ibis Styles Lyon Sud Vienne 3 stars

Customer review rating (ALL Rating) 4.4/5 1,041 reviews

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Near A6, A7, A46 and A47 highways

  • 14 modular meeting rooms

  • Courtepaille restaurant open for lunch and dinner

  • Free and enclosed 120-bay car park

ALLSAFE approved hotel

Our accommodation(s)

Choose from our spacious and comfortable rooms with a double bed or twin beds. We also have several family rooms (for two adults and two children) as well as rooms for guests with reduced mobility.

Hotel location

ibis Styles Lyon Sud Vienne

1363 Avenue Frédéric Mistral
38670 CHASSE SUR RHONE
France

GPS:45.575935, 4.807219

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

COURTEPAILLE

Courtepaille restaurant, within our ibis Styles hotel, offers a selection of grilled dishes for lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,041 reviews

TripAdvisor Rating  4.0/5  920 reviews

Customer review rating 3.5/5

Nuller Couples - Confirmed reviews ALL

The room was worn down. But a good service.

Thank you for sharing your experience about your recent stay at the Ibis Styles Lyon Sud ***, also for the rating you give to our establishment. Let me first thank you for your encouragement, which pushes us further in our quest for perfection. We are happy to see that you generally enjoyed your stay, and nevertheless would like to apologize for any inconvenience you may have encountered. I hope we will have the pleasure of welcoming you again the next time you stay in Chasse-sur-Rhône.

Good location, friendly and helpful staff

Customer review rating 4.0/5

Fran L. Families - Confirmed reviews ALL

We stayed over night with our two children on our way to the alps, the hotel is well located for a stop over. The staff at the hotel were friendly and welcoming. We particularly enjoyed the reception/bar area with table football and games for the children. We had a nice dinner in the restaurant and breakfast (included) was really good. The bedrooms could do with an update as they look a bit tired but they were clean and beds were comfortable. Would happily stay here again.

Ok for one night but very disappointed in the breakfast

Customer review rating 2.5/5

Marie Families - Confirmed reviews ALL

We are a family of 4, we had a family room, the staff was friendly and the room was quite comfortable although the decoration a bit old fashioned. Easy parking. The wifi worked very well and we slept ok. However, the breakfast in the morning was probably the worst I have ever experienced: hardly anything left (just scrambled eggs, bread, one type of salami, some strange looking cookies and frozen yogurt that I did not dare to eat because of the taste). No orange juice left, only multi fruit. The kids were complaining that there was nothing to eat; there were no plates, cups or glasses and only one staff running around and apologising and trying to answer all of the customers’ complaints (no one was happy about breakfast that morning). After we complained at the reception, we got the explanation that there had been a delay in their delivery but not sure I bought that explanation.

Good hotel near highway

TripAdvisor rating 4.0/5

Alex12345UT Couples - TripAdvisor review

Pros: Helpful reception staff. Clean rooms. Comfortable beds, right size pillows.... Good location near highway. Cons: poor breakfast. Restaurant meals was total disappointment. No fridge in the rooms

Customer review rating 2.0/5

B Couples - Confirmed reviews ALL

The room was fine. However, the restaurant manager was rude when we came in. They forgot out main course and we waited for an hour when we were tired and wanted to go to bed. When we reminded the manager, he was rude, would not admit the mistake and slammed the plates down. We conplained the following day and the morning manager apologised and reduced our bill, but there is very poor service in the restaurant for what was an expensive meal.

Dear BENEDICT C., We are sorry to hear that your stay did not meet your expectations, particularly in terms of the catering service. Unfortunately, we are still in a staff recruitment situation which we are struggling to find. We are thus forced to train people of good will but not from the restaurant industry. Rest assured that these people are doing their best to ensure the continuity of service. I will take stock with the butler to ensure your satisfaction during a future stay. We sincerely hope that the commercial gesture we gave you on your departure testifies to the exceptional nature of this type of incident, we would be delighted to prove it to you during your next stay in Chasse-sur-Rhône.

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Other web-users rate our hotel

  • 781 reviews 9.2/10 Location
  • 1,204 reviews 6.9/10 Room
  • 1,009 reviews 8.5/10 Service
  • 10 reviews 7.8/10 WiFi
  • 811 reviews 7.8/10 Breakfast
  • 434 reviews 6.5/10 Cleanliness

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