Novotel Zurich City-West 4 stars

Customer review rating (ALL Rating) 4.4/5 928 reviews

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Description

Hotel extras

  • Green Key

  • Easy access from the airport and downtown

  • Event hotel with natural light and high-speed internet

  • Pool & gym with the latest cardio and calisthenics equipment

  • Fun and excitement in 2 escape rooms

Our accommodation(s)

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Hotel location

Novotel Zurich City-West

Schiffbaustrasse 13, Am Turbinenplatz
8005 ZURICH
Switzerland

GPS:47.38923, 8.51656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE OF ZURICH

THE FLAVE OF ZURICH restaurant takes you on a journey where LOCAL ROOTS meet MEDITERRANEAN SOUL. Regional ingredients and Mediterranean flavors merge to create a taste experience that is both familiar and refreshingly new.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  928 reviews

Customer review rating 5.0/5

Jane U. Families - Confirmed reviews ALL

We had a wonderful stay at the Novotel Zürich City West. Our room was very comfortable with all amenities that we required. The staff were all very helpful & polite. We used the bar & restaurant many times and the service was exemplary every time. Would definitely return!

Dear Jane , Thank you for your kind words regarding your recent stay at Novotel Zurich City-West. We are delighted to hear that you found our accommodations comfortable and our staff helpful. Your positive feedback about the bar and restaurant service is greatly appreciated. We look forward to welcoming you back in the future. Best regards, Julia P., Deputy General Manager

Customer review rating 5.0/5

Sathya R. Business - Confirmed reviews ALL

Fantastic

Dear Sathya, Thank you for your kind words about our staff and the location of Novotel Zurich City-West. We are delighted to hear that you had a fantastic experience during your stay. Your feedback is greatly appreciated. Best regards, Julia P., Deputy General Manager

Customer review rating 4.5/5

Arturas B. Business - Confirmed reviews ALL

Thank you for the upgrade and a lovely stay!

Dear Arturas, Thank you for your lovely feedback! We’re delighted you enjoyed your stay and were happy with the upgrade. It was a pleasure having you with us, and we are looking forward to welcoming you back soon! Best regards, Julia P., Deputy General Manager

Customer review rating 4.5/5

Abdul S. S. G. Families - Confirmed reviews ALL

Great hotel and nice location. Very supportive staff. Rooms had AC which really helped with the heat. Just wish breakfast had more options. Otherwise our best stay in Switzerland in our 12 days familynteip

Dear Abdul S., Thank you for your positive feedback regarding your stay. We are pleased to hear that you enjoyed our location, the comfort of your room, and the support from our staff. We appreciate your suggestion regarding breakfast options and will take it into consideration for future improvements. We would be delighted to welcome you back for another enjoyable stay. Best regards, Julia P., Deputy General Manager

Customer review rating 3.5/5

Greg B. Business - Confirmed reviews ALL

it has a bed, shower, toilet. On the plus side: I loved how the shower is instantly hot with the buttons. I did not think the breakfast was worth the price, so I got better food to less money outside the hotel. the location is industrial. it was fine. the staff were very kind and helpful, i thought. I think the main advantages a hotel like this has are very pragmatic: it was near work, and reasonably priced. As an international traveler, I would like to check in when I arrive after a long flight and not have to wait until 3pm. There could be a fee/option to prepare the room earlier for that special case.

Dear Greg, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Zurich City-West. We appreciate your positive comments about our staff's kindness and helpfulness, as well as your satisfaction with the shower facilities. We understand your concerns regarding the breakfast pricing. We continually assess our offerings to ensure they meet our guests' expectations and provide value. Additionally, we acknowledge the importance of a convenient check-in process, especially for international travelers. While our standard check-in time is set at 3 PM, we do our best to accommodate early arrivals whenever possible, subject to room availability. We value your insights and hope to welcome you back in the future for an improved experience. Best regards, Julia P., Deputy General Manager

Other web-users rate our hotel

  • 639 reviews 8.8/10 Location
  • 848 reviews 7/10 Room
  • 1,035 reviews 8.8/10 Service
  • 10 reviews 8.1/10 WiFi
  • 464 reviews 7.6/10 Breakfast
  • 404 reviews 7.3/10 Cleanliness

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