Novotel Munich City 4 stars

Customer review rating (ALL Rating) 4.6/5 4,150 reviews

Novotel Munich City - Image 1
Novotel Munich City - Image 2
Novotel Munich City - Image 3
Novotel Munich City - Image 4

Description

Hotel extras

  • Young, motivated and dynamic hotel team

  • Centrally located and ideal connection to public transport and airport

  • THE FLAVE restaurant featuring international cuisine and snacks

  • Spacious wellness area with pool and sauna (4 to 11 p.m.)

  • Conference center: GREAT Meetings concept by Novotel

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Munich City

Hochstrasse 11, Bayern
81669 MUNICH
Germany

GPS:48.129516, 11.58865

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE

At THE FLAVE, everything revolves around Munichs Viktualienmarkt. Every day, we can offer you a varied and fresh market selection. From light, tasty snacks to hearty, filling meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,150 reviews

Customer review rating 3.0/5

Sajjad S. Friends - Confirmed reviews ALL

ok

Dear Mr S., Thank you for taking the time to review your visit at Novotel München City. Your ratings and written feedback are very important to us as they help us in our continuous efforts to achieve the best service possible. Based on your marks in all categories, which were very average, it seems that you were not satisfied with our hotel and services, and I am sorry about that. I sincerely apologize for our deficiencies and inconveniences caused. I would like to ask you to kindly be more specific about the particular problems by writing us a quick note. This would give us a chance to take the necessary steps in order to make your next visit a positive experience. Thank you in advance for your efforts - our team has high hopes to get another opportunity to welcome you as our guest. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.0/5

Mariam K. Friends - Confirmed reviews ALL

We enjoyed our stay overall thanks to your excellent staff and prime location near the tube station. The room was spotlessly clean and the bed was very comfortable. However, I felt the price was a bit high given the condition of the shared facilities. Updating the room and especially corridor carpets would make a big difference, as there was an unpleasant smell in the corridors.

Dear Ms K., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the praise for the location, the cleanliness and the staff, and also for your criticism regarding the value for money. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences and disappointments you had to deal with. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. Perhaps you'd like to try a modern premium room in our hotel's new wing during your next stay. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Young J. L. Business - Confirmed reviews ALL

Friendly staffs, all the convenience at the site, clean room and a welcome drink options were satisfactory.

Dear Ms L., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in all categories and are delighted that you really enjoyed your stay with us and the location, the facilities and the cleanliness in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Wayne N. Families - Confirmed reviews ALL

Great. Room was clean. Front Staff amazing. Wonder experience

Dear Mr N., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the great remarks on the room, the cleanliness and the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Thomas F. Friends - Confirmed reviews ALL

Great location in one of the most beautiful neighborhoods of Munich

Dear Mr F., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the great remark on the location. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager

Other web-users rate our hotel

  • 1,993 reviews 9.2/10 Location
  • 2,330 reviews 6.9/10 Room
  • 2,164 reviews 9/10 Service
  • 67 reviews 3.7/10 WiFi
  • 1,518 reviews 9.1/10 Breakfast
  • 864 reviews 8.5/10 Cleanliness
  • 523 reviews 6.3/10 Pool
  • 521 reviews 8.5/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Munich Hotels