ibis Muenster City 3 stars

Customer review rating (ALL Rating) 4.4/5 992 reviews

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Description

Hotel extras

  • Centrally located in a side street not far from the old town

  • Hotel in Münster near the main train station

  • Sights can be reached on foot

  • Comfortable hotel in Münster

Our accommodation(s)

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Hotel location

ibis Muenster City

Engelstrasse 53
48143 MUENSTER
Germany

GPS:51.955523, 7.630989

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

In the bar of the ibis Münster, you can enjoy a drink of your choice in the evening with friends. You can also look forward to regular live sporting events on Sky TV.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  992 reviews

Customer review rating 4.0/5

Mirza D. Solo - Confirmed reviews ALL

Overall positive. However, when paying for the stay, the staff should issue the invoice / payment confirmation to the guest without guest having to ask for it.

Dear guest, Thank you for taking the time to share your experience at ibis Muenster City. We are pleased to hear that you appreciated our central location and enjoyed a comfortable stay. Your feedback regarding the issuance of invoices is valuable, and we will take it into account as we strive to enhance our service. We hope to welcome you back in the future. Best regards, Kerstin Prescher & Team Ibis Münster City

Customer review rating 4.5/5

Jacinta B. Friends - Confirmed reviews ALL

Close to Hauptbahnhof and center. Rooms are clean, breakfast was fabulous

Good day from Ibis Münster, Thank you for your kind words regarding your recent stay at Ibis Münster City. We are pleased to hear that you appreciated our convenient location, the cleanliness of our rooms, and the fabulous breakfast we offer. Your feedback is invaluable to us, and it motivates our team to continue delivering quality service. We look forward to welcoming you back in the future. Kerstin Prescher & Team Ibis Münster City

Customer review rating 2.5/5

Maz R. Business - Confirmed reviews ALL

The hotel is tired. The rooms are dated. Staff were ok....a little indifferent. Breakfast is an average range of food. It may have been because a maintenance man let himself into my room unannounced, but I didn't feel overly safe at this hotel. Wouldn't stay again.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at ibis Muenster City. I sincerely apologize for the experience you described, particularly concerning the unannounced entry into your room, as the safety and comfort of our guests are our top priority. The team has clear guidelines in place, and I am very sorry that these were not adhered to in this instance. I will discuss this with the team. We will share your comments regarding the condition of the hotel and the selection at breakfast with our team for review. We appreciate your remarks and hope to learn from them. Kerstin Prescher & Team Ibis Münster City

Customer review rating 4.0/5

Ian W. Families - Confirmed reviews ALL

good stay in the room and top service from all your staff.....we should have been at the Panzer Museum at Munster 500km away but your location was very nice

Good day from Ibis Münster city, Thank you for sharing your feedback regarding your recent stay at ibis Muenster City. We are pleased to hear that you enjoyed your time with us and that our team provided you with excellent service. It is always rewarding to know that our guests find our location convenient and pleasant, even amidst travel mix-ups. We hope to welcome you back in the future for an even better experience. Best regards, Kerstin Prescher & Team Ibis Münster City

Customer review rating 4.5/5

Darren H. Business - Confirmed reviews ALL

I arrived at the hotel earlier than the check-in time, and after traveling for a very long time (plane from Canada to Netherlands, then train from Amsterdam to Muenster), I was quite tired. The room was ready at 11:30am. I was able to get in, and get a much needed nap! Room was very comfortable, clean. Was nice to have a window that opened. Next morning, I was treated to a breakfast like my oma and opa would make (sliced meats, cheeses, fresh buns). The whole week was excellent! Danke sehr. Mit freundlichen Grüßen

Dear guest, Thank you for your delightful feedback regarding your recent stay at ibis Muenster City. We are thrilled to hear that you found your room comfortable and clean, and that the ability to check in early was beneficial for your rest after such long travels. We strive to accommodate our guests whenever possible, and it is gratifying to know that we were able to provide you with the opportunity to refresh before your activities in Muenster. We are especially pleased that you enjoyed our breakfast offerings, which we aim to make both delicious and reminiscent of home. It is wonderful to hear that our selection of sliced meats, cheeses, and fresh buns resonated with your memories of family meals. Our team works hard to ensure a quality dining experience, and your compliments inspire us to continue delivering the best service possible. Thank you once again for your kind words. We hope to welcome you back to ibis Muenster City in the future for another excellent stay. Kerstin Prescher & Team Ibis Münster city

Other web-users rate our hotel

  • 480 reviews 9.3/10 Location
  • 550 reviews 6.9/10 Room
  • 452 reviews 9.3/10 Service
  • 15 reviews 6.5/10 WiFi
  • 384 reviews 8.3/10 Breakfast
  • 244 reviews 8.5/10 Cleanliness
  • 112 reviews 5.3/10 Value
  • 47 reviews 3.7/10 Amenities

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