ibis London Stratford 3 stars

Customer review rating (ALL Rating) 4.2/5 927 reviews

Best price
guarantee
ibis London Stratford - Image 1
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1A Romford Road, Stratford, E15 4LJ LONDON, United Kingdom

Description

Hotel extras

  • Plenty of nearby attractions, including the Olympic park, Westfield shopping & ABBA arena

  • Green Key Certified Hotel

  • Hotel Restaurant Fogg's serves Food and Drinks. 10 minutes walk to Stratford Station

  • Easy access to London City Airport and Stansted Airport

  • Free Wi-Fi throughout the Hotel including bedrooms.

Our accommodation(s)

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Hotel location

ibis London Stratford

1A Romford Road, Stratford
E15 4LJ LONDON
United Kingdom

GPS:51.542441, 0.004796

Telephone
Fax +44 20 8519 5161

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  927 reviews

TripAdvisor Rating  4.0/5  1,188 reviews

Certificate of excellence 2024

Only for emergency

TripAdvisor rating 1.0/5

Lami M TripAdvisor review

Some staff were unfriendly and unhelpful. I was given a room key for a room that was already occupied and ended up walking into a couple's private moment. My tv failed to connect to the Internet and the cleanliness of the room was poor. The policies of the hotel are unfriendly as our group couldn't eat together. Security was non-existent and as a woman left me feeling vulnerable especially when room keys could be handed to the wrong person.

was okey

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

great location, ok clean room, tuch up in the room every day that was nice. the bed was making scremaing noise every time you turned or moved. that was anoieng. the staff in reception i do not really get, 3 people to just sell a bottle of water.. happened 2 evenings. confusion betwenn the staff who was doing what, and i could pay, but they did not want to make it in the system. for me i seemes a bit dodgy.. but overall a okey stay

Price Gouged

Customer review rating 0.5/5

Grumpy Families - Confirmed reviews ALL

Found ourselves needing a room in peak time and ended up paying over £220 per room only to find it advertised outside the hotel for £149. So much for best price guaranteed at Ibis.com .

Clean & Comfortable

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Clean, comfortable room in a good location for attending Abba Voyage.

Poor service and attempt to get more money

TripAdvisor rating 2.0/5

Russjhardy TripAdvisor review

Be very wary when you check in -reception staff very keen to get you to pay again! Despite paying in full before we went and having an email to show this the reception staff stated we hadn't paid. Then said we had changed the booking the day before - we hadn't we had only checked in online as requested. Still wanted further full payment for the room. Finally gave us the room key but 40 mins later member of staff came to our room -again stated we hadn't paid! I showed him again and the payment details -finally agreed that not had been paid. Very embarrassing situation and un-necessary. No real apology Wouldn't use Ibis again if this is how they treat people who have paid up front!

Dear Russjhardy, Thank you for sharing your feedback. We sincerely apologize for the confusion and inconvenience you experienced during your check-in. We understand how frustrating it must have been to deal with these issues, especially after you had already made your payment in advance. This is certainly not the level of service we aim to provide, and we regret that it impacted your stay. We are addressing the matter with our team to ensure better communication and avoid similar situations in the future. We truly value your feedback and hope you will consider staying with us again, so we can provide you with the smooth, stress-free experience you deserve.

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Other web-users rate our hotel

  • 621 reviews 9.2/10 Location
  • 1,009 reviews 6.2/10 Room
  • 704 reviews 8.2/10 Service
  • 22 reviews 8.4/10 WiFi
  • 523 reviews 6.7/10 Cleanliness
  • 371 reviews 7.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.