Very comfortable and well located for the Autoroute, plus very nice and helpful staff.

Room was clean and comfortable

We had made a mistake with the booking and had accidentally reserved at another Ibis in the same town. The hotel couldn’t find our booking and guessed what we had done. Not only did they cancel with the other hotel, but also managed to find us a room although they were practically full. We have been using this hotel for years so know the staff very well. We always feel very welcome. The rooms are practical and the restaurant has enough choice for everyone including a pasta and pizza menu in addition to the traditional cuisine. There is a lift, and plenty of parking, including electric car chargers. Inexpensive stay, value for money.

Very impressed with the member of staff who welcomed us at Reception and who looked after us throughout our stay. She was very efficient and show great customer service skills, in the way she looked after us and the other hotel guests. Particularly impressed as she was on her own and dealt with the Reception, Restaurant, Kitchen and the phone.

As usual excellent accommodation providing more than adequate facilities for an overnight stop. However due to a genuine error on my behalf (selected the wrong month) and despite notifying the hotel immediately I had to pay an extra £48 for two room. Very disappointing and demonstrates poor understanding and customer service on behalf of the hotel.

Reception, bar and restaurant service very good. Menu choice for evening meal sufficient.

Slow check in, really good room, but we only had 1 towel and it was dirty

Super

My Sat Nav wouldn’t accept the address- I learned later how to do it- and we ended up going into Lyon itself. Then tried following the link from the hotel itself, this took us to the wrong IBIS. Then to another wrong one and eventually thee right one where we were really well looked after. The pizza was great. Thank you.

The staff are lovely and the accommodation is comfortable. However, the restaurant seems to have gone down in quality and choice.

Extremely satisfied over staff / location / secured parking / room. We could only suggest that the reception / lounge / restaurant area could use a make-over.