hotelF1 Marseille East La Valentine (renovated) 1 star

Customer review rating (ALL Rating) 3.7/5 368 reviews

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Description

Our accommodation(s)

Hotel location

hotelF1 Marseille East La Valentine (renovated)

117 Traverse de la Montre, ZAC de Valentine
13011 MARSEILLE
France

GPS:43.294903, 5.479747

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  368 reviews

TripAdvisor Rating  2.5/5  71 reviews

Convenient for 1 night, 1 person! Nice manager upon check in!

Customer review rating 2.5/5

W L. Solo - Confirmed reviews ALL

I needed 1 night to get away from home, due to many guests invited! Hotel was well located, nearby, ... A bit expensive for a 1 star, 45Euros ... Heavy smoke smell in the room! Ashes all over! Even though rooms are non smoking! Come on HotelF1, you know in France people will smoke regardless!!! Be more strict with these lowlifes! Smoke detectors, police, fines, ... This is France!

Dear WALID L., Thank you for taking the time to tell us about your experience at the hotelF1 Marseille Est La Valentine (rénové). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Terrible

Customer review rating 0.5/5

D. F. Solo - Confirmed reviews ALL

Not clean , staff is rude , terrible! I did not stay i payed and i left I’m claiming à reinburse

As expected for the price

Customer review rating 3.5/5

Ali Friends - Confirmed reviews ALL

Basic hotel, which met the needs of the group staying.

Dear ALISON T., We very much appreciate your comments regarding your stay at the hotelF1 Marseille Est La Valentine (rénové). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Far away - no kitchen facilities - no atmosphere - but clean

Customer review rating 2.0/5

Nick Families - Confirmed reviews ALL

Place was clean, room felt a bit enclosed because window had a pull down blind that was either closed or fully open. So could not get just some light without restricting views in. So then it was either dark or open. Toilets didn’t have seats, but place was clean. They had one microwave to share in reception. But reception staff were only partly attentive. On arrival we waited outside for a while - because we were told to wait at the gate. After a while no response. We used the side gate to get in. And he was just talking on his phone!? Other reception guy was ok. There’s a Lidl about 10mins walk away.

great stay

Customer review rating 4.5/5

Jim Business - Confirmed reviews ALL

Clean and comfortable room - quiet and nicely cool.

Dear JAMES K., We very much appreciate your comments regarding your stay at the hotelF1 Marseille Est La Valentine (rénové). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 135 reviews 6.9/10 Location
  • 342 reviews 4.5/10 Room
  • 244 reviews 8.3/10 Service
  • 206 reviews 3.6/10 Comfort
  • 196 reviews 4.8/10 Cleanliness
  • 60 reviews 4.6/10 Breakfast

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