Novotel Paris Créteil Le Lac 4 stars

Customer review rating (ALL Rating) 3.6/5 841 reviews

Hotel extras

  • Terrace with outdoor swimming pool and view of the lake

  • 10 daylight-filled meeting rooms

  • Free, secure private car park with payable electric charging stations

  • Brasserie "La Cabane" homemade cuisine

  • Co-working space

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Paris Créteil Le Lac

Rue Jean Gabin, RN 186

GPS:48.780783, 2.446389

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

La cabane Brasserie Maison

Simple and tasty cuisine with local and seasonal produce at La Cabane restaurant, in a warm home-brewed brasserie atmosphere. Also enjoy our terrace overlooking the pool and the lake.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. The Novotel Paris Créteil Le Lac has 110 air-conditioned rooms measuring 269 sq. ft. (25 m²). Our 430 sq. ft. (40 m²) Suites offer a bedroom and lounge area with Nespresso coffee machine, walk-in shower, bathrobe and slippers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  841 reviews

TripAdvisor Rating  3.5/5  723 reviews

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Our guests coming on 10.03.23 were not happy about the group breakfast. They felt not the same treated as the individual guests.

Unpleasant stay and never come again.

Customer review rating 0.5/5

Pct Business - Confirmed reviews ALL

1. Unclean, outdated room with strong bad smell. Discovered bed bugs in the blanket. 2. Unsafe lobby access with stairs, iced and slippery. 3. Limited and incompetent staff that can not answer customer's questions. 4. Cold eggs and broken coffee machine for breakfast.

good stay

Customer review rating 5.0/5

Ali F. B. Business - Confirmed reviews ALL

Staff was very friendly. Rooms were clean. Location easy to find.

Would not recommend

TripAdvisor rating 1.0/5

wildah2018 Families - TripAdvisor review

The hotel is apparently rated as 4 star but quite frankly it doesn’t deserve any stars. The hotel is neglected and tired, in need of a much needed renovation and change of personnel! On arrival, there are a number of steps and no accessible option with luggage, which is odd. On entering you are met with a strange smell, which appeared to be a feature rather then a one off, and no designated reception. The stairway was thread bare and worn out carpet, not a little bit, but large sections. The rooms themselves are tired and badly maintained. For example, where there has been some form of maintenance it has been poorly done, leaving obvious patches. The bathroom furniture is stained and very old. There is a damp smell within. The temperature of the room was unbearable, too hot, even when the heating was turned off. The room was not very clean, the windows were dirty, as were mirrors. There is no thought as to location or adequacy of plugs for charging. They only provide the basic shampoo, conditioner and gel, no shower caps, slippers, etc. The bed linen was not clean and on day one we noticed a blood stain (fresh) on a pillow case - we assume that it was not changed from the previous occupants. The towels are thin and threads coming out, plus we were never given enough towels. Also, the walls are incredibly thin and you can hear everything from the neighbouring rooms (in all directions!) as well as the corridors. The sofa bed creaks and makes noises in every movement and is incredibly uncomfortable! We did not take breakfast at the hotel or have any other meals there so cannot comment on the state of the food. The staff are unapproachable. For the few days we were there, we were never greeted on arrival or departure.

Would not recommend

Customer review rating 1.0/5

Isabella Families - Confirmed reviews ALL

The hotel is advertised as 4 star, but sadly it is not worthy of 2 stars. The towels were very poor quality, flat with loose fibres. There were four of us staying in the room and we were never provided with sufficient towels. The pillow had a blood stain on it. The room gets very hot, despite the fact that there is no heating on. The windows were dirty. The bathroom floor was “sticky”, as was the toilet. The bathroom suite itself is very tired, stained and poor quality. The only provisions available for guests were the shampoo, conditioner, shower gel and hand wash. There are no shower caps, little sowing kits, etc. the sofa bed is very poor quality, constantly creaking on any movement and not suitable for sleeping on - triggering back pain and just generally very uncomfortable. The walls are very thin and you can hear noise from other rooms, be it above or next to our own. The carpet on the stairs is thread bare, completely worn out. As soon as you walk into the hotel lobby we noticed an unpleasant smell on a couple of occasions, especially the day of our arrival. Overall a very poor experience and would not recommend.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 239 reviews 9.2/10 Location
  • 669 reviews 4.5/10 Room
  • 580 reviews 7.1/10 Service
  • 6 reviews 5/10 WiFi
  • 325 reviews 4.9/10 Comfort
  • 256 reviews 3.3/10 Cleanliness
  • 201 reviews 5.4/10 Vibe
  • 200 reviews 5.3/10 Breakfast

Powered by Trustyou

All our hotels in Creteil