Novotel Zurich City-West 4 stars

Customer review rating (ALL Rating) 4.4/5 941 reviews

Novotel Zurich City-West - Image 1
Novotel Zurich City-West - Image 2
Novotel Zurich City-West - Image 3
Novotel Zurich City-West - Image 4

Description

Hotel extras

  • Central location with excellent public transport links to the city centre and airport

  • Indoor pool and fitness area for active and relaxing moments

  • Meeting rooms for up to 250 people with natural light and high-speed WiFi

  • Quiet courtyard with a cosy sun terrace and garden

  • Garage available on site for CHF 25 per night

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Zurich City-West

Schiffbaustrasse 13, Am Turbinenplatz
8005 ZURICH
Switzerland

GPS:47.38923, 8.51656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE OF ZURICH

THE FLAVE OF ZURICH restaurant takes you on a journey where LOCAL ROOTS meet MEDITERRANEAN SOUL. Regional ingredients and Mediterranean flavors merge to create a taste experience that is both familiar and refreshingly new.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  941 reviews

Customer review rating 4.0/5

Sertac G. Families - Confirmed reviews ALL

The room is small but it is designed smartly only I just want to say that the room temperature needs to be increased, lobby temparutere is very nice and hot but room temperature is cold.

Dear Sertac, Thank you for sharing your feedback with us! We are happy to hear that you appreciated the cleanliness, our breakfast, and the smart design of our rooms. We are sorry to hear that you found the room temperature too cold. The heating can be adjusted individually in each room, with temperatures of up to 26°C. Please don't hesitate to contact our reception team if you experience any difficulties adjusting the temperature, as we are always happy to assist and ensure your comfort. Thank you again for your feedback, and we hope to welcome you back for another pleasant stay! Warm regards, Julia P., Deputy General Manager

Customer review rating 3.5/5

Martijn W. Business - Confirmed reviews ALL

I had an issue with the heating. It was put to 26 degrees and I could only reduce it to 23 degrees. I openend the window during the day and turned the heating off. When I returned in the evening, the heating was turned on again to 26 and windwo was closed. I couldn't really sleep in 26 degrees. That for a 3 night stay was rather difficult. The rest wwas all in order hence the 7 rated stay.

Dear Martijn, Thank you for sharing your feedback with us! We are pleased to hear that you appreciated the modern design, cleanliness, and practicality of our hotel. We are sorry to hear that the room temperature affected your comfort during your stay. Please allow us to clarify that when the heating is switched off, the room temperature is automatically set to 21°C. We understand that this may not have been clear and regret that you experienced uncomfortable nights. Our housekeeping team usually closes the windows when cleaning the rooms. However, please don't hesitate to contact our reception team if you experience any difficulties with the room temperature, as we are always happy to assist. Thank you again for your feedback, and we hope to welcome you back for an even more comfortable stay! Best regards, Julia P., Deputy General Manager

Customer review rating 4.5/5

Caroline G. Business - Confirmed reviews ALL

comfortable room, spacious, and the staff were great!

Dear Caroline, Thank you for your kind words regarding our helpful staff and the comfort of your room. We are delighted to hear that you enjoyed your stay and found our accommodations spacious. Your feedback is greatly appreciated. Best regards, Julia P., Deputy General Manager

Customer review rating 5.0/5

Benny D. G. Families - Confirmed reviews ALL

The service and the welcome have been amazing. Special mention for the high level concierge, Amy.

Dear Benny, Thank you for your kind words regarding our service and the warm welcome you received. We are delighted to hear that Amy, our concierge, made a positive impression during your stay. Your feedback is greatly appreciated. Goodbye, Julia P., Deputy General Manager

Customer review rating 5.0/5

Nur S. G. Families - Confirmed reviews ALL

We’ve stayed here for 3 nights, everythings is good and comfortable for us. Thank you so much!

Dear Nur, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found our location convenient and your accommodation comfortable. We look forward to welcoming you back for another enjoyable visit. Best regards, Julia P., Deputy General Manager

Other web-users rate our hotel

  • 656 reviews 8.8/10 Location
  • 848 reviews 7.1/10 Room
  • 1,080 reviews 8.9/10 Service
  • 12 reviews 9.5/10 WiFi
  • 468 reviews 7.7/10 Breakfast
  • 403 reviews 7.4/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Zurich Hotels