ibis budget Chatellerault 2 stars

Customer review rating 4.1/5 1,608 reviews

ibis budget Chatellerault
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+ 11 Services
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Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

We are open and happy to welcome you! We have adapted our room and breakfast services, taken all preventive measures for your safety and our flexible rates are cancellable until day of arrival.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • POITIERS BIARDPaying
  • Languages spoken at the hotel
Catering
  • BreakfastPaying
  • Self-service catering
Business services
  • 2 meeting room(s)
Information message

Hotel location

ibis budget Chatellerault

12 allée d'Argenson
ZI nord
86100
chatellerault
france

Tel: +33892680843

Fax: (+33)5/49211542

Check-in from 12h00

Check out up to 12h00

  • By plane

    POITIERS BIARD At 39km / 24 miles - Shuttle paying

  • By train

    CHATELLERAULT At nullkm / null miles

GPS :46.849151, 0.551283

Our accommodation(s)

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Area: From 12 / 129 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet

DOUBLE - Room with a large bed for 2 people

  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet

TWIN - Room with twin beds

  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
Rooms

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 30

  • Maximum capacity: 16 people

Find out more

Our guest reviews for
ibis budget Chatellerault

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,608 reviews

tripadvisor

TripAdvisor Rating 3.5/5

245 reviews

Well located and good stay

Customer review rating 4.1/5

Gilles P. Business - 04/11/2020 Confirmed reviews ALL

Open 24/24, early breakfast and well located

Dear GILLES P., We very much appreciate your comments regarding your stay at the ibis budget Châtellerault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ok stay

Customer review rating 4.1/5

Brian P. Solo - 29/10/2020 Confirmed reviews ALL

On arrival was told that I had booked for two persons which I had not. Was charged for 2 breakfasts., Would not refund one breakfast even though at that stage I had not paid the bill. Hotel very clean and tidy, breakfast as good as ever.

Dear BRIAN P., Thank you for taking the time to tell us about your experience at the ibis budget Châtellerault. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located.

Customer review rating 4.1/5

Anne H. Solo - 14/09/2020 Confirmed reviews ALL

Hotel stay was fine but despite booking through Club Accor I was quoted a higher price on arrival. We sorted this but now, looking at my bank statement online, I find that I have been charged twice for the stay and by slightly different amounts! Not happy.

Dear ANNE H., Thank you for taking the time to tell us about your experience at the ibis budget Châtellerault. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.1/5

Kévin Solo - 23/08/2020 Confirmed reviews ALL

R.A.S

Perfect for overnight on way south.

Customer review rating 4.1/5

Brian Couples - 11/08/2020 Confirmed reviews ALL

All good. Reception staff on arrival very friendly and efficient Room v clean. Weather v hot so we are given a desk fan and offered small bottles of water. No fuss.

Dear BRIAN M., We very much appreciate your comments regarding your stay at the ibis budget Châtellerault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located and everything you need!

Customer review rating 4.1/5

Peter B. Couples - 08/08/2020 Confirmed reviews ALL

Secure parking, 24 hour check in, good location and everything you need in the room (including a comfy bed.) Thanks

Mr Maurice B.

Customer review rating 4.1/5

Maurice Couples - 11/01/2020 Confirmed reviews ALL

The receptionist booked us in and very pleasant. The room & facilities were good. We did book another ibis budget hotel but was informed it was closed and we were booked at ibis rouge

Nice staff room ok

Customer review rating 4.1/5

Rv Couples - 09/11/2019 Confirmed reviews ALL

We requested a quiet room. However we were not aware that the train line was behind the building & as our room was at the back the trains constantly woke us up during the night. The tiles in the bathroom had mould on them. Also the bottom of the frame to the shower unit was caked in dirt. I only mention this as germs can easily breed in wet areas. The cost of the accommodation was very low. However we would prefer to pay more for better bathroom facilities. Everything was brilliant.

Dear VEAZEY R., We very much appreciate your comments regarding your stay at the ibis budget Châtellerault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.1/5

John C. Couples - 30/10/2019 Confirmed reviews ALL

Everything as hoped it would be. Manager very helpful.

Dear JOHN c., We very much appreciate your comments regarding your stay at the ibis budget Châtellerault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.1/5

Etoile W. Couples - 05/09/2019 Confirmed reviews ALL

Room clean and functional. Excellent parking. Disappointed with the lack of variety of breakfast foods. Would like to see des oeufs.

Dear STELLA W., We very much appreciate your comments regarding your stay at the ibis budget Châtellerault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Just as we imagined.

Customer review rating 4.1/5

Lynda M. Couples - 25/08/2019 Confirmed reviews ALL

Easy booking, great communication. Just as we imagined but made even better by friendly, helpful staff.

Minimum of Facilities at a Minimum Price

Customer review rating 4.1/5

David H. Families - 19/08/2019 Confirmed reviews ALL

There is nothing to complain about here. Once you accept that you are using a budget hotel, and that means the minimum of facilities then move on. There is another hotel in this group just across town. The air conditioning and in house restaurant would be worth the additional cost. Breakfast at the weekend is quite adequate but mid week guests should be prepared for mini croissants and hot drinks from a machine. There was filter coffee and normal sized croissants provided on the weekend

Passage

Customer review rating 4.1/5

B. Couples - 13/08/2019 Confirmed reviews ALL

Correcte

Customer review rating 4.1/5

Bruno T. Families - 10/08/2019 Confirmed reviews ALL

Facilities are very old and poorly maintained. Shower water pressure was so low it made it impossible to shower. Thre was an infestation of termites in the room that we found our luggage covered with in the morning

Was good in general. Clean, tidy, as always.

Customer review rating 4.1/5

J. Solo - 31/07/2019 Confirmed reviews ALL

Was good. There was a really hot day, and no air conditioning, but staff provided me with a fan.

Dear PERUCHO ALCALDE J., We very much appreciate your comments regarding your stay at the ibis budget Châtellerault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tres bonne 2 jour

Customer review rating 4.1/5

Jaoana D. C. Families - 21/07/2019 Confirmed reviews ALL

Stayed for actually 3 days because the region has quite a lot to be seen. Perfect base at a good price and ABOVE ALL ibis welcomes my little dog as almost mowhere else. Excellent for traveling. I always stary to seach inis hotels whenever i travel . I found it is the best for stopovers and even a bit longer.

Budget stay

Customer review rating 4.1/5

Jeanette Solo - 19/07/2019 Confirmed reviews ALL

Nice budget hotel, staff friendly, no air cond but was offered a fan, although a little noisy. Nice Italian restaurant down the road and recommended. Comfortable

Dear JEANETTE J., We very much appreciate your comments regarding your stay at the ibis budget Châtellerault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Practical

TripAdvisor rating 3.5/5

joanadecarvalho2016 Family - 18/07/2019 TripAdvisor review

Perfect stopover while traveling from Portugal to England. Stayed 3 nights to see the beautiful area of Poitou and Loire. Ibis is the only place I am sure my little dog is welcome so I usually go whenever I travel .

No Air Conditioning

TripAdvisor rating 3.5/5

Curiosity62504962718 Business - 07/07/2019 TripAdvisor review

The stay over there was OK even though there was no air conditioning. I am expecting renovation is necessary until I am going to visit there next time. The loaction was good enough because my customer is located next to you.

We thank you for your comments and we send your wishes to our direction Best regards

Mrs

Customer review rating 4.1/5

Anonymous Couples - 02/07/2019 Confirmed reviews ALL

Our expectations of a large group such as Ibis were high so we were very disappointed that the hotel did not have air conditioning in the rooms. We would have expected to be told that information on booking. We were there for the extremely hot conditions that were a feature of the end of June and it led to a very hot and uncomfortable night. The receptionist did his very best for us - he supplied us with a fan and some water. Ibis hotels now go to the bottom of our list when we look for future overnight stays.

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