Novotel Poitiers Site du Futuroscope

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Novotel Poitiers Site du Futuroscope 4 stars

Customer review rating (ALL Rating) 4.1/5 2,138 reviews

ALLSAFE approved hotel

Novotel Poitiers Site du Futuroscope
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Description

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Hygiene and prevention measures meet the highest standards

  • Ideal as a stopover on long journeys, near A10 highway exit 28

  • Direct access: A10 highway exit Futuroscope no. 28

  • Breakfast, lunch and dinner served via room service.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

The Novotel Poitiers Site du Futuroscope offers rooms measuring 269-431 sq. ft. (25-40 m²), equipped with a bathroom with shower and separate toilet, free WIFI, tea and coffee making facilities, flat-screen TV, safe and minibar with free mineral water.

Hotel location

Novotel Poitiers Site du Futuroscope

Avenue René Monory, BP 30135 TELEPORT IV, FUTUROSCOPE- CHASSENEUIL
86360 CHASSENEUIL DU POITOU
France

Fax: +33 5 49 49 91 90

  • VITALIS:  1 Lycée Pilote

  • By plane

    PARIS ORLY At 300km / 187.5 miles

  • By plane

    POITIERS BIARD At 13km / 8.08 miles

  • By helicopter

    POITIERS BIARD At 8km / 4.97 miles

  • By car

    FUTUROSCOPE SORTIE 28 At 0.2km / 0.12 miles

  • By train

    FUTUROSCOPE DE POITIERS At 3km / 1.86 miles

  • By train

    POITIERS At 9km / 5.63 miles

  • By train

    POITIERS CENTRE At 11km / 6.84 miles

GPS:46.669136, 0.361278

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVOTEL CAFE

Eat what you want when you want, except on Sundays. Simple, healthy and tasty cuisine. Catering available all day to satisfy your cravings. Escape from it all at the restaurant, terrace, bar or room.

Our guest reviews for
Novotel Poitiers Site du Futuroscope

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,138 reviews

TripAdvisor Rating  4.0/5  666 reviews

Well located.

Customer review rating 2.5/5

Olivia Families - Confirmed reviews ALL

Whilst well located, and perhaps due to the renovation works, the restaurant service was appalling.

Nice stay with family

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

I stayed together with the family (6 in total, including 3 kids). Staff was very friendly, flexible with hours (we arrived quite late and were served a nice dinner) and rooms were very nice

Dear MIKEL T., We very much appreciate your comments regarding your stay at the Novotel Poitiers Site du Futuroscope. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Comfortable and quiet room for 2 adults and 2 kids

Dear JEAN PAUL R., We very much appreciate your comments regarding your stay at the Novotel Poitiers Site du Futuroscope. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not the Best, not the Worst

Customer review rating 2.0/5

S. F. Families - Confirmed reviews ALL

We booked a Junior Suite which was a nice room, but just too hot and no ventilation. The bed was very comfortable but the heat just unbearable and made our sleep restless. The hotel was undergoing renovation and we couldn't easily find the entrance and walked round the whole site! We were going to eat in the restaurant but very limited and unappealing menu and restaurant was empty and no staff so went to a nearby hotel for our meal. We had breakfast in the morning and we went to sit at a table and the waiter moved us to another one and made a comment about us to the table next to us, which I found unbelievably rude. I am not exactly sure what he said but it was clearly disparaging by the looks from the other guests! Despite his rudeness, the reception staff were particularly lovely and friendly. However, we wouldn't book back here again. Plenty of other hotels around.

Dear JACQUELINE S., Thank you for taking the time to tell us about your experience at the Novotel Poitiers Site du Futuroscope. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Visiting second home

TripAdvisor rating 5.0/5

stephenhayward2 TripAdvisor review

This has been our third stay in 5 weeks, booking two rooms this time. Again the colleagues have been excellent throughout our stay👍 The executive rooms are very well equipped. The hotel is going through a refit, but the temporary bar and restaurant are still very useable.

Bonjour Stephen, Un grand merci pour votre commentaire. Au plaisir de vous accueillir à nouveau très vite. A très bientôt chez Novotel

Good Stay

Customer review rating 4.0/5

L E. Couples - Confirmed reviews ALL

Very attentive staff. The room was spacious and clean. It was quiet and the bedding was comfortable

Dear LISE CHAPUT E., We very much appreciate your comments regarding your stay at the Novotel Poitiers Site du Futuroscope. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent stay

Customer review rating 5.0/5

Stephen H. Couples - Confirmed reviews ALL

The colleagues and the room were great

Dear STEPHEN H., We very much appreciate your comments regarding your stay at the Novotel Poitiers Site du Futuroscope. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well locatif, great beds!

Customer review rating 4.0/5

Cdup Families - Confirmed reviews ALL

Close to Futuroscope, good sized rooms, hôtel restaurant serves late, great reasonable room service food. Generous breakfast

Dear CIARA O., We very much appreciate your comments regarding your stay at the Novotel Poitiers Site du Futuroscope. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Underwhelming

Customer review rating 1.5/5

Paul M. Solo - Confirmed reviews ALL

Poor directions to hotel, minimal staff, restaurant and bar closed. Decor dated.

Dear Paul M., Thank you for taking the time to tell us about your experience at the Novotel Poitiers Site du Futuroscope. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Comfortable hotel and very well located.

Dear FRANCK R., We very much appreciate your comments regarding your stay at the Novotel Poitiers Site du Futuroscope. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good overall

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

No surprises and good overall

Dear JOAO D., We very much appreciate your comments regarding your stay at the Novotel Poitiers Site du Futuroscope. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique CAMAILLE Directeur

Well located

Customer review rating 3.5/5

S A. Solo - Confirmed reviews ALL

I chose this hotel, as it was close to the motorway, and the Novotel chain is reliable.

Dear SUSAN ACKLOO, We very much appreciate your comments regarding your stay at the Novotel Poitiers Site du Futuroscope. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Accessible Room 311 - IN MY OPINION THE SHOWER ARRANGEMENTS ARE DANGEROUS.

Customer review rating 0.5/5

Anne L. Couples - Confirmed reviews ALL

IN MY OPINION THIS ROOM IS DANGEROUS FOR DISABLED PEOPLE WHO USE A WHEELCHAIR. I booked an accessible room because my husband is confined to a wheelchair. He cannot walk, and therefore needs a properly accessible bathroom which includes a walk-in shower which should have a safe seating arrangement. The bed was acceptable and was a good height, there was ample room for wheelchair access, but room was very limited for able bodied access to the other side of the double bed. The toilet was acceptable, but the toilet seat was rather low. MY HUSBAND IS TOTALLY RELIANT ON THE WHEELCHAIR, AND CANNOT STAND, IF HE FALLS TO THE FLOOR HE IS LIABLE TO BE INJURED, AND IN ANY EVENT HE CANNOT GET UP AGAIN. THE SHOWER ARRANGEMENTS ARE DANGEROUS TO USE IN MY OPINION. THE SHOWER SEAT ARRANGEMENT IS TERRIBLE AND SHOULD BE BANNED. THE SEAT HANGS ON A GUIDE RAIL (OR GRAB RAIL), AND SAGS ALARMINGLY WHEN SAT ON. THIS CAUSES THE SEAT TO TILT FORWARD TENDING TO SLIDE PEOPLE OFF THE SEAT AND ONTO THE FLOOR. THE SEAT IS SLIPPERY WHEN WET, AND IS TOO SMALL. IT IS VERY DIFFICULT TO BALANCE ON, WITH GREAT DANGER OF FALLING OFF. THERE ARE NO GRAB RAILS NEAR AND TO THE SIDE OF THE SEAT TO HELP, AND THE ONLY GRAB RAIL IS ON THE WALL OPPOSITE THE SEAT. MY HUSBAND TRIED HARD TO HAVE A SHOWER, BUT HE GAVE UP AS THE RISK OF FALLING OFF THE SEAT WAS TOO HIGH. PLEASE, PLEASE, PUT IN A ROBUST SLEF STANDING SHOWER STOOL WITH SIDE HANDLES TO ASSIST LOWERING AND RISING. THESE CAN BE FOUND IN ANY MOBILITY SHOP.

Dear ANNE L., Thank you for taking the time to tell us about your experience at the Novotel Poitiers Site du Futuroscope. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good mid way stop over

TripAdvisor rating 4.0/5

robpP4823HJ TripAdvisor review

A good location for a mid way stop over going N/S. Easy to find just off the Autoroute. Usual Novotel standard and reasonable dinner menu. Restricted grounds but good parking. Would recommend for s layup.

Thank you very mich

Recent

TripAdvisor rating 3.0/5

jacquesn486 TripAdvisor review

Covid-19 Protocols and sanitizing measures were very good... Felt more reassured than before I arrived... However, as for the room I wasn't reassured that the room was as covid-19 secured as the commune areas of the hotel... For example the toilet roll in my rooms was 2/3 used and there wasn't a replacement.

Bonjour jacques, Pour information, notre hôtel a obtenu depuis le 30 Juin dernier le Label de propreté et prévention ALLSAFE créé par ACCOR, et vérifié par Bureau Veritas! Ce label garantit à nos clients que nos mesures d’hygiène et de prévention respectent les normes les plus élevées, et ce, afin de vous accueillir dans les meilleures conditions. Nous sommes le seul hôtel du site à avoir le label et nous respectons l'ensemble des mesures qu'il impose à la lettre. Vous pouvez séjourner dans notre hôtel en toute tranquillité :) A très bientôt chez Novotel.

Strange times

TripAdvisor rating 4.0/5

Peter S TripAdvisor review

The Hotel did its' best to give us a "normal" stay, but impossible in these times. The only negative was a stain on the Sofa, bearing in mind that the hotel had been closed for a long period, this was surprising. Dinner was excellent but shame that breakfast was somewhat stilted by having to be served, and no warm dishes available, but under the circumstances, understandable. Novotel, you are forgiven.

Bonjour peter, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Poitiers Futuroscope. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Novotel sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Bien Cordialement,

This is an excellent place

TripAdvisor rating 4.0/5

GJGPearce Families - TripAdvisor review

It was all good throughout, except when it came to dinner. we advised the waiter that our French was limited. The waiter just ignored us and carried on speaking in rapid fire French. It must have been obvious that we did not understand. My wife ended up getting a starter with meat in it. She does not eat meat. I swapped with her of course. When this language issue happened to us in the Novotel Pau the day before, the waiter went and got one of his colleague who spoke perfectly good English so could assist us. it is not my usual experience as a long term Accor group user. The waiter also put the bill on our room, even though we tried to explain to him we had paid for everything up front, except the drinks. He just slapped a pen down on the table and spoke at us in rapid fire French. He was rather rude to say the least. Other than this customer service blip, the hotel and facilities were very good indeed.

Thank you for our message

the best place to consider Futuroscope visit.

TripAdvisor rating 5.0/5

OnAir256221 Families - TripAdvisor review

The hotel is clean, swimming pool ok even if very crowdy. At a Walking distance to Futuroscope entrance. Food pretty good. You will enjoy.very quiet. It means good sleep.location is perfect between motorway exit ans Futuroscope.highly recommended.

Thank you very much

Good family friendly hotel

TripAdvisor rating 3.0/5

Trek51480442663 Families - TripAdvisor review

We were in the hotel a couple of nights while passing through France and to profit the occasion and visit Futuroscope. The location is great to visit the park or if you are just passing by (close the the highway exit). Nice rooms and family friendly. Excellent breakfast! They should though improve the service during dinner. On both days we had to wait ages for the dessert and to sign the bill!

Thank you Happy new year 2019

Perfect to visit Futuroscope

TripAdvisor rating 5.0/5

Kate87200 Families - TripAdvisor review

We stayed for one night when we visited Futuroscope. The hotel is well placed and it took us just 5 minutes to walk to the park. Parking was free at the hotel, the room was perfect for a family of 4 and as we booked in advance it was great value. I would highly recommend this hotel . There are games and a game table for children to keep themselves amused for a time and the breakfast is great value too.

Chère Kate, Un grand merci pour votre commentaire. En effet, nous faisons tout pour que les enfants, comme les grands, passent un excellent séjour chez nous! Je suis ravie que votre séjour en famille se soit très bien passé! A très bientôt chez Novotel!

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