Novotel Zurich City-West 4 stars

Customer review rating (ALL Rating) 4.4/5 875 reviews

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Description

Hotel extras

  • Green Key

  • Easy access from the airport and downtown

  • Event hotel with natural light and high-speed internet

  • Pool & gym with the latest cardio and calisthenics equipment

  • Fun and excitement in 2 escape rooms

Our accommodation(s)

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Hotel location

Novotel Zurich City-West

Schiffbaustrasse 13, Am Turbinenplatz
8005 ZURICH
Switzerland

GPS:47.38923, 8.51656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE OF ZURICH

THE FLAVE OF ZURICH restaurant takes you on a journey where LOCAL ROOTS meet MEDITERRANEAN SOUL. Regional ingredients and Mediterranean flavors merge to create a taste experience that is both familiar and refreshingly new.

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ALL Rating  4.4/5  875 reviews

Customer review rating 4.5/5

Kamal E. Families - Confirmed reviews ALL

Comfortable Stay … Good Location… Good Value

Dear Kamal, Thank you for sharing your positive feedback regarding your stay with us. We are delighted to hear that you found our location to be convenient and valued your experience at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Deputy General Manager

Customer review rating 5.0/5

Bernard L. Solo - Confirmed reviews ALL

It was a nice stay and great experiences. Good services being provided by staffs.

Dear Bernard, Thank you for sharing your positive experience at our hotel. We are delighted to hear that you enjoyed your stay and appreciated the services provided by our staff. We would be delighted to welcome you back for another enjoyable stay. Best regards, Julia P., Deputy General Manager

Customer review rating 4.5/5

Mike D. Families - Confirmed reviews ALL

There were issues initially with our stay but the Hotel Manager fixed them all and we had an amazing remainder of our stay.

Dear Mike, Thank you for your kind words regarding your comfortable accommodations. I appreciate your understanding regarding the initial issues and am pleased to hear that they were resolved to your satisfaction, allowing you to enjoy the rest of your stay. We would be delighted to welcome you back for another enjoyable stay. Best regards, Julia P., Deputy General Manager

Customer review rating 4.5/5

Bin R. Families - Confirmed reviews ALL

We had a wonderful three-night stay. The only downside was that the TV in our room was with little problem, but it can still work, and the overhead rain shower in the bathroom could not be used. Fortunately, the handheld shower worked fine, so it wasn't a major issue.

Dear Bin R., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our location and found our front desk staff to be welcoming. We appreciate your understanding concerning the issues with the TV and the overhead rain shower. Your comments are valuable to us, and we will take note of them for future improvements. Thank you once again for your review. Best regards, Julia P., Deputy General Manager

Customer review rating 5.0/5

Louise P. Couples - Confirmed reviews ALL

My husband and I enjoyed a great 3 night stay at the Novotel Zurich City West. The rooms are spacious and the air conditioning in the room works really well which is fantastic in a heat wave! There is a tram stop just around the corner and you buy a 24hour ticket for chf 9.40 which gives you unlimited transport on the trams, trains, buses and even a boat ride across to the Lindt chocolate factory. The no 51 tram takes you into the main train station (about 5 stops). Didn’t eat at the hotel but plenty of people did so I’d say the food is good. Great staff, clean hotel. Highly recommend.

Dear Louise, Thank you very much for your wonderful review and for choosing Novotel Zürich City West for your 3-night stay. We are delighted to hear that you enjoyed our spacious rooms, the efficient air conditioning during the warm weather, and our convenient location with easy access to Zurich’s public transport. It is wonderful to know that our team helped make your stay enjoyable. We truly appreciate your kind words about the service and cleanliness of our hotel. Sad that you could not dine with us this time. Perhaps next time you can join us at The Flave of Zürich and discover our restaurant and bar. We would love to welcome you for a meal! We hope to see you and your husband again soon for another great stay in Zurich. Best regards, Julia P., Deputy General Manager

Other web-users rate our hotel

  • 630 reviews 8.8/10 Location
  • 845 reviews 7/10 Room
  • 990 reviews 8.6/10 Service
  • 15 reviews 7.6/10 WiFi
  • 451 reviews 7.6/10 Breakfast
  • 393 reviews 5.7/10 Comfort
  • 392 reviews 7.8/10 Cleanliness
  • 179 reviews 4.5/10 Value

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