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ibis Arles Hotel

Customer review rating 4.1/5 967 reviews

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ibis Arles
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+ 14 Services

Hotel extras

  • Outdoor swimming pool with sunbeds.

  • Bus and car enclosed outdoor parking free

  • Fourchon shopping mall and activity area in the immediate vicinity.

  • Luma Tower 1km away.

  • Family rooms for 4 people, communicating rooms subject to availability.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Arles

Rue Gerard GADIOT
CENTRE COMMERCIAL FOURCHON
13200 arles
france

Tel: +33490931674

Fax: (+33)4/90932603

Check-in from 12h00

Check out up to 12h00

  • HOPITAL-PLAINE DE MONTMAJOUR :  2 JEREZ

  • PLAINE DE MONTMAJOUR-HOPITAL :  2 AURELIENNE

  • By plane

    MARSEILLE PROVENCE At 76km / 47.22 miles

  • By plane

    MONTPELLIER At 80km / 50 miles

  • By plane

    NIMES ARLES CAMARGUE At 15km / 9.32 miles

  • By car

    FOURCHON - NO.6 At 0.3km / 0.19 miles

  • By train

    ARLES At 2.5km / 1.55 miles

GPS :43.666381, 4.632915

Hotel services

LE RESTAURANT

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our Ibis restaurants, ready to welcome you 7 days a week, 365 days a year, every night open at least 7 p.m. to 10:30 p.m.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
Meetings/Events
  • 2 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 81 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • 4 connecting rooms
    • 81 non-smoking rooms
    • 2 floors
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • parking Ibis
    • On site

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 65

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
ibis Arles

100% genuine reviews from our guests

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ALL Rating 4.1/5

967 reviews

TripAdvisor Rating 3.5/5

470 reviews

Very convenient

Customer review rating 3.5/5

J B. Couples - 26/09/2021 Confirmed reviews ALL

Booked at short notice, pleasant and helpful receptionist, small but adequate room, Arles centre needs car, no restaurant, or restaurant closed that night, fairly well protected from rather dingy part of town. Secure parking. Met our needs

Bring your own towels

TripAdvisor rating 3.0/5

RyanAlkmaar Couples - 14/09/2021 TripAdvisor review

At arrival we found out that almost no one speaks proper English at this hotel so if you have complaints beware... In our room we had only 2 towels so we asked for extra towels for using the pool but at the all we got was a "No!". After drying off at the pool you have to use your towel and for showering afterwards you have to use the same towel and if you want to shower the next morning you still have to use this same towel... Breakfast is chaotic and this hotel has never heard of "Routing" and other hospitality stuff... When you enter the breakfast room you will find clean trays (With 2 little bags of sugar. God knows why...) in the "thing"that every other hotel uses to collect the dirty trays with the dishes after breakfast... Only few hotelpeople know where someone put the Earl Grey tea, ), you have to walk crisscross along the buffet because there is no logic of what is where. After picking up the tray you pick up a plate somewhere, you walk to the end of the buffet for some bread, on the other end of the buffet there is ham and cheese, in the middle there is juice and everybody is lost because there is no logic in what to be found where at this buffet... For example: The butter is not next to the bread You have to search for the butter. It's put in a liitle black box next to cheese and ham... (No! I was not the only one who could not find it...) At the reception desk thetre is almost no one that speaks proper English. In the weekend we found out that a weekend help, a student, could speak English and he was the first person who we could tell about our complaints. Tea, towels, breakfast and only Frnch-speaking staff at a tourist hotel in a very touristic region... After 5 nights at check-out we first heard that it was not standard at Ibis Hotels to receive 2 towels per person per night... (I have stayed at a many Ibis hotels and I can tell you that 2 towels per person per night IS standard and not only at Ibis Hotels but at most self-respecting hotels...) After this fairytale the receptionist told us they have a problem with the laundry-service. Unfortunately they make their problems the problems of the guests because of course they can walk into a store and buy an extra 100 towels for guests. Some staff really try to be friendly but because almost no one speaks English, the harsh "No!" for extra towels at their own pool, the strange breakfast buffet that lacks logic routing and normal black tea we really do NOT recommend this hotel...

Ok

Customer review rating 2.5/5

Anonymous Couples - 13/09/2021 Confirmed reviews ALL

Have stayed in several Ibis and compared to other hotels the room seemed of a lower standard and expensive.

Customer review rating 2.5/5

Ian Couples - 26/08/2021 Confirmed reviews ALL

Breakfast far to expensive for what you get Warm things where cold Fresh orange juice machine was useless

Good stay but noisy environment

Customer review rating 3.0/5

Anonymous Families - 11/08/2021 Confirmed reviews ALL

Every Thursdays the competitor hotel organizes parties officially up to 23.00 but in reality far after midnight, then individual people are on place to continue to party by themselves because the competitor has created thoroughly the condition for such a freedom

Sad stay

Customer review rating 1.5/5

Anonymous Solo - 20/08/2020 Confirmed reviews ALL

Disappointing. it felt as though Accor had abandoned Ibis Arles. The hotel staff were very good but the hotel was shabby; the air-conditioning ineffective and there was not one non-French TV station available

Worn out

Customer review rating 1.5/5

D. E. Solo - 17/08/2020 Confirmed reviews ALL

Out of order a/c Chipped pieces of Furniture Faded paintings and ceilings

Good stay

Customer review rating 3.5/5

Greg Couples - 01/08/2020 Confirmed reviews ALL

A quick stay for leisure, convenient location for visiting Camargue. Staff really nice, kind and helpful! Hotel a bit old though, deserves a touch of renovation

good welcome nice food

Customer review rating 4.5/5

Richard T. Couples - 20/01/2020 Confirmed reviews ALL

a ll very pleasant

Lovely visit.

Customer review rating 4.0/5

Jane B. Couples - 07/08/2019 Confirmed reviews ALL

We enjoyed our stay very much. Rooms were clean & breakfast good. Ibis hotels are good value for money when you are touring. Thank you

It was fine staff are very pleasant it's a good option for the Rencontres week

Customer review rating 3.0/5

Matthew S. Business - 08/07/2019 Confirmed reviews ALL

I was a bit disappointed with check in and check out: first the staff couldn't find my reservation (made in January!) then told me it was for three nights (it was for four). When I left I was asked to pay a bill of ca €75. This was for meals (which i hadn't ordered or eaten - this was eventually removed from the bill), then for Taxe de Sejour (this is fine and was expected) I also was asked to pay a fee described on my bill (Facture Numero 3718 06.07.19 ) as Pdj Individuelle €7.20 per day. this apparently a single occupancy charge. I don't mind this but I would like to pay this in advance or be told when checking in. Checking out was a very inconvenient time to have to have these conversation as I was in a hurry to get to the Rail Station. As aresult of the rush I think I left my phone charger in my room. which is extremely inconvenient

Good budget hotel+bed,shower,breakfast

Customer review rating 4.0/5

C.'s Couples - 09/03/2019 Confirmed reviews ALL

+ Bed,Shower,Breakfast (Including fresh ground coffee),€70 including breakfast=OK,Staff Friendly. - Rooms very small,Rooms a bit out dated,TV no English.

Satisfied

Customer review rating 3.5/5

Zoran M. Business - 22/12/2018 Confirmed reviews ALL

Room cleanness, restaurant, hotel position, service, personnel, all was very good. Only issue that I could lament is service for payment with credit cards. I found that it fails frequently with VISA and/or Master card, regardless. Several times cards were rejected even though all was OK with them. I've even double checked with the bank, and according to rejected transaction reports, cards provider concluded that rejections were due to unreliable communication between POS and banks. It would be therefore good if somehow this glitch get attended and fixed. Best regards Zoran M.

Safe pair of hands

Customer review rating 4.0/5

David K. Couples - 10/10/2018 Confirmed reviews ALL

No frills, nothing to complain about except the lack of fresh coffee, instant does not count!

A good two night stay

TripAdvisor rating 5.0/5

suet385 Couples - 07/10/2018 TripAdvisor review

A good standard Ibis with a lovely breakfast and pool.Staff friendly and helpful.Welcome drink(s) good, and bar service spot on.Large free car park.Easy walking distance to KFC / Mcd and a LidiEnjoyed our stay and will return if in area.

Customer review rating 3.5/5

Anonymous Families - 03/09/2018 Confirmed reviews ALL

Ensemble correct

Third time here... but also the last time

TripAdvisor rating 1.0/5

jwj599 Couples - 10/07/2018 TripAdvisor review

This is the third time we visit this hotel in the last years (always during the rencontres), upon arrival (pre-paid and booked at the accorhotels site) we were told that breakfast was not includedin our booking... showing our reservation where it was clearly stated this solved that problem. As silver member, we didn't get our welcome drink voucher (not that we felt very welcome at all so that matches the experience). Breakfast, bed and bar/restaurant staff are all very competent, friendly and service minded. No complaints at all, but the rooms... they really need a general overhaul asap (the elevator installation was a nice start, but it seems that was all being renovated), rooms have dirty carpets, stains on all walls, screws and nails sticking out from bedside lamps, wall etc. Cracks on the desk, in general worth 1 star maximum. Asking for a late checkout (again, as silver member) was possible until 1.00 pm as the hotel was quite full. Not a real late checkout but full is full so understandable. Too bad, that when checking that I was able to book at least 3 rooms for the same day arrival so full is not-so-full but we decided anyway to leave earlier instead of discussing this anymore. Upon checkout: wrong bar charges... no surprise as the person manning the bar at night just makes notes and apparently they enter charges the next day.. with errors. After this was solved we left... the night before our stay we stayed in the Ibis Budget/Styles Palais de Congres in Arles as this Ibis had to place.. to be honest: it's much better with reception staff more competent. I ma happy that all our Accorhotel experiences in general are good and that this is an exception, but management should make changes.

Overnight stay in Arles

TripAdvisor rating 4.0/5

Trip280287 Couples - 09/07/2018 TripAdvisor review

This was our first trip to Arles so fist time we stayed at this hotel. As usual for an IBIS the hotel was very welcoming and the room was clean and tidy with a new comfortable bed. Food was good and well priced and even though we did not use it had a clean and tidy outdoor area with swimming pool. Only criticism was the walk to the centre of Alres from the hotel was a long way especially as the temperature was very high.

Arles Adventure

TripAdvisor rating 5.0/5

toria12000 Family - 26/06/2017 TripAdvisor review

Really nice hotel within walking distance of centre of Arles (20 min) or short bus ride (bus stop around corner from hotel). Visited 3 years ago and the hotel has benefitted from refurbishment if pool area & new lift up to guest rooms.

Nice hotel in a convenient location

TripAdvisor rating 4.0/5

Daniel R Couples - 04/05/2017 TripAdvisor review

This hotel is conveniently located if travelling by car and wanting to visit Arles. The hotel is currently being refurbished, but this did not affect our stay. The breakfast was good, with a smaller breakfast available from 10 to midday, which was rather good over the weekend.

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