Sofitel Warsaw Victoria 5 stars

Customer review rating (ALL Rating) 4.6/5 2,643 reviews

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Sofitel Warsaw Victoria - Image 1
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ul. Królewska 11, 00-065 Warsaw, Poland

Description

Hotel extras

  • 18 conference rooms with a Ballroom that can accommodate up to 1,000 people

  • An illuminated pool, 24-hour gym, and Victoria Wellness with massages and treatments

  • The award-winning La Brasserie Moderne with an open kitchen and seasonal menu

  • Excellent breakfast buffet

  • Les Clefs d'Or Concierge

Our accommodation(s)

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Hotel location

Sofitel Warsaw Victoria

ul. Królewska 11
00-065 Warsaw
Poland

GPS:52.240074, 21.013284

Telephone
Fax +48 22 657 80 57

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,643 reviews

Customer review rating 3.5/5

Annika C. Business - Confirmed reviews ALL

Excellent customer service, food, and location. Main downside was the internet which was slow for laptops and non existent for phones.

Customer review rating 4.5/5

Facundo H. Friends - Confirmed reviews ALL

Great location. Close to everything. The hotel is quite nice. A bit old but with a nice flair. The rooms are big enough and very comfortable.

Dear Mr. H., Thank you very much for sharing your feedback following your stay at Sofitel Warsaw Victoria. We are delighted to hear that you appreciated our excellent location and found the hotel comfortable and convenient. It is also very nice to know that you enjoyed the spaciousness of the room and the overall atmosphere of the property. Your comments regarding the character of the hotel are also appreciated and will be taken into consideration as we continuously work on improving our guest experience while preserving its unique charm. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Inga Górna Guest Relations Specialist

Customer review rating 3.0/5

Aoife R. Business - Confirmed reviews ALL

the food was delicious, however the room set up was just ok. However there were a few issues with the room: 1) There are only two plugs/sockets beside the bed. It was difficult to charge my laptop and work apart from sitting on the bed. 2) It was impossible to dry my hair because the lead to the hairdryer was very short and only a plug beside the bed. 3) It was also unusual not to have a mirror in the main bedroom. 4) It was very hot in the room and difficult to work the air conditioning unit

Customer review rating 2.0/5

Aleksandra T. Families - Confirmed reviews ALL

It could be the most pleasant hotel. Could be. and it’s close to be but there are those frustrating things about each stay we had in the past that I cannot rank it any higher at this point. First and second stay, back in August 2025, someone entered our room at night, and we requested a crib for our baby and got an extra bed for an older kid both stays. Mentioned both to the receptionist, moved on. Next stay, May 2026, someone again entered our room at night, and same situation with the baby. Mentioned this to the receptionist, they said sorry, it never happens (well… it did to us, so what are the chances?). Then, another stay few days later where we booked two rooms. One for us, one for my mom. She moved her things to our room in the morning so we can easily pack everything and my husband can help her move it downstairs. We went for a walk, came back at 9.20AM and her room is open and housekeeping is cleaning it. We did not check out so why? Maybe she wanted to use her bathroom? Or chill until her paid stay is finished? Again, mentioned this at the check out, they said sorry, nothing more. At this point, we have one more stay booked and it will probably be the last one. I’m sure we’ll be welcomed with a wrong bed, or something else will go wrong. On more positive note, the hotel has amazing lobby to relax at, nice bar and amazing spa.

Customer review rating 4.0/5

Lars A. Business - Confirmed reviews ALL

Nice hotel, nice staff, poor service in the spa section. Great breakfast. Lacking local healthy unprocessed oats and home made / local yougurt. Bathroom was old.

Dear Mr. A., Thank you very much for taking the time to share your feedback following your stay at Sofitel Warsaw Victoria. We are pleased to hear that you enjoyed your stay, appreciated our team, and found the breakfast to be great. Your kind words are truly appreciated and will be shared with our staff. At the same time, we sincerely regret that certain aspects of your experience did not meet your expectations. Please accept our apologies for the shortcomings in the spa service. Your comments regarding the breakfast offering as well as the condition of the bathroom are also well noted and will be carefully reviewed with the relevant departments for improvement. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back in the future and provide an improved experience. Kind regards, Inga Górna Guest Relations Specialist

Other web-users rate our hotel

  • 1,398 reviews 9.5/10 Location
  • 1,569 reviews 8.2/10 Room
  • 1,953 reviews 8.8/10 Service
  • 25 reviews 7.3/10 WiFi
  • 1,029 reviews 9.3/10 Breakfast
  • 806 reviews 9.1/10 Food
  • 478 reviews 8.2/10 Cleanliness
  • 366 reviews 9/10 Pool

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