Novotel Munich City 4 stars

Customer review rating (ALL Rating) 4.6/5 3,688 reviews

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Hochstrasse 11, Bayern, 81669 MUNICH, Germany

Description

Hotel extras

  • Young, motivated and dynamic hotel team

  • Centrally located and ideal connection to public transport and airport

  • THE FLAVE restaurant featuring international cuisine and snacks

  • Spacious wellness area with pool and sauna (4 to 11 p.m.)

  • Conference center: GREAT Meetings concept by Novotel

Our accommodation(s)

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Hotel location

Novotel Munich City

Hochstrasse 11, Bayern
81669 MUNICH
Germany

GPS:48.129516, 11.58865

Telephone
Fax +49 89 66107999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE

At THE FLAVE, everything revolves around Munichs Viktualienmarkt. Every day, we can offer you a varied and fresh market selection. From light, tasty snacks to hearty, filling meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,688 reviews

TripAdvisor Rating  4.1/5  3,570 reviews

Certificate of excellence 2025

Customer review rating 1.5/5

Alican E. Families - Confirmed reviews ALL

When we arrived our room with our 8 months baby we notice that heating was not working . We called many times reception or even went to reception. After while we had some external heater in to the room . Fridge is not working very well, windows were locked , we couldn’t open them for fresh air due to lack of humidity in room. Parking was too expensive for hotel customers.

Dear Mr E., I would like to offer my sincere apologies for the problems with your room. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel München City. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you and your family back. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 5.0/5

Wei L. A. H. Couples - Confirmed reviews ALL

Compliment to Mr Habib Rustaqi, front office manager. He read my email promptly and reply. He tried all his best to accomdate my requests uopon checking to the hotel. Thank you very much for making our stay a memorable one.

Dear W. H., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again here in Munich. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 5.0/5

Richard H. Business - Confirmed reviews ALL

After a small problem the hotel went above and beyond all expectations. Superb!

Dear Ms H., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Boubakar F. S. Business - Confirmed reviews ALL

well located, very good breakfast, nice and welcoming personal; good equipments

Dear Mr S., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in all categories and are delighted that you really enjoyed your stay with us and the location, the facilities and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

David L. Couples - Confirmed reviews ALL

Just right for the Christmas markets. Just wish there was an electric outlet in the bathroom

Dear Mr L., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the praise for the location, and also for your critique regarding the bathroom facilities. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

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Other web-users rate our hotel

  • 2,018 reviews 9.1/10 Location
  • 2,428 reviews 6.7/10 Room
  • 2,176 reviews 8.9/10 Service
  • 85 reviews 4.8/10 WiFi
  • 1,595 reviews 9/10 Breakfast
  • 917 reviews 7.9/10 Cleanliness
  • 574 reviews 5/10 Pool
  • 551 reviews 4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.