Mercure Grenoble Meylan Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 801 reviews

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Mercure Grenoble Meylan Hotel - Image 1
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Mercure Grenoble Meylan Hotel - Image 3
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34 Avenue de Verdun, 38240 MEYLAN, France

Description

Hotel extras

  • Hotel renovated in 2022

  • 3337 sq. ft. (310 m²) of private rooms for seminars, renovated in 2016

  • Large private outdoor car park, free of charge

  • Bar and restaurant with terrace

  • 10 minutes from the center of Grenoble

Our accommodation(s)

Hotel location

Mercure Grenoble Meylan Hotel

34 Avenue de Verdun
38240 MEYLAN
France

GPS:45.201393, 5.758853

Telephone
Fax +33 4 76 90 28 27

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

À l'Épicerie Meylan

We've cooked up something really special: from Monday to Friday, our restaurant Les Saisons offers you a modern setting with designer decor. Come and find out for yourself, or pay us a return visit.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  801 reviews

Customer review rating 3.5/5

Graziella B. Business - Confirmed reviews ALL

The overall experience was acceptable, and it is not the first time I have stayed at this hotel. On the negative side, I was unable to open the window or the curtains for privacy reasons, as the room was located on the first floor overlooking the garden with tables and sits, which is nice. It might be worth considering installing curtains that ensure privacy while still allowing natural light into the room, especially for rooms on the ground or first floor.

Customer review rating 0.5/5

Daniel J. Business - Confirmed reviews ALL

I found bed bugs on the bed. Had to leave all my clothes and luggage at the hotel. Going to cost me +£500

Dear Mister J., Thank you for taking the time to share your feedback. Thank you for bringing this matter to our attention; we are truly sorry to hear about the experience you have described. We take the presence of bedbugs extremely seriously. As soon as we received your report, a thorough inspection was carried out in accordance with our procedures, with the assistance of specialist professionals where necessary. We fully understand the inconvenience and concerns this situation may have caused. Please rest assured that we attach the utmost importance to the comfort, safety and well-being of our guests, and that every report is followed up carefully. Sincerely, Abdel, Receptionist.

Customer review rating 4.0/5

Jyh B. N. Business - Confirmed reviews ALL

Hello, good day. I would like to highlight a few issues I encountered with the bathroom. Despite changing to a new bath towel, there was still an unpleasant smell. Additionally, the shower area allows water to splash out during use, and the water does not drain away properly as there is no nearby floor drain near the basin. This causes water to accumulate on the bathroom floor. I would appreciate it if you could kindly assist to check and improve this situation. Thank you.

Dear Mr. JYH, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that fixed the problem in your bathroom during your stay with my technician. Sincerely, Abdel, Receptionist.

Customer review rating 5.0/5

Abesadze A. Business - Confirmed reviews ALL

The hotel is not in the city center, but the bus stop is very close, and the bus takes you to the most central location in 12 minutes. The hotel is calm, set in green surroundings, and has a nice view from the windows.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Meylan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdel, Receptionist.

Customer review rating 5.0/5

Rael B. J. Business - Confirmed reviews ALL

One of my favorite hotels in Grenoble. The staff are very friendly and helpful. Rooms are very clean. Also, the hotel has an AMAZING restaurant! Bravo et Merci!

Dear Mr. RAEL B. J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Meylan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdel, Receptionist.

Other web-users rate our hotel

  • 136 reviews 9/10 Location
  • 340 reviews 7.7/10 Room
  • 350 reviews 9.4/10 Service
  • 193 reviews 8.6/10 Comfort
  • 178 reviews 8.3/10 Breakfast
  • 112 reviews 8.3/10 Cleanliness
  • 49 reviews 7.8/10 Value

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