ibis Arles

Customer review rating (ALL Rating) 4.4/5 521 reviews

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Description

Hotel extras

  • Outdoor swimming pool with sunbeds.

  • Bus and car enclosed outdoor parking free

  • Fourchon shopping and business area in the immediate vicinity.

  • Luma Tower 1km away.

  • A 10-minute drive from the Palais des Congrès.

Our accommodation(s)

Hotel location

ibis Arles

Rue Gerard GADIOT, CENTRE COMMERCIAL FOURCHON
13200 ARLES
France

GPS:43.666381, 4.632915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LE RESTAURANT

Homemade cuisine created by our young chef. The restaurant is only open in the evenings, from Monday to Thursday and closed on weekends

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  521 reviews

TripAdvisor Rating  3.5/5  487 reviews

A joke avoid

TripAdvisor rating 1.0/5

cgregory613 Families - TripAdvisor review

This hotel has yet to refund me for leaving early. Asked me to email have done so 3 times stoped by twice. So avoid this hotel management is a joke and incompetent and lazy. Shame it came to this with this hotel but the staff was friendly just management needs to be sacked

Bonjour, We don't understand your comment. We don't understand what your are talking about, and we don't know your ID. Are we concerned ? Best regards

Very rude!

TripAdvisor rating 1.0/5

Jim M TripAdvisor review

There is about 120 people staying here with Tripadeal, one of those people is me. I simply asked the bar lady and the receptionist for some ice and water and they said ‘No!’ However, later I see a man given some ice in a glass. Simply just two very rude ladies!

Dear Jim, As you said, you were a group of 120 people, and most of you had brought your own drinks, even if we have our own bar. Many of you had asked for ice and glasses. We could'nt satisfied all the group. Normaly, we sell only our drinks. We hope that you have apprecied other services of the hotel and that your stay was not spoiled for ices and water. Best regards

Comfortable

Customer review rating 3.5/5

Stephen W. Couples - Confirmed reviews ALL

It was ok

Bonjour Monsieur W. Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

Not well located

Customer review rating 1.5/5

Laila N. Solo - Confirmed reviews ALL

While checking out, the attendant was not cooperative at all. And was very rude.

Bonjour Mme N. Thank you for taking the time to write to us following your stay in our establishment. We are very sorry to hear that your departure did not go smoothly, and you can be sure that we will be checking with our teams to find out what happened. We make it a point of honor to welcome our guests and our aim is to ensure that you have a pleasant stay both in our hotel and in our beautiful town of Arles. We thank you for your comments, which help us to improve. We hope to have the pleasure of welcoming you again next year and of regaining your trust. Kind regards

situation presque centrale

Customer review rating 4.0/5

D. Friends - Confirmed reviews ALL

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Bonjour Mme D. Nous vous remercions pour votre retour positif suite à votre séjour dans notre établissement. Nous vous confirmons qu'il est bien interdit de fumer dans les chambres nous le précisons à tous nos clients dès leurs arrivées sous peine de prélever une amende forfaitaire de 100€. De plus nous avons mis un écriteau à la réception. Malheureusement il y a des récidivistes et nous en sommes navrés. N'hésitez pas à solliciter notre équipe en reception car selon nos disponibilités nous vous aurions attribuez une autre chambre. Concernant les baignoires notre direction est justement en train de travailler sur ce point-là. Nous vous remercions pour vos remarques constructives et espérions avoir le plaisir de vous accueillir de nouveau. Veuillez agréer, Monsieur, nos salutations distinguées.

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Other web-users rate our hotel

  • 148 reviews 8.2/10 Location
  • 231 reviews 5.1/10 Room
  • 242 reviews 9.3/10 Service
  • 7 reviews 4.3/10 WiFi
  • 120 reviews 8.3/10 Breakfast
  • 74 reviews 6.7/10 Cleanliness

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