakfast is ok.

Customer review rating 4.1/5

Kevin C. Couples - 11/04/2019 Confirmed reviews ALL

Very comfortable beds and nice breakfast

Dear KEVIN C., We very much appreciate your comments regarding your stay at the ibis budget Nantes Nord Saint-Herblain. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian

Casual

Customer review rating 4.1/5

B. Business - 04/04/2019 Confirmed reviews ALL

Ok

Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Nantes Nord Saint-Herblain. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Florian

sympa et pratique

Customer review rating 4.1/5

Jean Solo - 17/11/2018 Confirmed reviews ALL

Clean hotel. Spacy room. reasonable prices. Easy access to city center thanks to closeby tramway. wide shower cabin. good breakfast. nice people. Definitely positive experience

Not happy

Customer review rating 4.1/5

João B. Families - 09/11/2018 Confirmed reviews ALL

Friendly staff, but not professionally enough. Pour quality of breakfast. When we arrive to take our breakfast at 8:45 am, just 2 croissants for 3 people. When we ask for more, the answer is "finish". Our stay in Nantes follow a disappointing stay in Rennes.

Friendly staff, comfortable, good location

Customer review rating 4.1/5

Barry Couples - 01/10/2018 Confirmed reviews ALL

Room and comfort as expected. Breakfast very good but breakfast room very crowded.

Dear BARRY A., We very much appreciate your comments regarding your stay at the ibis budget Nantes Nord Saint-Herblain. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian

Unacceptable behaviour

TripAdvisor rating 4.0/5

allanh267 Family - 05/09/2018 TripAdvisor review

We stayed twice in two weeks at the Hotel and both times we were not impressed with the Desk Staff smoking just outside the main entrance. On our second visit the same staff mother and daughter were racing around the car park with two boys on Motor Scooters for around an hour. Also they had two Dogs that were continually barking until they took them away after messing around on the Scooters.The Room on our first visit was very poor and smelt of smoke although there is a no smoking policy inside the hotel. The room on our way home which was on the ground floor was of an except able standard which we expect from IBIS.

Good evening We are sorry for your comments, but we must tell you that the hotel manager and her daughter live on the hotel. So yes, they are brought to enjoy the sun and smoke their cigarettes outside, something more appreciable than inside:-) We are also sorry for the noise but the manager took advantage of the closing of the hotel on Sunday afternoon (at a time where she must keep the hotel but does not work) to train her son to drive a scooter (50cm3), something more secure than the Let go on the road... When things bother you, do not hesitate to directly share it, we assure you that it would have stopped well before 4.30 pm (time when the scooters were stowed since the hotel opened at 5pm. In addition, we have a smoking area in our establishment, you may have had a smoking room. Again, we must not hesitate to report it at the moment. We can act, something we can't do with a comment;-) Kind regards Ibis Budget
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