Novotel Poitiers Site du Futuroscope Hotel 4 stars

As always, a good stay, but with minor disadvantages. No (plastic) cups in the room or bathroom, that should not be covid19 related. Swimming pool was being redone, one would expect that to be done in lockdown period, but I understand the lockdown was for workers too. For the rest a good stay with perfect breakfast again.

Disappointed as the pool wasn't open and this wasn't mentioned on the website. The quality of the meal in the restaurant was poor forba 4*hotel. Nice hotel otherwise and good location

I stayed 1 night at the hotel because 2 years ago my family stayed for the night. There was a swimming pool where the kids enjoyed. The food at the restaurant was below expected and a bit expensive. The kids enjoyed the pool and this is why we decided to stop for the night again. When I booked the room this year I disregarded the fact that food was not good and booked again because it was stated nowhere that the pool was closed because of Covid 19 (understandable). I know anyway other hotels pools were available and open. We departured early to spend some time with the kids but it was closed. The kids were really disappointed and there was not much to do there. If I knew it was not open I would have chosen a cheaper hotel or a different hotel in a different location. I would also like to mention that for the second time almost no staff in the restaurant spoke English, and specially a waiter who was already working there 2 years ago, incomprehensible for a 4 star rated hotel. I studied French 1 year at high school and I had to use the few words I could still remember. If I did speak a few French words it’s inimaginable staff working at a 4 star hotel not speaking other languages. I would not recommend it again and actually my wife wanted to claim because we could not enjoy of all services offered.

Always exceptional, but the continued affect of wearing masks has, though vital, its setbacks. I keep missing my mouth when eating!!!!

Very disappointed. Had an important work call so needed some private meeting space for one hour. I emailed in advance asking and nobody replied. I then asked at the hotel - two different staff members - who both didn’t put much effort in saying they had no private space - only a shared area. Apparently every single room was taken, I found that hard to believe and think it ba as more convenient for them to lie rather than help me. Would not recommend staying there.

Good stay in covid context. Rooms are clean and with good furnitures. Disappointed to see the pool was under work. Breakfast food was just ok (bread wasn't fresh).

The Hotel did its' best to give us a "normal" stay, but impossible in these times. The only negative was a stain on the Sofa, bearing in mind that the hotel had been closed for a long period, this was surprising. Dinner was excellent but shame that breakfast was somewhat stilted by having to be served, and no warm dishes available, but under the circumstances, understandable. Novotel, you are forgiven.

This hotel is fitting in the Novotel brand standards. More, team is professional and kind, and the restaurant offers a perfect menu and service level.

Really enjoyed my stay at Novotel. Thank you to all the team

We’ve stayed here many times on our way to southern Spain & it is ideal.

The hotel is ideally located just off A10, a quick and painless check in service - a great bonus after a long journey, room (204) very high standard, great bathroom with separate bath and shower, all staff polite and helpful, family friendly providing plenty of activities for children in the main lobby, great location for Futurescope or overnight stop off if travelling further south. This hotel would have got a 10/10 had it not been for the quality of the food - as I am experiencing in most of the Accor hotels I have stayed in the quality of the food is shockingly poor, given this hotel is 4* and the al a carte price list I would have expected far better - waited 40mins to get a cold and miserable starter followed by an even more miserable dinner - needless to say both courses left on the plate - not impressed at all. In summary, great hotel accommodation which I would highly recommend but would definitely eat outside of the hotel if you have the option.

Great welcome. Very good service quality. nice room. good food. clean and professional

Excellente

Excellent. Very helpful staff. Look forward to visiting again.

Good stay