Hôtel Mercure Lyon Centre Beaux Arts 4 stars

Customer review rating (ALL Rating) 4.7/5 1,577 reviews

Hôtel Mercure Lyon Centre Beaux Arts - Image 1
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Description

Hotel extras

  • Ideally situated in the heart of the Presqu'île

  • Historic building

  • Meeting room with natural light

  • 109 yards (100 m) from a public car park

  • Green Key label

Our accommodation(s)

Hotel location

Hôtel Mercure Lyon Centre Beaux Arts

73-75 rue President, Edouard Herriot
69002 LYON
France

GPS:45.760779, 4.834124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LE B'ARTISTE

In a modern, Art-deco ambience, the B'ARTISTE is the ideal spot to enjoy a glass of wine selected by our sommelier. The musical atmosphere and peaceful alcoves are perfect for a moment of relaxation away from it all.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,577 reviews

Customer review rating 5.0/5

Blagica S. Friends - Confirmed reviews ALL

Comfortable stay

Dear Blagica S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our excellent location and found your stay comfortable. We look forward to welcoming you back in the future. Rémi Martignago - General Manager

Customer review rating 4.5/5

Ernie H. Couples - Confirmed reviews ALL

We had an excellent stay at the Mercure. Great location, excellent rooms, great breakfast and the staff was friendly and helpful. One of the best Mercures that we have stayed at ever. I would highly recommend.

Dear Ernie H., Thank you for your kind words regarding your recent stay at Hôtel Mercure Lyon Centre Beaux Arts. We are thrilled to hear that you enjoyed our location, accommodations, breakfast, and the service provided by our staff. Your recommendation is greatly appreciated. Rémi Martignago - General Manager

Customer review rating 4.5/5

Marja W. Solo - Confirmed reviews ALL

I stayed three nights at Mercure Beaux Arts. My room was very quiet, thus I got a good night's sleep every night, cleaning was well done and the staff was very friendly and professional. The called me a taxi to Amphitheatre 3000. The breakfast was also good, even though I missed some vegetables. The hotel is also very well situated and close to the old town where there are a lot of excellent restaurants " des bouchons". I will definitely come back if ever visit Lyon again.

Dear Marja W., Thank you for your kind feedback regarding your recent stay at Hôtel Mercure Lyon Centre Beaux Arts. We are delighted to hear that you appreciated our convenient location, the professionalism of our staff, and the quality of your accommodations. It is gratifying to know that you enjoyed a peaceful night's sleep and found our cleaning services satisfactory. We also appreciate your suggestion regarding the breakfast offerings; your input is valuable as we continually strive to enhance the guest experience. We look forward to welcoming you back on your next visit to Lyon. Rémi Martignago - General Manager

Customer review rating 4.0/5

Laetitia L. Couples - Confirmed reviews ALL

The staff is very helpful and aware of your needs. The breakfast was the big highlight of our stay: the food was diverse (but not too much to preserve the overall quality), very tasty and well served. However, the AC or heater whatever it was, was dysfunctional. It was quite warm the all night even if we had set it up at 17 degrees. Also, we could hear the footsteps of the neighbours even with earbuds, which was also hindering the quality of our sleep. Regarding the location, it was perfectly situated between Place de Bellecour and Place des Terreaux.

Dear Laetitia L., Thank you for taking the time to share your experience at Hôtel Mercure Lyon Centre Beaux Arts. We are delighted to hear that you enjoyed our excellent breakfast and found our staff to be friendly and attentive. It is always our aim to provide a memorable stay for our guests. I appreciate your feedback regarding the air conditioning and noise disturbances. While I am pleased you enjoyed your overall experience, I regret that these issues affected your comfort. We take guest feedback seriously and will review your comments with our maintenance team to ensure that we continue to enhance our services and facilities. Thank you once again for your kind remarks about our location and dining options. We hope to welcome you back in the future for a more restful stay. Rémi Martignago - General Manager

Customer review rating 5.0/5

Warunya R. Couples - Confirmed reviews ALL

The hotel staff and front desk are very nice and friendly. They took the time to think about my birthday request and even left me a note and some delicious cookies. My husband and I really appreciate that. The room was clean and nice with a great view of the square. You are right in the city center, so it was very easy to get to any attraction!

Dear Warunya R., Thank you for your delightful feedback regarding your recent stay at Hôtel Mercure Lyon Centre Beaux Arts. We are thrilled to learn that you enjoyed our prime location and found our staff to be friendly and attentive. It brings us great joy to celebrate special occasions with our guests, and we are glad that you appreciated the birthday gesture. We look forward to welcoming you back for another memorable experience. Best regards, Rémi Martignago - General Manager

Other web-users rate our hotel

  • 1,006 reviews 9.7/10 Location
  • 972 reviews 7.8/10 Room
  • 1,027 reviews 9.4/10 Service
  • 9 reviews 8.3/10 WiFi
  • 371 reviews 7.7/10 Breakfast
  • 222 reviews 8.4/10 Cleanliness
  • 162 reviews 4.5/10 Amenities

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