Novotel Marseille Est Porte d'Aubagne 4 stars

Customer review rating (ALL Rating) 3.1/5 476 reviews

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Novotel Marseille Est Porte d'Aubagne - Image 1
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Novotel Marseille Est Porte d'Aubagne - Image 3
Novotel Marseille Est Porte d'Aubagne - Image 4
184 Avenue de St Menet, 13011 MARSEILLE, France

Description

Hotel extras

  • Easy access to La Valentine, Aubagne, Gémenos - A50, Exit 5

  • Large car park, outdoor, secure, free

  • 9 fully-equipped meeting rooms for 2 to 180 people

  • Restaurant with pool-side terrace

  • Outdoor swimming pool - Pétanque court - Pinball machine - Foosball

Our accommodation(s)

Book this hotel
Room 1
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Room

Classic Room - 1 double bed and 1 double sofa bed

  • Coffee maker
  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Computer
  • Radio

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • In-house movies
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
  • Views: City View or Garden View
See availabilities

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Computer
  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • In-house movies
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Marseille Est Porte d'Aubagne

184 Avenue de St Menet
13011 MARSEILLE
France

GPS:43.287101, 5.510384

Telephone
Fax +33 4 91 27 06 74

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 77 rooms
  • 4 rooms for people with reduced mobility
  • 77 family rooms
  • 77 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Entertainment

  • Football Table

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

9 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Services for children

  • Children''s library
  • Video game area
  • Board games available
  • Outdoor playground for children
  • Indoor playground for children
  • Play area
  • Green area
  • Foosball
  • Children''s TV Channels

Well-being

Novotel Mars. Est pool

  • Outside
  • On site

Sports and leisure

Snorkelling/Scuba diving center

  • Nearby

Jet-ski

  • Nearby

Table tennis

  • On site

Boules/petanque Additional charge

  • On site

Kayaking

  • Nearby

Boat excursions

  • Nearby

Water-skiing

  • Nearby

Boules/petanque

  • Nearby

Deep sea fishing/Sea fishing

  • Nearby

Table tennis

  • Nearby

Pedal boat

  • Nearby

Sailing

  • Nearby

Scuba diving

  • Nearby
  • On site
  • Enclosed outdoor parking
  • Private

Services & equipment

  • Intercom

Security

  • Well-lit parking

NOVOTEL CAFE

Photo out of - NOVOTEL CAFE

Discover the restaurant at Novotel Marseille Est Porte d Aubagne: homemade dishes inspired by local cuisine. An idyllic setting with a poolside terrace, ideal for a relaxing and indulgent meal. Enjoy.

Cooking style
Mediterranean
Chef name
Noël LIBERTI
Capacity
80
Accessibility
Accessible service
184 Avenue de St Menet, 13011 Marseille, France
Telephone +33 4 91 43 47 02

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card
  • Cheque
  • Luncheon voucher
  • Holiday voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Children menu

Discover the restaurant at Novotel Marseille Est Porte d Aubagne: homemade dishes inspired by local cuisine. An idyllic setting with a poolside terrace, ideal for a relaxing and indulgent meal. Enjoy.

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Four breakfast options: Early Bird at reception (4am to 6am); City Breakfast at the bar (hot drinks, pastries, yogurt, juice); Morning Buffet in the restaurant (6:30am to 9:30am) or a Breakfast Box to go.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.1/5  476 reviews

Customer review rating 4.0/5

Yehia H. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Serge R. Couples - Confirmed reviews ALL

Customer review rating 0.5/5

Benoit P. Families - Confirmed reviews ALL

Oui c'est déplorable

Customer review rating 4.5/5

Serge R. Families - Confirmed reviews ALL

Customer review rating 0.5/5

Naima T. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Serge R. Couples - Confirmed reviews ALL

I come back all the time because the staff

Customer review rating 0.5/5

Benoit P. Families - Confirmed reviews ALL

déplorable

Oui c'est déplorable

Customer review rating 4.5/5

Serge R. Families - Confirmed reviews ALL

Very good as always

Customer review rating 0.5/5

Naima T. Families - Confirmed reviews ALL

Dear Manager, I am very disappointed with my recent stay at your hotel. The room was in a terrible condition: dirty, stained bedding, and nothing like the pictures shown on your website. The overall experience was so unpleasant that I could not sleep properly during my stay. This was unacceptable and far from what was advertised. I kindly request compensation for the inconvenience caused. I look forward to your prompt reply. Sincerely,

Customer review rating 3.0/5

Marie V. Families - Confirmed reviews ALL

chambre réservée pour 4 personnes, pas de serviettes pour 4 mais pour deux, pas 4 oreillers mais deux seulement. Salle de bain propre mais vieillotte, avec rideau de douche. Personnel très accueillant et chaleureux.

Customer review rating 5.0/5

Sylvie P. Business - Confirmed reviews ALL

Équipe vraiment sympa et à l'écoute. Restaurant très bon et le service est parfait. Terrasse agréable et la piscine est propre. Je conseille vraiment cette hôtel. Merci à l'équipe pour votre bienveillance.

Customer review rating 2.5/5

Marina B. Business - Confirmed reviews ALL

Je me trouvais en rdc, et le premier matin, des coups de bélier importants dans quoi je ne sais pas, mais bcp trop de bruit. De plus, je me trouvais près des locaux de l'équipe, et les portes claquaient, les gens parlaient fort dans le couloir

Customer review rating 0.5/5

Emmanuel R. Business - Confirmed reviews ALL

À mon arrivée au Novotel, on m’a informé d’un problème de climatisation dans la chambre que j’avais réservée. On m’a alors proposé de séjourner à l’Ibis Budget, en guise de solution de remplacement. Si je peux reconnaître que l’alternative m’a été proposée rapidement, je suis toutefois très déçu par la manière dont cette situation a été gérée. La qualité de la chambre Ibis Budget n’a strictement rien à voir avec celle d’un Novotel : literie extrêmement dure, bruit toute la nuit, serviettes de toilette de qualité médiocre… Le confort n’était clairement pas au rendez-vous. Le plus surprenant reste que le tarif initial du Novotel a été intégralement facturé, sans aucune remise ni geste commercial, alors même que la prestation proposée était très inférieure. Je trouve cette politique de gestion des imprévus inacceptable pour un groupe hôtelier comme Accor, et je suis très déçu de ce manque de considération pour le client.

Customer review rating 4.5/5

Ibernon L. Business - Confirmed reviews ALL

Personnel très agréable

Customer review rating 1.0/5

Frederic M. Business - Confirmed reviews ALL

Cet hôtel n'est plus au niveau de s'appeler Novotel, tout est vieux et mal entretenu. J'ai passé une nuit horrible car leur soi-disant climatisation ne fonctionnait pas. Nous avons été nombreux à nous plaindre au réceptionniste.

Customer review rating 3.0/5

Abdeljallil B. Families - Confirmed reviews ALL

Hôtel correct pour le service et la propreté, bon rapport qualité-prix. Un peu ancien, à rénover mais l’essentiel du service etais là .

Customer review rating 5.0/5

Jacky L. Couples - Confirmed reviews ALL

les chambre un peux vieillot

Other web-users rate our hotel

  • 86 reviews 6.7/10 Location
  • 393 reviews 2.4/10 Room
  • 390 reviews 7.8/10 Service
  • 5 reviews 4.2/10 WiFi
  • 201 reviews 1.8/10 Vibe
  • 200 reviews 1.7/10 Cleanliness
  • 162 reviews 3.3/10 Comfort
  • 120 reviews 5.5/10 Breakfast

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