ibis Styles Budapest Center 3.5 stars

Customer review rating (ALL Rating) 4.3/5 578 reviews

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Rakoczi ut 58, NTAK: SZ19000380, szálloda, H-1074 BUDAPEST, Hungary

Description

Hotel extras

  • An ALLSAFE Bureau Veritas certified hotel

  • Central location with easy access to tourist attractions

  • Meeting rooms for your seminars and conferences

  • Family rooms, complimentary WIFI and video game corner

  • Non smoking hotel

Our accommodation(s)

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Hotel location

ibis Styles Budapest Center

Rakoczi ut 58, NTAK: SZ19000380, szálloda
H-1074 BUDAPEST
Hungary

GPS:47.497886, 19.072613

Telephone
Fax +36 1 342 1530

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

SNACK BAR

Breakfast starts in our Snack Bar at 06.30 providing a rich buffet of cold and hot dishes, later until the night hours it offers soups, salads and small dishes for tired city walkers and late check in guests.Enjoy our daily offer snack selection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  578 reviews

Customer review rating 5.0/5

Sinisa D. Solo - Confirmed reviews ALL

Nice, clean room, good breakfast, friendly staff. I enjoyed my time here.

Customer review rating 1.0/5

Nedim T. Families - Confirmed reviews ALL

Poor service, and some receptionists are unfriendly.

Dear Guest, Thank you for your feedback. We are sorry to hear that you were not satisfied with the service and that you felt some of our receptionists were unfriendly. This is certainly not the impression we wish to leave, and we take your comments seriously. It would mean a lot for us if you could elaborate on what exactly led to this experience, so we can better understand the situation and improve our service accordingly. We appreciate you bringing this to our attention and hope to regain your trust during a future stay. Best regards, Klaudia Kiss Deputy General Manager

Customer review rating 4.0/5

Teck H. M. Friends - Confirmed reviews ALL

a little noisy from the traffic and also the connecting door from the next door

Dear Guest, Thank you for your feedback! We’re glad to hear that you enjoyed our convenient location and found your stay comfortable. We also appreciate your comments regarding the traffic noise and the connecting door. Your feedback is very valuable and will be taken into consideration as we continue working to improve guest comfort. We hope to welcome you back for an even more pleasant stay in the future. Best regards, Klaudia Kiss Deputy General Manager

Customer review rating 1.5/5

Patrick S. Solo - Confirmed reviews ALL

No working AC in the room (was 30°C when I entered and only got down to 26°C overnight) and no proper shower doors leading to the entire bathroom floor getting soaked after a shower.

Dear Guest, Thank you for your feedback. We are very sorry to hear that your stay did not meet expectations. Please accept our sincere apologies for the discomfort caused by the room temperature and the bathroom design issues. We understand how important comfort is during a stay, and we regret the inconvenience you experienced. Thank you for bringing these matters to our attention and hope to provide you with a much better experience in the future. Best regards, Klaudia Kiss Deputy General Manager

Customer review rating 1.5/5

Dhanushka G. Business - Confirmed reviews ALL

Review: Disappointing Stay – Avoid for Business Trips Rating: 1/5 Stars I recently stayed at the Ibis Budapest Central for four nights on a business trip, and it was a complete disaster. The air conditioning in my room was non-functional from day one. I reported this to the reception multiple times; each time I was told it was "being repaired," but no real action was ever taken. The "solutions" offered were unacceptable: The Window/Fan "Fix": I was told to sleep with the window open and given a fan. It was incredibly noisy and remained uncomfortably hot and sweaty. The Room Move: I requested a move to the courtyard side to escape the street noise. While it was slightly quieter regarding traffic, the AC still didn't work, and I was subjected to the loud humming of AC units from the adjacent building. I spent four nights in a stuffy, hot room without a single night of peaceful sleep. As a business traveler, I rely on a functional room to do my job. What disappointed me most was the lack of follow-up—no one bothered to check if the situation had improved or offer a sincere apology. I have already instructed my secretary to blackball this hotel and the brand from our future bookings. If you value sleep and customer service, stay elsewhere.

Dear Guest, Thank you for taking the time to share your detailed feedback. We are truly sorry to read about your experience and sincerely apologize for the discomfort and frustration caused during your stay. We fully understand how important a comfortable and restful environment is, especially during a business trip, and we deeply regret that we failed to meet these expectations. We also apologize that the solutions offered did not provide adequate comfort and that you felt a lack of proper follow-up and care from our team. Please be assured that your comments regarding the air conditioning issue, room conditions, and service response have been shared with both management and the technical team for immediate review and corrective action. We genuinely regret that your stay left such a negative impression and appreciate you bringing these matters to our attention. Best regards, Klaudia Kiss Deputy General Manager

Other web-users rate our hotel

  • 636 reviews 9.3/10 Location
  • 677 reviews 5.7/10 Room
  • 501 reviews 8.3/10 Service
  • 17 reviews 7.9/10 WiFi
  • 561 reviews 8.2/10 Breakfast
  • 392 reviews 4.3/10 Comfort
  • 291 reviews 5.7/10 Cleanliness
  • 158 reviews 8.7/10 Value

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