Mercure Grenoble Meylan Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 750 reviews

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Mercure Grenoble Meylan Hotel - Image 1
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Mercure Grenoble Meylan Hotel - Image 3
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34 Avenue de Verdun, 38240 MEYLAN, France

Description

Hotel extras

  • Hotel renovated in 2022

  • 3337 sq. ft. (310 m²) of private rooms for seminars, renovated in 2016

  • Large private outdoor car park, free of charge

  • Bar and restaurant with terrace

  • 10 minutes from the center of Grenoble

Our accommodation(s)

Hotel location

Mercure Grenoble Meylan Hotel

34 Avenue de Verdun
38240 MEYLAN
France

GPS:45.201393, 5.758853

Telephone
Fax +33 4 76 90 28 27

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

À l'Épicerie Meylan

We've cooked up something really special: from Monday to Friday, our restaurant Les Saisons offers you a modern setting with designer decor. Come and find out for yourself, or pay us a return visit.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  750 reviews

TripAdvisor Rating  4.0/5  14 reviews

Hot and wet

Customer review rating 3.5/5

D Business - Confirmed reviews ALL

Room itself was OK, but much too hot with no way to lower it aside from opening the window (with inherent noise and bugs). In the lift the hotel makes a big show that 19C is the perfect temperature for a good night sleep, so why was the room stuck at something more like 24C? Also the shower did not drain well, leading at least once to overflow and a very wet bathroom floor. But everything else was satisfactory, if a little aged in places.

Dear DARREN H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Meylan. We are sorry to hear that your room did not meet your expectations. On your next stay, please do not hesitate to come to reception to tell us about your dissatisfaction. We will do our best to make your stay as comfortable and pleasant as possible. We have also noted the problem of heat in the rooms and we are doing everything we can to resolve it. We apologise for any inconvenience caused. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie, Réceptionniste au Mercure Grenoble Meylan

Staff was exceptional

Customer review rating 5.0/5

Michael J. Business - Confirmed reviews ALL

Room was also exceptional

Dear M.J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Meylan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie, Réceptionniste au Mercure Grenoble Meylan

a little training on hospitality would go a long way

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

-hotel was clean and well located -no instructions inthe hotel of how to access the services...apparently I should have known that pressing 9 gies to reception??? This seems to be the norm in France (as I was communicated from front desk), well I guess not for the rest of the world -staff at front desk can really do with some training. On second day I refused room service then in the evening I asked for a couple of towels being apologetic and the person at front desk replied "you refused cleaning"...I got the towels in the end but come on...I can go on talking about something else but I think I conveyed the point -breakfast I asked for gluten free bread, it was delivered the inside was frozen and the worse gluten free bread I have ever had

Dear CRISTINA B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Meylan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie, Réceptionniste au Mercure Grenoble Meylan

friendly and competent personnel

Customer review rating 4.5/5

Anne Business - Confirmed reviews ALL

from check in to check out, cleaning and room service, bar and restaurant, the personnel welcomes you with a friendly smile inaddition to competence and efficiency in their area.

Dear ANNE L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Meylan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie, Réceptionniste au Mercure Grenoble Meylan

Good hotel

Customer review rating 5.0/5

Alan Couples - Confirmed reviews ALL

At the hotel, the stay was good. Good attempt at a gluten free breakfast.

Dear ALAN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Meylan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie, Réceptionniste au Mercure Grenoble Meylan

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Other web-users rate our hotel

  • 123 reviews 8.6/10 Location
  • 292 reviews 7.8/10 Room
  • 311 reviews 9/10 Service
  • 160 reviews 8.8/10 Comfort
  • 139 reviews 8.3/10 Breakfast
  • 101 reviews 9.1/10 Cleanliness
  • 6 reviews 8.6/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.