ibis Châtellerault 3 stars

Customer review rating (ALL Rating) 4.1/5 352 reviews

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ibis Châtellerault - Image 1
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ibis Châtellerault - Image 4
10 Avenue Camille Page, BP 323, 86100 CHATELLERAULT, France

Description

Hotel extras

  • Fully air-conditioned

  • Buffet breakfast served from 4am to 10:30am

  • Brasserie located in the hotel, open daily 12pm - 14:30pm and 7pm - 11:30pm

  • Free Wi-Fi throughout the hotel and restaurant

  • Fitness center accessible 24 hours a day

Our accommodation(s)

Book this hotel
Room 1

Single Bed

Standard Room with 1 double bed

  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Self-closing rooms

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 15 m² / 161 sq ft
  • Bedding 1 x King size bed(s)
  • Accessible room
See availabilities

Room

Standard Room with 1 double bed and twin beds

Non contractual photo

  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Self-closing rooms

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Châtellerault

10 Avenue Camille Page, BP 323
86100 CHATELLERAULT
France

GPS:46.797881, 0.527705

Telephone
Fax +33 5 49 02 01 79

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 71 rooms
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • 2 connecting rooms
  • 71 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi in the communal areas
  • High speed transmission line
  • WiFi at the hotel Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

2 Meeting rooms

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Outdoor playground for children
  • Green area

Well-being

Fitness center

  • On site

Sports and leisure

Golf

  • Nearby
  • Golf course 18 holes
  • On site

CHEZ JULIEN

Non contractual photo

Other informations

Services

  • Air conditioning
  • Terrace

The brasserie-restaurant invites you to sample its traditional, authentic and tasty cuisine.

The Bar : a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  352 reviews

Customer review rating 5.0/5

Henry D. Couples - Confirmed reviews ALL

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

Customer review rating 2.0/5

Robert G. Couples - Confirmed reviews ALL

Dear ROBERT G., Thank you for taking the time to tell us about your experience at the ibis Châtellerault. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.5/5

Yves A. Couples - Confirmed reviews ALL

Madame/Monsieur A., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Châtellerault. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

Customer review rating 4.0/5

Joulin Couples - Confirmed reviews ALL

Madame/Monsieur JOULIN, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Châtellerault. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

Customer review rating 5.0/5

Gemma H. Solo - Confirmed reviews ALL

Dear GEMMA H., We very much appreciate your comments regarding your stay at the ibis Châtellerault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

Customer review rating 2.0/5

Robert G. Couples - Confirmed reviews ALL

Not a great stay. Hotel was basic & well worn.

Dear ROBERT G., Thank you for taking the time to tell us about your experience at the ibis Châtellerault. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.5/5

Yves A. Couples - Confirmed reviews ALL

n/a

Madame/Monsieur A., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Châtellerault. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

Customer review rating 4.0/5

Joulin Couples - Confirmed reviews ALL

RAS

Madame/Monsieur JOULIN, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Châtellerault. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

Customer review rating 5.0/5

Gemma H. Solo - Confirmed reviews ALL

Great stop off on drive to Spain

Dear GEMMA H., We very much appreciate your comments regarding your stay at the ibis Châtellerault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.5/5

John G. Couples - Confirmed reviews ALL

Excellent to have the restaurant available on a Sunday evening after a long drive - unlike most hotels in the region. Very friendly staff, good room and comfortable bed. Good breakfast and very good location

Madame/Monsieur G., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Châtellerault. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

Customer review rating 4.5/5

Anthony L. Business - Confirmed reviews ALL

The hotel is very conveniently situated when I visit Châtellerault for work. However I find the actual hotel building rather lacking. The rooms are either too small for the beds or the beds are too big. It is rather difficult to move around the room and there is no space to open the suitcase. There is a very useful worktop under the window, but it is not practical to use because of the big box underneath it. I assume that box is a Thord bed if required, but considering the size of the room, it must be very awkward to open. The bathroom is small but acceptable. The hotel lift might need attention as it alarmed over loaded with just three people in it. I did find all the staff I encountered at the hotel to be extremely friendly, polite and professional. The cleaning ladies were very nice and friendly, the man running the restaurant was also. The staff on the front desk, Jesica and her colleagues were welcoming when I arrived and very efficient and helpful with the minor problem I had with the room. In general a very pleasant stay.

Dear ANTHONY L., We very much appreciate your comments regarding your stay at the ibis Châtellerault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.5/5

Olivier T. Business - Confirmed reviews ALL

Efficace

Customer review rating 2.0/5

Sandro G. Couples - Confirmed reviews ALL

First the staff were very nice and helpful. The room was not comfortable as described or for a 3 star ibis. The room was cold. Heating system was not performing well. we stayed 2 nights, one night in one room and one night in a different room due to water and toilet issues.we are Quite disappointed.

Dear Sandro G., Thank you for your feedback regarding your recent stay. I appreciate your kind words about our staff. I am sorry to hear that you encountered issues with room comfort and heating, as well as the inconvenience caused by the room changes. We strive to provide a welcoming atmosphere and your comments will be taken into consideration as we continually seek to improve our services. Thank you once again for your comments. Best regards, ibis Châtellerault

Customer review rating 5.0/5

Rosalind B. Couples - Confirmed reviews ALL

This hotel is in a very convenient location for our travel through France. Greeted by the same charming receptionist who makes you feel very welcome. Excellent attached restaurant fits our needs perfectly.

Dear ROSALIND B., We very much appreciate your comments regarding your stay at the ibis Châtellerault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 1.5/5

Jacques B. Solo - Confirmed reviews ALL

Hôtel et restaurant on ne plus lugubre

Customer review rating 1.5/5

Samuel J. Business - Confirmed reviews ALL

Bonjour, L'hôtel et l'accueil sont bien. Le gros point noir est le bruit des portes des chambres qui claquent à la fermeture, chaque aller et venue vous réveille.

Madame/Monsieur J., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Châtellerault. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.

Customer review rating 5.0/5

Abboukebir Friends - Confirmed reviews ALL

Très bien merci beaucoup

Madame/Monsieur ABBOUKEBIR, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Châtellerault. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

Other web-users rate our hotel

  • 69 reviews 7.8/10 Location
  • 173 reviews 4.5/10 Room
  • 142 reviews 8.7/10 Service
  • 86 reviews 6/10 Breakfast
  • 53 reviews 5.7/10 Cleanliness
  • 34 reviews 2.6/10 Vibe
  • 32 reviews 3.7/10 Amenities
  • 18 reviews 7.1/10 Bar

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