hotelF1 Marseille East La Valentine 1 star

Customer review rating (ALL Rating) 3.7/5 353 reviews

Best price
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hotelF1 Marseille East La Valentine - Image 1
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117 Traverse de la Montre, ZAC de Valentine, 13011 MARSEILLE, France

Description

Hotel extras

  • HotelF1 de Marseille Est has been Green Key certified every year since 2020

Our accommodation(s)

Hotel location

hotelF1 Marseille East La Valentine

117 Traverse de la Montre, ZAC de Valentine
13011 MARSEILLE
France

GPS:43.294903, 5.479747

Telephone
Fax +33 4 91 44 06 51

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  353 reviews

TripAdvisor Rating  2.5/5  71 reviews

Bad

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

Really bad and dirty! Smells cigarettes everywhere and unclean rooms.

Dear VANESSA D., Thank you for taking the time to tell us about your experience at the hotelF1 Marseille Est La Valentine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Neighborhood far away from center

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

Otherwise this is a F1 standard.

Dear GIANCARLO L., Thank you for taking the time to tell us about your experience at the hotelF1 Marseille Est La Valentine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

According to the price, no extra

Customer review rating 2.5/5

Unnamed Friends - Confirmed reviews ALL

I knew it would be a bit rough because it's cheap, sadly the second day we had no hot water in the shower so I travel back home with my hat on to cover my messy hair😣😅 The cigarette smell is not an urban legend😕 The staff was very nice and welcoming, that's a real plus.😌

Dear CLARISSE M., Thank you for taking the time to tell us about your experience at the hotelF1 Marseille Est La Valentine (rénové). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. or hot water, we had a breakdown Sunday evening in our boiler room At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

not bad but they charge you extra i dont know why

Customer review rating 2.5/5

Ali N. Friends - Confirmed reviews ALL

they charge me extra and they did not give me any towel and toilette paper which is so weird

Dear ALI N., Thank you for taking the time to tell us about your experience at the hotelF1 Marseille Est La Valentine (rénové). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Hello, the supplement is the tourist tax. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Convenient for 1 night, 1 person! Nice manager upon check in!

Customer review rating 2.5/5

W L. Solo - Confirmed reviews ALL

I needed 1 night to get away from home, due to many guests invited! Hotel was well located, nearby, ... A bit expensive for a 1 star, 45Euros ... Heavy smoke smell in the room! Ashes all over! Even though rooms are non smoking! Come on HotelF1, you know in France people will smoke regardless!!! Be more strict with these lowlifes! Smoke detectors, police, fines, ... This is France!

Dear WALID L., Thank you for taking the time to tell us about your experience at the hotelF1 Marseille Est La Valentine (rénové). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 143 reviews 7.1/10 Location
  • 354 reviews 4/10 Room
  • 261 reviews 8.2/10 Service
  • 197 reviews 4.5/10 Cleanliness
  • 93 reviews 8.2/10 Value
  • 70 reviews 4.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.