ibis Manchester Centre Princess Street 3 stars

Customer review rating (ALL Rating) 4.3/5 1,192 reviews

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ibis Manchester Centre Princess Street - Image 1
ibis Manchester Centre Princess Street - Image 2
ibis Manchester Centre Princess Street - Image 3
ibis Manchester Centre Princess Street - Image 4
Charles Street, Princess street, Lancashire, M1 7DG MANCHESTER, United Kingdom

Description

Hotel extras

  • Central location, Set between Manchester Piccadilly and Oxford Road stations

  • Nearby landmarks include Canal Street and Chinatown

  • Situated around 5min walk to the Palace theatre

  • A stone throw away to Manchester University

  • GREEN KEY and BREEAM Certifications

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Double Sweet Room by ibis

Photo out of - Double Sweet Room by ibis

Featuring the latest colours, premium materials and softer, more cocooning furnishings. Comfort : Large double SweetBed with ensuite bathroom and desk. Connected : free high-speed Wi-FI. Large 27-inch flat screen TV, and unique USB charging hub.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • Satellite/cable colour TV
  • 20'/51 cm screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Furnished with our new Sweet Bed by ibis beds and bedding, the inviting ibis room boasts all the features you want most: two cosy beds, ensuite bathroom, hairdryer, tea/coffee facilities, desk, internet & TV with all the best channels.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • Satellite/cable colour TV
  • 20'/51 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Visual fire alarm instructions and vibrating pillow on request.

Max. number of persons
3
Area
From 15 m² / 161 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Visual fire alarm instructions and vibrating pillow on request.

Max. number of persons
2
Area
From 15 m² / 161 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Manchester Centre Princess Street

Charles Street, Princess street, Lancashire
M1 7DG MANCHESTER
United Kingdom

GPS:53.474121, -2.237048

Telephone
Fax +44 161 272 5010

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park
  • 132 rooms
  • 7 rooms for people with reduced mobility
  • 4 connecting rooms
  • 132 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Entertainment

  • Football Table
  • Pool Table

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Shoe shine machine
  • Umbrellas
  • Plugs and converters available on desks Additional charge

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage Additional charge

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Board games available
  • Foosball
  • Near the property
  • Enclosed outdoor parking
  • Public
  • 991 parking spaces
  • Max Limited Height: 2.1 m / 5.91 ft

  • Parking pricing: 23.32 € 20 GBP Per day

Services & equipment

  • Stairs

Security

  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

FOGGS SNACK MENU

Photo out of - FOGGS SNACK MENU

Feeling peckish. You do not have to leave the hotel, inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone his favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Cooking style
International
Capacity
26
Accessibility
Accessible service
Charles Street, Princess street, Lancashire, M1 7DG Manchester, United Kingdom
Telephone +44 161 272 5000

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Vegetarian menu

Feeling peckish. You do not have to leave the hotel, inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone his favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,192 reviews

Customer review rating 3.0/5

Alan R. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Nicholas G. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Omokorede S. Friends - Confirmed reviews ALL

Customer review rating 4.0/5

Reuben A. Solo - Confirmed reviews ALL

Customer review rating 1.5/5

Sanyukta D. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Nicholas G. Couples - Confirmed reviews ALL

We like that we know what to expect from an Accor Hotel. We appreciated being allocated a recently refurbished and disability-friendly room. The staff were very friendly and approachable, particularly the man on duty over the weekend of our stay - not that we had any particular need to ask about anything.

Customer review rating 3.5/5

Omokorede S. Friends - Confirmed reviews ALL

Nice hotel in a good location in the city centre, we mainly walked or took the bus and were there for 2 nights. The staff were very pleasant and helpful. Surprisingly, there was no fridge in the room! Bathroom was very small and a bit wonky! There were a few maintenance issues which we reported at check-out. Despite being on the fifth floor, we could hear noise from the street on the Saturday night but there's nothing that can be done about that. We didn't have breakfast but it looked like there was a wide selection of items to choose from so probably good value for money.

Customer review rating 4.0/5

Reuben A. Solo - Confirmed reviews ALL

Staff were very friendly and accommodating, and the room met my needs

Customer review rating 1.5/5

Sanyukta D. Business - Confirmed reviews ALL

The toilet and the room had a stench of sewage.

Customer review rating 5.0/5

Andrew R. Couples - Confirmed reviews ALL

A comfortable stay and great location in Manchester highly recommend close to Canal Street and great entertainment

Customer review rating 4.5/5

Aleksandra K. Families - Confirmed reviews ALL

I had an amazing stay! Very nice staff, especially at the front desk. I was asked about my visit to Manchester and immediately was told how to get to certain places easily. The room was very clean and comfortable. Same with the accessible room which was very clean and was spacious and actually accessible.

Customer review rating 4.5/5

Clive S. Solo - Confirmed reviews ALL

Great room and location. Bars, clubs, coffee bar and local spar shop near-by. Only 300 metres from Canal st. Brilliant for Pride weekend. Not far from oxford Rd train station and a 10 min walk to picadilly.station.

Customer review rating 5.0/5

Aileen O. Couples - Confirmed reviews ALL

Had a really good 2 night stay here. Lovely, engaging staff, great room and fab breakfast

Customer review rating 4.0/5

Aaron B. Business - Confirmed reviews ALL

room very clean, cleaned everyday, bed made. Comfortable good tv, close to where I needed to be

Customer review rating 4.5/5

Barrie H. S. T. C. Friends - Confirmed reviews ALL

Very well treated

Customer review rating 2.0/5

Daniel W. C. Solo - Confirmed reviews ALL

The rooms and hallways feel very run down. Room's walls were battered, paint worn, bathroom dirty, sink slow at empying. only had bath towels, no hand towels or flannels. TV remote was broken due to batteried having exploded in them. Not the best IBIS for £140 a night!

Dear Sir, Thank you for taking the time to let us know about your disappointment regarding your recent stay. While we are genuinely sorry to learn of the issues you have now raised, we were surprised that, given the severity of the concerns described, these were not brought to our attention during your 3 nights stay. Had our Team been made aware at the time, we would have certainly done our utmost to assist you and offer suitable solutions to make your experience much more comfortable. Nonetheless, you can be assured that your comments have been shared with our Head Housekeeper and Maintenance Engineer who will look into the damaged bedroom & corridor walls, the blocked sink, the faulty TV remote and the unclean bathroom. All the appropriate corrective actions and repairs will be carried out to address these matters and help prevent re-occurrences. I would like to clarify that, in line with Ibis hotels standards, we do not provide hand towels but only 2 bath towels and 1 bath mat in each room. However, if needed, additional towels can be requested at any time from Reception and would have been provided if we had known your requirements. Thanks again for sharing your feedback which is always invaluable in our continuous efforts to improve the quality of our facilities. We sincerely hope that you'll still give us the opportunity to welcome you back in the future for a more pleasant time we would have wished for you on this occasion. Regards, Tatiana Mayan Hotel Team Leader

Customer review rating 1.0/5

Ross S. Business - Confirmed reviews ALL

Sadly way too noisy doe to the nightclub right by. Not the staffs fault just poor location for a hotel and music till middle of the night.

Customer review rating 4.0/5

Jane R. Families - Confirmed reviews ALL

The staff were lovely and very accommodating which is always helpful, great location with loads of transport, food places and bars. Room was comfortable

Dear Jane, Thank you so much for your lovely review! We’re delighted to hear that you had a satisfying stay and found our staff friendly, accommodating, and helpful. It’s also great to know that you enjoyed our convenient location, with plenty of transport options, restaurants, and bars nearby. We’re pleased that you found your room comfortable, and we hope to have the pleasure of welcoming you back again soon! Kind regards, Tatiana Mayan Team Leader

Customer review rating 4.0/5

Morgan P. Solo - Confirmed reviews ALL

A lovely stay at the ibis Manchester Princess Street - the staff were extremely welcoming and helpful. The ground floor room was lovely - and relatively clean and tidy. Only feedback - minimal storage/shelving around the bathroom sink makes it hard to place your toiletries within easy access - and other guests had left rubbish outside the rooms in the corridor that took a fair while to be cleaned up/removed by staff.

Dear Morgan, Thank you for taking the time to share your lovely feedback following your stay with us. We are delighted to hear that you had an enjoyable stay at ibis Manchester Princess Street and that you found our team welcoming and helpful. It is also great to know that you were pleased with your room. We appreciate your constructive comments regarding the limited storage space around the bathroom sink. We understand how useful additional shelving would be for keeping toiletries within easy reach, and we will share your feedback with the relevant team. We also apologise for the delay in removing rubbish left by other guests in the corridor. We appreciate your patience and will remind our team of the importance of attending to such areas promptly to maintain a clean and pleasant environment for all our guests. Thank you again for your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay. Kind regards, Tatiana Mayan Team Leader

Customer review rating 4.5/5

Peter R. Solo - Confirmed reviews ALL

Good value deal and comfortable stay. Very clean with smart modern bathroom and walk-in shower. Would have preferred a desk type table rather than a small round coffee type table - but otherwise all good. Bed comfortable. Breakfast busy but perfectly adequate.

Dear Peter, Thank you for taking the time to leave such a positive review following your stay with us. We’re delighted to hear that you found your stay comfortable and good value, and that you were pleased with the cleanliness of the room, modern bathroom, walk-in shower and comfortable bed. We’re also glad you found the breakfast perfectly adequate, despite it being a little busy. Thank you for your helpful feedback regarding the table. We appreciate you taking the time to share this suggestion and will certainly take it into consideration. We hope to have the pleasure of welcoming you back for another comfortable stay in the future! Kind regards, Tatiana Mayan Team Leader

Customer review rating 1.5/5

James B. Friends - Confirmed reviews ALL

Bait and switch on room type. Don’t try to say a Superior is a smaller room and the TV doesn’t work when challenged about the room type I bought and paid for, and then expect an apology from the guest for calling your staff out on, only to go ahead anyway and check me into a normal room where the TV also didn’t work till maintenance appeared. I’ve travelled the world and never been so mortified that you wanted me to apologise for calling it out, in front of one of my friends. Your carpets need a deep clean and your staff need to be honest, that’s clearly too much to ask. If they’re following management orders then you need to check your own attitude before checking mine.

Customer review rating 3.0/5

Michael P. Friends - Confirmed reviews ALL

Overall the stay was fine, the location is great, staff were very friendly and helpful but absolutely the building needs an update overall. The rooms are dated, some bits have been updated but a full revamp would be better. The rooms are mostly clean but are let down by rusty and old fixtures, notably the bathroom was full or rusts and worn in stains, I stayed with friends in other multiple rooms and they also said the same . The air conditioning unit was so old it leaked through to the floor and was so aged and bulky it caught on the door making it a nightmare to get the door open and closed. The room cleaning was also very inconsistent. I was a longer stay and The day I needed my room cleaned, it wasn’t cleaned at all. I did however get towels when I needed new ones. That being said, if you needed somewhere for say just a night then you’d be fine. We mainly close for the convenient location which served us well. Certainly not the place If you’re looking to spend lots of money and time on the place you are staying

Dear Michael, Thank you for taking the time to share such detailed feedback following your stay. We’re pleased to hear that you found our location convenient and our staff friendly and helpful. We’re sorry, however, that several aspects of your stay did not meet your expectations. We appreciate your comments regarding the condition of the rooms, bathroom fixtures, and air-conditioning unit. We understand how these issues can affect the overall comfort of your stay, and we have shared your feedback with the relevant teams for review. We also sincerely apologise for the inconsistency with the room cleaning during your longer stay. This is not the standard of service we aim to provide. We’re glad that our team was able to assist with providing fresh towels when requested, and we appreciate your understanding. Your feedback is extremely valuable to us, as it helps us identify areas where improvements are needed. We hope that, should you choose to stay with us again, we will have the opportunity to provide you with a more comfortable and enjoyable experience. Kind regards, Tatiana Mayan Team Leader

Customer review rating 4.5/5

Sarah H. Friends - Confirmed reviews ALL

Check in/ reception and cleaning staff all very helpful and efficient.

Dear Sarah, Thank you for your lovely review and for taking the time to share your experience with us. We’re delighted to hear that you enjoyed our convenient location and found the hotel clean and quiet. It’s also wonderful to know that our reception and housekeeping teams were helpful and efficient throughout your stay. Your kind feedback will be shared with the team, as it’s always encouraging to know their hard work is appreciated. We look forward to welcoming you back again soon! Kind regards, Tatiana Mayan Team Leader

Customer review rating 2.5/5

Marc P. Solo - Confirmed reviews ALL

Location was fine to out and about for bars and food. The bed was comfy although the room got rather warm and did not cool down until you opened the window, which in the city is pretty loud. What I did not like was the poor cleaning. The toilet had not been flushed, it looked like someone had been sick in it and there where hairs on the door, shower etc.

Dear Marc, Thank you for taking the time to share your feedback following your stay with us. We’re pleased to hear that you found our location convenient for enjoying the local bars and restaurants, and that you found the bed comfortable. We’re sorry, however, that the room temperature made your stay less comfortable, particularly with the noise from having the window open. Most importantly, we sincerely apologise for the standard of cleanliness you experienced. Finding that the toilet had not been properly checked and cleaned, along with hairs in the bathroom, is certainly not the level of cleanliness we expect to provide. We completely understand how disappointing and unpleasant this must have been. Your comments have been shared with our housekeeping team so that the appropriate checks can be reinforced. Thank you again for bringing this to our attention, and we hope to have the opportunity to provide you with a much better experience should you choose to stay with us again. Kind regards, Tatiana Mayan Team Leader

Other web-users rate our hotel

  • 1,475 reviews 9.5/10 Location
  • 1,881 reviews 6.5/10 Room
  • 1,611 reviews 9.2/10 Service
  • 53 reviews 7.4/10 WiFi
  • 971 reviews 5.6/10 Cleanliness
  • 584 reviews 7.6/10 Breakfast

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