ibis Sydney Airport 3.5 stars

Customer review rating (ALL Rating) 3.9/5 1,963 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 24 hour Food & Beverage facilities

  • Short walk to Mascot train station and local, vibrant eateries

  • Less than 1km from Sydney's Domestic Airport terminals

  • Only two train stops to Sydney's CBD

  • Enjoy the exclusive ibis "Sweet Beds"

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis Sydney Airport

205 O'Riordan Street
2020 MASCOT
Australia

GPS:-33.927867, 151.187217

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

ibis Kitchen & Bar

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  1,963 reviews

TripAdvisor Rating  3.5/5  2,233 reviews

Under staffed, average food

Customer review rating 2.5/5

Barry Business - Confirmed reviews ALL

Check in was extremely slow. understaffed. Food option was very limited, ate elsewhere. The Hotel had issues with their POS system for payment.

Good stay

Customer review rating 4.0/5

Alan Couples - Confirmed reviews ALL

Was good with a good breakfast. Got credit card over charged however sorted out a few days later.

unpleasant

Customer review rating 1.5/5

Lisa S. Business - Confirmed reviews ALL

We boked this room for an employee. The employee has requested we don't use your hotel for future jobs. The employee told us they had no hot water, nor blankets and as they were on the ground floor it was noisy. The employee apparently spoke to hotel staff, but no-one came to their room to rectify any of the issues. I sent an email to de… but never received an reply.

Not a good experience at all

Customer review rating 1.5/5

Matt Business - Confirmed reviews ALL

I stay at many hotels in many locations every week, this was one of the worst. negatives: -Overall hotel is dated and doesn’t present well. -couch was completely depressed with no foam - window didn’t shut properly and therefore noisy. - bathroom didn’t look like it was cleaned. - staff knocked on the door at 11:15pm to ask when I was checking out. This was after checking in that day. Disturbing sleep and affecting my work the following day. I complained about the disturbance the next day and the front desk could not explain why they had to disturb me especially at such a late hour. I didn’t complain about the room as it is obvious that the hotel feels it is acceptable to present such a room with obvious defects and in an unclean manner. I will just not stay at this hotel in the future or recommend it.

Well located

Customer review rating 5.0/5

Patricia Couples - Confirmed reviews ALL

Everything was clean and comfortable. Staff friendly and helpful

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Other web-users rate our hotel

  • 1,259 reviews 9.2/10 Location
  • 1,952 reviews 5.2/10 Room
  • 1,646 reviews 6.7/10 Service
  • 53 reviews 1.7/10 WiFi
  • 1,065 reviews 3.5/10 Cleanliness
  • 479 reviews 6.5/10 Value
  • 378 reviews 2.1/10 Amenities
  • 262 reviews 6.1/10 Breakfast

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