Novotel Poissy Orgeval 4 stars

Customer review rating (ALL Rating) 4.1/5 465 reviews

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Description

Hotel extras

  • Private events

  • 10 meeting rooms for your conferences

  • Bright bar and restaurant with terrace overlooking the pool

  • Comfortable, spacious rooms with WiFi

  • 20 minutes from Paris and the La Défense district

Our accommodation(s)

Hotel location

Novotel Poissy Orgeval

482 Route Des 40 Sous
78630 ORGEVAL
France

GPS:48.924561, 1.996545

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL CAFE

Enjoy simple, tasty, healthy and balanced cuisine. Relax in the restaurant, on the terrace, by the pool, in the bar or in your room... The restaurant is closed on weekends and public holidays.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  465 reviews

Customer review rating 3.0/5

Vanessa C. Business - Confirmed reviews ALL

Broken phone, shower curtain. Very good experience with room service.

Dear guest, Thank you for taking the time to share your feedback following your stay at Novotel Poissy Orgeval. We are sorry to learn that your experience did not fully meet the standards you expected from a Novotel hotel. Please accept our sincere apologies for the inconveniences caused by the broken telephone and the condition of the shower curtain. Your comments have been shared with our maintenance team so that the necessary corrective actions can be taken. On a positive note, we are delighted that you enjoyed the room service experience. We will be pleased to pass your compliments on to the team, who will appreciate your recognition of their efforts. We also take note of your comments regarding the overall value for money, accommodation and recognition as an ALL member. Guest feedback is essential in helping us improve both our facilities and our service. We hope to have the opportunity to welcome you again in the future and provide you with an experience that better reflects the standards of the Novotel brand. Kind regards, Marc Falgoux General Manager Novotel Poissy Orgeval

Customer review rating 4.0/5

Stefan W. Business - Confirmed reviews ALL

- Team nice as ever - good service - nice bar But it seems in some parts a bit necessary for a renovation. - rooms - carpets - corridors

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marc Falgoux Directeur de Site Novotel et Ibis Budget Poissy Orgeval

Customer review rating 5.0/5

Charleen O. Families - Confirmed reviews ALL

when we arrived, I spoke to a lovely gentleman behind the counter who advised me on a lot of stuff and gave me a lot of time

Dear Madame, Thank you for the great review of our hotel ! We're really glad to hear that you felt well taken care of. Our team always aims to give each guest the time and attention they deserve, so it's great to know that came through during your visit. We hope to welcome you again soon ! Sincerely, Moses, Assistant Chef de réception

Customer review rating 3.5/5

Frieda P. Families - Confirmed reviews ALL

It is a nice hotel, Kind people and very good beds and breakfast. However bar closed quite early around 10 10.30. Being a family it was unfortunate that we could not stay there and had to go to the lobby with the last drink and then to our rooms. Not wanting to party but your bar is very nice to just sit and have some quit talks together.z so in a way a compliment for the bar itself:) floor in breakfasting was sticky. Assume it was a one off situation therefor will try again next time I am there 👍

Dear Madame, We very much appreciate your comments regarding your stay at the Novotel Poissy Orgeval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses, Assistant Chef de réception

Customer review rating 3.0/5

Patrik J. L. Business - Confirmed reviews ALL

the climate system, heating was no working in the room. I've got a mobile electric radiator but it took quite long to feel comfortable.

Dear Mr, We are pleased to see you leave your feeling after your stay in our establishment. We are sorry that the person who checked you in did not understand English and that the communication between you did not work well. We are also sorry about the heating problem you experienced during your stay. We will pass this information on to the relevant departments to ensure customer satisfaction. We'll be pleased to welcome your again during a future booking. Moses, Assistant Chef de réception

Other web-users rate our hotel

  • 38 reviews 6.5/10 Location
  • 186 reviews 4.3/10 Room
  • 226 reviews 9.1/10 Service
  • 92 reviews 4.3/10 Comfort
  • 71 reviews 4.1/10 Vibe
  • 64 reviews 8.9/10 Breakfast
  • 48 reviews 5.3/10 Cleanliness
  • 29 reviews 3.7/10 Amenities

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