ibis Sydney Airport 3.5 stars

Customer review rating (ALL Rating) 3.8/5 2,557 reviews

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Description

Hotel extras

  • ibis Kitchen serving breakfast, lunch & dinner every day

  • Short walk to Mascot train station and only 2 stops to Sydney's CBD

  • Less than 1km from Sydney's Domestic Airport terminals

  • A hotel for the whole family with pet-friendly rooms available

  • Enjoy the exclusive ibis "Sweet Beds"

Our accommodation(s)

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Hotel location

ibis Sydney Airport

205 O'Riordan Street
2020 MASCOT
Australia

GPS:-33.927867, 151.187217

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

ibis Kitchen & Bar

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  2,557 reviews

TripAdvisor Rating  3.5/5  2,260 reviews

Great location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Clean. Friendly staff

Incorrect charge and slow communication

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Stayed one night but got charged two nights. Emailed but no response, needed to follow up again and again to get a reply. One night $141, plus card transaction fee would be $142 ish, but I got charged $143 ish. Reception told me the $1 deposit will be refunded later on, but based on the $143 ish charged, I think that $1 deposit was taken.

Good size room.opening window!

Customer review rating 4.5/5

Geoff Couples - Confirmed reviews ALL

Room bigger than I thought it would be. Opening window for fresh air after 24 hr flight was great. Short walk to mascot train station. Dining room open til 10pm

Dear Geoffrey, Thank you for taking the time to tell us about your experience and choosing to stay at Ibis Sydney Airport. It is always a pleasure to receive positive feedback and see our guests rate the hotel high. We are pleased to read that you enjoyed your stay with us. We look forward to welcoming you again soon. Kind Regards, Ibis Sydney Airport Team

Reasonable stay

Customer review rating 3.5/5

Kayla D. Business - Confirmed reviews ALL

Reasonable stay for what you pay for. Bathrooms are quite tiny and sheets were dirty and pillows are very uncomfortable ! Nonetheless the reception staff were super friendly and helpful!!

Dear Kayla, Thank you for taking the time to tell us about your experience and choosing to stay at Ibis Sydney Airport. It is always a pleasure to receive positive feedback and see our guests rate the hotel high. We are pleased to read that you enjoyed your stay with us. We do apologise about the linen and pillows/ We have passed these comments on to the team. We look forward to welcoming you again soon. Kind Regards, Ibis Sydney Airport Team

Grotty

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Aircon that was noisy, boogies on the walls next to the beds, place felt like it needed a good clean.

Dear Meisha, Thank you for taking the time to tell us about your experience and choosing to stay at Ibis Sydney Airport. We apologise that we missed the mark while you stayed on this occasion. Your feedback is very important to us, and we have addressed your comments with our team. Kind Regards, Ibis Sydney Airport Team

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Other web-users rate our hotel

  • 1,807 reviews 9.2/10 Location
  • 2,649 reviews 5.2/10 Room
  • 2,198 reviews 7.1/10 Service
  • 73 reviews 3/10 WiFi
  • 1,442 reviews 3.6/10 Cleanliness
  • 694 reviews 6.4/10 Value
  • 567 reviews 2.3/10 Amenities
  • 363 reviews 6.3/10 Breakfast

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