Novotel Edinburgh Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 2,997 reviews

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Description

Hotel extras

  • Onsite car parking

  • In central Edinburgh with easy access to Grassmarket & Edinburgh Castle

  • Free WiFi throughout the hotel.

  • Relaxed, stylish restaurant and bar

  • The hotel offers convenient access to public transportation.

Our accommodation(s)

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Hotel location

Novotel Edinburgh Centre

80 Lauriston Place, SCOTLAND
EH3 9DE EDINBURGH
United Kingdom

GPS:55.944912, -3.199603

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

From breakfast to lunch, dinner or a tasty little snack, Novotel provides balanced choices and à la carte service 24/7 at all its hotels. At Novotel, you can count on enjoying a relaxing meal in a friendly, stylish setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,997 reviews

TripAdvisor Rating  4.0/5  3,973 reviews

Certificate of excellence 2025

Really disappointing reception

TripAdvisor rating 3.0/5

NicoleC5903 TripAdvisor review

We were very disappointed with the reception. My colleague arrived before me, as she had travelled up from northern england on the train. I flew in from Basel, and due unforseen circustances was flown to prestwick, as edinburgh airport was closed, which meant i arrived a lot later. Because the booking was in my name, they refused to let my colleague into the room unless she paid, even though I sent her the details. The guy on reception was rather intimidating and brusk, and made my colleague wait in the lobby for a few hours till I arrived. Very disappointing. Wonder if she would have been treated the same way if she had been a man. a man.

Customer review rating 4.0/5

Nikita L. Couples - Confirmed reviews ALL

Great location: Still the centre, but a bit on the sidelines—the area is not that touristy noise, but still full of nice places around. The room was huge and ad everything we needed, including a comfy bed and a safe. Nice breakfast with an opportunity to make your own waffles—yum. Staff was British-grumpy, as always—meh, didn't care much. The toilet and the bathroom are separated—a bit annoying. The light in the room was slightly off: too bright, without proper zonality. Oh, and a hilarious story about the false fire alarm at 3:50 AM—that was brilliant. Funny thing we needed to wake up just 20 min later for the morning flight.

Dear Nikita L., Thank you for sharing your feedback regarding your recent stay with us at Novotel Edinburgh Centre. We are pleased to hear that you appreciated our prime location, spacious accommodations, and the breakfast offerings, particularly the waffle-making option. We understand that the separation of the toilet and bathroom can be inconvenient for some guests, and we appreciate your perspective on the room lighting. Your comments about the staff's demeanor have been noted, as we strive for an attentive and welcoming atmosphere. We apologize for any discomfort this may have caused during your visit. We acknowledge the unexpected incident of the false fire alarm and appreciate your good-natured response to it. Your insights are valuable to us, and we will take them into consideration as we continue to enhance the experience for all our guests. Thank you once again for your comments, and we hope to welcome you back in the future. Neli Stoyanova Front office manager

Customer review rating 4.5/5

Emma M. Friends - Confirmed reviews ALL

Clean, modern rooms. Good bar.

Dear Emma M., Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay and found our rooms clean and modern, as well as appreciating our bar. Your satisfaction is important to us. Neli Stoyanova Front office manager

Customer review rating 4.5/5

Lisa H. Business - Confirmed reviews ALL

Attended a residential meeting, comfortable bedroom, good quality breakfast and friendly staff

Dear Lisa H., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found your bedroom comfortable, enjoyed our breakfast, and appreciated the friendliness of our staff. Your kind words motivate us to continue providing excellent service. Neli Stoyanova Front office manager

Customer review rating 3.0/5

Sarah M. Business - Confirmed reviews ALL

Nice enough hotel, however even though it’s been about ten years since I last stayed here, I thought it was over back then. The rooms are nice, but a bit dark. The tv is a nightmare to work, and there are no smart tv apps! No coffee machine in room, for a hotel like this I would expect at least a nespresso machine - not little sachets of the worst instant coffee! Pool was fine, albeit a bit sad. Water was freezing.

Dear Sarah M., Thank you for taking the time to provide feedback regarding your recent stay with us. We appreciate your compliments about our rooms, but we regret that your experience did not meet your expectations in several areas. We continually assess our amenities and strive to enhance the guest experience. Your comments regarding the television, coffee options, and pool temperature have been noted, and we will take them into consideration as we plan future improvements. We aim to provide a comfortable and enjoyable environment for all our guests. Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future. Neli Stoyanova Front office manager

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Other web-users rate our hotel

  • 2,083 reviews 9.2/10 Location
  • 2,681 reviews 6.9/10 Room
  • 2,288 reviews 8.4/10 Service
  • 18 reviews 6.7/10 WiFi
  • 1,366 reviews 8.5/10 Breakfast
  • 1,082 reviews 7.3/10 Cleanliness
  • 724 reviews 7.9/10 Pool
  • 485 reviews 4.8/10 Value

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