ibis Manchester Centre Princess Street 3 stars

Customer review rating (ALL Rating) 4.3/5 1,007 reviews

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ibis Manchester Centre Princess Street - Image 1
ibis Manchester Centre Princess Street - Image 2
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Charles Street, Princess street, Lancashire, M1 7DG MANCHESTER, United Kingdom

Description

Hotel extras

  • Central location, Set between Manchester Piccadilly and Oxford Road stations

  • Nearby landmarks include Canal Street and Chinatown

  • Situated around 5min walk to the Palace theatre

  • A stone throw away to Manchester University

  • GREEN KEY and BREEAM Certifications

Our accommodation(s)

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Hotel location

ibis Manchester Centre Princess Street

Charles Street, Princess street, Lancashire
M1 7DG MANCHESTER
United Kingdom

GPS:53.474121, -2.237048

Telephone
Fax +44 161 272 5010

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

FOGGS SNACK MENU

Feeling peckish. You do not have to leave the hotel, inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone his favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,007 reviews

Customer review rating 3.0/5

Cameron M. Couples - Confirmed reviews ALL

All in all good but no on site parking. The lifts one ended up getting stuck on second floor and no warning signs or anything like that. On the day of checking out we had until 12 but got asked to have the room done at 8:00 and 10:00 eventhough we had the sign on door we ended up leaving at 10:30 feeling rushed and forced out... there was no one on reception to hand keys to but there was a box. The overall stay was great however the last few hours left us feeling that we were being forced out.

Dear Cameron, Thank you for taking the time to share your feedback. We’re pleased to hear you found the rooms clean and that you enjoyed your overall stay with us. We’re sorry to hear about the issues you experienced at the end of your stay, including feeling rushed before check-out time and the lack of staff presence at reception. This is not the experience we aim to provide, and we understand how this may have affected your final impression. We also apologise for the inconvenience caused by the lift issue and the absence of warning signage at the time. Your comments have been shared with the team so we can review and improve our procedures. Thank you again for your feedback, and we hope to welcome you back in the future for a smoother experience. Kind regards, Tatiana Mayan Team Leader

Customer review rating 5.0/5

Catherine W. Families - Confirmed reviews ALL

Friendly warm welcome, really great room, lovely and clean, was perfect location and definitely use again in future and really good price.

Dear Catherine, Thank you for your wonderful feedback. We're delighted to hear you enjoyed our great location, clean and comfortable room, and found our team friendly and welcoming. It's also great to know you felt your stay offered good value and that you would choose to stay with us again in the future. We look forward to welcoming you back. Kind regards, Tatiana Mayan Team Leader

Customer review rating 0.5/5

Scott H. Couples - Confirmed reviews ALL

Arrived early and was charged extra £15 whilst other guests arriving early were not charged, lift was filthy and smelt, no air con in room so had to sleep with the window open noise until 3/4 am, tv did not work, reception unmanned as the 2 staff were smoking outside, climate control looked at by a member of staff and our room door was left unlocked when we returned 6 hours later.

Customer review rating 4.0/5

Ushna K. Couples - Confirmed reviews ALL

Good!

Dear Ushna, Thank you for your feedback. We're really pleased to hear you had a comfortable and peaceful stay and that everything met your expectations. We hope to welcome you back again soon for another enjoyable visit. Kind regards, Tatiana Mayan Team Leader

Customer review rating 0.5/5

Robert L. Solo - Confirmed reviews ALL

I checked out at 8pm following check a few hours earlier. The room was hot and smelled like sweaty feet. The aircon unit was blowing hot air only, rhe carlet was filthy, hair in the simk and shower. On reflection i wish i had waited in reception to complain but there were no staff present so i deposited my key into the box and left.

Dear Robert, Thank you for your feedback. We are very sorry to hear about the issues you experienced with the room, including the temperature, smell, and cleanliness. This is not the standard we aim to provide. We do wish these concerns had been reported to our team at the time, as we would have been able to assist immediately, investigate, and offer a room move or other solution to improve your stay. Our team is not always stationed at reception continuously, as staff may be assisting other guests elsewhere in the hotel, but we are always available to help when contacted. We regret that we were not given the opportunity to resolve these matters during your stay and appreciate your comments. Kind regards, Tatiana Mayan Team Leader

Other web-users rate our hotel

  • 1,451 reviews 9.5/10 Location
  • 1,809 reviews 6.5/10 Room
  • 1,530 reviews 9.2/10 Service
  • 52 reviews 7.8/10 WiFi
  • 964 reviews 5.6/10 Cleanliness
  • 571 reviews 7.4/10 Breakfast

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