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ibis Créteil Hotel 3 stars

Customer review rating 4.0/5 1,528 reviews
ibis Créteil
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+ 13 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Advantage 1

  • Free parking

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Web corner

Hotel location

ibis Créteil

14, rue Basse Quinte
Carrefour Pompadour
Z.A. Grands Marais
94000
creteil
france

Tel: +33149801222

Fax: (+33)1/43990445

Contact email

Check-in from 12h00

Check out up to 12h00

  • TRANS VAL DE MARNE :   TVM CARRF. POMPADOUR

  • BALARD/CRETEIL POINTE DU LAC :   8 POINTE DU LAC

  • ORRY LAVILLE/MELUN :   D CRETEIL POMPADOUR

  • By plane

    PARIS ORLY At 10km / 6.25 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 40km / 24.86 miles

  • By car

    A86 / EXIT 23 At 1km / 0.63 miles

  • By train

    PARIS GARE DE LYON At 15km / 9.38 miles

GPS :48.774598, 2.441828

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Accessible room

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14m²
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with two single beds

  • Max. number of persons: 2
  • Area: From 14m²
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with one double bed and one single bed

  • Max. number of persons: 3
  • Area: From 14m²
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

BAR A VIN

Photo non contractuelle / Strictly non binding

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our guest reviews for
ibis Créteil

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

1,528 reviews

tripadvisor

TripAdvisor Rating 3.5/5

267 reviews

goood stay

Customer review rating 4.0/5

Larry Business - 24/11/2019 Confirmed reviews ALL

generally good wifi not stable no welcome drink

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Cristina Nunes Dos Santos CHEF DE RECEPTION

Creteil

Customer review rating 4.0/5

M. Families - 17/07/2019 Confirmed reviews ALL

Personnel simpa hotel convenable.

Monsieur M., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Dufour Jessica Chef de brigade

Air con not working

Customer review rating 4.0/5

Lucian Families - 07/07/2019 Confirmed reviews ALL

Air con was not working. Sunday was no intervention on the system. Few days later started but not properly cooling. Staff helpful but cannot replace poor systems No place for smokers or at least some chairs outside on the terrace.

Dear LUCIAN M., Thank you for taking the time to tell us about your experience at the ibis Créteil. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessica Dufour Chef de brigade

good place

Customer review rating 4.0/5

Anonymous Business - 24/06/2019 Confirmed reviews ALL

well served with metro RER

Dear DANIELA B., We very much appreciate your comments regarding your stay at the ibis Créteil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessica Dufour Chef de brigade

Good experience but...

Customer review rating 4.0/5

L. Business - 28/03/2019 Confirmed reviews ALL

People there are extremely welcoming and nothing to complain about the service. I'm just very disappointed when i discovered in the middle of the night that the large bed was in fact two small put close to each other and as i moved during my sleep, the bed went aside and i ended up in the "hole" created. I didn't had a chance to talk to the clerk but I will make sure to ask for a proper large bed next time.

Customer review rating 4.0/5

Losseni K. Solo - 12/03/2019 Confirmed reviews ALL

the room was clean the staffs was very nice and profectionnel

Dear LOSSENI k., We very much appreciate your comments regarding your stay at the ibis Créteil. It is always a pleasure to receive positive feedback. I will share your comments with our team Sincerely, Barbara Piotrowska

Super

Customer review rating 4.0/5

Adrian Business - 02/03/2019 Confirmed reviews ALL

Super

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Cordialement, Barbara Piotrowska

Disappointed

Customer review rating 4.0/5

Nosheen Families - 27/02/2019 Confirmed reviews ALL

Vary bad service blanket r bad smiling I am not coming. In this hotel ibis creteil

Madame F., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Créteil. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes. Manifestement, nous avons fait quelque chose qui vous a déplu, et je le regrette, mais j'aurai apprécié de savoir quoi, afin de pouvoir trouver une solution à votre problème. Très cordialement, Barbara Piotrowska directrice Adjointe

Great.

Customer review rating 4.0/5

Miroslav Business - 24/01/2019 Confirmed reviews ALL

Always the same in Creteil, perfect.

Dear MIROSLAV S., We very much appreciate your comments regarding your stay at the Hôtel ibis Créteil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco DA SILVA Directeur

I was not very satisfied this time.

Customer review rating 4.0/5

E. P. Friends - 26/11/2018 Confirmed reviews ALL

The water in the shower has had not enough pressure. I had to shower a long time because only a bit water came out of the shower in room 102. Please repair it.

Dear ECKARD P., Thank you for taking the time to tell us about your experience at the ibis Créteil. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Costy Melanie Assistant front office manager

Hotel impeccable

Customer review rating 4.0/5

P. Friends - 10/11/2018 Confirmed reviews ALL

R À S

Monsieur P., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Créteil. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Costy Melanie Assistante chef de réception

Very clean

Customer review rating 4.0/5

B C. Families - 31/07/2018 Confirmed reviews ALL

Checking in was trouble free, the reception staff were very nice and efficient, the room was spotless. We didn't have breakfast so can't comment on it, but overall a very good experience.

Dear BRIGITTE C., Bonjour! We very much appreciate your comments regarding your stay at the ibis Créteil. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, COSTY Mélanie Assistante chef réception

Mr

Customer review rating 4.0/5

Djollo O. Families - 10/07/2018 Confirmed reviews ALL

Very dirty room, smell cigaretes

Dear DJOLLO O., Thank you for taking the time to tell us about your experience at the ibis Créteil. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Anyway I don't understand your notation, which is harsh. We could have change you into an other room. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Marco DA SILVA Directeur
Customer review rating 4.0/5

Anonymous Families - 09/07/2018 Confirmed reviews ALL

Easy phone reservation and online booking. Friendly staff. Good access from highway. air conditioner in room was not working properly and was quite noisy.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Costy Mélanie Assistante chef de réception

Fair experience, not bad excpect air conditioning was broken,

Customer review rating 4.0/5

Toshiyuki U. Business - 01/07/2018 Confirmed reviews ALL

Air conditioning seems to be broken.

Dear TOSHIYUKI U., Thank you for taking the time to tell us about your experience at the ibis Créteil. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Costy Mélanie Assistante chef réception

Friendly staff

Customer review rating 4.0/5

Louis C. Business - 27/05/2018 Confirmed reviews ALL

Stay was fine,staff was super friendly and breakfast and bar well stocked,rooms are fine except for airconditioning that really does nothing even though it switches on,really need an airconditioner when in paris over summer.

Customer review rating 4.0/5

P. Families - 08/05/2018 Confirmed reviews ALL

Ras

More than correct

Customer review rating 4.0/5

David Business - 24/04/2018 Confirmed reviews ALL

Stress free, efficient and friendly

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, COSTY Mélanie Assistante chef de réception

Super

Customer review rating 4.0/5

M. Couples - 01/01/2018 Confirmed reviews ALL

Tres bon hotel personnel tres aimable

Dear EARLANA M., We very much appreciate your comments regarding your stay at the ibis Créteil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco DA SILVA Directeur

Mr

Customer review rating 4.0/5

Ernest Families - 25/12/2017 Confirmed reviews ALL

Good, Just that the rooms are made smaller than they used to be..

My Dear, Thank you for your feedback after your stay in our hotel ! It was a real pleasure to have you here and we are glad you had a nice time here. About the rooms, we have different types of rooms and some of them are bigger than others. Next time you book here, we will try to give you the biggest we have ! For sure we remain at your disposal for anything you need! All our team wish you a happy new year ! Kind Regards Karen
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