ibis Styles Lyon Sud Vienne 3 stars

Customer review rating (ALL Rating) 4.4/5 1,610 reviews

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ibis Styles Lyon Sud Vienne - Image 1
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1363 Avenue Frédéric Mistral, 38670 CHASSE SUR RHONE, France

Description

Hotel extras

  • Free and secure parking, in the immediate vicinity of the A7 highway

  • Spacious rooms suitable for families

  • 5,380 sq.ft. of fully equipped modular lounges

  • On-site restaurant open 7 days a week, for lunch and dinner

  • Certified Green Key

Our accommodation(s)

Hotel location

ibis Styles Lyon Sud Vienne

1363 Avenue Frédéric Mistral
38670 CHASSE SUR RHONE
France

GPS:45.575935, 4.807219

Telephone
Fax +33 4 72 49 58 88

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

COURTEPAILLE

Courtepaille restaurant, within our ibis Styles hotel, offers a selection of grilled dishes for lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,610 reviews

Customer review rating 0.5/5

Colin U. Couples - Confirmed reviews ALL

I feel you should have informed us about the major work that was being carried out before we arrived , our stay certainly wasnt up to the usual standard at this hotel , with dust and building mess everywhere , hopefully it will be back to normal when we return in June .

Customer review rating 1.5/5

Paul M. Families - Confirmed reviews ALL

Hotel heating was broken and room was very hot making sleep for young children very difficult. This was shared with reception in the evening and in the morning but while reception was apparently aware, no information or compensation was proposed. This is not acceptable

Customer review rating 4.5/5

Olivier T. Families - Confirmed reviews ALL

Happy to test the newly renovated rooms. Appreciated the new Italian shower.

Hello Mr. T., Thank you very much for your kind feedback. We’re delighted to read that you appreciated the easy access to the hotel and its location, as well as your experience in our newly renovated rooms. It’s great to know that the new Italian shower was a highlight of your stay. We’re also pleased that everything, from booking to departure, met your expectations — your satisfaction means a lot to our team. Thank you again for your trust, and we look forward to welcoming you again on your next trip. Ibis Styles Lyon Sud Vienne

Customer review rating 4.5/5

Vital H. Couples - Confirmed reviews ALL

very good

Hello, Thank you very much for your feedback. We are glad to read that you had a comfortable stay overall, enjoyed the breakfast, and found the experience “very good”. We also take note of your comment regarding the ongoing construction. We are sorry if this affected your arrival experience during check-in. We understand that arriving in a hotel under renovation can be less pleasant, and we appreciate your understanding during this period of improvement. Thank you again for your visit, and we hope to welcome you back in the future under even better conditions. Ibis Styles Lyon Sud Vienne

Customer review rating 0.5/5

Richard P. Couples - Confirmed reviews ALL

I’ve fed back to the hotel but the foyer renovations are very dangerous.

Dear Sir P., Thank you for taking the time to share your feedback following your recent stay with us. First and foremost, we would like to sincerely apologize again for the experience you encountered upon arrival. What you describe regarding the renovation works in the reception is absolutely not representative of the standards we aim to provide, and we fully understand your concern regarding safety. Please be assured that guest safety is our top priority, and your comments have been taken very seriously. As mentioned in our private correspondence, we have already addressed this situation internally with our teams and the contractors involved, in order to ensure that such an incident does not happen again. Renovation works are indeed necessary to improve our facilities, but they should never impact our guests in this way. We are truly sorry that this experience affected your confidence in our hotel, despite your positive remarks about the cleanliness, our team, and especially the breakfast, which we are pleased you enjoyed. We completely understand your disappointment and regret that we were not able to provide you with a seamless experience. We hope that you might reconsider in the future and give us the opportunity to regain your trust under better conditions. Kind regards, Ibis Styles Lyon Sud Vienne

Other web-users rate our hotel

  • 650 reviews 9.3/10 Location
  • 1,056 reviews 6.9/10 Room
  • 948 reviews 9.2/10 Service
  • 5 reviews 6.2/10 WiFi
  • 669 reviews 8.5/10 Breakfast
  • 399 reviews 6.2/10 Cleanliness
  • 130 reviews 4.2/10 Amenities
  • 8 reviews 0/10 Pool

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