Novotel Poissy Orgeval 4 stars

Customer review rating (ALL Rating) 4.0/5 497 reviews

Novotel Poissy Orgeval - Image 1
Novotel Poissy Orgeval - Image 2
Novotel Poissy Orgeval - Image 3
Novotel Poissy Orgeval - Image 4

Description

Hotel extras

  • Private events

  • 10 meeting rooms for your conferences

  • Bright bar and restaurant with terrace overlooking the pool

  • Comfortable, spacious rooms with WiFi

  • 20 minutes from Paris and the La Défense district

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Poissy Orgeval

482 Route Des 40 Sous
78630 ORGEVAL
France

GPS:48.924561, 1.996545

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL CAFE

Currently unavailable

Enjoy simple, tasty, healthy and balanced cuisine. Relax in the restaurant, on the terrace, by the pool, in the bar or in your room... The restaurant is closed on weekends and public holidays.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  497 reviews

Customer review rating 2.0/5

Adil D. Families - Confirmed reviews ALL

Bonjour, Merci d'avoir pris le temps de partager votre retour d'expérience. Nous sommes sincèrement désolés que l'état de notre établissement n'ait pas répondu à vos attentes. Nous prenons vos remarques très au sérieux, car elles nous permettent d'identifier les points sur lesquels nous devons continuer à progresser. Notre hôtel fait l'objet d'un entretien régulier afin d'assurer le confort et la sécurité de nos clients. Nous sommes également engagés dans un programme d'amélioration progressive de nos installations, qui comprend des travaux de rénovation réalisés par étapes. Concernant la piscine, nous tenons à préciser que les réparations effectuées sont réalisées dans le respect des normes de sécurité afin de garantir son bon fonctionnement. Nous entendons toutefois votre ressenti sur son aspect esthétique, qui sera pris en compte dans nos futurs projets d'amélioration. Nous espérons avoir l'occasion de vous accueillir de nouveau afin de vous faire découvrir les évolutions de notre établissement. Bien cordialement, Moses, Assistant Chef de réception

Customer review rating 0.5/5

Daemon B. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your stay did not meet your expectations. It is disappointing to hear that you were dissatisfied with the condition of the hotel, the swimming pool, the comfort of the sofa bed, and the temperature of your room. Please accept our apologies for the inconvenience you experienced. Your comments have been shared with our management team, as they help us identify the areas where improvements are needed. We continuously work to maintain our facilities and provide a level of comfort that reflects the standards our guests expect. We are also sorry that the hotel did not match the impression created by our website. Guest feedback is extremely valuable, and we take your remarks seriously as we strive to improve both our facilities and the overall guest experience. We regret that your visit has affected your perception of the Novotel brand and appreciate you bringing these concerns to our attention. We hope you will consider giving us the opportunity to provide you with a much better experience in the future. Sincerely, Moses, Assistant Chef de réception

Customer review rating 3.5/5

Ang E. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found our staff welcoming and your room clean. However, we are truly sorry to learn that other aspects of your stay did not meet your expectations. We sincerely regret your experience with the pool and the breakfast service. Cleanliness and food quality are priorities for us, and your comments have been shared with our management team so they can be thoroughly reviewed. We take concerns regarding the pool very seriously and continuously monitor and maintain our facilities to ensure they meet the highest standards. We are also sorry that the breakfast was not served at the expected temperature. This is not the experience we aim to provide, and we will work with our kitchen team to improve the consistency and quality of our buffet. Thank you again for your honest feedback. While we are sorry to hear that you do not plan to return, your comments are valuable and will help us improve the experience we offer to all our guests. Sincerely, Moses, Assistant Chef de réception

Customer review rating 5.0/5

Rachel J. Families - Confirmed reviews ALL

Dear Guest, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay and appreciated the cleanliness of your room, the comfort of our beds, as well as our breakfast and restaurant offerings. A special thank you for your kind words about our barman. We will be sure to share your compliments with him—he'll be thrilled to know that his friendly service made such a positive impression, especially during a busy, fully booked period. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon! Sincerely, Moses, Assistant Chef de réception

Customer review rating 1.5/5

Thomas S. Families - Confirmed reviews ALL

Dear Mr, Thank you for taking the time to share your feedback following your recent stay with us. We are sincerely sorry to learn that your experience did not meet your expectations, particularly regarding the condition of your room. We regret the inconvenience caused by the non-functioning fridge and understand your disappointment with the dated furnishings and overall condition of the accommodation. Please accept our sincere apologies. We appreciate your positive comments about the cleanliness of the hotel, the ease of the booking process, and the professionalism of our team. However, we fully understand that these aspects could not compensate for your dissatisfaction with the room and the perceived value for money. Please be assured that your comments have been shared with our management and maintenance teams. We are continuously working to improve our facilities, and your feedback reinforces the importance of our ongoing renovation plans. We hope you will give us another opportunity in the future to provide you with the level of comfort and quality you rightly expect from Novotel and Accor. Kind regards, Moses, Assistant Chef de réception

Other web-users rate our hotel

  • 37 reviews 6.8/10 Location
  • 203 reviews 4.5/10 Room
  • 232 reviews 8.4/10 Service
  • 104 reviews 3.4/10 Comfort
  • 72 reviews 8.2/10 Breakfast
  • 71 reviews 3.5/10 Vibe
  • 54 reviews 5.2/10 Cleanliness
  • 32 reviews 2.8/10 Amenities

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Orgeval Hotels