Novotel Edinburgh Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,178 reviews

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80 Lauriston Place, SCOTLAND, EH3 9DE EDINBURGH, United Kingdom

Description

Hotel extras

  • Onsite car parking

  • In central Edinburgh with easy access to Grassmarket & Edinburgh Castle

  • Free WiFi throughout the hotel.

  • Relaxed, stylish restaurant and bar

  • The hotel offers convenient access to public transportation.

Our accommodation(s)

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Hotel location

Novotel Edinburgh Centre

80 Lauriston Place, SCOTLAND
EH3 9DE EDINBURGH
United Kingdom

GPS:55.944912, -3.199603

Telephone
Fax +44 131 656 3510

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

From breakfast to lunch, dinner or a tasty little snack, Novotel provides balanced choices and à la carte service 24/7 at all its hotels. At Novotel, you can count on enjoying a relaxing meal in a friendly, stylish setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,178 reviews

Customer review rating 5.0/5

Rebecca W. Families - Confirmed reviews ALL

We had an excellent stay. All staff were highly professional and kind. The location is excellent for so many Edinburgh destinations. We particularly rate the hotel pool. Sparkling clean and open to children. Perfect to relax after sightseeing. Only one problem. We asked for a child’s bed for a 4 year old and were only given a cot for up to 18 mnths. Child had to share double bed.

Dear Rebecca, Thank you for your kind words regarding your recent stay at Novotel Edinburgh Centre. We are delighted to hear that you found our service to be excellent and appreciated our convenient location as well as the cleanliness of our pool area. We regret that the arrangement for your child's bed did not meet your expectations. We understand the importance of comfort for families and will ensure your feedback is noted for future improvements. Thank you once again for your review. Best regards, Novotel Edinburgh Centre

Customer review rating 3.0/5

Helen T. Business - Confirmed reviews ALL

There was nothing hugely wrong, but there was only one lift working, meaning long queues to get up to my room, and only one coffee machine working at breakfast both mornings, meaning long queues for coffee as well (even relatively early at 7.30)

Dear Helen T., Thank you for sharing your experience with us. We regret the inconvenience caused by the limited lift availability and the coffee machine during breakfast. Your feedback is valuable as it highlights areas where we can improve the overall guest experience. Best regards, Novotel Edinburgh Centre

Customer review rating 4.5/5

Wendy A. S. Friends - Confirmed reviews ALL

Excellent central location, A. bus stop very close for going A. bit further. Comfortable, clean and quiet room. I would be happy to return.

Dear Wendy, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you appreciated our central location, comfort, and cleanliness. We look forward to welcoming you back in the future. Best regards, Novotel Edinburgh Centre

Customer review rating 2.5/5

Caroline B. Families - Confirmed reviews ALL

The room was perfectly adequate and clean. But way too hot and there was no good way of regulating the temperature. The windows did open enough to let in some air, but we were overlooking a very busy road, so it was much too noisy to leave them open. There is no air conditioning - just a very outdated looking fan system, which apparently is ‘heating in the winter and cooling in the summer’. But even on the lowest temp it made very little difference. We had to leave it on maximum fan - which was VERY noisy and it still didn’t cool the room. Hence a bad night’s sleep unfortunately!

Dear Caroline, Thank you for sharing your feedback regarding your recent stay at Novotel Edinburgh Centre. We are pleased to learn that you found your room to be clean and adequate; however, we sincerely apologize for the discomfort you experienced due to the temperature in your room. Your comments regarding the temperature regulation and the fan system have been duly noted. We understand how important a comfortable environment is for a restful night’s sleep, and we are disappointed that we fell short in this regard during your visit. Please rest assured that your feedback is valuable as we continually evaluate our facilities and services. We appreciate your understanding and hope that you might consider staying with us again in the future for an improved experience. Best regards, Novotel Edinburgh Centre

Customer review rating 4.0/5

Kevin T. Families - Confirmed reviews ALL

Staff were very friendly and location was excellent. However the room didn't work: it was dark, nowhere to hang towels in the shower and huge mirrors on the loo door?!?! The breakfast wasn't good: stale tasting water and no fresh juice.

Dear Kevin, Thank you for your feedback regarding your recent stay. We appreciate your comments on our staff and location. However, we regret that your room did not meet your expectations and that the breakfast did not provide the quality you anticipated. Your insights are valuable for our continuous improvement. Best regards, Novotel Edinburgh Centre

Other web-users rate our hotel

  • 2,179 reviews 9.2/10 Location
  • 2,724 reviews 6.9/10 Room
  • 2,345 reviews 8.4/10 Service
  • 20 reviews 6.5/10 WiFi
  • 1,366 reviews 8.5/10 Breakfast
  • 1,124 reviews 7.6/10 Cleanliness
  • 700 reviews 7.8/10 Pool
  • 492 reviews 5/10 Value

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