Novotel Duesseldorf City West (Seestern) 4 stars

Customer review rating (ALL Rating) 4.4/5 1,556 reviews

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Novotel Duesseldorf City West (Seestern) - Image 1
Novotel Duesseldorf City West (Seestern) - Image 2
Novotel Duesseldorf City West (Seestern) - Image 3
Novotel Duesseldorf City West (Seestern) - Image 4
Niederkasseler Lohweg 179, 40547 DUESSELDORF, Germany

Description

Hotel extras

  • Ideally located business hotel equipped for meetings

  • Modern, spacious rooms with desk and WiFi

  • Play areas; children stay free of charge

  • Restaurant with early bird breakfast from 4am and terrace

  • Direct U-Bahn links from the hotel to local attractions

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard room with TWIN - bed

Photo out of - Standard room with TWIN - bed

Pure relaxation! Our comfortable standard room with TWIN bed embodies the sophisticated Novotel concept. It features: free WiFi, workplace, hair dryer, cable TV, safe and air conditioning

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 22 m² / 236 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Work and well-being. As a guest in the Superior room with queen-size bed, enjoy a stocked minibar, free premium wi-fi, room service, coffee/tea, bathrobe and air conditioning.

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 26'/66 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Duesseldorf City West (Seestern)

Niederkasseler Lohweg 179
40547 DUESSELDORF
Germany

GPS:51.241248, 6.735687

Telephone
Fax +49 211 52060888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 232 rooms
  • 2 rooms for people with reduced mobility
  • 4 connecting rooms
  • 232 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • German
  • English

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Currency exchange

  • Currency exchange

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

16 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Children''s library
  • Video game area
  • Play area
  • Children''s TV Channels

Well-being

NOVO FIT

  • On site
  • Sauna room

Sports and leisure

Miniature golf

  • Nearby

Gym

  • Nearby

Golf

  • Nearby
  • Golf course 18 holes

Tennis

  • Nearby

Jogging track

  • Nearby
  • On site
  • Indoor parking
  • Public
  • 120 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.79 m / 5.9 ft

  • Parking pricing: 24.00 € 24 EUR Per day

Security

  • Well-lit parking
  • Extinguisher
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators

NOVO2

Photo out of - NOVO2

Novo2 offers an innovative combination of Lounge Bar, and Eating, Business area with a totally new developed Food concept. Feel good and be inspired by our easy and attractive kitchen. We are looking forward to welcoming you.

Cooking style
International
Chef name
Aaron Niesen
Capacity
160
Accessibility
Accessible service
40547 Duesseldorf, Germany
Telephone +49 211 52060890

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card
  • Cheque

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Vegetarian menu

Novo2 offers an innovative combination of Lounge Bar, and Eating, Business area with a totally new developed Food concept. Feel good and be inspired by our easy and attractive kitchen. We are looking forward to welcoming you.

Salads and burgers, wine and champagne, long drinks and cocktails, coffee specialties and Altbier - we are on hand to serve you your favorite drink at our Novo2 lounge from 10am to 1am. Escape from the stresses of everyday life.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,556 reviews

Customer review rating 3.5/5

Valerie G. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Davide S. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Makiko K. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Andy M. Business - Confirmed reviews ALL

Dear Mr M., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you were very satisfy with your stay in Novotel Düsseldorf. Your satisfaction is important to us, and we look forward to welcoming you again in the future. Best regards Annick Richard Deputy Manager

Customer review rating 2.5/5

Davide S. Business - Confirmed reviews ALL

Dear Davide, thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the disappointment you experienced concerning the availability of organic eggs at breakfast. We unfortunatly became a wrong order. Organic eggs are actually our standard for our breakfast buffet. Be sure we understand the significance of sustainability and animal welfare to our guests. best regards Annick Richard Deputy Manager

Customer review rating 4.5/5

Davide S. Business - Confirmed reviews ALL

I would like to thank Annick Richard for her outstanding customer care. After I raised a concern regarding the breakfast eggs, she responded promptly, explained the situation transparently, and ensured that organic eggs (category 0) were again available as the standard option. Her professionalism, attention to guest feedback, and commitment to sustainability are truly appreciated. Thank you, Annick!

Customer review rating 4.0/5

Makiko K. Solo - Confirmed reviews ALL

Smooth check-in. Clean and spacious room. However, there was no socket on either side of the bed or alternatively a USB-plug in. This should be a standard nowadays.

Customer review rating 4.5/5

Andy M. Business - Confirmed reviews ALL

Very satisfactory

Dear Mr M., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you were very satisfy with your stay in Novotel Düsseldorf. Your satisfaction is important to us, and we look forward to welcoming you again in the future. Best regards Annick Richard Deputy Manager

Customer review rating 2.5/5

Davide S. Business - Confirmed reviews ALL

Good hotel. I chose it primarily because of its excellent location and because the breakfast included organic eggs marked with "0" (free-range organic production). During my recent stay, I noticed that the eggs served at breakfast were marked with "2" (barn production) instead. As sustainability and animal welfare are important factors in my choice of accommodation, I will consider other hotel options for future stays.

Dear Davide, thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the disappointment you experienced concerning the availability of organic eggs at breakfast. We unfortunatly became a wrong order. Organic eggs are actually our standard for our breakfast buffet. Be sure we understand the significance of sustainability and animal welfare to our guests. best regards Annick Richard Deputy Manager

Customer review rating 4.5/5

Veronique P. Couples - Confirmed reviews ALL

Our stay was short and sweet. Nothing to complain. Very helpful staff in every manner. Affordable price too. The bar and kitchen staff were really cool. Thank you.

Dear Mrs P., thank you for your review and for your kind words regarding our staff. We are delighted to hear that you enjoyed your stay and that you had such a good experience. Your feedback is greatly appreciated and inspires our team to continue providing excellent service. We hope to welcom you soon again! Best regards Annick Richard Deputy Manager

Customer review rating 4.0/5

Marco S. Business - Confirmed reviews ALL

Everything was fine in the check-in / check-out / stay. The elevators have some problems. The breakfast need at least one coffee machine. Location is good and very well served by public transport.

Dear Mr S., Thank you for your positive feedback regarding your stay with us. We appreciate your comments on our location and comfort. We are sorry that during your stay the elevator had a technical problem and that it took time to fix it. Thank you for your comment concerning the coffee machine at breakfast. We actually think it is important that we bring the coffee to our guest but we will take your comment in considaration. We hope to welcome you again. Best regards Annick Richard Deputy Manager

Customer review rating 3.5/5

Nikolett A. U. Business - Confirmed reviews ALL

The hotel was at a good location, nice view from the 5th floor, bathroom was smelly

Dear Mrs U., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and theroom size. We apologize that it was an unconfortable smell in the bathroom. Best regards, Annick Richard Deputy Manager Novotel Düsseldorf City West

Customer review rating 4.0/5

Michael C. Business - Confirmed reviews ALL

The stay was fine, but I find the breakfast a bit too expensive - 29 euros is kind of a lot.

Dear Michael, thank you for your feedback regarding your recent stay. We are happy that you enjoy it. We noticed your comment regarding the breakfast price. We are offering a wide range of cold and hot food and hot and cold drinks are also included. We hope to welcome you again! Best regards, Annick Richard Deputy Manager Novotel Düsseldorf City West

Customer review rating 4.5/5

Yujin G. Business - Confirmed reviews ALL

Very comfortable

Dear Mr G., Thank you for your kind words regarding your stay. We are delighted to hear that you found our accommodations comfortable. Your satisfaction is our priority, and we look forward to welcoming you back soon. Annick Richard Deputy Manager Novotel Düsseldorf City West

Customer review rating 4.0/5

Martyn T. Families - Confirmed reviews ALL

Great location for transport links to Dusseldorf.Hotel breakfast great choice rooms are comfortable and hotel staff are welcoming.

Dear Martyn, Thank you for your positive feedback regarding our convenient location, breakfast selection, and the comfort of our rooms. We are pleased to hear that our staff made your stay welcoming. We look forward to welcoming you back in the future. Best regards from germany Annick Richard Deputy Manager

Customer review rating 4.5/5

Rebecca H. Business - Confirmed reviews ALL

Lovely staff, pleasant room and good facilities.

Dear Rebecca, thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you found our staff lovely, enjoyed your room, and appreciated our facilities. Your satisfaction is important to us, and we look forward to welcoming you back. We hope to welcome you soon again! Annick Richard Deputy Manager

Customer review rating 5.0/5

Jean-louis V. Families - Confirmed reviews ALL

A good standard Novotel, quiet, nice middle sized rooms, comfy bed. We were there during the heatwave and airco was perfect. No noise from street. Very friendly staff (as common place at Novotel). Tramways very close (must walk a bit on Sunday). Easy parking.

Dear Jean-Louis, thank you for your positive feedback regarding your recent stay at Novotel Düsseldorf. We are delighted to hear that you found our accommodations comfortable and our staff very friendly. It is also great to know that our air conditioning provided relief during the heatwave. We appreciate your kind words and hope to welcome you back in the future. Annick Richard Quality Manager Novotel Düsseldorf City West

Customer review rating 5.0/5

Evald G. Families - Confirmed reviews ALL

Great hotel for family stopover, with quite easy commute to city center

Dear Mr G., Thank you for your positive feedback. We are delighted to hear that you found our hotel suitable for both business and family needs, and that you appreciated the convenient access to the city center. We look forward to welcoming you back in the future. Annick Richard Quality Manager Novotel Düsseldorf City West

Customer review rating 1.0/5

Satwik S. Friends - Confirmed reviews ALL

Having stayed at various novotels globally, including in the EU, this hotel room was really dated. The AC only blew luke warm air no matter what temperature you set it at and there was no minifridge in the room ( even if empty ). With an outside temperature of 38degrees C, it was really uncomfortable to not even being able to get a cold drink from the reception store downstairs and not being able to keep it cool in the room. The main reason for booking a chain hotel is in the hopes of consistency, if there isnt any consistency then its a gamble not worth taking.

Dear Mr S., I regret to learn that your experience did not meet your expectations in terms of comfort and amenities. We strive to maintain high standards across all our locations and your comments regarding the condition of the room and the air conditioning system have been duly noted. Due to unusual extrem hot temparature we had a problem with the air conditioning which is now fixed. We apologize therefore for the inconvinience you had. Sincerely, Annick Richard Deputy Manager

Customer review rating 5.0/5

Elke M. Business - Confirmed reviews ALL

Quick efficient check-in Beautiful & spacious well appointed rooms Infos given were correct. Will be back!

Dear Elke, thank you for your wonderful feedback. We are delighted to hear that you enjoyed our convenient location, efficient service, and spacious rooms. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit. Best regards Annick Richard Executive Manager

Customer review rating 5.0/5

Marius M. Business - Confirmed reviews ALL

Clean room,tasty break fast, positive feedback for all employees.

Dear Mr M., thank you for your kind words regarding the cleanliness of your room, the breakfast, and our staff's service. We are pleased that your experience met your expectations and appreciate your positive feedback. We hope to welcome you soon again Best regards Annick Richard Executive Manager

Customer review rating 4.5/5

Phauv K. Business - Confirmed reviews ALL

Comfortable

Dear Mrs K., Thank you for your positive feedback. We are delighted to hear that you found our location convenient and enjoyed the comfort of your stay. Your satisfaction is important to us, and we hope to welcome you back in the future. Best regards Annick Richard Executive Manager

Customer review rating 4.5/5

Peter W. Families - Confirmed reviews ALL

Clean, comfortable room

Dear Mr. W., Thank you for your kind feedback regarding the location and cleanliness of your room. We are pleased to hear you that you had a nice stay. Your comments are greatly appreciated as they motivate our team to maintain high standards. We hope to welcome you soon again! Best regards Annick Richard Executive Manager

Customer review rating 3.5/5

Justin D. M. Business - Confirmed reviews ALL

Everything was fine. My biggest feedback would be the restaurant quality.

Other web-users rate our hotel

  • 385 reviews 8.3/10 Location
  • 897 reviews 5.9/10 Room
  • 875 reviews 9.3/10 Service
  • 8 reviews 8.8/10 WiFi
  • 487 reviews 8.8/10 Breakfast
  • 391 reviews 6.8/10 Cleanliness
  • 231 reviews 7.4/10 Food
  • 191 reviews 4.1/10 Value

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