Novotel Munich City 4 stars

Customer review rating (ALL Rating) 4.6/5 3,917 reviews

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Hochstrasse 11, Bayern, 81669 MUNICH, Germany

Description

Hotel extras

  • Young, motivated and dynamic hotel team

  • Centrally located and ideal connection to public transport and airport

  • THE FLAVE restaurant featuring international cuisine and snacks

  • Spacious wellness area with pool and sauna (4 to 11 p.m.)

  • Conference center: GREAT Meetings concept by Novotel

Our accommodation(s)

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Hotel location

Novotel Munich City

Hochstrasse 11, Bayern
81669 MUNICH
Germany

GPS:48.129516, 11.58865

Telephone
Fax +49 89 66107999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE

At THE FLAVE, everything revolves around Munichs Viktualienmarkt. Every day, we can offer you a varied and fresh market selection. From light, tasty snacks to hearty, filling meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,917 reviews

Customer review rating 4.0/5

Nguyen V. L. Business - Confirmed reviews ALL

It was very nice to have an early check-in. The hotel is well located. The door is not that firm, it's a bit noisy when the other room's doors are opened/closed.

Dear Mr V., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the praise for the early check-in the location, and also for your critique and suggestions on improvement regarding our doors and the breakfast. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences ans disappoinzments you had to deal with. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 5.0/5

Annette D. Families - Confirmed reviews ALL

An excellent hotel very well located for the city centre.

Dear Ms D., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in all categories and are delighted that you really enjoyed your stay with us and the location and the cleanliness in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 5.0/5

Shepherd M. Families - Confirmed reviews ALL

Loved the stay, will come back

Dear Mr M., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed the location and the comfort. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 5.0/5

Shy G. Families - Confirmed reviews ALL

The staff is excellent, my kid loved the breakfast so thats automatically 8 points :) The cleaning crew is doing fabulous works in keeping the rooms clean

Dear Mr G., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast and the cleanliness. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.0/5

Thomas M. Business - Confirmed reviews ALL

Staff is very welcoming and a great location. The only downside is that the bed is quite hard and not as comfortable as other hotels provide. The rest of the room is quite comfy though and modern. Breakfast is very good and has everything you want and the hotel bar is also nicely arranged and has a good outside seating area. Windows do not fully open which is a shame as the air was quite refreshing, so you still have to run the AC, which is however quiet enough to run through the night. If you need to do some work, the seat provided at the desk is not very ergonomic and hard to sit on, most newer hotels offer a better swivel chair for that and it would be a good upgrade, especially since a lot of business travelers stay here. However, there are plenty of outlets and USB socket, most of them are USB-A, so bring adapters if you already switched to USB-C.

Dear Mr M., Thank you very much for your visit and for taking the time to write a review on your stay at Novotel München City. We appreciate your positive ratings in almost all categories and like the fact that you enjoyed your visit with us and the location, the room, the breakfast and the bar in particular. As it is our top priority that you are satisfied with our services, we were especially glad to receive high ratings in this category. I gladly passed this on to my team and would like to send a sincere “thank you” on their behalf. We regret to hear that you were not completely satisfied with the room facilities. Many of our guests enjoy our beds, but there have also been some critics. We are unfortunately not able to change this, so we thank you for your understanding and hope this is not too much of an inconvenience for you. We all hope to welcome you as a guest soon again. Best regards, Rafael D. Fröhlich General Manager

Other web-users rate our hotel

  • 2,013 reviews 9.2/10 Location
  • 2,401 reviews 6.7/10 Room
  • 2,171 reviews 8.9/10 Service
  • 69 reviews 4.7/10 WiFi
  • 1,550 reviews 9.2/10 Breakfast
  • 895 reviews 8.1/10 Cleanliness
  • 539 reviews 8.6/10 Vibe
  • 534 reviews 5.7/10 Pool

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