ibis budget Sucy en Brie 2 stars

Customer review rating (ALL Rating) 4.0/5 436 reviews

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Description

Hotel extras

  • Close to public transport: buses, RER A station and metro line 8.

  • Créteil Soleil shopping center 15 minutes away.

  • 16 miles Parc des Princes, 7.5 miles Accor Arena, 15.3 miles Roland Garros

Our accommodation(s)

Hotel location

ibis budget Sucy en Brie

3 rue des Amériques, ZAC du Petit Marais
94370 SUCY EN BRIE
France

GPS:48.774399, 2.498194

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our breakfast offers pastries and bread, jams, honey and spreads, cheeses, yoghurts, cereals, fruit juices, hot drinks (coffee grinder, chocolate, teas) and fruit depending on availability.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  436 reviews

Customer review rating 0.5/5

Julie S. Business - Confirmed reviews ALL

Horrible smell of cigarettes and weird other smells, toilets didnt work and shower was in bad condition , and could hear all the noises outside my room

Hello, Thank you for taking the time to leave us a review. We are sincerely sorry that your stay did not meet your expectations. The issues you raised regarding the plumbing and the condition of the bathroom have been forwarded to our technical teams so that the necessary corrections can be made as soon as possible. Regarding the cigarette odors, our establishment is entirely non-smoking. Despite the signs and reminders on this subject, unfortunately, some guests do not respect this rule. We do everything we can to address these odors as soon as they are detected, but we recognize that their complete elimination can be difficult. We are truly sorry for this. We have also taken note of your comments regarding our team so that we can continue to improve and enhance our customer service. Sincerely, The Ibis Budget Sucy en Brie Team

Customer review rating 2.5/5

Guida A. F. Families - Confirmed reviews ALL

Could be cleaner, bathroom too small (you have to open the bathroom door to be able to enter the shower). Room booked for three and was ready only for two (had to ask extra pillow and towels that took some time to arrive - person at the reception was the only one doing everything). Entrance of the hotel very dirty - not very welcoming! Also stairs and corridors could be cleaner. No lift available. A small accident quite unfortunate: first room we got was already occupied and we only discovered when opening the door… it was quite embarrassing when we opened the door and the family in the room (already in bed) looked at us… this kind of mistakes should never happen, but unfair to put the blame on the receptionist given that, as said above, he was clearly the only worker doing everything in that hotel… On the positive side, goo that they accept pets, the room was clean, during the night no noise, the parking is safe.

Hello, Thank you for your detailed feedback and for highlighting the positive points about your stay (clean room, quiet night, safe parking and the fact that we accept pets). Our Ibis Budget is an economical hotel with compact rooms, designed with optimised spaces, which can sometimes make the bathroom feel small. For the third bed, we confirm that in our triple rooms the bunk bed is not prepared in advance: all the necessary linen is provided in the bag placed on the bed, as mentioned in our information. We are sincerely sorry for the room assignment error you experienced on arrival. This situation should not happen and we understand how embarrassing it must have been. Our team is deliberately small in order to maintain a good quality price ratio, but remains available to help as quickly as possible, even when one person is handling several tasks at the same time. We also take note of your comments about the cleanliness of the entrance and common areas and will reinforce our checks on these points. We hope we will have the opportunity to offer you a smoother experience next time. L'équipe Ibis Budget Sucy en Brie

Customer review rating 4.0/5

Mohamed A. Families - Confirmed reviews ALL

it was nice place, but the only issue for me was there is no elevator.

Customer review rating 5.0/5

Oumar N. Solo - Confirmed reviews ALL

Bravo

Monsieur N. Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Sucy-en-Brie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Chef de Réception

Customer review rating 3.0/5

Kamel S. Couples - Confirmed reviews ALL

L'hôtel est devenu pour les gens qui habitent en attendant qu'ils trouvent un logement.lhotel se dégrade

Other web-users rate our hotel

  • 132 reviews 7.7/10 Location
  • 489 reviews 4.5/10 Room
  • 314 reviews 8.9/10 Service
  • 7 reviews 5.6/10 WiFi
  • 324 reviews 3.7/10 Comfort
  • 254 reviews 3.7/10 Cleanliness
  • 139 reviews 5.6/10 Breakfast
  • 85 reviews 2/10 Amenities

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