Novotel Zurich City-West 4 stars

Customer review rating (ALL Rating) 4.2/5 1,012 reviews

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Novotel Zurich City-West - Image 1
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Novotel Zurich City-West - Image 4
Schiffbaustrasse 13, Am Turbinenplatz, 8005 ZURICH, Switzerland

Description

Hotel extras

  • Green Key

  • Easy access from the airport and downtown

  • Event hotel with natural light and high-speed internet

  • Pool & gym with the latest cardio and calisthenics equipment

  • Fun and excitement in 2 escape rooms

Our accommodation(s)

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Hotel location

Novotel Zurich City-West

Schiffbaustrasse 13, Am Turbinenplatz
8005 ZURICH
Switzerland

GPS:47.38923, 8.51656

Telephone
Fax +41 44 276 22 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE OF ZURICH

THE FLAVE is a unique place which captures the local aromas and tastes of a city, turning them into a culinary experience for its guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,012 reviews

TripAdvisor Rating  4.0/5  1,699 reviews

Certificate of excellence 2024

Easily accessible, close to City

Customer review rating 4.5/5

E Business - Confirmed reviews ALL

Good stay

Dear Emmanuel, Thank you for your positive review. We are delighted to hear that you found our hotel easily accessible and enjoyed your stay with us. We look forward to welcoming you back at Novotel Zurich City West. Warm regards, Christophe B. General Manager

very nice

TripAdvisor rating 5.0/5

Companion04349869275 Business - TripAdvisor review

Nice, modern hotel , 15min far from old town by tram, clean and spacious rooms very quite , comfortable beds , nice breakfasts, helpful staff, good internet

The hotel standards continue to slip

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

I have stayed in this hotel many times in the past but unfortunately the standards have continued to slip. The reception staff are rude and the quality of the breakfast has gradually deteriorated. There is an Ibis co-located and I have the impression the Novotel is shifting more into an Ibis.

Dear guest, we appreciate your loyalty and feedback. We are sorry to hear about your recent experience. Rest assured, we will address your concerns with our reception staff and strive to improve the quality of our breakfast. Your feedback is valuable to us as we aim to provide a consistent Novotel experience. We hope to welcome you back for an improved stay. Warm regards, Julia P., Deputy Manager

Overall a great experience

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I stay in hotels every week for work and this hotel was very convenient. Small things just worked such as renting an umbrella quickly before work. Rooms are well equipped and seem freshly renovated. It was very quiet as well, the breakfast was good. I will come back.

Dear guest, Thank you for your kind words and for choosing to stay with us during your work travels. We’re thrilled to hear that you enjoyed a smooth experience, from our well-equipped rooms to the quiet ambiance and convenient amenities like the umbrella rental. We’re also delighted you enjoyed our breakfast! It’s wonderful to know you’ll be returning, and we look forward to welcoming you back. Safe travels until then! Warm regards, Julia P., Deputy Manager

Well Located and easily accesible

Customer review rating 4.5/5

Karthik K. Families - Confirmed reviews ALL

The stay was very good. Liked the way the room was organized. Breakfast was good on the weekends , could be improved on the weekdays

Dear Karthik K., thank you for your positive review. We are delighted that you found our hotel well-located and easily accessible. We appreciate your feedback regarding the breakfast and will take it into consideration for further improvements. We hope to welcome you back soon. Best regards, Julia P., Deputy Manager

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Other web-users rate our hotel

  • 583 reviews 8.8/10 Location
  • 791 reviews 6.6/10 Room
  • 877 reviews 8.2/10 Service
  • 20 reviews 5/10 WiFi
  • 398 reviews 5.5/10 Comfort
  • 380 reviews 7.8/10 Breakfast
  • 343 reviews 7.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.