Sofitel Warsaw Victoria 5 stars

Customer review rating (ALL Rating) 4.7/5 2,870 reviews

Best price
guarantee
Sofitel Warsaw Victoria - Image 1
Sofitel Warsaw Victoria - Image 2
Sofitel Warsaw Victoria - Image 3
Sofitel Warsaw Victoria - Image 4
ul. Królewska 11, 00-065 Warsaw, Poland

Description

Hotel extras

  • Located in the heart of Warsaw, near the Saxon Garden and the Old Town

  • The ultimate relaxation: heated pool with mirror ceiling and wellness area

  • The award-winning La Brasserie Moderne with an open kitchen and seasonal menu

  • Delicious buffet breakfast with local and international dishes

  • Les Clefs d'Or Concierge

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Sofitel Warsaw Victoria

ul. Królewska 11
00-065 Warsaw
Poland

GPS:52.240074, 21.013284

Telephone
Fax +48 22 657 80 57

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,870 reviews

Customer review rating 0.5/5

Peter R. Business - Confirmed reviews ALL

superior service by the entire staff, rooms are large and well-appointed, spa facilities in the basement are kept in perfect condition, lavish breakfast features large verity of choices

Customer review rating 5.0/5

Steven F. Business - Confirmed reviews ALL

Well located, extremely comfortable bed, good facilities and great breakfast. Took a while to check in, but I think that was timing of arrivals for the conference i was attending. Loved the city too!

Dear Mr. F., Thank you very much for taking the time to share your wonderful feedback and for awarding us a perfect score. We are delighted to learn that you enjoyed our convenient location, comfortable bed, facilities, and breakfast. It is also a pleasure to know that you had the opportunity to explore Warsaw and that you loved the city. We appreciate your understanding regarding the longer check-in time. As you mentioned, it was likely due to the high number of arrivals related to the conference. Nevertheless, we apologize for the wait and appreciate your patience. We truly hope to have the pleasure of welcoming you back to Sofitel Warsaw Victoria on your next visit to Warsaw. Kind regards, Inga Górna Guest Relations Specialist

Customer review rating 4.5/5

Toni S. Business - Confirmed reviews ALL

Swift check in, room ready and tidy

Dear Mr. S., Thank you very much for taking the time to share your feedback following your stay at Sofitel Warsaw Victoria. We are pleased to hear that your experience was exactly as expected and that you appreciated the smooth check-in process, as well as the readiness and cleanliness of your room upon arrival. Providing our guests with an efficient welcome and a comfortable, well-prepared room is one of our priorities, and we are delighted that our team contributed to a positive start to your stay. Thank you once again for your kind feedback. We hope to have the pleasure of welcoming you back to Sofitel Warsaw Victoria in the future. Kind regards, Inga Górna Guest Relations Specialist

Customer review rating 4.0/5

Michael S. Business - Confirmed reviews ALL

Helpful, apart from the person in the gym who was outright rude.

Dear Mr. S., Thank you very much for taking the time to share your feedback following your stay at Sofitel Warsaw Victoria. We are pleased to hear that you appreciated our convenient location and the comfort of our rooms. Your positive comments are greatly appreciated and encourage our team to continue providing a high level of service. At the same time, we sincerely regret to hear about your experience with a member of our gym team. Please accept our apologies for any inconvenience or disappointment this may have caused. This situation does not reflect the level of hospitality and professionalism we aim to provide to our guests, and your feedback has been shared with the relevant department for review. Thank you again for your valuable comments. We hope to have the opportunity to welcome you back in the future and provide you with an experience that fully meets your expectations. Kind regards, Inga Górna Guest Relations Specialist

Customer review rating 5.0/5

Joan M. Couples - Confirmed reviews ALL

I was so impressed that we were greeted by name when we arrived, by a car and driver arranged through the hotel. Throughout my booking process the communication was quick and clear. The hotel room was comfortable and the buffet breakfast delicious.

Dear Ms. M., Thank you very much for taking the time to share your wonderful feedback following your stay at Sofitel Warsaw Victoria. We are delighted to hear that you had such a positive experience from the very beginning of your arrival. It is a great pleasure to know that you appreciated the warm welcome, the personalised attention from our team, as well as the smooth communication throughout your booking process. We are also pleased that you enjoyed the comfort of your room and the quality of our buffet breakfast. Creating memorable and personalised experiences for our guests is at the heart of our hospitality, and your kind words are a wonderful encouragement for our entire team. Thank you once again for your lovely comments. We sincerely hope to have the pleasure of welcoming you back to Sofitel Warsaw Victoria for another exceptional stay. Kind regards, Inga Górna Guest Relations Specialist

Other web-users rate our hotel

  • 1,476 reviews 9.6/10 Location
  • 1,657 reviews 8/10 Room
  • 2,069 reviews 8.8/10 Service
  • 22 reviews 6.8/10 WiFi
  • 1,097 reviews 9.2/10 Breakfast
  • 502 reviews 8.3/10 Cleanliness
  • 376 reviews 9.1/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Warsaw Hotels
Legal information PDF